Ivybank House Care Home

Main Street, Polmont, Falkirk FK2 0PS
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9.7 29 Reviews
  • Ivybank House Care Home, Falkirk
Ivybank House is a Meallmore nursing home, located in Polmont, that provides high-quality, personalised nursing care for older people, including those with living with dementia.

The home is situated on good transport links and located near a number of shops and amenities, offering 42 fully furnished ensuite bedrooms and using assistive technology to ensure the safety, well-being and mobility of residents, while allowing them to retain as much of their independence as possible. There are also secure gardens where residents can relax or enjoy socialising with their loved ones, as well as a hair and beauty salon.

There are five spacious lounge/dining areas so residents can choose where to enjoy the nutritious meals prepared by the home’s professional chefs.

The whole team strives to create a homely atmosphere, whilst delivering high-quality, professional, person-centred care and support inclusive of the resident and their loved ones.

At the home, residents have access to a range of healthcare professionals, including GPs, Occupational & Physiotherapists, Speech & Language Therapists, Podiatrists, Specialist Nursing Services and Community Mental Health Teams.

The home follows strict infection control procedures in line with the latest public health guidance.

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Care Provided by Ivybank House Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 42 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Julie Newman (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (42)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1998
    • Number of floors: 2

Funding & Fees Guide for Ivybank House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,564
    • Self-Funded Residential Dementia Care from £1,564
    • Self-Funded Nursing Care from £1,562
    • Self-Funded Nursing Dementia Care from £1,564
    • RESPITE Self-Funded Residential Care from £1,564
    • RESPITE Self-Funded Residential Dementia Care from £1,564
    • RESPITE Self-Funded Nursing Care from £1,564
    • RESPITE Self-Funded Nursing Dementia Care from £1,564

  • For further information relating to fees, please contact us.
  • (these prices are only a guideline, please contact Ivybank House Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Ivybank House Care Home Reviews (29)

Total of 29, showing 21-29
9.7

Ivybank House Care Home has a Review Score of 9.7 (9.702) out of 10, based on 11 reviews in the last 2 years. Over all time Ivybank House Care Home has 29 reviews.

Overall Experience

  • 19
  • 10
  • 0
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  • 0

Date Published

29
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0
11
18

Review from E T (Daughter of Resident) published on 12 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are all very happy with Dad being in Ivybank. All of the team have been so welcoming and great with Dad. I feel he is settling in well. He is very comfortable in his room and happy with everything. It gives us so much comfort that he is being well cared for.

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Review from Frances B (Daughter of Resident) published on 18 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot praise the staff highly enough for their commitment and care during the lockdown. We have had regular contact via the staff’s personal phones, and they are always cheerful despite the conditions they are working under.

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Review from A T (Sister of Resident) published on 27 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a family, we are happy with the care our brother receives. Management and most of the staff are excellent and treat our brother with dignity. He is encouraged to be independent and asked if he would like to join in the activities on offer. Menus for the residents are excellent.

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Review from Anne S (Daughter of Resident) published on 11 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the quality of care. The staff are excellent.

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Review from L M (Daughter of Resident) published on 17 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy with the home, the staff are very nice. I would recommend the home to anybody.

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Review from A M (Son of Resident) published on 17 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are generally friendly and helpful.
The rooms are clean and the meals are varied and good.
I have no complaints regarding the care and respect given to my mother.

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Review from L W (Daughter of Resident) published on 3 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The overall environment at Ivybank is good. My only criticism is that some staff are more committed than others.

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Review from James S (Nephew of Resident) published on 29 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Writing on behalf of our aunt, we would say we are happy with the care that our relative is receiving. She is fed really well and enjoys her food. There have been occasions when she has to wait to be hoisted from her wheelchair to her comfy chair and she becomes very weary and sore.
Also, but rarely,
she has been left on the toilet for up to two hours waiting to be moved.
This, however, is rare.

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Review from William M (Son of Resident) published on 24 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ivybank is a relatively small residential care home which is small enough to make the residents feel they have a more personal touch. The meals are very good and nourishing and can be tailored to suit whatever dietary requirements a particular resident may have (they are for my mum). There is always
a cup of tea and snacks available outside main meal times. On the whole, the staff are all friendly and very caring towards the residents. There are normally activities programmed during the day as well as guest entertainers for the residents for those able to participate. When any issues have arisen over the years, these have been highlighted and addressed satisfactorily with management.


Finally, having a close relative in a care home is a big decision normally forced upon family and it's very difficult to feel your mum's getting the level of care you want for them or feel they deserve but in Ivybank's case, I feel they provide this.


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Current Review Score: 9.7 (9.702)

Overview of Review Score

The Review Score of 9.7 (9.702) out of 10 for Ivybank House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.702 for Ivybank House Care Home is calculated as follows: ( (97 Excellents x 5) + (30 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 131 Ratings = 4.702

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ivybank House Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 23 Oct 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Good

(4)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (1)

Julie

Julie Newman

Job Title: Care Home Manager

At Ivybank we provide high quality, personalised nursing care for elderly people, including those with dementia and its related conditions and to encourage our residents to maintain their independence. I am passionate about caring for the elderly and seeing them living a fulfilling life in the care home.


As a Care Home Manager, I am committed to developing a relaxed and happy home where people enjoy living and working. We offer residents a variety of activities that can be tailored to their needs to ensure they can socialise and continue to enjoy hobbies.


There are five spacious lounge/dining areas so residents can choose where to enjoy the nutritious meals prepared by our highly skilled catering team.


Our landscaped gardens are safe, secure and easily accessible, providing an attractive area to sit and relax or enjoy a spot of gardening. Residents can also choose to pop into our hairdressing and beauty salon for a spot of pampering.