Forthbank Care Home

Drip Road, Kildean, Stirling FK8 1RR
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9.8 89 Reviews
  • Forthbank Care Home, Stirling
At Forthbank Care Home, located in peaceful residential area of Kildean, Stirling, the team provides personalised nursing and nursing dementia care to older people.

The welcoming home offers a choice of sitting and dining areas, for maximum comfort and areas for residents to partake in hobbies and interests. The lovely landscaped garden, which is looked after by some Residents, is a favourite location in which to relax or socialise with friends and family.

Forthbank also boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents, or family and friends. The catering team prides itself on ensuring that each meal is an enjoyable and heart-warming experience for every resident and visitor to the home.

The professional care team at Forthbank takes the time to learn about each resident’s individual hobbies and interests, supporting them to lead an active and fulfilling life. In addition to the range of activities available, residents are also encouraged to take an active role in the Kildean community.

With a wealth of knowledge and experience in the care sector, the friendly home manager leads the team at Forthbank to deliver the kindest possible care to residents, supporting them to lead their best possible life.

Care Provided by Forthbank Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 68 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Head/Brain Injury
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Yvonne Graham (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (68)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2008

Funding & Fees Guide for Forthbank Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,300
    • Self-Funded Nursing Dementia Care from £1,350
    • RESPITE Self-Funded Nursing Care from £1,430
    • RESPITE Self-Funded Nursing Dementia Care from £1,485
  • (these prices are only a guideline, please contact Forthbank Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
Total of 89, showing 21-40
9.8

Forthbank Care Home has a Review Score of 9.8 (9.841) out of 10, based on 19 reviews in the last 2 years. Over all time Forthbank Care Home has 89 reviews.

Overall Experience

  • 73
  • 15
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

This review relates to my father's 100th Birthday which he celebrated at Forthbank on 15th February 2023.
The team arranged for the family to have a quiet celebration in a small visiting room in the morning. We were supplied with tea and coffee. In the afternoon the team arranged a large tea party
and invited 4 officers from the RAF, 2 representatives from the Royal British Legion and the Lord Lieutenant to come and present my father with various gifts and awards. Both rooms were fully decorated and the team had mad a tremendous effort to make this a very special day for my father and the family. It was a wonderful day made memorable by the fantastic and hard work of the team. The family is extremely grateful.

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Overall Experience  Overall Experience 5.0 out of 5

My father has been cared for in Forthbank for over two years. The home is very well run by an efficient and caring manager. She is held in high esteem by her staff and this outstanding leadership is the backbone of the home. The staff are polite, kind and very hardworking. They support the relatives
as well as the residents. The food provided is well prepared and the home baking is excellent. The cleaning staff do a wonderful job with the tired, shabby run-down building. The activities are varied and thoughtful.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Forthbank Care Home

Thank you very much for the lovely comments about the care, staff and management at Forthbank; we will ensure this is passed on. I would like to confirm that we do have the plan to carry out a refresh of the environment this year.


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Overall Experience  Overall Experience 4.0 out of 5

Satisfied with the care my mum receives at Forhtbank but think they could do with more carers.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Forthbank Care Home

Thank you for providing feedback, and we are sorry that you do not feel there are enough carers. Dependency levels and staffing is regularly reviewed so that we are confident that we have enough on each shift, but we will further review this.


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Overall Experience  Overall Experience 5.0 out of 5

I'm very happy with the care my mum and dad get from the home.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Forthbank for a number of years now, and our family have always been happy with the levels of care provided. Management, nursing and care staff are always helpful, considerate and available when we have queries or requests regarding our mother's health and well-being.

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Overall Experience  Overall Experience 5.0 out of 5

Both my father and mother have stayed and died at Forthbank Care Home. The care that they received whilst there was wonderful. Both were residents for more than five years. The love that they were shown by the staff showed us how much they were loved and treated as part of the Forthbank family.

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Overall Experience  Overall Experience 5.0 out of 5

Forthbank Care Home looked after dad for over three years. During this time the staff treated him with dignity and care and supported all his needs. We knew he was content and happy here, which was a great comfort to us.

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Overall Experience  Overall Experience 5.0 out of 5

We were delighted with the standard of care my mum received while she was a resident at Forthbank. The staff treated her with exemplary care and compassion at all times and we are especially grateful for the love and kindness showed to both my mum and ourselves while she was slipping away. I can't speak
highly enough of the wonderful manager and her team.

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Overall Experience  Overall Experience 5.0 out of 5

We as a family can't thank the staff in Forthbank enough for the care of our dad. They treated him like family and he loved staying there till he sadly passed away. Their thoughts were only for us and making sure mum and us were ok on this sad day. We really couldn't have asked for better care for dad.
Thank you doesn't seem enough.

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Overall Experience  Overall Experience 5.0 out of 5

I would certainly recommend Forthbank Care Home. My husband says he is happy there and the staff are so friendly. I am always made to feel welcome when I visit.

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Overall Experience  Overall Experience 5.0 out of 5

Can't thank all of the staff enough for looking after my mum during her time in Forthbank. They were always considerate and caring about her needs and treated her with great dignity.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been here for 2 years and I am very happy with the care provided. The staff are friendly, treat residents with respect and are always smiling. They have all been through a lot over the last year and it's good to get back in again. I have no issues at all with the home and they do keep me
up to date on my Mum and hold regular reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Dad has been in the home for over a year... initially, it was difficult for him to adjust but the staff were patient with him, now he sees it as his home. I'm happy with his care and with the staff, nothing is too much.
Dad can be a handful but they just take this in their stride. The staff are approachable
and also understand the difficulties that family can have with their family member in a home. Whenever visiting was allowed during covid I visited every week outside, now I visit inside and feel safe, it's also lovely to hug my dad again after such a hard year. I would recommend Forthbank Care Home.

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Overall Experience  Overall Experience 5.0 out of 5

Staff are very pleasant and welcoming and are always busy. They show kindness and are willing to listen to any concerns.

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Overall Experience  Overall Experience 5.0 out of 5

This last year in lockdown has been very difficult with restrictions on visiting in care homes. My mum is a resident in Forthbank Care Home, however, the staff have worked so hard in caring for my mum who has dementia. This has given me peace of mind that she has been supported and cared for when my
family have been unable to visit.

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Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the care my mum receives, however it has been very difficult to assess this during covid as we have been unable to visit. The care home have been under immense pressure and I think they have done their best under very difficult circumstances.

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Overall Experience  Overall Experience 5.0 out of 5

Since my husband arrived at Forthbank Care Home he has been well looked after - giving me peace of mind when I see him contented and happy.

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Overall Experience  Overall Experience 5.0 out of 5

Really happy that my Granddad is safe and well looked after here. The staff regularly update us on how he's doing and do a wonderful job of looking after him - which I know can often be a thankless effort from him if he's crabbit! Visiting has felt safe and well organised and someone always answers
the phone which is a huge improvement from the last place!

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Overall Experience  Overall Experience 4.0 out of 5

Due to Coronavirus, I hadn't been able to visit Forthbank except for half visits once weekly, however, the staff are always very attentive, pleasant and helpful. My wife no longer communicates well but still is always smiling and content, I say content but not as happy as being back together would make
us. Forthbank gives me great assurance that my wife is safe and well cared for, should anything happen to me.

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Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with how my husband is looked after by the wonderful staff here and grateful for that. He always seems to be happy and the staff makes me so welcome. I would recommend this care home.

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Current Review Score: 9.8 (9.841)

Overview of Review Score

The Review Score of 9.8 (9.841) out of 10 for Forthbank Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.841 for Forthbank Care Home is calculated as follows: ( (192 Excellents x 5) + (21 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 220 Ratings = 4.841

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Forthbank Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 29 Aug 2024

How well do we support people's wellbeing? Very good

(5)

How good is our leadership? Good

(4)

How good is our staff team? Very good

(5)

How good is our setting? Good

(4)

How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (1)

Yvonne

Yvonne Graham

Job Title: Home Manager

Joined: 2016

“I believe that kind care involves working in the best interests of the Residents in everything we do and in treating Residents and their families with the utmost dignity and respect.”


As a Registered Nurse and formerly a Care Assistant, Yvonne has gained many years’ experience in providing care and support for older people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards in care and quality of life for Residents.


Yvonne joined Forth Bank as Home Manager because she closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She uses her experience to motivate her team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby organisations and is always quick to welcome the local community to Forth Bank.


When asked what she enjoys most about her role, Yvonne remarked: “I enjoy
knowing that I am giving 100% to the Residents of Forth Bank as it enables me to take pride in what I do.”

Outside of work, Yvonne enjoys the thrill of the racetrack, whether its horse racing or watching her own greyhound compete.


If you would like to find out more information about Forth Bank, Yvonne has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.