Fairview Care Home

9 Cowie Road, Bannockburn, Stirling FK7 8JW
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9.1 93 Reviews
  • Fairview Care Home, Stirling
Fairview Care Home, located in the attractive residential area of Bannockburn, provides personalised nursing and nursing dementia care to older people.

The home offers many comfortable areas to relax and socialise, especially in the onsite café. The enhanced wellbeing programme allows residents to partake in hobbies and interests within the home. Fairview also boasts a selection of specially designed dining areas where the catering team offer a varied and nutritious menu for residents to enjoy.

The professional care team at Fairview takes the time to get to know residents, supporting them to live a happy and fulfilled life. In addition to the range of activities available, residents are also supported to engage with the Bannockburn community, whether it's building relationships with neighbours in local community groups and schools or taking trips out to visit local businesses and amenities.

The whole team at Fairview is on hand to offer residents the best experience of residential care. Led by a home manager with a wealth of experience, they pride themselves on kind and sensitive care.

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Care Provided by Fairview Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Hannah McMorrin (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Fairview Care Home Reviews (93)

Total of 93, showing 61-80
9.1

Fairview Care Home has a Review Score of 9.1 (9.054) out of 10, based on 7 reviews in the last 2 years. Over all time Fairview Care Home has 93 reviews.

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Date Published

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Review from H H (Daughter of Resident) published on 14 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has been in Fairview Care Home for ten weeks and I have nothing but praise for the wonderful staff.
He is treated with dignity, respect and understanding at all times.
I have also been very impressed with the management.
There is certainly an open door policy and the management is very approachable
and reassuring.
My Dad seems to enjoy many of the activities on offer.
Although both he and I would obviously prefer if he was at home, I am very happy that my Dad is being well looked after and his needs attended to.

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Review from Alan S (Son of Resident) published on 10 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good service. Staff and organisation excellent.

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Review from Elizabeth G (Sister of Resident) published on 20 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My personal opinion is this home is everything you could wish for in the care they give each one. Staff are so friendly and caring.

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Review from M M (Husband of Resident) published on 25 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is very well looked after at Fairview Care Home. The home is clean and tidy and the food looks very good. My wife and I enjoy walking around the gardens. The staff and manager are very nice and helpful, very friendly to me and my family. I would definitely recommend Fairview Care Home to other
people.

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Review from Brian Q (Son of Resident) published on 17 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the care home to be very good at looking after my father, also the staff and cleanliness is of a very high standard. The management can be approached at short notice with no problems getting things sorted if need be.

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Review from Stephen M (Son of Resident) published on 17 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management were great when my father was here. I would recommend Fairview Care Home to others.

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Review from John O (Son of Resident) published on 10 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a purpose built care home, Fairview is structured into small subunits (with around 15 residents) that we think create a more pleasant environment.
Mum quickly struck up a relationship with 2 of the resident and she thinks the staff are wonderful.
Her own room is very well decorated with its own
ensuite and we have been able to add some familiar items from home.
Nursing cover is excellent and very accessible.
There is a good variety of food and this can be adapted (e.g when mum has difficulty with swallowing) a wide range of activities are available.
Overall, we are very happy with the level of care.

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Review from Alan M (Nephew of Resident) published on 3 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We found Fairview to be an ideal home for my aunt. She settled in very well indeed and is happy and content with her care.
The care that she receives is first class.
It can be very difficult and upsetting for relatives to leave a loved one in a home, but as my aunt us very content there, we can leave
her after our visit without feeling any concern.

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Review from Kevin C (Son of Resident) published on 28 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has strengthened since moving to Fairview Care Home. The staff are considerate and very helpful. Mum has settled very well.

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Review from Jane F (Daughter of Resident) published on 6 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really great care home. Staff very helpful so kind to my mums family coming to visit. Attend to my mum very well, very clean. All staff great. Cannot fault anything about the care home, 5 star. Nothing is a problem.

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Review from Alice L (Daughter of Resident) published on 6 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum had a bad stroke (she is very independent and now in a wheelchair). It took her several months to accept that she had to accept the support of staff to help her. Some days -not through any fault of her own- she was rude and out of control. I kept on apologising to the staff. They are so kind
and helpful and explained to me that this is the stroke, not your Mum. Mum now loves the home they have matched her up with a friend and the staff are all excellent. My Mum is always clean, well fed and very happy and now I can go in every second day as I know she is in very good hands.

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Review from M S (Daughter of Resident) published on 1 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Am grateful for the very good care my mother received here in her final years. Excellent staff and have noticed many small improvements since HC One took over.

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Review from M S (Wife of Resident) published on 26 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

1) When visiting my husband at 11 am he was sat in the dining room alone at the table. Neither washed or shaved and wearing his pyjama jacket over his trousers and flicking away at his hard-boiled egg.
2) When collecting him after a fortnightly stay, he was neither washed or shaved and wearing two
pairs of dress trousers - obviously, he was left to his own devices - trying to pack his case.
3) Clothing missing - green shirt and two pairs of pyjama trousers.

Reply from HC-One, Careline Team at Fairview Care Home

We are sorry that your Husband’s stay with us was not up to the standard expected. At Fairview, we strive to deliver not only the kindest care but also to provide a high standard of care and support. We value feedback, both positive and negative in order to improve the service which we provide to our Residents. The Manager has an open door policy to enable both Residents and relatives to voice any concerns they may have, so they may be dealt with swiftly. We were pleased to hear that you are considering a further period of respite at Fairview and look forward to welcoming you back in the future.


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Review from E M (Daughter of Resident) published on 10 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care mum receives. Staff are always cheery and helpful, despite mum being difficult at times.

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Review from L B (Daughter of Resident) published on 5 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family have been well supported through Mum's transition into Fairview and have found the staff very helpful, friendly and professional in their duties. Fairview is modern, bright and well maintained and we feel very fortunate that Mum was accepted to live here. There is a lovely atmosphere and
from our limited experience, residents are looked after well. Mum is happy to live here, this is a good facility, the food is good and cups of tea and home bakes available regularly. Excellent overall.

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Review from Lorraine A (Daughter of Resident) published on 11 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been made to feel very welcome. My father thinks it is really well organised with nourishing meals. The staff are very attentive to my father's aches and pains and welfare needs. In the short time my father has been a resident he has used the services provided including the chiropodist
and the hairdressers. He is really enjoying himself and looks forward to further opportunities to use other services available, for example, the gardens and future outings.

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Review from Ann H (Daughter of Resident) published on 30 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad is in for respite and has had other stays. We have always found him very settled, staff are caring and nothing is too much trouble. They take the time to speak and always know what is going on - keep you up to date.

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Review from TH (Granddaughter of Resident) published on 17 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Gran seems to be settling in well into the care home environment. She enjoys the daily activities that are on offer. I went with her on the barge trip a few weeks ago which was a great day out with other residents and their family members. Also, staff made her feel at ease as sometimes she finds
it hard to relax in new surroundings.

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Review from Joyce B (Friend of Resident) published on 20 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the day when my friend came to Fairview I know she is safe and I don't need to worry about her. I am happy she is in the place like Fairview. Each member of staff is very nice and approachable. Fairview is a very clean place and I really like the rooms, they are so homely. I am very happy that
I can visit my friend with her dog. I am delighted she is in a place like Fairview. I like the entertainment, especially music.

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Review from Irene B (Daughter of Resident) published on 1 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were concerned initially about our mum going into residential care and so was she. However we were all surprised and delighted to find Fairview is comfortable, secure and very welcoming. Mum has settled in very happily and we have nothing but praise and grateful thanks for the staff who look after
her so well. Being able to take some of her personal things was a big help too, her room is now very much like home to mum and we are made to feel very welcome when we visit.

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Current Review Score: 9.1 (9.054)

Overview of Review Score

The Review Score of 9.1 (9.054) out of 10 for Fairview Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.771 for Fairview Care Home is calculated as follows: ( (69 Excellents x 5) + (9 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 83 Ratings = 4.771

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.283 Points relating to the number of positive Reviews for Fairview Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 7 Positive Reviews ÷ 12 = 0.583

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 8 Aug 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Good

(4)
How good is our setting? Very good

(5)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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