Forthbank Care Home

Drip Road, Kildean, Stirling FK8 1RR
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9.8 89 Reviews
  • Forthbank Care Home, Stirling
At Forthbank Care Home, located in peaceful residential area of Kildean, Stirling, the team provides personalised nursing and nursing dementia care to older people.

The welcoming home offers a choice of sitting and dining areas, for maximum comfort and areas for residents to partake in hobbies and interests. The lovely landscaped garden, which is looked after by some Residents, is a favourite location in which to relax or socialise with friends and family.

Forthbank also boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents, or family and friends. The catering team prides itself on ensuring that each meal is an enjoyable and heart-warming experience for every resident and visitor to the home.

The professional care team at Forthbank takes the time to learn about each resident’s individual hobbies and interests, supporting them to lead an active and fulfilling life. In addition to the range of activities available, residents are also encouraged to take an active role in the Kildean community.

With a wealth of knowledge and experience in the care sector, the friendly home manager leads the team at Forthbank to deliver the kindest possible care to residents, supporting them to lead their best possible life.

Care Provided by Forthbank Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 68 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Head/Brain Injury
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Yvonne Graham (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (68)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2008

Funding & Fees Guide for Forthbank Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,300
    • Self-Funded Nursing Dementia Care from £1,350
    • RESPITE Self-Funded Nursing Care from £1,430
    • RESPITE Self-Funded Nursing Dementia Care from £1,485
  • (these prices are only a guideline, please contact Forthbank Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
Total of 89, showing 1-20
9.8

Forthbank Care Home has a Review Score of 9.8 (9.841) out of 10, based on 19 reviews in the last 2 years. Over all time Forthbank Care Home has 89 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

My aunt was put on end of life care, and I would like to thank all the staff at Forthbank Care Home for the care throughout my aunts time in the home, which was around 6 years. They really stepped up during her final days, and there care to her and my family was outstanding. Every member of staff couldn't
have done anymore. Even after she passed they gave her a Guard of Honour which was really thoughtful. So thank you for the care and dignity.

Reply from HC-One Limited, Administrator at Forthbank Care Home

We'd like to take a moment to thank you for leaving such a wonderful review of our home. We are pleased to hear you were very happy with the quality of care your Aunt received at Forthbank care home and we will ensure your kind words are shared with the team. Thank you again for taking the time to leave such a positive review of our home at this difficult time, please accept our sincere condolences to you and your family.


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Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident for nearly 6 years, she was welcomed and treated amazingly from the day she entered until she passed away. Every single staff member in the home should be applauded for their dedication and hard work. Before my mum passed, she received end of life care. The staff were kind and
caring and considerate not only to my mum but to our family as well. We will always be grateful to them for the care, support, dignity and respect they gave to us and my mum.

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Overall Experience  Overall Experience 5.0 out of 5

The staff in the care home do an amazing job relevant to their job title, care staff. They cared and looked after my mother in law with dignity, respect, care and often a great deal of patience. They also cared for my sister at one point and I could not have asked for better people to look after my
loved ones. The staff should be rewarded, acknowledging their dedication to their job and their residents. We will be forever thankful.

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Overall Experience  Overall Experience 5.0 out of 5

If you talk to hte manager you get an instant response to any worries. Staff efficient in very way, polite and helpful. The home is spotless. Looking forward to ending my time there as my wife says I may be there sooner than later.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has fairly recently moved to Forthbank and has settled in very well. She is treated with the utmost respect by the staff and management alike.The activities are amazing, the food is excellent. She is very happy here. This care home is run extremely well, where the wellbeing of residents is considered
a priority. We were as a family very lucky to have found this place for my mother.

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Overall Experience  Overall Experience 4.0 out of 5

Forthbank in Stirling has been a life line for our uncle who is living his best life, sales, warm, well fed and loved by all involved in his care. It has given the family a change to continue with their work and family life knowing he is happy. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

My experience with the care home has been excellent. My husband settled quickly thanks to all the staff who made it possible. His care is superb and his health is well looked after something I couldn't do for him. I congratulate Forthbank Care Home for their ongoing care and attention. Many thanks on
behalf of all the family.

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Overall Experience  Overall Experience 5.0 out of 5

An issue with a loose upper denture is not always addressed with a fixative - despite this being reported. This minor matter has been referred for dental advice and is pending. Speech is naturally badly affected and although I'm not present at mealtimes, I'm sure eating is also. Staff notice the above
when my wife is asked to open her mouth for medication - loose denture drops and affecting closing and opening.

Reply from Clare Sheehan, Careline Advisor at Forthbank Care Home

Thank you for your review, we value all feedback as this helps us to make improvements where required. We appreciate the 5-star rating given in relation to the care and support your loved one received at Forthbank Care Home. We are aware the home manager has investigated your concerns, relating to your wife's ill-fitting dentures and can confirm she will be in touch shortly to discuss this further.


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Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident since January 2024, and in that time I have been very pleased with the care she has received. The staff have been exceptional and have also shown a lot of affection for my wife. The staff have been very supportive of both my son and I during a difficult time. I have found
the facilities and events at Forthbank top class. I would also praise the manager and the admin staff for all they do for the residents.

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Overall Experience  Overall Experience 5.0 out of 5

Mum is being well looked after which gives the family peace of mind. The staff are wonderful with mum. The overall service is excellent. Her room is a bit tired but we appreciate funds are limited so we hope to remedy this ourselves. Mum has dementia and is deteriorating rapidly, but she appears settled
and content. We have our 6 monthly review coming up which is great to get feedback from the staff on her care, but we know we can speak to someone at any time should we have any concerns.

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Overall Experience  Overall Experience 5.0 out of 5

I was very impressed by the care of the staff - well trained all of them. The food was impressive. The heat in the home was rather high for my liking. I think all mature people should have a visit of 2 days in a home to see how they are run. The fear of ending our days there would not be so extreme
if one could really experience the care when we cannot do it ourselves.

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Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident of Forthbank Care Home for over a year. As a family, we are delighted with his care and treatment. We feel he is well cared for and looked after. Staff treat him with respect and dignity and kindness. Staff are always welcoming, friendly and understanding with all of the family.
We love the way there are various events for the residents and how the home communicates by newsletter, telephone and face-to-face. We feel nothing is too much for them and they are kind and patient with both my father and the wider family.

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Overall Experience  Overall Experience 5.0 out of 5

My father-in-law went to Forthbank in June 23. He had spent five months in a rehabilitation centre, during which time she deteriorated a great deal. After moving to Forthbank, he really improved quite dramatically. He was well looked after in Forthbank. The staff were fabulous and really looked after
my father-in-law.

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Overall Experience  Overall Experience 5.0 out of 5

My father was in Forthbank for two weeks respite, and from the minute we walked through the door, you could feel the lovely atmosphere. The staff were all so friendly and couldn’t do enough for you. My father thoroughly enjoyed being spoilt.
Although the rooms are spotless, the place needs to be refurbished.
Would
definitely recommend Forthbank.

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Overall Experience  Overall Experience 5.0 out of 5

I have always found my mother-in-law very well cared for.
The staff are always around to ask any questions about anything at any time. I am very happy with the care my mother-in-law is receiving.

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Overall Experience  Overall Experience 5.0 out of 5

My gran spent her last year in Forthbank Care Home. She was in the later stages of dementia.
Throughout her time there the staff were lovely, she had a room that was suitable for her generation, (not modern) but very clean, bedding was immaculate! And looked like it was cleaned daily, carpets were
shampooed regularly. Food was amazing from what I saw and was great they encouraged all residents to sit at the dining tables together which is great for inclusion.
once my gran reached End of life the care she outstanding, so dignified! They went above and beyond!
We stayed there over her last 2/3 days/nights and they could not have looked after us any better, tea, coffee, biscuits and trays of sandwiches,
The nurse is an Angel! I cannot thank her enough for the love and care she gave to myself and my daughters and niece the night my gran passed, Brenda and Gail were so amazing that evening and myself and girls will never forget their kindness.

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Overall Experience  Overall Experience 5.0 out of 5

The staff at Forthbank Care Home are very caring and very approachable. Our mother passed away here on the 5th of July and we cannot thank them enough for the care and compassion shown to her and the family in her final days. It is at difficult times like this that you realise how caring the staff are.
They are over worked and underpaid but still treat their residents with care, compassion and dignity. Thank you all!

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Overall Experience  Overall Experience 5.0 out of 5

Many thanks to all the team at Forthbank!
They made my mum's stay so comforting and secure. Also, making all her family feel happy knowing she was being so well cared for! A huge relief for us all!
A huge thank you to all the team at Forthbank Care Home!

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Overall Experience  Overall Experience 5.0 out of 5

My Father went into the Care Home at the beginning of February 2023. Staff very good at welcoming us as a family, and Dad settled in very well. I would say in short the Strength of the Care Home is Staff, approachable, friendly and looking after Dad very well. Only weakness is Care Home looks a bit
tired, needing a refurbishment.

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Overall Experience  Overall Experience 3.0 out of 5

The facilities are okay but I would like to see more action for the residents, I know this is hard as some of the residents move more than others. Also, it would be helpful if there was a leaflet to say and show what colour uniform stands for e.g. nurse or carer as when I ask a member of staff a question
about some things I get a wrong answer or it does not matter. I get a feeling of being very confused as to who does what.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Forthbank Care Home

Thank you for taking the time to send in a review for Forthbank. I am sorry that you were not always fully satisfied with the service. HC-one has reviewed the service and a refurbishment programme has been agreed upon. A picture of the current uniforms will be made available in order that relatives to know what position staff are in the home. I would like to invite you to meet with me to discuss any other comments or suggestions you may have.


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Current Review Score: 9.8 (9.841)

Overview of Review Score

The Review Score of 9.8 (9.841) out of 10 for Forthbank Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.841 for Forthbank Care Home is calculated as follows: ( (192 Excellents x 5) + (21 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 220 Ratings = 4.841

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Forthbank Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 29 Aug 2024

How well do we support people's wellbeing? Very good

(5)

How good is our leadership? Good

(4)

How good is our staff team? Very good

(5)

How good is our setting? Good

(4)

How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (1)

Yvonne

Yvonne Graham

Job Title: Home Manager

Joined: 2016

“I believe that kind care involves working in the best interests of the Residents in everything we do and in treating Residents and their families with the utmost dignity and respect.”


As a Registered Nurse and formerly a Care Assistant, Yvonne has gained many years’ experience in providing care and support for older people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards in care and quality of life for Residents.


Yvonne joined Forth Bank as Home Manager because she closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She uses her experience to motivate her team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby organisations and is always quick to welcome the local community to Forth Bank.


When asked what she enjoys most about her role, Yvonne remarked: “I enjoy
knowing that I am giving 100% to the Residents of Forth Bank as it enables me to take pride in what I do.”

Outside of work, Yvonne enjoys the thrill of the racetrack, whether its horse racing or watching her own greyhound compete.


If you would like to find out more information about Forth Bank, Yvonne has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.


Frequently Asked Questions about Forthbank Care Home

What types of Care is Forthbank Care Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Forthbank Care Home provide?

Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Forthbank Care Home have?

There are 68 Single Rooms.

What are the Facilities & Services at Forthbank Care Home?

Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Forthbank Care Home to the centre of Stirling?

1.4 mile(s) as the crow flies, distance by road may be significantly further.