Thorntree Mews

17 Arnothill Mews, Falkirk FK1 5RZ
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8.9 49 Reviews
  • Thorntree Mews, Falkirk
Situated in the centre of the historic town of Falkirk, Thorntree Mews is a 40 bedded care home which offers specialist nursing, residential and dementia care. The home can also provide long and short term respite stays as and when availability allows.

The care manager has over 28 years of experience in the healthcare profession and has been the manager at Thorntree Mews for 13 years.

The experienced care team at take care of the varied healthcare needs of residents, from specialist support to general assistance with everyday living, while respecting their need for an independent and dignified lifestyle.

The home has retained some of the building’s original features including stained glass windows, high ceilings and grand fireplaces which adds to the impressive feel of the home. Owners Countrywide Care Homes have recently invested in updating and refurbishing the home’s facilities and modernising décor throughout. Facilities include spacious lounges and quiet rooms on each floor, an on-site hair salon and a conservatory overlooking the outdoor patio area.

All areas are wheelchair accessible and en-suite bedrooms are available, along with a choice of bathroom and shower room facilities.

The activities coordinators at the home provide a full programme of activities, entertainment and events for residents to choose from. The home also benefits from strong links to the local community and from having access to a minibus for day trips out.

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Care Provided by Thorntree Mews

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Merissa Martin (Care Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Single Rooms with ensuite Wet Room (40)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Thorntree Mews

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,375
    • Self-Funded Residential Dementia Care from £1,375
    • Self-Funded Nursing Care from £1,375
    • Self-Funded Nursing Dementia Care from £1,375

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Thorntree Mews to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Thorntree Mews Reviews (49)

Total of 49, showing 41-49
8.9

Thorntree Mews has a Review Score of 8.9 (8.875) out of 10, based on 4 reviews in the last 2 years. Over all time Thorntree Mews has 49 reviews.

Overall Experience

  • 46
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Review from Joyce B (Daughter of Resident) published on 9 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum was admitted to the dementia unit of this care home 10 months ago. She settled in well and I felt confident in the staff's ability to look after her. She is well cared for and treated with kindness and dignity. Staff keep me fully informed of any changes or concerns related to her health and
wellbeing and involve me in decision making with her care. I find staff helpful and considerate when I visit with my Father and there is always a welcoming smile for us. The care home is well run and managed and my Mum's room is always clean and fresh. I am very happy with the care she receives at Thorntree Mews.

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Review from Helen G (Daughter of Resident) published on 26 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Thorntree Mews for 2 1/2 years now. During this time I have had no reason to complain or question my mum's care. Any queries I have are dealt with promptly and professionally and I am kept fully informed by the staff re mum's care. My mum is always treated with respect and dignity
by the staff and this is extended to her immediate family. I find all the staff in the care home very helpful, pleasant and always cheery. A look in the lounge area shows that all the residents are spotlessly clean and cared for and treated with respect and dignity. I would have no hesitation in recommending Thorntree Mews (in fact I may put my name down for the future)

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Review from Helen U (Daughter of Resident) published on 21 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Thorntree Mews for 20months, I am very happy with the care provided, I visit every day at some point.
In February this year, my mother suffered a severe stroke and was prepared for end of life care, however, with constant care and attention my mother has again made a remarkable
recovery. The staff ensure my mother is comfortable at all times, clean and her room kept tidy, clothes washed, ironed and put away daily.
The nursing home surroundings, sitting room, dining room and kitchen are always well maintained.
Staff are welcoming, pleasant and easy to talk to. I have no hesitation speaking to the manager or staff if I have any issues. Nursing staff constantly keep me updated on my mum's health issues.

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Review from Gail M (Daughter-in-law of Resident) published on 6 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thorntree Mews is in my experience with my mother-in-law an excellent home. She's very content and happy here. The staff are excellent and the food and snacks are excellent. I would recommend to anybody.

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Review from Angela F (Daughter of Resident) published on 15 December 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident since April this year and has settled in very well. All the staff have been extremely kind and made a great effort to get to know mum and what makes her happy and content. Staff are always on hand to offer support and advice and all the family feel more at ease knowing mum
is receiving the best care possible. The entire facility is always spotlessly clean and smells fresh, as does my mums bedroom. The menu is varied and although mum has many challenges, staff have always managed to keep her diet varied and nutritious. The residents lounge is always very welcoming, however during this festive period the "Christmassy" feel has been exceptional. I would have no hesitation in recommending this care home and staff.

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Review from Marjorie R (Wife of Resident) published on 14 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my family and I are extremely happy with all aspect of care and attention offered by Thorntree Mews, which we all are very grateful for. It is very comforting for us to know that he is happy and contented here. During the last three years, all the family, and my husband himself, have had peace
and comfort knowing he is happy where he is.

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Review from E D (Daughter of Resident) published on 7 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is well looked after and has fitted in very well. Enjoys the food and has actually gained weight since coming in here. Also his mobility has improved considerably. Very friendly home and staff - residents are very nice. Have nothing negative to say - made the right choice for my dad.

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Review from D K (Son of Resident) published on 26 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in this home since January 2015. During this time he has been treated with care, dignity and compassion. His eyesight is very poor so suffers from hallucination (Charles Bonnet Syndrome). This has challenged the carers and management but they have coped with it well. They keep us
informed of any changes, falls etc. so communication with us is excellent.

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Review from Jean S (Daughter of Resident) published on 24 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff; Friendly, helpful, caring and responsive.
Food; Two choices, mum enjoying meals, putting on pounds around tummy. Lovely tea/snacks.
Drink; Juice and water readily available, mum needs prompting to drink.
Building and Fabric; spacious, clean, beautifully maintained.
Cleaning; Very clean, no
care home odours in main building and own room, regular fresh flowers.
Care plan; Extremely comprehensive.
Entertainment; Limited to tv on all day, occasional sing songs and outings, Monday club, hairdressing weekly.

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Current Review Score: 8.9 (8.875)

Overview of Review Score

The Review Score of 8.9 (8.875) out of 10 for Thorntree Mews is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Thorntree Mews is calculated as follows: ( (46 Excellents x 5) ) ÷ 46 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.875 Points relating to the number of positive Reviews for Thorntree Mews is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 4 Positive Reviews ÷ 8 = 0.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 8 Nov 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Good

(4)
How good is our staff team? Very good

(5)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (1)

Merissa

Merissa Meason

Job Title: Care Manager

Hello my name is Merissa Meason and I am the Registered Care Manager of Thorntree Mews which is situated in the centre of Falkirk.


I have been the Care Manger of Thorntree Mews for 8 years and I have worked in the healthcare profession for 15 years, where I completed my NVQ Levels 2, 3 and 4. I also gained my Registered Manager’s Award in 2004.