Wallside Grange Care Centre

Lime Road, Tamfourhill, Falkirk FK1 4RS
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9.2 35 Reviews
  • Wallside Grange Care Centre, Falkirk
Welcome to Wallside Grange Care Centre, nestled in the leafy suburb of Falkirk, where the historic Roman Antonine Wall and vibrant wildlife create an inviting backdrop for residents to enjoy leisurely strolls or peaceful moments of relaxation.

Conveniently situated within one mile of Falkirk Centre, with easy access to local bus routes and within walking distance of The Falkirk Wheel, the home offers ample parking within the grounds.

The Victorian-style exterior seamlessly blends with a modern extension, allowing residents to fully appreciate the surrounding grounds both indoors and out. Wallside Grange specialises in providing nursing care for older individuals, with a focus on promoting independence while delivering person-centred care tailored to each resident's abilities and preferences.

Two spacious lounges offer residents the perfect setting to unwind and socialise, combining the charm of the old building with the modern comforts of the extensions. For those seeking privacy during visits, the quiet lounge provides a tranquil retreat. The two dining areas offer a choice of seating for meals, where residents can enjoy a variety of home-cooked dishes and daily home baking.

The majority of the single occupancy bedrooms are located on two floors, with convenient lift access to the first floor. Residents are encouraged to personalise their rooms to enhance the airy décor and scenic views.

The vibrant activity program, driven by resident participation and overseen by the dedicated activity coordinator, offers a range of engaging activities and outings facilitated by the dedicated minibus. Through links with the local community, the team strives to keep residents involved in activities they enjoyed prior to moving in.

Wallside Grange Care Centre prides itself on fostering a warm and welcoming atmosphere, providing a true home-from-home experience for all residents.

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Care Provided by Wallside Grange Care Centre

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Wallside (Falkirk) Ltd
  • Person in charge
  • Melanie Taylor (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (28)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (13)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2008

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Wallside Grange Care Home is thrilled to welcome visitors. Visitors are encouraged to visit their loved ones at their convenience; dedicated team members are always available to greet them with a warm welcome.


  • Parking

  • Wallside Grange Care Home understands that convenience is key when visiting loved ones, which is why parking is hassle-free, offering on-site parking, completely free of charge.


Wallside Grange Care Centre Reviews (35)

Total of 35, showing 1-20
9.2

Wallside Grange Care Centre has a Review Score of 9.2 (9.247) out of 10, based on 5 reviews in the last 2 years. Over all time Wallside Grange Care Centre has 35 reviews.

Overall Experience

  • 21
  • 13
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  • 1

Date Published

35
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Review from Maureen B (Sister of Resident) published on 27 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our sister had now been a resident of Wallside for the last 7 weeks. We immediately had a good feeling about the home as soon as went to view it. This was one of 4 we had viewed and were made so welcome. Our sister's care has been superb. All staff have been so helpful and accommodating and such friendly
folk and are so good with her. Her room is outstanding. Beautifully decorated and everything brand new. She has a beautiful outlook from her bay window onto the wooded garden. Would certainly recommend Wallside for great care service.

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Review from Elizabeth W (Wife of Resident) published on 27 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was in Wallside Grange for three years and sadly died on July 30th. The car and loving kindness given by all the staff was excellent. Our family could not have wished for any more care than was given to him. The staff were very kind to all visitors and we were treated with dignity in the
weeks before he died. Thanks to all the staff at Wallside Grange.

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Review from Clive C (Son of Resident) published on 4 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Dad was in Wallside Grange on a 6-week assessment on discharge from hospital, he was given a lovely room overlooking the wooded gardens with excellent facilities and where he was more than looked after and cared for by a most wonderful staff, my brother and I can't thank them enough.

Reply from Janis McFarlane, Regional Director at Wallside Grange Care Centre

Thank you for your kind and positive comments, we appreciate your feedback which we will share with our team.


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Review from G W (Son of Resident) published on 22 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I thought everyone at the home was first-class, always working with a smile on their faces.
They looked after my dad very well and I would highly recommend Wallside Grange Care Centre to anyone.
When I speak to the staff, they are always positive but honest. The facilities are bright and comfortable
and there are several age-appropriate activities and residents are encouraged to take part in.
The staff are all wonderful and very caring for the residents, making them all feel safe and comfortable. My dad has a lovely garden room and the facilities are all excellent. Wallside Grange is quite honestly in a class of its own, in comparison to others I've experienced and I would highly recommend it.

Reply from Melanie Bundy, Home Manager at Wallside Grange Care Centre

Thank you for your kind comments, team Wallside.


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Review from B G (Niece of Resident) published on 22 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunty stayed for respite, I honestly am so happy with the care and friendships we develop.
It was a short break for us but a worrying time, the nursing team reassured us and kept in touch.
We definitely will be back.

Reply from Melanie Bundy, Home Manager at Wallside Grange Care Centre

Thank you for your kind comments. Look forward to next time. Take care, team Wallside.


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Review from Lynne S (Daughter of Resident) published on 30 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On behalf of my mum's family, we would like to thank all staff for making my mums 84th birthday special today and for allowing her 2 friends to come to join us to celebrate mum's birthday we were all touched by your kindness and for the beautiful cake and sandwiches cakes and sausage rolls you supplied.
The care staff are magnificent and we couldn't wish for a better place for our mum so once again on behalf of the family we thank you all for your kindness towards our mum and the hard work you all put in Thank-you x

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Review from Sharon C (Daughter of Resident) published on 25 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad was admitted to Wallside Grange Care Centre near the start of Lockdown 2020. My Mum became very ill at the same time. Wallside Grange Care Centre staff have been extremely professional and their standard of communication made this very difficult transition so much easier. We entrusted Dad to
them and they have been fantastic. Dad became physically very ill x 2 and staff again, could not be faulted - prompt communication and follow-ups. Now that we are able to visit Dad, we can see for ourselves how well cared for he is. Facilities are clean and welcoming and staff are brilliant, a real family atmosphere!

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Review from William H (Husband of Resident) published on 26 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My knowledge of Wallside Grange goes back a few years when my mother was being looked after here. It seemed logical, that given the level of care my mother received here, that my wife be looked after here as well. To date, my wife has been well looked after by all members of staff. They appear most
helpful in their care of my wife. I and the family, feel she is happy in Wallside, as she also knows the place, having visited many times to see my mother.

Reply from Janis McFarlane, Regional Director at Wallside Grange Care Centre

Thank you for your positive comments and taking the time to submit your review. We will share your feedback with our team at Wallside Grange.


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Review from S S (Daughter of Resident) published on 24 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are caring and attentive. Mum is happy content and settled. I never have to worry as I know Mum is being well looked after. Management always make contact, keeping me updated with all aspects of Mum's care.

Reply from Janis McFarlane, Regional Director at Wallside Grange Care Centre

Thank you for taking the time to submit a review. Your feedback is most appreciated and we will share your positive comments with the team at Wallside Grange.


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Review from Keith M (Son of Resident) published on 4 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The care staff have been so supportive during these trying times. My mother has settled in well to the home and her ongoing nursing care has been excellent. The staff communicate well and really empathise with my concerns. During reviews, they have given a very comprehensive overview regarding all aspects
of my mum's care. Visits are well organised with all Covid protocols in place and we have even managed to take my mum out now, which was fantastic. The location is so peaceful and great for walking on the grounds and beyond.

Reply from Janis McFarlane, Regional Director at Wallside Grange Care Centre

Thank you for taking the time to submit your review. We are delighted that you are happy with the care that your Mum is receiving and your positive comments will be fed back to our staff team, who I am sure, will appreciate your compliments.


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Review from Robert (Son of Resident) published on 22 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was admitted to Wallside Grange in March suffering from advanced dementia. He passed away this weekend. I cannot praise the staff enough, in particular his carers, who provided outstanding care to my father in extremely challenging circumstances. Due to the restrictions placed on visiting
rights as a result of the pandemic, we struggled to see our father very often as a family. This deprived him of regular physical contact from those closest to him. This is devastating from a dementia sufferer's point of view as this type of interaction is vital for their wellbeing. Despite this, it is clear that Dad was given sensitive interactive care from the staff, who kept us fully informed with regular updates and photos when we required. We were therefore comforted that he was safe and well looked after at a time of great anxiety. Incredibly, due to Wallside's diligence, the home remained Covid free throughout. I highly recommend Wallside Grange to any family.

Reply from Melanie Bundy, Home Manager at Wallside Grange Care Centre

Thank You for your kind comments - Believe us you and your families phone calls to us were a pleasure as was your dad.


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Review from Sheila S (Daughter of Resident) published on 16 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Upon arrival on the first day, nobody welcomed my mum, "Oh you know where the room is". From that day on I questioned what I had done taking my mother there.
The dining room still had food all over the tables/floor from the previous meals just as they are about to serve the next meal.
There were
no activities "they're not really interested in doing anything", really?
The staff congregated around tables talking amongst themselves or using their mobiles. No interaction with the residents.
The place smelled awful. I was informed that it was going to be done up, all I saw was new signs outside, I would have thought the interior was far more important.
I was lucky to get my mum into a very caring home for her last weeks of life, the sense of relief when we walked out. Again nobody there to assist.
If you value your relative think twice before leaving them in here.

Reply from Melanie Bundy, Home Manager at Wallside Grange Care Centre

Thank you for taking the time to write a review for Wallside Grange. We pride ourselves on delivering the best possible person-centred care for our residents, so we were disappointed to read about your experience of our home. We have been unable to find a record of the concerns raised but wish to look into this as a matter of urgency. We would appreciate it if you could contact the home so that we can investigate this further.


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Review from J D (Friend of Resident) published on 7 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend has been here since October last year, we are in regular contact via phone due to the pandemic but before I'd visit for coffee regularly. My friend is always filling me in on how well the staff are caring for him whilst he's been so unwell even running to the shops for top-ups for his phone.
I enjoy my visits as the girls are always cheerful and like to have a laugh with us. I believe my friend pre-lockdown visited the shops regularly with his key worker and even helped him to go for a pint or two. I'd be happy to move here when the time comes for myself.

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Review from C M (Daughter of Resident) published on 1 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Unfortunately, I haven't seen mum and dad due to the lockdown restrictions, however, I have had telephone conversations over the last few weeks. All of the nursing staff have been on the phone to me today and I managed to see mum and dad, they are looking great and are doing fine, a credit to all the
staff in the home. I appreciate everything you all do. Hopefully, see you all in person soon.

Reply from Melanie Bundy, Home Manager at Wallside Grange Care Centre

Thank you for your kind words, look forward to seeing you soon.


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Review from C G (Daughter of Resident) published on 1 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After visiting several care homes in the area, we were impressed with the professionalism and kindness we were shown at such a troubling time for the family. My father has been treated so well by all and this is a great comfort to us that he is in such safe hands.

Reply from Melanie Bundy, Home Manager at Wallside Grange Care Centre

Thank you for your kind words, look forward to seeing you soon.


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Review from Molly M (Friend of Resident) published on 20 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my friend weekly for a year, before lockdown. All I can say is the staff are incredibly dedicated, hardworking and just lovely. My friend enjoys the food, activities and laughter. Even during lockdown we still see each other once a week through video calls. The staff help with this.
Well done Wallside Grange.

Reply from Melanie Bundy, Home Manager at Wallside Grange Care Centre

Thank you, Molly, looking forward actually meeting you when this is all over.


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Review from Dianne R (Daughter of Resident) published on 14 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family were so lucky to find a home like this for Dad. The staff are fabulous. The care is second to none. It’s so lovely seeing all the love and care they show the residents. Would 100% recommend Wallside Grange!

Reply from Melanie Bundy, Home Manager at Wallside Grange Care Centre

Dianne, thank you for making our home your home and becoming one of us.


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Review from Douglas F (Son of Resident) published on 2 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very pleased with the care my mother is receiving at Wallside. The staff are very caring and attentive. I feel all her care needs are met to the required standard.

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Review from E W (Daughter of Resident) published on 2 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has dementia but not as severe as some other residents and I like when events and trips in the minibus are offered as good stimulation.
I'm pleased she has access to a hairdresser etc, and personal care is important for her wellbeing. Staff are caring and residents are seen as individuals.

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Review from Janet F (Daughter of Resident) published on 2 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been very happy in this care home she has been extremely well looked after.
The staff are so efficient, helpful and friendly. They make me so welcome when I visit my mother.

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Current Review Score: 9.2 (9.247)

Overview of Review Score

The Review Score of 9.2 (9.247) out of 10 for Wallside Grange Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.914 for Wallside Grange Care Centre is calculated as follows: ( (53 Excellents x 5) + (5 Goods x 4) ) ÷ 58 Ratings = 4.914

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.333 Points relating to the number of positive Reviews for Wallside Grange Care Centre is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6. 5 Positive Reviews ÷ 6 = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 6 Dec 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

No image found

Melanie Jaffray

Job Title: Home Manager

Joined: 2016

Hi I am Mel (short for Melanie) the home manager of Wallside Grange Care Centre which is based in Falkirk. I am a highly motivated and experienced manager within the private sector who strives to ensure a high quality of care for the clients who use our service. I have worked in the Healthcare Industry for over 20 years and have developed a passion for it since starting as a care assistant in 1997. In 2003 I attended Forth Valley College and completed my access to nursing course before attending Stirling University in 2004, graduating in 2007 with a degree in mental health nursing.
I chose this area of nursing as I have always had a keen interest in cognitive impairment, otherwise known as dementia and believe that we can and should do the best for those individuals and their families who are on this journey, promoting a positive experience regardless of the individual’s ability.
My first nursing role was with the NHS, in acute admissions for mental health before moving into the private sector, working my way from nurse to deputy to home manager, joining Wallside Grange as home manager in 2016. This is a role which I really enjoy as Wallside Grange is a small, 30 bedded home, which I believe promotes a very personal and intimate setting for all who live and visit here.
When I am not at work, I enjoy catching up with my family and friends. I have two grown up children, who live in London and Edinburgh. My partner Mark and I enjoy cooking, walking, fly fishing, bike rallies, such as Thunder of the Glen and going on holiday, Greece is one of our favourite countries.


Frequently Asked Questions about Wallside Grange Care Centre

What types of Care is Wallside Grange Care Centre registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & Substance Misuse are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Wallside Grange Care Centre provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Wallside Grange Care Centre have?

There are 28 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Wallside Grange Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Wallside Grange Care Centre to the centre of Falkirk?

1.9 mile(s) as the crow flies, distance by road may be significantly further.