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Airthrey Care Home has a Review Score of 9.9 (9.867) out of 10, based on 10 reviews in the last 2 years. Over all time Airthrey Care Home has 49 reviews.
Review from Richard N (Son of Resident) published on 12 January 2018
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Would personally like to thank the staff for the personal service, could not have been treated/cared
Reply from Rebecca Mclaughlin, Home Manager at Airthrey Care Home
Thank you, Richard, for your lovely words and response.
The staff team work very hard at Airthrey in trying to achieve everything you have outlined.
Your mum is sadly missed in the unit.
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Review from Christina S (Daughter of Resident) published on 5 September 2017
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Reply from Rebecca Mclaughlin, Manager at Airthrey Care Home
Thank you for your lovely words Christina.
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Review from Lesley L (Daughter-in-law of Resident) published on 29 August 2017
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Reply from Rebecca McLaughlin, Manager at Airthrey Care Home
Dear Lesley
Many thanks for completing a review, it is always useful to get feedback to help us improve. I note your concerns and appreciate all your comments, I would be happy to meet with you to discuss these further and get specific feedback if that would be useful to you.
To provide reassurance, I can confirm that staff in the home have undergone a robust recruitment process and we do focus on life skills, experience and attitude and diversity for all roles. Staff training in dementia care is paramount and we also have a dementia champion within the home and work in line with Scotland’s Dementia Strategy and framework. Airthrey has recently been undertaking an Excellence project which involves Dementia care and has been involving the community in this – we would be delighted if you would like to join us in this venture.
Many thanks
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Review from Glynis F (Daughter of Resident) published on 10 August 2017
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Reply from Rebecca McLaughlin, Manager at Airthrey Care Home
Thank you for your kind words, Glynis.
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Review from E C (Resident) assisted by family/friend published on 10 August 2017
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Review from C T (Daughter of Resident) published on 1 August 2017
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Reply from Lesley Black, Manager at Airthrey Care Home
Thank you, Christine, for your kind review.
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Review from Fraser J (Regular Volunteer) published on 28 July 2017
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Reply from Lesley Black, Manager at Airthrey Care Home
Thank you for your kind review Fraser.
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Review from Christine B (Regular Volunteer) published on 27 July 2017
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Reply from Lesley Black, Manager at Airthrey Care Home
Thank you Christine for your kind words. We do try our very best here at Airthrey and I am glad that you can see this.
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Review from Janette K (Daughter of Resident) published on 25 May 2017
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Reply from Lesley Black, Home Manager at Airthrey Care Home
Thank you for your kind words Janette. We are glad that you feel that our team at Airthrey gives you and your mum the care and support you both need and deserve.
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The Review Score of 9.9 (9.867) out of 10 for Airthrey Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.905 for Airthrey Care Home is calculated as follows: ( (105 Excellents x 5) + (11 Goods x 4) ) ÷ 116 Ratings = 4.905
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.962 Points relating to the number of positive Reviews for Airthrey Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4. 10 Positive Reviews ÷ 10.4 = 0.962
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 2 May 2023
How well do we support people's wellbeing? |
Very good
(5) |
How good is our leadership? |
Very good
(5) |
How good is our staff team? |
Very good
(5) |
How good is our setting? |
Very good
(5) |
How well is care and support planned? |
Very good
(5) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: Care Home Manager
We are passionate about the care and well-being of residents at Airthrey. I aim to ensure that every resident in our home feels happy and secure while they are with us.
Our home is a focal point in the local community and we are known for our excellent standard of care. We regularly engage in community initiatives to help bring more awareness to the work we do and make our residents feel at home.
Our aim is for residents to feel like they are a part of the Airth community and we encourage participation in local events and activities whenever possible.
We have a cycle trishaw – a special bike designed to carry two passengers – which allows us to take our residents out and about for a ride around the local area. This is a hugely social experience and our neighbours are now used to seeing us wheeling around Airth!
Our private garden area serves as an ideal space for relaxation and group activities. We also offer generously proportioned bedrooms with full en-suite shower facilities.
Appointments are not required for those interested in touring the home and our staff would be more than happy to assist with any queries.