Barleystone Court Care Home

Westquarter Avenue, Westquarter, Falkirk FK2 9RY
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9.8 65 Reviews
  • Barleystone Court Care Home, Falkirk
Located on the outskirts of Falkirk, in a peaceful residential setting, Barleystone is a purpose-built care home offering nursing and nursing dementia care.

The extensively trained team will deliver all the specialist care and support services that loved ones require.

Personalised care plans consider not only medical, personal and dietary needs, but also the individual’s likes and dislikes, religious preferences, and any suggestions from family members that might make the resident's stay with the home that little bit more enjoyable.

Assisted by suggestions from the residents, the home’s wellbeing coordinators organise a varied year-round programme of things to do.

Many residents take pleasure in hobbies, including baking, writing, gardening, dancing, painting, quizzes, and playing chess. Some enjoy being a member of the residents’ forum.

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Care Provided by Barleystone Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Victoria Cameron (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Barleystone Court Care Home Reviews (65)

Total of 65, showing 41-60
9.8

Barleystone Court Care Home has a Review Score of 9.8 (9.802) out of 10, based on 11 reviews in the last 2 years. Over all time Barleystone Court Care Home has 65 reviews.

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Review from E A (Friend of Resident) published on 16 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend came here from another service and he has settled well. He doesn't communicate well but always appears happy. He can be anxious at times but the staff are good and can help him.

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Review from I S (Friend of Resident) published on 16 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been in this home for a few years now and he is always happy. There is a new café for visitors to enjoy and staff are friendly.

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Review from Jane T (Friend of Resident) published on 5 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been in the home for a few years now. She is happy and settled. The staff are nice and helpful.
Always made to feel welcome.

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Review from M S (Friend of Resident) published on 5 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always looks well when I visit and her room is always gleaming.


Although she is hard of hearing, everyone makes the effort to speak to her. She is still mobile, using her Zimmer, and it's always nice to see her being encouraged.


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Review from G W (Friend of Resident) published on 31 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been a service user since December 17, he is settled and has a nice room. The home is nice and fresh and staff are lovely. He seems happy here. He has put on weight.

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Review from J G (Niece of Resident) published on 17 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle was a resident in living at Barleystone. He was always happy and the staff team are happy and attentive.

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Review from M H (Daughter of Resident) published on 19 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very helpful and appear happy at work. The residents all appear to be happy and content and well looked after. The home is clean and seldom smells when you walk in, unlike other homes where urine smells strong. Barleystone is a good home and my Mum likes living there, she said the staff
will do anything for them (residents), they only have to ask.

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Review from J H (Son-in-law of Resident) published on 11 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Home is nice, staff are good, mother-in-law happy, no smell in home when entering, appears clean.

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Review from Sandra M (Daughter of Resident) published on 7 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mother was advised to look for care home we were quite concerned about what kind of care she would get, but a year on since she moved into the care home we have no worries as she is well looked after. I am kept well informed on a weekly basis as to how my mother is doing.

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Review from E S (Wife of Resident) published on 26 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very pleased with all the care my husband receives. If I need anything the staff are always quick to assist me. My husband is very well looked after.

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Review from Mary W (Niece of Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff have been amazing, helping my aunt settle in so well. We are so grateful to them for all they do.

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Review from M S (Daughter of Resident) published on 6 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

My mother was in care at this home (which we did not choose) for 1 year. She got out of the home one day for over 2 hours. The staff did not miss her! It was only when myself and the police phoned them. This was reported to the care commission. Manager jumped ship! Had no permanent manager for around
10 months. Staff change a lot and were moved up and down so never really had a permanent key worker.

Reply from Clare Sheehan, Care Advisor at Barleystone Court Care Home

Thank you for your comments. We welcome all feedback from our Residents and their families. As a result of the incidents mentioned security at Barleystone Court was reviewed and a new entry system has been put in place. Regular checks were also implemented to ensure the Resident remained safe and secure within the care home. There is now a new Home Manager in post and measures put in place appear to have been effective as no further incidents of this kind have occurred.


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Review from J C (Sister of Resident) published on 31 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very happy with this care home. The staff were excellent and treated my sister with such kindness and dignity. They were always pleasant to myself and the standard of cleanliness was excellent.

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Review from John L (Resident) published on 19 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care and caring are difficult qualities to find in today's world. This care home has an abundance of both. My wife and I have been residents in the care home for 12 months and never have we experienced anything but quality and care from experienced staff.
Nothing is too difficult at any time, day or
night.
This applies to all staff, carers, cleaners, laundry staff and of course, nursing staff.
Mangement is always approachable and standards are always high.

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Review from John L (Resident) published on 22 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been a resident in this home, in the company of my wife, for eight months. During this time we have seen changes, all to the detriment of the system. One of the changes was the withdrawal of the hairdresser. As most of the residents are female it is notable how this withdrawal has affected their
manner as well as their appearance.
We have yet to make the most important choice in our lives - whether to commit for the rest of our lives or return to our home.
Currently, we have been influenced to remain here due entirely to the commitment of the staff - at all ages. Their honesty in their service to all residents - and like all aged personnel, this can be trying. We can only judge our opinion by our experience.
I would not hesitate to recommend this care home to all members who are looking for a safe retirement home.

Reply from HC-One, Careline Team at Barleystone Court Care Home

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.
The home has a hairdresser that works 3 days per week (Wed, Thurs, Friday). Unfortunately, the home was closed due to an infection and the hairdressing service had to be suspended during that period.
Barleystone are pleased that the hairdresser service has been fully reinstated in our refurbished salon since the home reopened on 12th June 2017.


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Review from Marilyn S (Daughter of Resident) published on 31 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has resided in Barleystone Care Home for 3months and he's settled in really well. I cannot praise the staff highly enough, who are some of the kindest and caring peopleI have ever met.
My father has received compassion, emotional and physical support, dignity, conversation and friendship.
His room is very comfortable and clean, filled with his own personal possessions, the ensuite facility is a bonus.
My father gets easy access to a large garden, where he can put up his own hanging baskets and bird feeders, that he can tend daily.
Activities, entertainment and exercise classes are a regular feature.
As a family, we are always made to feel welcome. After visiting my father each day, I know I leave him in good hands.

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Review from S B (Sister of Resident) published on 17 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Over several weeks, end of life care for my sister. Care was excellent, nursing, environment and understanding of my sister's meds were of the highest standard. This care would not have been provided in a general hopsital, in fact, was on the level of hospice care.
Staff were very helpful when I telephoned,
family and friends who visited were treated with care and understanding that this was a difficult time. Overall, staff are working hard to provide an improving environment for residents.

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Review from Janice A (Daughter of Resident) published on 26 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was impressed by the initial meeting with the manager and subsequent dealings with staff. All were friendly but professional and "knew their stuff". My mother was treated with dignity and respect, notably in her final days and hours. Staff understood her interests and went out of their way to encourage
her in these. Anytime I phoned someone would be able to tell me what she had done that day and how she was feeling. As a family, we could not have wished for better care or a nicer environment for my mother.

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Review from Catriona V (Daughter of Resident) published on 22 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was only in Barleystone Court Care Home for 4 weeks. From the day she arrived, I sensed that all the staff were aware of her, quickly establishing a warm, friendly and respectful relationship with her and so were able to observe when mum's condition started to change. The family were kept
updated regularly and as her condition deteriorated, the care she was given was changed to reflect her needs.

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Review from Mary M (Daughter of Resident) published on 3 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff very helpful and informative seem to get on well with all residents.

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Current Review Score: 9.8 (9.802)

Overview of Review Score

The Review Score of 9.8 (9.802) out of 10 for Barleystone Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.885 for Barleystone Court Care Home is calculated as follows: ( (115 Excellents x 5) + (15 Goods x 4) ) ÷ 130 Ratings = 4.885

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.917 Points relating to the number of positive Reviews for Barleystone Court Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 11 Positive Reviews ÷ 12 = 0.917

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 6 May 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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