Thorntree Mews

17 Arnothill Mews, Falkirk FK1 5RZ
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8.9 49 Reviews
  • Thorntree Mews, Falkirk
Situated in the centre of the historic town of Falkirk, Thorntree Mews is a 40 bedded care home which offers specialist nursing, residential and dementia care. The home can also provide long and short term respite stays as and when availability allows.

The care manager has over 28 years of experience in the healthcare profession and has been the manager at Thorntree Mews for 13 years.

The experienced care team at take care of the varied healthcare needs of residents, from specialist support to general assistance with everyday living, while respecting their need for an independent and dignified lifestyle.

The home has retained some of the building’s original features including stained glass windows, high ceilings and grand fireplaces which adds to the impressive feel of the home. Owners Countrywide Care Homes have recently invested in updating and refurbishing the home’s facilities and modernising décor throughout. Facilities include spacious lounges and quiet rooms on each floor, an on-site hair salon and a conservatory overlooking the outdoor patio area.

All areas are wheelchair accessible and en-suite bedrooms are available, along with a choice of bathroom and shower room facilities.

The activities coordinators at the home provide a full programme of activities, entertainment and events for residents to choose from. The home also benefits from strong links to the local community and from having access to a minibus for day trips out.

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Care Provided by Thorntree Mews

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Merissa Martin (Care Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Single Rooms with ensuite Wet Room (40)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Thorntree Mews

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,375
    • Self-Funded Residential Dementia Care from £1,375
    • Self-Funded Nursing Care from £1,375
    • Self-Funded Nursing Dementia Care from £1,375

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Thorntree Mews to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Thorntree Mews Reviews (49)

Total of 49, showing 1-20
8.9

Thorntree Mews has a Review Score of 8.9 (8.875) out of 10, based on 4 reviews in the last 2 years. Over all time Thorntree Mews has 49 reviews.

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Review from C M (Friend of Resident) published on 21 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Warm and welcoming care home. All the staff go above and beyond. Treat the service users as individuals and not just a number. Can't put into words how amazing this facility is.

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Review from Pauline D (Daughter of Resident) published on 17 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is now a resident.
He does not have dementia and totally understands and accepts the situation, something I never thought would happen in a million years.
Due to the compassion and care of the team he is happy in his new home. My mum also is happier, she didn’t want this to happen but is
no longer able to provide the care dad needs from home. This gives her peace of mind and we all have every confidence in his care programme.
Thank You all xx

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Review from Dale H (Daughter of Resident) published on 21 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is really settled and happy in Thorntree Mews. I had her review in February and was really pleased with the amount of detail and personal knowledge that was shown. Since Mum moved in, in July 2022 I have always found everyone welcoming and caring. I have observed many of the activities that are
put on for the residents and am really happy with the standard of care.

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Review from Linda S (Sister of Resident) published on 21 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel that the Thorntree Mews care home is an excellent care home. All the staff I have met come across as being passionate and caring in everything they do.
They try to keep the residents as independent for as long as possible, knowing that this can cause extra work for the staff and management.

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Review from Tracey S (Power of Attorney of Resident) published on 8 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely first class! The way they looked after our friend, the way he fitted in, and just to watch how he has grown has been amazing! Great manager, great staff. Nothing too difficult! Always made to feel welcome on every visit! Our friend has enjoyed living at Thorntree Mews - never bored and so
well looked after. He is in good hands and we don’t need to worry about him! Lots for him to do and always enjoys all the outings! Great communication too! So pleased we managed to get a place which he can call home! Keep up the good work! Thank you.

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Review from William K (Husband of Resident) published on 8 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife, who has mobility and dementia issues, spent nearly five months in our local acute and community hospitals before becoming a resident in Thorntree Mews. Having over the years been a regular visitor to many of the local care homes, I was apprehensive about my wife of 63 years moving to a full-time
care facility. I need not have worried. Since moving into Thorntree she has had the 24/7 loving care that she needs and deserves. I am fortunate that I live within a mile of the facility and am able to visit often. In my experience of some care homes, I found that visitors were not always welcomed, not so at Thorntree. The staff are always ready to keep me up to date with my wife's condition and positively encourage my involvement with aspects of her care. I am full of admiration for all levels of staff and for the cheerful, professional way that they go about their business. I am now 87 years old and should I need full-time care I would be more than happy to join the Thorntree community.

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Review from Mary Claire S (Daughter of Resident) published on 10 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was assessed at her own home and welcomed into the care home. All her medical and personal needs are taken care of. If and when there is a problem, which there has not been, it is dealt with promptly. Mum has settled quickly and staff do spend time with her, which she enjoys and this puts to bed
any little worry that she has. When visiting the home and Mum, both are clean and free from smells. Mum is happy and safe and this has helped the family accept the next stage.

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Review from Paul C (Son of Resident) published on 24 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident of Thorntree Mews for almost 2 years now. Staff have always been kind and helpful. These have been the most challenging times for care homes and Thorntree Mews has managed the situation extremely well. As a relative, we are kept well informed of requirements and appointments
to see our Mum are well organised from reception and booking an appointment to the actual visit. Many thanks to all the hard-working staff at Thorntree Mews for taking such good care of our Mum.

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Review from L R (Daughter of Resident) published on 23 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and the overall care is absolutely fantastic. I know my mum is in the very best of hands and have no worries or concerns about her care. Fantastic place. It is also good to know that they have not had a COVID outbreak at all, during this whole pandemic.

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Review from Jo R (Daughter of Resident) published on 23 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident in Thorntree Mews for ten years now and during that time, he has always been treated with care, compassion, dignity, understanding and patience. The staff are always smiling and upbeat, even during the most challenging of times with regard to Covid etc. We are always kept
up to date with any medical problems he may have and knowing that my Dad is very well looked after and in a safe environment, is very reassuring to us. We would happily recommend Thorntree Mews to others.

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Review from M A (Daughter of Resident) published on 23 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care provided for my dad that is consistently high, throughout the pandemic against huge challenges for the care home staff. I couldn't survive without the support of everyone that works there, even during a particularly worrying time.

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Review from Heather L (Daughter of Resident) published on 7 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just want to say how grateful I am to the management and staff at Thorntree Mews for the exceptional care they have provided to my mum over the past 3 years. My mum’s dementia has advanced considerably and she now needs round the clock care which the home provides very efficiently, with great care
and dignity towards my mum. This is a huge relief as I know she is being well looked after. My mum can often be quite anxious about things but the staff are very reassuring towards her and make her as comfortable as they can. The home is a beautiful building and all rooms and the outside are kept immaculate. Communication with relatives is also very good.

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Review from Denise M (Niece of Resident) published on 4 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been in this care home for 4.5 years. I find the staff very friendly and approachable. I am always kept informed of any changes in my aunt's health. They have been excellent throughout the pandemic and I am happy knowing that my aunt is being well cared for.

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Review from Tracey C (Daughter of Resident) published on 4 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been a resident for over two years now. The care and treatment he receives is exceptional. The staff are so nice and go out of their way to ensure his needs are met and we appreciate this is not always easy. We were never concerned about Dad during the height of the pandemic as we knew everything
was being done to keep all the residents safe. I always recommend this care facility to people going through a similar situation and having experienced other care facilities in the area, Thorntree Mews is by far the best for my dad and for our family and I cannot rate it highly enough. Thanks to all.

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Review from E L (Daughter of Resident) published on 4 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic attentive, caring staff, safe and very well run. Duty of care to residents is the top priority, especially during covid. Activity at the moment is knitting worry worms for local school children, great to see the residents and staff enjoying their act of kindness!

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Review from Elizabeth D (Daughter of Resident) published on 4 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and support that Dad receives has been second to none and the support for Mum and the reassurance she gains from knowing Dad is well looked after, is invaluable. When Dad was poorly recently, the nursing staff and care staff ensured that all his needs were met and that he received the best
possible care to ensure his recovery.

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Review from Pauline E (Daughter of Resident) published on 3 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Thorntree Mews for 4 years and I could not wish for a better place for her. She is treated so well and all the staff are so good with her and always make me feel welcome when I come in. Even when I make a phone call, it's never a problem for them to speak to me. The home is so welcoming
and decorated beautifully and is always smelling nice.

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Review from K L (Daughter of Resident) published on 3 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in this care home for about 1.5 years now and all staff and management are excellent - no complaints and they keep us updated with any news, even medical side, regarding Mum. We made the right decision moving my mum into this well-reguarded care home - excellent.

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Review from A S (Son of Resident) published on 2 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In the 2 years my dad has been a resident in this care home, he has thrived. The care and attention he receives is second to none. Always a nice smiling face greets you when booking in. Their policies are on the ball, especially when covid 19 started as they shut down the home straight away. Dad has
put on weight with all the great food (not bad for a 92-year-old). I wouldn't hesitate to recommend this home to everyone.

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Review from Duncan P (Son-in-law of Resident) published on 1 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been in Thorntree Mews Care Home for the last two years and during that time, has received the utmost care, dedication and attention from the staff as a whole. This has been more apparant during the lockdown period and especially recently, with the objective of the staff, the well
being of the patients, being paramount. I find all staff are dedicated to this aim and continually strive to ensure their patients are guarded as much as possible in the present climate. She is now over 100 years of age and although not being physically able regarding movement, from her shoulders up she is extremely alert to what is going on around her. The mere fact that she is extremely well looked after, enjoys the good food, has daily interactions with the cheery staff together with the homely, togetherness feeling gives her a 'good feel' factor and she is constantly praising the staff regarding their actions when I visit her. Keep up the good work and thank you.

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Current Review Score: 8.9 (8.875)

Overview of Review Score

The Review Score of 8.9 (8.875) out of 10 for Thorntree Mews is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Thorntree Mews is calculated as follows: ( (46 Excellents x 5) ) ÷ 46 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.875 Points relating to the number of positive Reviews for Thorntree Mews is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 4 Positive Reviews ÷ 8 = 0.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 8 Nov 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Good

(4)
How good is our staff team? Very good

(5)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (1)

Merissa

Merissa Meason

Job Title: Care Manager

Hello my name is Merissa Meason and I am the Registered Care Manager of Thorntree Mews which is situated in the centre of Falkirk.


I have been the Care Manger of Thorntree Mews for 8 years and I have worked in the healthcare profession for 15 years, where I completed my NVQ Levels 2, 3 and 4. I also gained my Registered Manager’s Award in 2004.


Frequently Asked Questions about Thorntree Mews

What types of Care is Thorntree Mews registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Thorntree Mews provide?

Palliative Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Thorntree Mews have?

There are 40 Single Rooms.

What are the Facilities & Services at Thorntree Mews?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Thorntree Mews to the centre of Falkirk?

0.3 mile(s) as the crow flies, distance by road may be significantly further.