Fairview Care Home

9 Cowie Road, Bannockburn, Stirling FK7 8JW
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9.1 93 Reviews
  • Fairview Care Home, Stirling
Fairview Care Home, located in the attractive residential area of Bannockburn, provides personalised nursing and nursing dementia care to older people.

The home offers many comfortable areas to relax and socialise, especially in the onsite café. The enhanced wellbeing programme allows residents to partake in hobbies and interests within the home. Fairview also boasts a selection of specially designed dining areas where the catering team offer a varied and nutritious menu for residents to enjoy.

The professional care team at Fairview takes the time to get to know residents, supporting them to live a happy and fulfilled life. In addition to the range of activities available, residents are also supported to engage with the Bannockburn community, whether it's building relationships with neighbours in local community groups and schools or taking trips out to visit local businesses and amenities.

The whole team at Fairview is on hand to offer residents the best experience of residential care. Led by a home manager with a wealth of experience, they pride themselves on kind and sensitive care.

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Care Provided by Fairview Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Hannah McMorrin (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Fairview Care Home Reviews (93)

Total of 93, showing 21-40
9.1

Fairview Care Home has a Review Score of 9.1 (9.054) out of 10, based on 7 reviews in the last 2 years. Over all time Fairview Care Home has 93 reviews.

Overall Experience

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Date Published

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7
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Review from Susan S (Daughter of Resident) published on 28 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It is difficult to give a very accurate review as we have had very few visits in the last year due to Covid. The staff are always friendly, helpful and are very good and patient with Dad. It has been a challenging year for everyone. The skype calls have been great for keeping in touch with Dad and we
are very thankful to the staff for that. I think we feel that perspex pods or the like could have been introduced to enable more visits.

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Review from Anne R (Daughter of Resident) published on 20 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Although my review may seem to be negative. I do understand how difficult it is to be a carer, a business and a resident. I have mainly given 'good' as a result but I would like to see some areas improved like the meals being more detailed to residents and staff (some) to improve their understanding
of the elderly. You have all done well this past year but some let it down.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Fairview Care Home

Thank you for taking the time to provide this review. We encourage resident and relative feedback on our meals and menus and your mum is very helpful with this, and is happy to suggest different options which we are grateful for. In addition, the catering staff are always happy to provide an alternative dish to what is on the menu in accordance with resident requests. All staff receive training which is updated annually regarding caring for elderly residents, however, if you think that there are any specific areas that should be included please let us know. I am pleased to see that you are likely to recommend Fairview to others and our thanks again for your comments.


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Review from C C (Daughter of Resident) published on 20 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have great respect for everyone in this home. Feel they do so much to look after my mother.

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Review from Hilary A (Wife of Resident) published on 14 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff have been friendly and welcoming and my husband is gradually settling in.

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Review from S S (Daughter of Resident) published on 14 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are always happy to speak to you on the phone and give updates.
My dad (when been able to see him) always looks well cared for - neat, clean, good personal care etc.

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Review from J M (Sister of Resident) published on 13 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister is really well looked after, all the staff continues to do a great job. I am always kept informed and my sister's well-being and get regular updates and phone calls. All staff does a great job. Activities are great with daily activities. My sister is very safe, secure at Fairview and she enjoys
staying there.

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Review from Trudi T (Daughter of Resident) published on 8 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great staff. Mum well looked after. Seems very happy here. Great communication.

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Review from Alison L (Daughter of Resident) published on 8 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I couldn't ask for better care for our dad. He seems really happy and we are so pleased. Every member of staff is so helpful and if we ever have any concerns it is always dealt with properly.

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Review from Linda E (Daughter of Resident) published on 7 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The testing has been very straightforward and the staff member explained everything fully. Throughout the pandemic, Fairview staff have been proactive in safeguarding residents and keeping close contact with family members.

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Review from James M (Niece of Resident) published on 7 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Quick, efficient and polite.

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Review from John F (Son of Resident) published on 7 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Found no fault with the attention and care given by staff towards caring for my mother.

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Review from Julie K (Daughter of Resident) published on 22 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It has been a difficult year for both staff and residents. Being unable to visit for long periods of time hasn't been easy, but I have been kept well informed of my dad's health and wellbeing, and I am very appreciative of everything Fairview do and the excellent care they provide.

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Review from Penny C (Sister of Resident) published on 22 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister received good care, and I have been impressed by the way in which the Coivd-19 pandemic has been handled by all the staff. In a very challenging year, we have received regular updates, and the staff seem very upbeat and willing to make the best of any opportunities.

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Review from J G (Respite Resident) published on 16 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother recently went into Fairview during very difficult times. Staff are nothing but professional, treating all residents with dignity. Unfortunately, ours was a sad end due to ill health. Thanks to all the staff at Fairview for being away from their families and doing a job that many couldn’t.

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Review from M T (Daughter of Resident) published on 1 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for the staff for keeping mum safe from the virus and other residents in the home. Brilliant in organising Skype and phone calls to communicate with my mum. Also, staff giving us updates on how she is. For the extra help in celebrating mums birthday which was during lockdown. Disappointed
that mums hearing aid is missing and find it difficult to communicate with her.

Reply from Diane Kerwin, Hospital Liaison Team Administrator at Fairview Care Home

Thank you for taking the time to submit such a positive review of Fairview. I am very sorry that your mum's hearing aid has gone missing but I am pleased to confirm that a replacement has been ordered.


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Review from Corrine C (Stepdaughter of Resident) published on 25 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very glad she is being so well looked after.

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Review from R W (Son of Resident) published on 25 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We're pleased with care during these difficult circumstances, ie before and since covid. Thank you.

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Review from M F (Wife of Resident) published on 25 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is very helpful and polite, ready to answer any queries I may have. My husband has a lovely room and seems very happy.

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Review from Norman M (Son of Resident) published on 15 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is a resident and I can't express how much gratitude I have for the staff in this trying time, their professionalism and of course their dedication to my mother. Thank you so much to each of you individually, thanks just doesn't seem to be enough.

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Review from Scott M (Son of Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident in this home for 18 mths. I visit almost every day so I am able to give a very good opinion. My mother is cared for to a very high standard, is always clean and hair is always done. My mother is in a happy caring environment.

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Current Review Score: 9.1 (9.054)

Overview of Review Score

The Review Score of 9.1 (9.054) out of 10 for Fairview Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.771 for Fairview Care Home is calculated as follows: ( (69 Excellents x 5) + (9 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 83 Ratings = 4.771

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.283 Points relating to the number of positive Reviews for Fairview Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 7 Positive Reviews ÷ 12 = 0.583

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 8 Aug 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Good

(4)
How good is our setting? Very good

(5)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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