The Orchard Care Home

Lychgate Road, Tullibody, Alloa FK10 2RQ
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9.7 99 Reviews
  • The Orchard Care Home, Alloa
At The Orchard Care Home, situated in the attractive town of Tullibody, the team supports older people to lead their best lives with personalised nursing and nursing dementia care.

The lovely home offers many facilities for residents to enjoy such as on-site hair salon, spacious gardens and cinema. The enhanced wellbeing programme allows residents to pursue hobbies and interests whilst learning new skills.

The catering team at The Orchard understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. The home offers a wide range of popular dining areas that provide a welcoming space to enjoy meals with fellow residents, or family and friends.

The dedicated and professional care team at The Orchard likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, at The Orchard, the team encourages residents to take an active role in the Tullibody community.

From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the professional care team is there to assist you or your loved one in settling into the home. With a wealth of knowledge and experience in the care sector, the home manager leads the team to ensure residents are supported to lead their best lives at The Orchard.

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Care Provided by The Orchard Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 58 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Nicole Bradgate (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (58)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

The Orchard Care Home Reviews (99)

Total of 99, showing 81-99
9.7

The Orchard Care Home has a Review Score of 9.7 (9.656) out of 10, based on 15 reviews in the last 2 years. Over all time The Orchard Care Home has 99 reviews.

Overall Experience

  • 65
  • 30
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Date Published

99
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5
15
84

Review from Ruby C (Wife of Resident) published on 17 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I had occasion to sit with my husband during lunch and observed the care and dignity of each and every carer and the jobs they did which are not the norm in everyday life. The lunch itself was delicious and the home had no prior warning that I would be there and they all carried out their duties excellently.
I just hope that when I need the type of care my husband and others need then I am placed in a home with similar facilities and carers who are guided at all times by excellent management.

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Review from R F (Wife of Resident) published on 12 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Anbri House in Orchard care home for 1 and a half years and depends on the carers for all his needs and their dedication to the task is a great comfort.
They treat the residents with dignity, kindness and respect their privacy at all times.
I am kept informed of anything concerned
with my husband care and are always available if I wish to discuss anything with them.
The atmosphere is upbeat and friendly.

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Review from T C (Daughter of Resident) published on 28 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has only been in this care home for six weeks.
We selected this one based on its excellent reputation and we have not been disappointed.
The staff at all levels have been friendly, attentive and respectful towards my father and our family.
I have visited many care homes in recent years
and The Orchard is up there with the best of them.
Very satisfied with all aspects.

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Review from Christine M (Daughter of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my dad was too unwell to be cared for at home, we were fortunate to secure a room at The Orchard Care Home for him. Shortly afterwards my mother passed away suddenly - The staff helped us through this very difficult time - helping my dad cope with her grief and were very compassionate and caring
towards us all as a family. We were included in all aspects of his care right to the day when he too passed away. The staff and management were always very considerate towards us and the level of care my dad received, was all that we could ask for. It made the horrible situation a bit more bearable. Thanks to everyone.

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Review from C E (Friend of Resident) published on 16 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The Orchard is a very warm and friendly home and the staff are amazing, going above and beyond requirements for their residents. The key worker for our friend was an absolute star and built up a great relationship with him.
The activities are well run and often, and there is always a great buzz around
the place.
One criticism would be sometimes a smell from the sluice rooms but other than that, delighted with the overall experience and care of our friend.

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Review from Christine F (Daughter of Resident) published on 14 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad had to move to The Orchard Care Centre in June 2016 due to declining health. Giving up his home for the last 50 years was quite an ordeal for him but the staff at The Orchard Care Centre were very welcoming, caring and understanding and made the transition as easy as possible. Over the last 6
months, we have been very happy with the level of care dad received and also the care shown to us, his family during some difficult times. Staff are excellent. They give good care in a professional, down to earth, friendly manner and are always approachable.

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Review from Anne R (Daughter of Resident) published on 7 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family had a get together for my mums 90th birthday in January. She is a resident at The Orchard Care Home. The staff were wonderful, they decorated the room beautifully with balloons and 90th birthday decorations. They also provided us with a buffet, drinks and a lovely birthday cake, even providing
the candles. The staff were great and nothing seemed to be too much bother. We all had a wonderful afternoon and my mum enjoyed having all her family round about her.

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Review from Michael C (Son of Resident) published on 10 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During the review with the staff nurse, we discussed Mum's diet and eating habits and weight, which are all satisfactory. We also discussed her frame of mind and moods, which can swing from quite happy to very sad and always wanting to go back home, although she does realise that she needs to be looked
after full time now. I am happy with the care that Mum is receiving and trust the staff to look after her well.

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Review from Bob B (Son of Resident) published on 11 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care for my mother was simply excellent.

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Review from Margaret D (Resident) published on 14 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The friendliness of staff attracted me and my family to The Orchard. I had a sister who previously stayed here and we had seen the change for the better that had been made. I am enjoying my stay and I am glad I can call it my new home.

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Review from Rosie M (Daughter of Resident) published on 24 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the minute I stepped through the door of the home, I knew it was where I wanted my mother to live out her life. There was an instant atmosphere of warmth, caring and happiness. I cannot praise the home enough and couldn't have wished for better care for my mum. An exceptional manager and extremely
dedicated and helpful staff who made every possible effort to make my mum's last few months as enjoyable, comfortable and happy as it could be. Above all for all their wonderful qualities, patience, compassion, respect, friendliness and cheerfulness. The staff CARE. It's obvious. I only hope HC-One realise how very fortunate they are to have the management and staff they do at The Orchard Care Home.

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Review from M A (Sister of Resident) published on 3 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When visiting the home we always find it very homely and friendly. The staff are always helpful. They treat my sister with dignity and respect. The home has a good variety of entertainment for the residents.

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Review from Anne S (Daughter of Resident) published on 26 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found all the staff very helpful and caring, not only to my mother but to all the residents. There is plenty of entertainment on and a variety to suit all the residents. They also manage to take some of the residents out for a run in the mini bus. The home is very cosy and clean and well maintained.
The staff are also very cheery.

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Review from Jean R (Resident) published on 24 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have to cone to the Orchard as I was not well enough to look after myself at home. I have settled in well and now enjoy my place I call home. Everyday we are entertained and well fed. My family are happy that I am happy and settled and are well active.

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Review from R G (Son of Resident) published on 3 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stays at The Orchard. I am very happy with the care they provide my mother. I feel she has improved since she has moved from her own home to The Orchard.

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Review from Gordon D (Son of Resident) published on 22 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Tullibody care home The Orchard is the ideal place for my father. After suffering a bad stroke he needs 24 hour care and the staff are second to none. So professional, attentive and friendly. Any requests are dealt with quickly and efficiently and nothing is too much trouble. My father is limited in
response but he can intimate what he likes and doesn't like and he likes being here, he is very well looked after. Myself and my family are very happy with the level of care and attention my father gets.

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Review from Eric H (Son of Resident) published on 20 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with mums care but the home would benefit from the implementation of WIFI facilities to enable residents to communicate with family/friends abroad.

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Review from Peter B (Cousin of Resident) published on 2 September 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin is much happier here as she has company and is well looked after. This makes me happy an reassured.

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Review from William D (Husband of Resident) published on 2 September 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of The Orchard care home leaves me more than convinced that my decision to have my wife cared for here was the best decision I have ever made. This is a "Care" home in the true sense of the word.

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Current Review Score: 9.7 (9.656)

Overview of Review Score

The Review Score of 9.7 (9.656) out of 10 for The Orchard Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.656 for The Orchard Care Home is calculated as follows: ( (123 Excellents x 5) + (52 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 180 Ratings = 4.656

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Orchard Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 12 Sep 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Very good

(5)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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