Rates are calculated depending on individuals care needs. Please contact us for more information
The home operate an open-door policy and also run a free daily visiting bus with collects and drops off in Dunfermline at the Bus station. Please call at reception to book a seat.
Ample parking outside each unit and the cafe
Bandrum Nursing Home has a Review Score of 9.7 (9.676) out of 10, based on 14 reviews in the last 2 years. Over all time Bandrum Nursing Home has 48 reviews.
Review from Malcolm G (Regular Volunteer) published on 23 August 2016
Submitted via Website •
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5.0 out of 5
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Review from Dorothy G (Wife of Resident) published on 22 August 2016
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Rachel Duff, Operations Director at Bandrum Nursing Home
Thank you very much, Dorothy, for your excellent review. It is really nice to see you here at the home so often and I'm delighted to read how happy you are with the home and the atmosphere. I look forward to catching up with you next time you are in. Thanks again. Rachel
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Review from Norman M (Resident) published on 2 August 2016
Submitted via Website •
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5.0 out of 5
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Review from Denise W (Daughter-in-law of Resident) published on 19 July 2016
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Rachel Duff, Operations Director at Bandrum Nursing Home
Thank you so much for taking the time to give your review. It is so nice to hear your positive remarks and I am so happy that you agree our staff are doing such a good job. If there is anything else at all we can do for you and your relative at any time please do not hesitate to speak to the staff or indeed myself.
Thank you again.
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Review from George S (Husband of Resident) published on 20 June 2016
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Rachel Duff, Operations Director at Bandrum Nursing Home
Thank you very much for your positive review. It is so nice to hear that you are happy with the care we pride ourselves in providing. Please do speak to our Managers about an en-suite as we'd like to do our best to help our. Thank you
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Review from Petra L (Stepsister of Resident) published on 13 June 2016
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Rachel Duff, Operations Director at Bandrum Nursing Home
Thank you very much for your positive review we very much value your feedback. I'm very happy to hear your good comments about our staff and that you like the new refurbished lounge. If there is anything we can do to improve anything please do not hesitate to speak to your Nurse in Charge or the Managers. Thanks again.
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Review from Denise M (Daughter of Resident) published on 9 June 2016
Submitted via Website •
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Overall Experience
3.0 out of 5
Reply from Rachel Duff, Operations Director at Bandrum Nursing Home
Thank you very much for your response. I am very happy to hear you are happy with our care and take your other comments on board. At Bandrum we have a vast and varied selection of activities. Many are included in the weekly fee like bingo, art and coffee mornings to the new café etc, etc but others do have to include a charge to cover any costs for entry tickets etc. All our care and activities are bespoke and person centred therefore it would be unfair to charge a blanket cost. Our staffing schedules are set out by our regulator SCSWIS and we meet or exceed these depending on the needs for our clients. If anyone would like to discuss these points or any other aspects of our care please do not hesitate to get in touch with me. Thank you.
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Review from Iain (Relative of Resident) published on 9 June 2016
Submitted via Website •
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Overall Experience
4.0 out of 5
Reply from Linda B Short, Care Manager at Bandrum Nursing Home
Thank you for your positive feedback, it is good to know you are happy with the care your relative receives. Due to our location we offer transport on a daily basis for visitors from Dunfermline Bus Station to the home and return journey. All we ask visitors to do is call the home to book a seat on the bus so our driver is aware of those he will be collecting. We also offer extra collection service if needed. This service is a courtesy service and free of charge. If you would like further information on this or anything else you would like to discuss please do not hesitate to let me know.
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The Review Score of 9.7 (9.676) out of 10 for Bandrum Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.881 for Bandrum Nursing Home is calculated as follows: ( (141 Excellents x 5) + (17 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 159 Ratings = 4.881
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.795 Points relating to the number of positive Reviews for Bandrum Nursing Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 88 registered maximum number of service users is 17.6. 14 Positive Reviews ÷ 17.6 = 0.795
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date:
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: Staff Nurse
Joined: 2018
Meet Gillian Frickleton. She is a Staff Nurse in Meadow View, our Special Dementia Unit. She is an RGN (Registered General Nurse). She started at Bandrum in 2018 working with our Younger Adults and then in October 2019 she moved to Meadow View.
Why did you want to become a Nurse? Gillian’s mum was a nurse and from an early age Gillian enjoyed looking at her mums notes and even before starting school knew she wanted to be a Nurse.
What’s changed in Nursing for you? When Gillian started her career there were matrons who followed traditional processes and did things as they had always been done. Now Nursing is more evidence based and person centred. Gillian care we provide in care homes and Bandrum especially is more complex.
How are you coping?
While Gillian doesn’t like to see people ill, she is rising to the challenge at the moment. Out with work she is enjoying her free time to relax. She likes horse riding, walking and gardening. She also has a cat.
Job Title: Administrator
Joined: 2018
I have been at Bandrum for 6 years now and it has to be one of the best places I have ever worked.
A very friendly place with the most helpful staff in all areas.
Of course, the residents make it a joy to come in every day and interact with them so nice.
Our care staff are exceptional and the standards of care are high.
Would definitely recommend Bandrum Nursing Home.
Job Title: Managing Director
Joined: 2002
I have worked at Banadrum since leaving university where I completed a business degree.
I came into the family business and haven't looked back. There is nothing more rewarding than helping people get more out of life through care. I enjoy seeing the residents and staff every day and knowing that we make a difference.
It is hard work but worth it I am also the chair for the Fife branch of care providers and do what I can to support the other care providers and make Fife the best place to provide (and receive) care services
