The Beeches Care Home has a Review Score of 9.9 (9.907) out of 10, based on 18 reviews in the last 2 years. Over all time The Beeches Care Home has 63 reviews.
Review from A C (Regular Volunteer) published on 3 February 2025
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Review from Gordon B (Husband of Resident) published on 3 February 2025
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Review from Ann D (Daughter of Resident) published on 3 February 2025
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Review from April T (Daughter of Resident) published on 30 January 2025
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Review from Julie R (Daughter of Resident) published on 28 January 2025
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Review from Marie B (Niece of Resident) published on 27 January 2025
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Review from M S (Wife of Resident) published on 16 January 2025
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Review from Jeni S (Daughter of Resident) published on 15 January 2025
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Review from D C (Son of Resident) published on 28 November 2024
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Review from J R (Daughter of Resident) published on 6 June 2024
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Review from Debbie T (Daughter of Resident) published on 25 March 2024
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Review from N M (Daughter of Resident) published on 25 March 2024
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Review from Gordon M (Son of Resident) published on 30 January 2024
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Review from Kerry M (Daughter of Resident) published on 23 January 2024
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Review from Charles S (Husband of Resident) published on 16 May 2023
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Review from John W (Grandson of Resident) published on 10 May 2023
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Review from M W (Wife of Resident) published on 11 April 2023
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Review from Kenneth G (Son of Resident) published on 24 March 2023
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Review from Fiona B (Daughter of Resident) published on 16 January 2023
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Reply from Julie Caygill, Hospital Liaison Team Administrator at The Beeches Care Home
Thank you for taking the time to give this feedback and it is great to hear that you were pleased overall with the care and friendliness. Please be assured that we acted on your points and have made sure that night staff have been included in recent training sessions.
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Review from W H (Granddaughter of Resident) published on 25 August 2022
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The Review Score of 9.9 (9.907) out of 10 for The Beeches Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.907 for The Beeches Care Home is calculated as follows: ( (198 Excellents x 5) + (14 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 215 Ratings = 4.907
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for The Beeches Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 18 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 20 Nov 2024
How well do we support people's wellbeing? |
Adequate
(3) |
How good is our leadership? |
Good
(4) |
How good is our staff team? |
Good
(4) |
How good is our setting? |
Good
(4) |
How well is care and support planned? |
Adequate
(3) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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