Fairview Care Home

9 Cowie Road, Bannockburn, Stirling FK7 8JW
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9.1 93 Reviews
  • Fairview Care Home, Stirling
Fairview Care Home, located in the attractive residential area of Bannockburn, provides personalised nursing and nursing dementia care to older people.

The home offers many comfortable areas to relax and socialise, especially in the onsite café. The enhanced wellbeing programme allows residents to partake in hobbies and interests within the home. Fairview also boasts a selection of specially designed dining areas where the catering team offer a varied and nutritious menu for residents to enjoy.

The professional care team at Fairview takes the time to get to know residents, supporting them to live a happy and fulfilled life. In addition to the range of activities available, residents are also supported to engage with the Bannockburn community, whether it's building relationships with neighbours in local community groups and schools or taking trips out to visit local businesses and amenities.

The whole team at Fairview is on hand to offer residents the best experience of residential care. Led by a home manager with a wealth of experience, they pride themselves on kind and sensitive care.

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Care Provided by Fairview Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Hannah McMorrin (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Fairview Care Home Reviews (93)

Total of 93, showing 41-60
9.1

Fairview Care Home has a Review Score of 9.1 (9.054) out of 10, based on 7 reviews in the last 2 years. Over all time Fairview Care Home has 93 reviews.

Overall Experience

  • 52
  • 39
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Date Published

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7
86

Review from M S (Nephew of Resident) published on 6 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Over the past four months, positive improvements have taken place. Current staff and newer staff are evident in all area of home. They appear more settled and working more conclusively as a team. A much more positive attitude towards training. Residents individual needs and collective needs are being
met and the atmosphere is much calmer, happier and related in a positive way. Manager is attentive, well respected and shows a desire to offer best care, respect and dignity to all.

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Review from James M (Husband of Resident) published on 12 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife went into Fairview Care Home in July 2018. Since then she has been looked after extremely well, I cannot thank all the staff enough. There has been issues recently with managerial changes and ongoing changes (for the better), but I can honestly say these have not affected my wife. From the skills
of the nurses to the patience and understanding of the carers, to the intelligence of the domestic staff, to the excellent laundry and kitchen workers. I have no doubt in recommending Fairview. I have total faith in my wife's care and security.

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Review from Caroline H (Regular Volunteer) published on 22 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff at Fairview are very welcoming, hard working and always put the residents first. They also work well in a team together.

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Review from Ellen M (Resident) assisted by family/friend published on 31 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I like to live here. The home is clean and the staff are usually very friendly and polite.

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Review from Bridget M (Resident) published on 31 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Am very pleased with outings that happen here and the company too.

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Review from Margaret D (Resident) published on 31 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with everything done for me.

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Review from Yvonne M (Daughter of Resident) published on 1 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The accommodation is good. The meals are nutritious, a good variety. The management and some of the staff are excellent.

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Review from R Y (Niece of Resident) published on 6 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From day 1, I have found the staff helpful and interested in making sure my aunt is as happy and contented as she can be. The staff appear to interact well with both her and other residents and every attempt is made to provide stimulus in what are very difficult circumstances. My aunt often comments
that the meals are good and the staff are very nice. Staff keep me appraised of any issues that arise.

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Review from M M (Daughter of Resident) published on 28 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel that my mum is treated with respect and dignity. There are plenty of varied activities and she likes to participate in most of them. My mum is a lot more content within herself since settling into Fairview.

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Review from Margaret T (Wife of Resident) published on 18 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband passed away in August 2018 after spending 4 1/2 years living in Fairview Care Home where he was looked after extremely well. His end of life was very peaceful and dignified and because of the lovely staff a very moving experience. These guys work very very hard, yet still retain the human
touch, for which myself and my family will always be very grateful.

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Review from A L (Daughter of Resident) published on 15 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Despite a change of management, current staff have worked hard to maintain good standards of care and communication with residents and their families. I am happy to leave my mum knowing that the staff are caring and treat her with the dignity and respect she deserves.

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Review from Janet M (Niece of Resident) published on 7 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and attention my aunt received was great. She could be very awkward at times, but everyone looked after her with great patience, love and care.

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Review from J M (Son of Resident) published on 26 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum is very content in this care home. It is clean, well managed and she has a lovely room. The meals are excellent quality and the staff, from cleaners, carers to nursing staff are very friendly and helpful.

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Review from Eilidh F (Granddaughter of Resident) published on 12 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My grandmother was a resident in Fairview care home for 2 years and she fairly enjoyed her time there with friendly staff and loved her activities.


Whilst receiving end of life care she was treated with dignity and made very comfortable and pain-free, the staff took the time to explain the process

well to my family and we were made to feel at ease in the knowledge that my grandmother was not in pain or suffering.


Thanks again to all staff.


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Review from A B (Daughter of Resident) published on 30 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum's overall health improved substantially on entering the home. All staff constantly acknowledge her when they are passing and make sure that she has company. I feel confident in leaving her in their capable hands.

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Review from Ross T (Brother of Resident) published on 28 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was a resident at Fairview Care Home for 4 and a half years. Her room was well decorated with its own ensuite and we were able to add some items to help make her feel even more at home. She greatly enjoyed the view from the room onto the well-maintained garden area.


The home has a friendly

atmosphere. The communal facilities are excellent and there were always thing happening to entertain the residents and retain their interest. A high standard of cleanliness was maintained at all times. The quality and choice of food was excellent.


When my sister's health began to deteriorate everything possible was done to help her and the staff were so very kind and thoughtful towards all the family which was a great help. Fairview has very kind and caring staff who always treated my sister with dignity, respect and understanding.


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Review from Robert B (Nephew of Resident) published on 19 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are friendly and helpful - very patient with residents and always willing to take the time to inform you how the resident is doing - keen to learn personal details to interact with the resident.
The home is very clean and maintained.
There are always staff on hand looking after residents.
Management
are very approachable. I would recommend the home to family and friends who require respite or long-term care.

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Review from Sandy M (Son of Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my mum moved into Fairview Care Home I have found everyone to be more than helpful. Anytime she requires assistance there is always someone there to help.
Any questions I have asked have been answered there and then.
Many thanks.

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Review from Henri H (Daughter of Resident) published on 12 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident at Fairview for 4 1/2 years, she considered it her home and enjoyed many activities and outings.
Over this period, the home has continuously strived to improve the environment and facilities.
She had a number of illnesses over this period and the staff worked tirelessly to help
her through these.
During my mother's last few weeks, mum and I received great care and support from the staff, they kept her comfortable and happy resulting in us still being able to make good memories.
I cannot praise the home and it's staff enough for their care, professionalism and devotion to their work.

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Review from I C (Son-in-law of Resident) published on 28 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the initial process of researching the home, to my mother-in-law moving in, the management and care staff have been more than helpful. The room and communal facilities are good and the interest/entertainment etc have been well appreciated by my relative.


First class!!


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Current Review Score: 9.1 (9.054)

Overview of Review Score

The Review Score of 9.1 (9.054) out of 10 for Fairview Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.771 for Fairview Care Home is calculated as follows: ( (69 Excellents x 5) + (9 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 83 Ratings = 4.771

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.283 Points relating to the number of positive Reviews for Fairview Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 7 Positive Reviews ÷ 12 = 0.583

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 8 Aug 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Good

(4)
How good is our setting? Very good

(5)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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