Respite Offer - 14 days for the price of 10
Annan Court Care Home has a Review Score of 9.3 (9.293) out of 10, based on 8 reviews in the last 2 years. Over all time Annan Court Care Home has 41 reviews.
Review from Nancie L (Niece of Resident) published on 19 January 2016
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.3 (9.293) out of 10 for Annan Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.593 for Annan Court Care Home is calculated as follows: ( (67 Excellents x 5) + (15 Goods x 4) + (6 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 91 Ratings = 4.593
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.7 Points relating to the number of positive Reviews for Annan Court Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 7 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 11 Dec 2024
| How well do we support people's wellbeing? |
Adequate
(3) |
| How good is our leadership? |
Adequate
(3) |
| How good is our staff team? |
Adequate
(3) |
| How good is our setting? |
Good
(4) |
| How well is care and support planned? |
Adequate
(3) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: Home Manager
I am lucky to be the home manager at Annan Court, situated in a beautiful location, with amazing views all the way round, and a stunning country home feeling.
We pride ourselves on providing a home away from home environment for our residents and have a dedicated team that is 100% committed to delivering high quality, person centered care.
I look forward to seeing Annan Court grow and I am here to support the residents and staffing team as this happens.
