Annfield House Care Home

58 Annfield Gardens, Stirling FK8 2BJ
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9.0 65 Reviews
  • Annfield House Care Home, Stirling
Set within the beautiful medieval town of Stirling, Annfield House Care Home offers personalised nursing care to older people.

Residents at the home benefit from stunning views across Annfield Gardens which they can enjoy from many of the cosy sitting areas and bedrooms, whilst communal areas offer the perfect space to relax or catch up with family and friends. From the lovely dining areas, residents can enjoy sociable mealtimes with the support of the creative catering team who work hard to design tasty and nutritional menus.

By getting to know each individual resident at Annfield House, the team take pride in encouraging everyone to take an active part in life at the home. Whether it be promoting participation in the popular wellbeing and activities programme or supporting residents in embracing the quieter times, they are committed to helping residents to lead their best lives.

Community is an integral part of life at Annfield House too, and the team is dedicated to supporting residents in building strong relationships in the Stirling community.

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Care Provided by Annfield House Care Home

  • Primary Care Categories
  • Older Person Care
  • Care Types Provided
  • Nursing Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Denise Fowler (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (50)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Close to Local shops
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Residents Internet Access
  • Stairlift
  • Wheelchair Access

Annfield House Care Home Reviews (65)

Total of 65, showing 21-40
9.0

Annfield House Care Home has a Review Score of 9.0 (9.031) out of 10, based on 6 reviews in the last 2 years. Over all time Annfield House Care Home has 65 reviews.

Overall Experience

  • 61
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Review from Elaine W (Wife of Resident) published on 11 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care is done by excellent admin, nurses and carers. Keeping me informed of how he is. Food and variety have been good. Everyone has been so kind and considerate to me as his wife.

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Review from Elizabeth M (Resident) published on 8 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I really like it here and would like to stay here permanently.

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Review from D S (Daughter of Resident) published on 19 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home came highly recommended and we were delighted to secure a place for mum. Since her arrival, her general condition has improved dramatically. The staff are excellent, caring, professional when dealing with residents and their family. We feel so fortunate to have secured a place.

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Review from B R (Resident) published on 28 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff deliver very good care. I feel right at home. Really happy here.

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Review from J E (Daughter of Resident) published on 14 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff have all been very kind and caring, supplying my mum with endless cups of tea at all hours of the day and night. She has now been a resident for five months and has settled in very well.

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Review from M B (Resident) published on 10 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

More than two years ago I was managing to look after my husband at home. Unfortunately, I fell and badly broke my left leg. Before long our two children arranged to secure places for us here in Annfield. We are very settled here and really grateful for all the kind attention.

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Review from Janet M (Daughter of Resident) published on 18 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum moved into Annfield House at the end of August after an extended stay in hospital/intermediate care. Initially, she was quite unsettled but staff worked hard to reassure her and introduce her to other residents. She moved to the ground floor a few weeks ago and since then she has been much more
relaxed, as she has made a few friends with whom she is able to spend time with and has easy access to the garden area in good weather. Staff (including the handyman/minibus driver) are all very supportive and approachable and the activities cater to different interests. For my mum, outings and singing are particular favourites. Thanks to all staff for looking after my mum and helping her to relax.

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Review from P M (Brother-in-law of Resident) published on 28 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff constantly display a warm and caring approach to managing our relative and other patients. There is a happy atmosphere which is very welcoming as soon as you walk through the door. Although Annfield House is an older building, the facilities are perfectly adequate. July has been a particularly
warm month and temperatures within the building have been very uncomfortable for all. If these temperatures persist in the future, air conditioning might need to be considered.

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Review from Shona F (Daughter of Resident) published on 1 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was fortunate to have three weeks care at Annfield House after a spell in hospital. He was very well cared for and all the staff were very caring towards him. The place was very clean and nothing was too much bother for the staff.
The communication with myself was also good and as I live 140
miles away gave me peace of mind. Very impressed.

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Review from Elizabeth O (Wife of Resident) published on 24 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been here for 6 months and I cannot see anything wrong with Annfield House. The staff are all very good and the home is very clean - everyone is very good with plenty of staff to help if you need them.

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Review from Frazer I (Son of Resident) published on 23 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff were absolutely amazing they organised a small afternoon tea for my mother for Mother's day just perfect.

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Review from R E (Daughter of Resident) published on 1 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care, support and treatment our mother receives. Food, entertainment and standards are very good. Thanks to everyone involved.


One very small criticism is that my mum has a very small room. We would like to be offered a move to a larger room on the ground floor when the

opportunity arises.

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Review from Lynne M (Daughter of Resident) published on 12 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We as a family are extremely happy with the level of care my mum receives. All the staff are very pleasant and friendly.
The decor is very bright and cheerful which makes for a happier existence.

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Review from Mary H (Wife of Resident) published on 10 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was in for respite care and the staff were excellent and looked after him very well.
His room was nice and bright and he was very comfortable in it.

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Review from Marlyn H (Daughter of Resident) published on 4 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent several months at Annfield House Care Home and was treated with outstanding care dignity and respect.
The staff and management here not only supported my mum but my family also.
Always there to update me on mum's health or concerns Mum loved the friendly atmosphere created here.
I realize it's a truly hard step to take but I can honestly say my mum was treated like their own sadly mum passed away 26th July.
I cannot praise the staff here enough.
Thank you Annfield from the bottom of my heart.

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Review from M M (Daughter of Resident) published on 29 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both management and staff are always professional, helpful, pleasant and welcoming. Staff know the residents well and are quick to pick up on any changes in the health and wellbeing of residents. Management and staff always make the time to discuss any concerns family members wish to raise.
The current
call system is quite outdated and would benefit from an upgraded system.

Reply from Clare Sheehan, Careline Advisor at Annfield House Care Home

Thank you so much for your lovely comments about Annfield House. HC-One continually strives to provide the highest standard of kind care to all our Residents and your positive feedback is a testament to this. Our call bell management system is a standard system which works well for our Residents within the care home, however, I am happy to discuss this in person to alleviate any concerns you may have.


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Review from Fiona Y (Daughter-in-law of Resident) published on 9 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with all care and support, being far away and only being able to come up monthly, it helps to know that she is very happy and settled. Thank you so much.

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Review from Varrie Y (Granddaughter of Resident) published on 14 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My gran loves living here. The staff are lovely and so is the housing. Initially, she didn't want to live in care but now she wishes she could have lived here years before.


This is the nicest care home I have ever seen and she is so comfortable here. Thank you Annfield House Care Home.


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Review from Margaret C (Resident) assisted by family/friend published on 12 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have absolutely no complaints. The staff are all very kind and polite. They care for all of my needs. I am very well fed with a choice of food. My clothes are washed and very well presented.

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Review from John M (Son of Resident) published on 6 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are very helpful and kind and the atmosphere is always happy.

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Current Review Score: 9.0 (9.031)

Overview of Review Score

The Review Score of 9.0 (9.031) out of 10 for Annfield House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.831 for Annfield House Care Home is calculated as follows: ( (61 Excellents x 5) + (8 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 71 Ratings = 4.831

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.2 Points relating to the number of positive Reviews for Annfield House Care Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10. 6 Positive Reviews ÷ 10 = 0.6

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 20 Sep 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Good

(4)
How good is our staff team? Very good

(5)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

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Meet the Team (1)

Denise

Denise Fowler

Job Title: Home Manager

Joined: 2018

What does ‘kindness’ mean to you?


As a Registered Nurse, Denise has over 20 years’ experience in providing care and support for older people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards in care and quality of life for Residents.


Having worked for HC-One for a number of years, Denise closely shares the company’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby organisations and is always quick to welcome the local community to Annfield House.


When asked what she enjoys most about her role, Denise remarked:


“I enjoy meeting and building relationships with our Residents and their families in order to make a difference to their lives.”


Outside of work, Denise enjoys spending quality time with her friends and family.


If you would like to find out more information about Annfield House, Denise has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.