Bandrum Nursing Home

Saline, Dunfermline KY12 9HR
Submit a Review
9.7 48 Reviews
  • Bandrum Nursing Home, Dunfermline
Bandrum Nursing Home is a family-run, independent care home. It is situated just outside Dunfermline in the beautiful countryside of Saline. The home benefits from a sensory garden, outdoor patios, grow your own areas and there are lots of walks to enjoy.

Bandrum provides care to both younger adults and elderly people over five units: elderly frail unit; special dementia unit; two young physically disabled units; young independent unit.

Highly trained and dedicated staff provide residents with maximum support ensuring people make their own choices and person-centred care is paramount for all residents.

There is a community café on site providing a café service for the residents, their relatives and the wider community and hosting a whole range of events.

Show Bandrum Nursing Home on the Map

Care Provided by Bandrum Nursing Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 88 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Bandrum Nursing Home Ltd
  • Person in charge
  • Simon Glen (Manager)
  • Admission Criteria
    • Private, SW and NHS referrals
    • Ages from 21 to 120
  • Room Information
    • Single Rooms (88)
    • Single Rooms with ensuite Wet Room (56)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022
    • Number of floors: 3

Funding & Fees Guide for Bandrum Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care £1,480 – £1,587
    • Self-Funded Nursing Care £1,480 – £1,587
    • Self-Funded Nursing Dementia Care £1,480 – £1,587
    • RESPITE Self-Funded Residential Care from £1,480
    • RESPITE Self-Funded Residential Dementia Care from £1,479
    • RESPITE Self-Funded Nursing Care from £1,480
    • RESPITE Self-Funded Nursing Dementia Care from £1,479

  • Rates are calculated depending on individuals care needs. Please contact us for more information
  • (these prices are only a guideline, please contact Bandrum Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home operate an open-door policy and also run a free daily visiting bus with collects and drops off in Dunfermline at the Bus station. Please call at reception to book a seat.


  • Parking

  • Ample parking outside each unit and the cafe


Bandrum Nursing Home Reviews (48)

Total of 48, showing 21-40
9.7

Bandrum Nursing Home has a Review Score of 9.7 (9.676) out of 10, based on 14 reviews in the last 2 years. Over all time Bandrum Nursing Home has 48 reviews.

Overall Experience

  • 43
  • 4
  • 1
  • 0
  • 0

Date Published

48
1
5
14
34

Review from Ashley C (Daughter of Resident) published on 16 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Bandrum for around 15 years now and I honestly couldn’t recommend a care home enough. There are so many examples I could give around the outstanding care provided to my mum, especially during the pandemic where my mum's safety along with the other residents was always paramount. The
carers and nurses always put residents before their own needs and are there for families to reassure them at all times. I rest easy knowing my mum is well taken care of and all her needs are met.
I was allowed to decorate my mum's room to her tastes, allowing her to feel secure and relaxed in her own space.
I have taken my mum on 2 holidays in the last couple of years accompanied by a carer and a nurse, who ensured that we both had everything we needed to make sure our stay was as special as possible.
The staff at Bandrum are my family, and if you choose this home this will extend to you too.
Words aren’t enough to express the gratitude I have for these beautiful people!

Reply from Rachel Payne, Managing Director at Bandrum Nursing Home

Thank you so much for sending in this lovely review. As always it's wonderful to hear how pleased our relatives and residents are with our care, especially during these trying times. Looking forward to sharing your lovely words with the team. Thank you once again. Rachel x


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Agnes B (Daughter of Resident) published on 28 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum made the difficult decision to move into nursing home care in January 2019 and we found Bandrum. From our initial visit, through admission and deciding to stay long term, the staff could not have been more helpful, compassionate or caring. They took time to get to know her likes and dislikes and
her mischievous sense of humour. The support to myself at that time, clearing and selling her house, dealing with her affairs, was kind, thoughtful and caring. As well as the staff in the unit, the office staff helped me navigate the financial and administrative side of things and were always on the end of a phone or email to help - a source of great reassurance when I lived so far away. Unfortunately, Mum’s health declined and she passed away in October, the care and compassion shown during her last weeks and days and to me in dealing with things both then and afterwards was something I will not forget.

Reply from Rachel Payne, Managing Director at Bandrum Nursing Home

Thank you so much for sending your thoughtful review. I am delighted to hear your positive review about the care team and the wider office support and so glad we managed to help you throughout the journey. It was an honour to look after your Mum. Stay safe.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mark C (Son of Resident) published on 28 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to commend the staff and management for the excellent way they have and are dealing with the current situation. I have total belief in the way they are looking after and caring for my mother. We are kept up to date with the changing rules to do with visiting. The staff are always polite
and as helpful as they can be within the rules when we talk to them.

Reply from Rachel Payne, Managing Director at Bandrum Nursing Home

Thank you very much for sharing your lovely review. Delighted to get your positive feedback about our care and how we have looked after you and your Mum during these new complicated times. Thank you again. Stay safe.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stephen H (Son of Resident) published on 29 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Father came to Bandrum Nursing Home last year he was 89 with Dementia this was after looking at 13 other Care homes. When I called and asked if they could take my dad it was like a breath of fresh air they simply said yes, confirming they were more than experienced to give dad the right care. We
knew this was the right place for dad, lots of space and run by staff who genuinely cared. My father passed away on the 19th April we were unable to see dad due to the COVID-19, but the empathy and communication from the home was excellent being kept informed all the way. It was a great comfort to the family to know dad would be with people who genuinely loved him, and he would not be alone. Our thanks are not just for the fantastic care Bandrum gave dad but for their continual commitment to care under such difficult and challenging times. When we clap for the NHS on Thursday, we will also be clapping for all the carers and their families who continue to support our loved ones.

Reply from Rachel Payne, Managing Director at Bandrum Nursing Home

Thank you so very much for taking the time to share your lovely review. It was our honour to look after your father and I'm so glad we got to care for him. I am delighted to read your positive review which I will share with the team. It has been a challenging time for everyone and I'm really pleased we could give you and your family comfort at this difficult time. Thank you again and stay safe.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David S (Son of Resident) published on 17 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in care at Bandrum for around two and a half years and during that time she was not in the best of health.


The care and affection she received from every member of staff at Bandrum was fantastic and the whole family owes the key staff in the Hilltop wing and many others who cared for

mum so much gratitude.
Absolute stars!


The family were always made to feel so welcome by the staff during visiting times and we will not forget what they did for us at a difficult time.


Reply from Rachel Payne, Managing Director at Bandrum Nursing Home

Thank you so much for taking the time to share your lovely review about the wonderful care our team provided at Bandrum. I am delighted to read your feedback and look forward to sharing it with the team. We are honoured to have been chosen to look after your loved one, thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Clare W (Daughter-in-law of Resident) published on 1 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father-in-law had Dementia and the staff looked after him for 6 months until his death. They knew him as an individual and took great care of him. They kept us informed of any issues and were a great support both when he was hospitalised briefly and at the end when he passed away. We are extremely
grateful to them.
The home is not as plush as many can be but the standard and individuality of the care cannot be faulted.

Reply from Rachel Payne, Managing Director at Bandrum Nursing Home

Thank you for sharing your review with us and for your lovely comments about the care we provide here. We are honoured to have looked after your father-in-law at such a precious time. I am delighted you have seen the care to be so good and also keen to let you know we have started a plan of an upgrade. Thank you again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sophie B (Daughter of Resident) published on 25 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My lovely mum moved to Bandrum in August 2018. After a rapid decline in her health we had been through a very rough few months in which looking at nursing homes was a stressful time. Walking into Bandrum was like a breath of fresh air. The care that Mum received from the minute she arrived was second
to none.
After four months in hospital it was like she had moved home and she was so happy. She settled in very quickly and we all began to feel like part of the family. Sadly Mum's health continued to decline and she passed away. How she was looked after in her final days was so comforting. She was warm, comfy in her beautiful room, the staff ensured that all her needs were met. They maintained her dignity until the very end.
The staff are an absolute credit to the nursing home; they should all be very proud of what they do. I feel like some of the staff went over and above for Mum. We would recommend to anyone looking for their loved ones. We really feel it’s head and shoulders above the rest.

Reply from Rachel Payne, Managing Director at Bandrum Nursing Home

Thank you so much for this wonderful review today. I am delighted to hear your positive comments about our care of you and your loved one. I will certainly pass your lovely comments onto the staff. Thank you for choosing us and for sharing your review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J R (Daughter-in-law of Resident) published on 4 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother/mother-in-law was a resident in Hilltop at Bandrum Nursing Home for just over a year. All staff were dedicated, compassionate, firm but fair and very, very patient with Mum.
They considered and listened to Mum's wishes at all times, fitting into a routine that Mum could cope with.
Nursing
care was exemplary. Mum was well dressed, clean and her appearance considerably improved compared to when she lived on her own.
Staff were very helpful and polite to family and visitors, respecting that Mum's room was her 'home' and during her last days and immediately after, they were discrete but helpful. The family very much appreciated that a number of the staff attended Mum's funeral.
Overall, we were very impressed with Hilltop, Bandrum, the facility and its staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alison H (Sister-in-law of Resident) published on 17 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative was a resident for a year in Bandrum Nursing Home and her care was wonderful. An excellent, stable, caring staff group who provided her with a loving, professional standard of care. Management was also excellent and I can only praise the whole team for the efforts they made to her with them
'til her end of life.

Reply from Rachel Payne, Managing Director at Bandrum Nursing Home

Thank you so much for this wonderful review. I am always touched to hear a relative's review and we are honoured to have cared for your loved one. Thank you, I look forward to sharing this with our team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Valerie L (Daughter of Resident) published on 7 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Bandrum Nursing Home now for almost two years and she is on the whole, well looked after. She almost always looks well dressed and cared for. The meals are excellent and she seems to have plenty to drink throughout the day. Nurses and caring staff are lovely and do a wonderful job. The
cleaners are an excellent bunch of ladies and the unit is normally spotless. I would have no hesitation in recommending Bandrum to others.

Reply from Rachel Payne, Managing Director at Bandrum Nursing Home

Hi Valerie, thank you so much for taking the time to send this lovely review. I am delighted to hear all your positive comments and will share them with the staff, thank you. As always, if there is anything more we can do at any time, do let your nurse or the manager know or indeed come up to chat to me, we always have an open door. Thanks again. Rachel.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Fiona A (Sister of Resident) published on 30 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister, age 86, has been resident in Bandrum for 16 months. She settled in well and is well looked after. Members of staff spend time with her, one to one, quite often. Now that she is very confused and unable to communicate very much I would appreciate knowing more about the activities she has been
able to take part in or what is planned. I visit twice a week and try to share memories from her photos album or information about family and friends.

Reply from Rachel Payne, Operations Director at Bandrum Nursing Home

Hi thank you very much for your lovely review. We’d be delighted to tell you more the extensive and varied activities we have in and especially the ones your relative has enjoyed. Please do talk to your Nurse In Charge and I will ask them personally to speak to you. Thanks again and remember any question or query please bring up with our staff. Thank you


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A B (Son of Resident) published on 27 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bandrum is a multifunctional home providing a high standard of services to residents with physical and mental issues. My mother has been at Bandrum for over 2 1/2 years and I feel that she is in a safe environment with caring and responsible staff to look after her. The home provides opportunities for
the residents to go on 'field trips' throughout the year as well as arranging 'in-house' activities including tea dances, musical events, bingo and domino sessions. The staff and management are very approachable and are willing to listen to issues or concerns raised.

Reply from Rachel Payne, Managing Director at Bandrum Nursing Home

Thank you very much for your lovely review. I am delighted to hear you are happy with our care and all the activities we put on. We wholeheartedly value your feedback and will share with the wonderful staff team we have. thank you


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Marion D (Mother of Resident) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son entered Bandrum in September 2016. He suffers from genetic Alzheimers. As his condition deteriorated it was necessary to move to the dementia unit.
Here his care is excellent. Every carer is committed to their job and the bonds he has made with each one is amazing. They always contact us if
anything untoward happens to him. He is kept clean which was his personal preference. The care given to him is second to none.

Reply from Rachel Payne, Managing Director at Bandrum Nursing Home

Dear Marion, thank you so much for sharing your personal review about the care at Bandrum.
I am delighted to read your lovely comments about the care we provide at Bandrum and about how well our care staff look after your son. It is our pleasure to look after him.
Thank you once again and do let us know if we can at any time do more. Kindest regards, Rachel Payne, Managing Director


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Fiona M (Granddaughter of Resident) published on 17 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My gran recently passed away in Meadowview, she was admitted in June 2016 when her dementia progressed and we were no longer able to care for her safely at home. We were instantly impressed with the professionalism and care provided by all the staff, she was always clean and tidy. She loved the vast
range of activities that were offered, especially the tea dance. Her mobility at times was poor but she was up for a dance as soon as the music start and it has given us some special memories. They also had a range of outings on offer which my gran attended and really enjoyed. The communal lounge and her room were always well presented.


When my gran was on palliative care she received the best care, from all the staff. They were very attentive during this hard time. They didn't only give my gran the care she required, they were a massive support to all the family. The care team within Meadowview day and night are all awesome, couldn't ever thank them enough.


Reply from Rachel Payne, Managing Director at Bandrum Nursing Home

Dear Fiona, Thank you so much for taking the time to leave your lovely review. I am so sorry for the loss of your cherished Gran but am also honoured that we got the opportunity to look after her. She was a lovely lady and I personally enjoyed very much seeing her every day as I came to work.
I am delighted to hear your positive comments about the care we provide at Bandrum as this is what we strive towards at all times and I look forward to sharing it with the team. Thank you again and hope to see you soon at Bandrum.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from June N (Daughter of Resident) published on 16 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad recently passed away in Meadowview at Bandrum Nursing Home. Dad went into Meadowview in February 2017 when Mum was no longer able to manage his dementia at home. From the moment Dad went into Meadowview we were immensely impressed with the professionalism of all staff in the unit. Dad was always
clean and tidy and we never detected any odours despite him being doubly incontinent. As a retired nurse, I am able to recognise the little things that make such a difference to someone's dignity such as being clean shaven, clean nails and having hair combed and I know dad would not have had that level of care and attention in hospital! Mum and I spent most of the last week of Dad's life sitting with him in the home and witnessed at first hand the amazing work all staff in Meadowview perform for all those in their care and their relatives. We owe such a debt of gratitude that Dad was fortunate enough to live out his remaining days in such an amazing nursing home.

Reply from Rachel Duff, Managing Director at Bandrum Nursing Home

Hi June, thank you so much for taking the time to share your experiences with us. I am so happy to hear your positive comments about our care and the wonderful staff here at Bandrum. I'm so glad we were able to look after your father so well in his precious last months. If there is ever anything else we can do to help you, please do let us know.
Thanks again


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pamela H (Niece of Resident) published on 3 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt received the highest standard of professional care from the first day she arrived at Hilltop, Bandrum, to the very end.
She enjoyed spending time with other residents and interacting with staff - nursing and support. She particularly benefitted from the holistic, person centred approach because
of her complex needs.
It was reassuring for the family to know her end of life care was managed with so much skill, experience and compassion. I will always be grateful that my aunt had quality of life during her time in Hilltop, Bandrum.

Reply from Rachel Duff, Managing Director at Bandrum Nursing Home

Thank you so much for taking the time to submit your lovely review. We were honoured to look after your Aunt when she needed it most. We value all your comments/ratings and will share them with the team. Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A B (Wife of Resident) published on 1 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband who a year ago sustained a severe hypoxic brain injury has recently become a resident requiring 24/7 nursing care. From the start, we were both made very welcome, told this was "our home" and that we would both be cared for. Nothing is too much for the consistently caring staff who are always
ready to listen to my concerns I voice and then resolve them promptly.
My husband is treated with dignity, respect and compassion and has quickly settled into his now 'home from home'.
He is making strides in his rehabilitation progress which 6 months ago were observed very unlikely - much to the joy of myself, family, friends and the staff.
He is enjoying regular contact with the other residents and focused attention from the staff. We have now become part of the Bandrum family.

Reply from Rachel Duff, Managing Director at Bandrum Nursing Home

Thank you so much for your lovely review. I am so happy to hear your positive comments about the wonderful staff and care we provide at Bandrum and I am humbled to hear that our care has helped your husband so well. If you can think of anything else at any time that we can do to help you and your family, please let me know. Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David D (Husband of Resident) published on 18 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Today I had a lovely time visiting my wife at Bandrum. We had all the family together and went to the Christmas event in the café.
It was lovely to spend such precious time with my wife and family in the lovely surrounds of the café.
The staff here are really nice. Nothing is too much for them and
the care is wonderful. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alexandra (Regular Volunteer) published on 29 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bandrum is a provider of the highest quality care, and volunteering here, where there is a harmonious balance between management, staff and residents makes my visits memorable. The residents of Bandrum have a marvellous time at the many entertainment/participation events that take place there - truly
wonderful to see the enjoyment had by everyone!!

Reply from Rachel Duff, Operations Director at Bandrum Nursing Home

Thank you very much for your lovely review Alexandra. Thank you for coming into the home as well and we all look forward to welcoming you the next time you are visiting.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A R (Friend of Resident) published on 23 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend's mother has dementia and is living in Bandrum. She is only 74 but does not communicate and does not recognise family members. At Bandrum's 'open day' 30/7/16, I went with my friend to see his mum. Bandrum had set up an outside area with drinks, a barbeque and singer who was singing songs
from the sixties and seventies. My friend's mother was outside with a care assistant "singing"! for the first time in 18 months she knew her son and talked to him. He cried later, it was so emotional.
I have been to Bandrum before with my friend and on those visits, I had noticed how nice the staff are, they treat all the residents as if they were their own family. Even those with very challenging behaviour.


The open day was a fantastic event, it just highlighted the effort that was made to make the day special for the residents and visitors. I never want to have dementia and never want to go into care but if it does ever happen, I hope I would go into Bandrum.


Reply from Rachel Duff, Operations Director at Bandrum Nursing Home

Thank you so much for your lovely review. I am so happy to hear your positive comments about our care and the fete which we all also came to and thoroughly enjoyed. Most of all though I am so happy to hear how well your friends relative is doing with our wonderful staff and at Bandrum. Thank you so much for sharing this with us. If there is anything else we can do please let us know.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.676)

Overview of Review Score

The Review Score of 9.7 (9.676) out of 10 for Bandrum Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.881 for Bandrum Nursing Home is calculated as follows: ( (141 Excellents x 5) + (17 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 159 Ratings = 4.881

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.795 Points relating to the number of positive Reviews for Bandrum Nursing Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 88 registered maximum number of service users is 17.6. 14 Positive Reviews ÷ 17.6 = 0.795

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Quality grades

Date:

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (23)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (3)

Gillian

Gillian Frickleton

Job Title: Staff Nurse

Joined: 2018

Meet Gillian Frickleton. She is a Staff Nurse in Meadow View, our Special Dementia Unit. She is an RGN (Registered General Nurse). She started at Bandrum in 2018 working with our Younger Adults and then in October 2019 she moved to Meadow View.
Why did you want to become a Nurse? Gillian’s mum was a nurse and from an early age Gillian enjoyed looking at her mums notes and even before starting school knew she wanted to be a Nurse.
What’s changed in Nursing for you? When Gillian started her career there were matrons who followed traditional processes and did things as they had always been done. Now Nursing is more evidence based and person centred. Gillian care we provide in care homes and Bandrum especially is more complex.
How are you coping?
While Gillian doesn’t like to see people ill, she is rising to the challenge at the moment. Out with work she is enjoying her free time to relax. She likes horse riding, walking and gardening. She also has a cat.


No image found

Audrey Hynd

Job Title: Administrator

Joined: 2018

I have been at Bandrum for 6 years now and it has to be one of the best places I have ever worked.


A very friendly place with the most helpful staff in all areas.
Of course, the residents make it a joy to come in every day and interact with them so nice.


Our care staff are exceptional and the standards of care are high.


Would definitely recommend Bandrum Nursing Home.


Rachel

Rachel Payne

Job Title: Managing Director

Joined: 2002

I have worked at Banadrum since leaving university where I completed a business degree.


I came into the family business and haven't looked back. There is nothing more rewarding than helping people get more out of life through care. I enjoy seeing the residents and staff every day and knowing that we make a difference.


It is hard work but worth it I am also the chair for the Fife branch of care providers and do what I can to support the other care providers and make Fife the best place to provide (and receive) care services