For further information relating to fees, please contact the home.
Airthrey Care Home has a Review Score of 9.9 (9.867) out of 10, based on 10 reviews in the last 2 years. Over all time Airthrey Care Home has 49 reviews.
Review from Mary B (Daughter of Resident) published on 23 January 2025
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Reply from Cameron, Airthrey Care Home Representative at Airthrey Care Home
Thank you for sharing such a heartfelt and moving review of Airthrey Care Home. We are deeply touched by your words and grateful that we could provide your mum and family with comfort and support during such a challenging time. It means so much to know that your mum felt safe and cared for and that our team was able to be there for you all, both practically and emotionally. Your recognition of the care and compassion shown by our staff is truly humbling and reinforces the values we strive to uphold every day. Thank you for trusting us to care for your mum and for sharing your experience. Your kind words mean the world to our team.
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Review from Julie R (Niece of Resident) published on 20 January 2025
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Reply from Airthrey Manager, Manager at Airthrey Care Home
Thank you so much for your kind words, we are delighted that your aunt has settled into Airthrey so well and making new friends.
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Review from Alex S (Brother of Resident) published on 14 December 2023
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Reply from Cameron, Care Home Representative at Airthrey Care Home
Thank you for sharing your heartfelt experience with us. We are deeply sorry for the loss of your brother, and we extend our heartfelt condolences to you and your family during this difficult time. It brings us comfort to know that your brother received exceptional attention and care during his time at Airthrey Care Home.
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Review from Jillian W (Daughter of Resident) published on 8 November 2023
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Reply from Cameron, Care Home Representative at Airthrey Care Home
We're genuinely touched to hear about the positive changes in your dad's life since he joined Airthrey Care Home. It's heartwarming to know that he now has companionship, participates in activities and is happier since joining us. We greatly appreciate your kind words and your trust in us to provide your dad with kindness, respect and empathy.
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Review from S H (Daughter of Resident) published on 8 November 2023
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Reply from Cameron, Care Home Representative at Airthrey Care Home
We're delighted to hear that you're very happy with the care your dad has received at Airthrey Care Home. Our approachable staff and management are dedicated to addressing any concerns promptly, ensuring that all our residents' needs are well taken care of. Thank you for entrusting us with your dad's care.
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Review from Lynne L (Daughter of Resident) published on 6 November 2023
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Reply from Cameron, Care Home Representative at Airthrey Care Home
We deeply appreciate your kind words about your mum's time at Airthrey Care Home. We understand the challenges that dementia can bring, and we're truly grateful for the trust you've placed in us to care for her. It warms our hearts to know that the care provided by our dedicated staff has made a positive impact on her well-being. We always strive to ensure our residents receive the utmost care, patience, and support.
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Review from Caroline E (Daughter of Resident) published on 27 September 2023
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Reply from Airthrey Manager at Airthrey Care Home
We are delighted that your mum has settled in so well and you have had such a positive experience.
Regards.
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Review from Andrew F (Husband of Resident) published on 29 August 2023
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Reply from Airthrey Manager, Manager at Airthrey Care Home
Thank you for your review of our service I am very glad to hear you and your wife have had such a positive experience and continue to have the support of the team within Airthrey.
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Review from Agnes C (Daughter of Resident) published on 24 August 2023
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Reply from Airthrey Manager, Manager at Airthrey Care Home
Thank you so much, the team will appreciate these kind words.
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Review from Irene B (Wife of Resident) published on 18 August 2023
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Review from Peter B (Husband of Resident) published on 14 February 2023
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Reply from Michelle Ruiz-Beltran, Manager at Airthrey Care Home
Thank you from all the team at Airthrey Care, we appreciate greatly the positive feedback you have given in this review.
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Review from Mary F (Cousin of Resident) published on 6 February 2023
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Reply from Michelle Ruiz-Beltran, Manager at Airthrey Care Home
Thank you so much for your kind words. The team at Airthrey strive to ensure that residents have a safe and happy environment where they, friends and family can visit and feel like they are at home.
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Review from Ann W (Daughter of Resident) published on 11 November 2021
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Reply from Rebecca McLaughlin, Manager at Airthrey Care Home
I'm very sorry you feel this way as I had previously spoken with two of your family members and sorted everything out for your mum.
Please let me know if there's anything else I can do to try to resolve this for you and your mum. Many thanks.
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Review from Lynn C (Daughter of Resident) published on 9 November 2021
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Review from Rory F (Son of Resident) published on 14 June 2021
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Reply from Rebecca Mclaughlin, Manager at Airthrey Care Home
Many thanks for this review, and thank you for the support you give to everyone in the home.
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Review from Ann R (Daughter of Resident) published on 14 June 2021
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Reply from Rebecca Mclaughlin, Manager at Airthrey Care Home
Hi Ann, many thanks for this lovely review and your kind words, your dad has settled into the home with no problems and has a great rapport with all the staff.
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Review from Jackie F (Daughter of Resident) published on 14 June 2021
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Reply from Rebecca McLaughlin, Manager at Airthrey Care Home
Hi Jackie, many thanks for your lovely kind words. Thank you again for everything you do for us all and your kindness and support given.
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Review from Helen L (Daughter of Resident) published on 14 June 2021
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Reply from Rebecca McLaughlin, Manager at Airthrey Care Home
Many thanks, Helen for your kind words. It has been a very difficult year for us all and we are so pleased that your mum and all her family have joined the Airthrey family and we are all working together.
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Review from Margaret P (Wife of Resident) published on 14 June 2021
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Reply from Rebecca McLaughlin, Manager at Airthrey Care Home
Many thanks, Margaret for your kind words. It’s so lovely to see how your husband settled very quickly into our home and we cannot thank you enough for all the support you give to us too.
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Review from Brian M (Partner of Resident) published on 14 June 2021
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Reply from Rebecca McLaughlin, Manager at Airthrey Care Home
Hi Brian, many thanks for this review. We are looking into a new phone system which will help with the current issues you are having.
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The Review Score of 9.9 (9.867) out of 10 for Airthrey Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.905 for Airthrey Care Home is calculated as follows: ( (105 Excellents x 5) + (11 Goods x 4) ) ÷ 116 Ratings = 4.905
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.962 Points relating to the number of positive Reviews for Airthrey Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4. 10 Positive Reviews ÷ 10.4 = 0.962
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 2 May 2023
How well do we support people's wellbeing? |
Very good
(5) |
How good is our leadership? |
Very good
(5) |
How good is our staff team? |
Very good
(5) |
How good is our setting? |
Very good
(5) |
How well is care and support planned? |
Very good
(5) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: Care Home Manager
We are passionate about the care and well-being of residents at Airthrey. I aim to ensure that every resident in our home feels happy and secure while they are with us.
Our home is a focal point in the local community and we are known for our excellent standard of care. We regularly engage in community initiatives to help bring more awareness to the work we do and make our residents feel at home.
Our aim is for residents to feel like they are a part of the Airth community and we encourage participation in local events and activities whenever possible.
We have a cycle trishaw – a special bike designed to carry two passengers – which allows us to take our residents out and about for a ride around the local area. This is a hugely social experience and our neighbours are now used to seeing us wheeling around Airth!
Our private garden area serves as an ideal space for relaxation and group activities. We also offer generously proportioned bedrooms with full en-suite shower facilities.
Appointments are not required for those interested in touring the home and our staff would be more than happy to assist with any queries.