The Beeches Care Home

22 Ladysmill Court, Off Limekilns Road, Dunfermline KY12 7YD
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9.9 63 Reviews
  • The Beeches Care Home, Dunfermline
The Beeches Care Home, tucked away in a quiet residential area on the edge of Dunfermline, supports older people to lead their best lives with personalised nursing and nursing dementia care.

The lovely home offers many facilities for residents to enjoy such as on-site hair salon, lovely garden area and café. The enhanced wellbeing programme allows residents to pursue hobbies and interests whilst learning new skills.

The catering team at The Beeches understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. They offer a wide range of popular dining areas that provide a welcoming space to enjoy meals with fellow residents, or family and friends.

The dedicated and professional care team at The Beeches likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, at The Beeches, residents are supported to take an active role in the Dunfermline community.

From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the team is there to assist you or your loved one in settling into the home. With a wealth of knowledge and experience in the care sector, the home manager leads the team to ensure residents are supported to lead their best lives at The Beeches.

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Care Provided by The Beeches Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Angela Parnell (Home Manager)
  • Admission Criteria
    • Pre 65's
    • Ages 65+
  • Room Information
    • Single Rooms (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2004

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Wheelchair Access

The Beeches Care Home Reviews (63)

Total of 63, showing 61-63
9.9

The Beeches Care Home has a Review Score of 9.9 (9.907) out of 10, based on 18 reviews in the last 2 years. Over all time The Beeches Care Home has 63 reviews.

Overall Experience

  • 51
  • 10
  • 2
  • 0
  • 0

Date Published

63
9
12
18
45

Review from Joy R (Daughter of Resident) published on 23 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Mother well cared for. Carers are patient with residents. Carers and staff try their best to ensure residents are happy and well looked after.

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Review from S S (Great-Niece of Resident) published on 11 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt has been there for a few months now and the staff have been really supportive in helping her settle in, which for the first 6 weeks was extremely challenging for them.
My only gripe is there doesn't appear to be a lot of activities/entertainment on offer for stimulation.
Perhaps some knitting
needles/crochet hooks etc, packs of cards or dominoes or puzzle books etc. left in view or placed on tables when they come back to the lounge.
Overall the level of care is good and my aunt has now settled in.

Reply from HC-One, Careline Team at The Beeches Care Home

We are pleased to hear that your aunt has settled well into The Beeches and that you have been happy with how supportive the staff have been.
We continually strive to improve our activities for residents within all of our homes and we always value comments regarding how we can improve our service. Indeed, due to feedback received we have recently started a knitting club in The Beeches. We will also look at providing other easy to use activities that you have suggested.


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Review from Jill R (Daughter of Resident) published on 3 December 2015
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

First impressions mean a lot to me and from my first visit until now, the staff have always been friendly, welcoming and open with answers to any questions I have had. Home is not too big either and is easy to navigate. Everyone has been very supportive and understands that this environment is new
to the resident, and the family, so offer tips to help you get through things. Nothing is too much trouble, and any issues are addressed relatively quickly depending on what it is.


General maintenance for things like light bulbs could be dealt with more quickly though, as I had to ask three times for a bulb to be replaced in Mum's room. There is only one maintenance man who unfortunately has been off for a number of weeks so would be helpful if a 'relief' was available for these situations. There is a refurbishment plan in place with new carpets due for the upstairs lounge, along with redecoration of some main areas according to the recent newsletter. The home is well kept but is a little tired in some places which the refurb should address. This does not have an effect on the cleanliness of the home.


Rooms are good sized, with sturdy furniture and nicely decorated. Residents can personalise their room however they want. Each room is deep cleaned before a new resident moves in too. The ensuite is spacious but does not have a shower, however the bathrooms are very spacious with either a bath or wet room shower with all the appliances that are likely to be needed.


Home has their own minibus which was one of my reasons for choosing it, however it is unfortunate that there is only one volunteer driver who at time of writing this review, had been unable to take the residents on outings for quite a number of weeks. The Manager is very keen to get outings back on the agenda but getting another driver is quite a challenge. This is such a shame as the bus is sitting idle when many residents would love a wee trip to local garden centres, parks or theatres. I really hope this is addressed soon.


The daily menu is displayed in reception and sounds really appetising. Main meal is at lunch time with a lighter tea in the evening. Kitchen will accommodate special requests as far as possible, but it's worth keeping in mind that the menus are controlled from Head Office and not on site. There seems to be a lot of soup and sandwiches on offer for tea regularly, so would be good to hear that more choices are considered for this.


Overall I'm happy with The Beeches after Mum being here for two months.


Reply from HC-One, Careline Team at The Beeches Care Home

Thank you very much for your detailed feedback. We are delighted that you are happy with the care your Mum has been receiving and that you are made to feel so welcome when you visit. As a company HC-One strive to provide adequate cover for all departments within the home including during periods of absence so that a quality service can be maintained. As part of this we also strive to ensure that appropriate activities are arranged for our Residents including regular outings. Unfortunately it has been difficult to recruit volunteer drivers therefore at present outings are limited but we are continuing to recruit to increase the number of outings.


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Cleanliness

Treated with Dignity

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Value for Money

Current Review Score: 9.9 (9.907)

Overview of Review Score

The Review Score of 9.9 (9.907) out of 10 for The Beeches Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.907 for The Beeches Care Home is calculated as follows: ( (198 Excellents x 5) + (14 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 215 Ratings = 4.907

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Beeches Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 20 Nov 2024

How well do we support people's wellbeing? Adequate

(3)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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