Barleystone Court Care Home

Westquarter Avenue, Westquarter, Falkirk FK2 9RY
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9.8 65 Reviews
  • Barleystone Court Care Home, Falkirk
Located on the outskirts of Falkirk, in a peaceful residential setting, Barleystone is a purpose-built care home offering nursing and nursing dementia care.

The extensively trained team will deliver all the specialist care and support services that loved ones require.

Personalised care plans consider not only medical, personal and dietary needs, but also the individual’s likes and dislikes, religious preferences, and any suggestions from family members that might make the resident's stay with the home that little bit more enjoyable.

Assisted by suggestions from the residents, the home’s wellbeing coordinators organise a varied year-round programme of things to do.

Many residents take pleasure in hobbies, including baking, writing, gardening, dancing, painting, quizzes, and playing chess. Some enjoy being a member of the residents’ forum.

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Care Provided by Barleystone Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Victoria Cameron (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Barleystone Court Care Home Reviews (65)

Total of 65, showing 21-40
9.8

Barleystone Court Care Home has a Review Score of 9.8 (9.802) out of 10, based on 11 reviews in the last 2 years. Over all time Barleystone Court Care Home has 65 reviews.

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Review from E S (Niece of Resident) published on 19 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt has only been in the home since January. I feel I have not had the chance to fully meet staff and see all facilities due to the current situation, lockdown etc. However, my first impression is that any staff I have met are friendly, caring and helpful. The home is bright and clean, and my aunt
has settled in well.

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Review from J C (Daughter-in-law of Resident) published on 24 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law settled in well to Barleystone. All care members have been brilliant. Home manager and admin are very caring and supportive. Room is clear and he is happy. Excellent care home.

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Review from W K (Son of Resident) published on 8 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Limited review due to Covid restrictions. Allowed to visit two times per week. Staff have been very friendly and helpful during these visits. Very helpful in obtaining visiting slots, which at times included the weekends.

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Review from Aileen C (Friend of Resident) published on 10 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit once a week as a friend to one of the residents, I have been going to see him for perhaps the last 2-3 months. On entering the home, there is a freshness to the air, my friend loves the food, his room looks onto lovely gardens. I find the staff very pleasant, his bed is suitable and the floor
is covered with soft covering in case of a fall from bed.

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Review from Maria L (Daughter-in-law of Resident) published on 27 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved my mother-in-law into Barleystone in February, which was complicated by her being admitted from hospital and also during lockdown measures. The staff were extremely helpful, particularly the administrator who has gone above and beyond to keep me fully updated on the admission process and the
progress of my mother-in-law. My husband has recently visited her there and been very impressed with the care as well as the facilities. A warm and welcoming place.

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Review from Lee S (Daughter of Resident) published on 1 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has always been well looked after since she became a resident at Barleystone and I've never had any problems. During the Covid situation, I have been kept informed and am happy that they have put Mum's safety first. I have had regular weekly Skype calls and she always looks clean and tidy and more
importantly happy.

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Review from K B (Daughter of Resident) published on 20 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been impressed with how Barleystone has dealt with the Covid situation and the care Dad has received. We have managed to keep in touch throughout by having regular video calls. Dad just had his 80th birthday and the staff arranged for me to have a video call with him at the same time as his
visit from Mum so the whole family could celebrate together.

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Review from J T (Daughter of Resident) published on 30 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers have been amazing throughout this Covid issue they keep us informed and are supportive. I can rest easy knowing my mum is well looked after.

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Review from S G (Daughter of Resident) published on 25 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A huge well done to all the staff at Barleystone for keeping the home coronavirus free and taking care of our relatives. They all went the extra mile. I feel more equipment is needed for outside visits. The weather has been awful. For the resident's benefit, a gazebo with sides would be beneficial to
protect them from the cold winds and rain.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Barleystone Court Care Home

The issue of safe and protected outdoor visiting space is a challenge for every Care Home and we need to carefully follow all Public Health guidance which states that Gazebos should not have sides in order to allow air to circulate freely and thereby support the prevention of virus transmission. However, we are looking at alternatives to fabric-based gazebos but we do have to ensure that these alternatives fit with all necessary guidance.


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Review from Roger P (Son of Resident) published on 16 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident in this home for 3 1/2 years. We as a family have been completely satisfied with her care and the support the home has provided, especially during the virus and lockdown. We have been kept up to date with her health and care, telephone, facetime and outside meeting. Any concerns
have been dealt with quickly and thoroughly in a very professional manner. We rate this home A+++.

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Review from M P (Daughter of Resident) published on 16 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a family, we have always been happy with the care our mother has received. She is always clean and wearing clean clothes when we see her. The staff always seem to be quick to notice if there is something wrong with her and let us know by phone ASAP. It also helps that most of the staff have been
there since my mum arrived, so they know her well.

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Review from Marion Z (Niece of Resident) published on 22 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have to thank the staff for the care and attention given to my aunt, especially during this difficult period of lockdown. The staff are very helpful when I telephone for an update regarding my aunt’s health. I have to say that I find the video calls with my aunt particularly comforting and reassuring
and am very grateful to the staff for arranging these.

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Review from Shirley M (Daughter of Resident) published on 19 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was resident for 2 and a half years with dementia staff and care were excellent even when he passed away the care he got and the care me and my mum got was out of this world
During the lockdown, we also got the chance to see him on video calls which were an excellent idea.

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Review from Myra (Daughter of Resident) published on 17 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a stroke and hip replacement, my mum was in a wheelchair. I never thought my mum would walk again but the patience, care and support of the team, have my mum up and about again. I cannot thank them enough. During the coronavirus, I have received update calls and video calls. Just to see and
hear mum during worrying times has been reassuring. The staff are always a delight at this care home. I have every confidence they are doing everything within their power at this unprecedented time. Thank you.

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Review from Louise A (Granddaughter of Resident) published on 6 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Grandmother loves this home and has settled in very well. Always feel welcomed when we visit and nothing is too much bother for the staff/carers.

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Review from M C (Wife of Resident) published on 26 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the nurses and all staff very helpful and kind. My husband seems settled and happy. The meals provided are very good and nutritious and he seems to enjoy his food. There are different forms of entertainment for the residents and the entertainment coordinator provides lots of activities
and visitors. The home is clean and bright. The job is a nice place to go to have a cup of tea. It also has a jukebox for music.

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Review from Diane P (Niece of Resident) published on 30 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The management has been very supportive in guiding us through the process of admission following the sudden death of my uncle's wife and subsequent complications with council policy. The staff are friendly and helpful and keep us informed of any issues regarding our uncle. He has settled in well and
seems content. He does sleep often and is sometimes unwilling to participate in activities, but as he has Dementia and been through the trauma of the past few months, this is not unexpected. The facilities are in place for him if and when he chooses to join in. The rooms are lovely, and indeed my uncle comments often on how nice the suites are! The staff kindly set up tables in the cafe to allow us to bring Christmas dinner in to enjoy a family get together, which was lovely.

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Review from Irene R (Daughter of Resident) published on 1 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A new "Activities Co-ordinator" has taken over at Barleystone and she is doing a great job. The difference this has made to my mother, who has been a resident at Barleystone for 5 years, is quite remarkable. The days of being seated in front of a television with nothing going on have hopefully ended.
All the residents seemed to do was sleep because there was little else to stimulate them. The events that this new Co-ordinator has been organising have improved the quality of life for not only my own mother but other residents as well. Long may she continue in her new position.

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Review from Marion M (Daughter of Resident) published on 18 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father went to Barleystone January 19, having previously been fairly independent in a residential retirement complex for the last 14 yrs. Now aged 94 yrs, he needed a more supported/nursing environment but still giving him the feeling of independence, as he is still mentally alert. Barleystone and
its staff have given him this, without making him feel controlled. Can't praise staff highly enough, who go out of their way to ensure he is happy in every area.

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Review from Sylvia M (Friend of Resident) published on 26 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When visiting my friend I find the staff to be very efficient. When my friend needs something the staff are helpful and caring. The deputy manager and the manager are always smiling and I receive a lovely welcome when I visit. I often get a cup of tea.

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Current Review Score: 9.8 (9.802)

Overview of Review Score

The Review Score of 9.8 (9.802) out of 10 for Barleystone Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.885 for Barleystone Court Care Home is calculated as follows: ( (115 Excellents x 5) + (15 Goods x 4) ) ÷ 130 Ratings = 4.885

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.917 Points relating to the number of positive Reviews for Barleystone Court Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 11 Positive Reviews ÷ 12 = 0.917

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 6 May 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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