Benarty View Care Home

17 Rowanlea, Kelty KY4 0FY
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9.3 24 Reviews
  • Benarty View Care Home, Kelty
Benarty View Care Home is situated in a small mining village which provides a real sense of community to create a warm and homely environment for all.

The home is located close to shops, amenities and public transport which helps maintain the independence of residents living at Benarty View. The M90 motorway is a short distance away which connects to Edinburgh - particularly helpful for culture fans.

Benarty View helps support those who need extra support in everyday living with a residential care service. Alongside this, the team are also trained to care for those living with dementia. Care can be provided on a permanent basis but the home also provides a short-term respite option.

Benarty View Care Home is surrounded by landscaped gardens which residents can enjoy whenever they wish.

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Care Provided by Benarty View Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Karen Bell (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Benarty View Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Benarty View Care Home Reviews (24)

Total of 24, showing 1-20
9.3

Benarty View Care Home has a Review Score of 9.3 (9.251) out of 10, based on 6 reviews in the last 2 years. Over all time Benarty View Care Home has 24 reviews.

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Review from Rebecca M (Daughter of Resident) published on 4 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although Dad only had a week at Benarty View Care Home before he sadly passed, he was surrounded by genuine care, compassion and love during his days there. I witnessed at first hand the excellent care he received and know that his final days were calm, peaceful and comfort filled as a result. Nothing
was too much trouble for the team at Benarty either for Dad or us, his family. The entire team worked closely and seamlessly together to make Dad's experience outstanding. Sadly he wasn't there long enough to become fully part of the community that very clearly exists at Benarty. I cannot fault anything about our or Dad's experience and will be eternally grateful for their care of Dad as he passed. Thank you.

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Review from Thomas G (Brother of Resident) published on 8 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home, brilliant all round. 10. out of 10. There is nothing more to say. ok, I think this is easily the best nursing/care home in this area. This care home has two of the best manageresses in this business. The staff are top-notch in all of their duties. I have every confidence in the
Management team.

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Review from David W (Husband of Resident) published on 29 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife moved into Lomond Dementia Unit at Benarty View Kelty on the 17th of November 2023 and was a resident there until my wife very suddenly passed away on the 8th of January 2024. In the short time that my wife spent in Benarty Veiw, I have to say that my wife was treated with dignity, respect,
kindness, compassion, and a level of care and professionalism from all the staff which was truly exceptional and I cannot thank them enough for all that they did for my wife during her stay at Benarty Veiw. All staff involved in my wife’s care are a true credit to Benarty View and indeed Four Seasons Care.

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Review from D B (Daughter of Resident) published on 7 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was challenging because of his Alzheimer's combined with a strong personality, he found the transition of going into nursing care extremely difficult.


The staff made every effort to get to know dad and what his needs were. Despite his reluctance to join in activities, the staff were good

at encouraging him but it soon became evident that dad's safe place was his own room. The staff were happy to spend time with dad in his room and nothing was too much trouble.


When he became very ill and was coming to the end of his life the nursing care was exemplary and the kindness from all healthcare professionals towards him and the family was excellent. Their work ethic as carers and the empathy shown was nothing but the best. The managers take great pride in the home they run and the quality of care that everyone provides. There is a strong family feel to the whole environment.


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Review from Joyce C (Niece of Resident) published on 22 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Whilst my aunt has only been in Benarty View for three weeks, I can see such a difference in her physical appearance and her demeanour. Prior to being transferred to the home, she was in a hospital side room and I felt that her health was going downhill rapidly however, since she has been transferred
to Benarty View, she has come on leaps and bounds and is looking and feeling far better than she has done for some time. This of course could be down to the homemade food which looks delicious. The manager and team have all been amazing and nothing is too much trouble. I feel that she's very well cared for in the home, she's safe, happy and content and that's all anyone can ask for.

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Review from Susan M (Daughter-in-law of Resident) published on 30 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Benarty Care Home is a warm, inviting and very caring environment. The manager and her wonderful staff helped my husband through the process of ensuring his mum received the best care possible. At 92 years of age with progressing dementia, nursing care and social support will enable her to have a quality
of life not possible living alone.
We live in Canada. It is a huge relief to know that my mother-in-law is safe and well nourished and in a stimulating environment.
Her room was beautifully decorated when she arrived. The manager ensured her tastes were taken into account. We are able to see updates on the social media page.
As a registered nurse myself I have visited many care homes. Benarty View is exceptional. We are so thankful and feel very blessed that my mother-in-law has a wonderful new place to call home.

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Review from Elaine R (Daughter of Resident) published on 3 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has recently moved to Benarty View Care Home due to closure of his previous care home. He was welcomed warmly, with friendly staff providing the support he needed helping him to settle. Care was taken to introduce him to others with whom he could chat.
His room is well set up, including
his own toilet/washbasin. There is a choice of lounge, in one of which he eats his meals, but he can also have meals in his room. When he had a fall and needed to go to hospital, staff kept me well informed, stayed with him until he was admitted, and went back with items he needed on the following evening when he was kept in.
Communication with the home is good.

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Review from Grant P (Son-in-law of Resident) published on 31 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Benarty View provides consistently high standards of care for my father-in-law, whom we see regularly.
He enjoys a raft of activities and is provided with lovely meals and lots of drinks to stay hydrated.
The home is always clean, with refurbishments taking place. There is a large, fantastic garden
that residents and visitors can use.
The manager and all staff are very welcoming with very good communication channels.
All in all, my father-in-law is very well looked after, both physically and mentally, which is very reassuring for all of the family.

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Review from M R (Daughter of Resident) published on 18 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been a resident in Benarty View for a year and has been very content. She settled in well after her initial quarantine. She has found the staff generally very caring and helpful and my concerns have been dealt with promptly by the management. The visiting arrangements were very well organised
during the Covid crisis and we continued to visit twice a week.

Reply from Katie Barnett, Marketing Administrator at Benarty View Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.


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Review from Faye P (Granddaughter of Resident) published on 17 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I wanted to write this review to say thank you to Benarty View Care Home staff for the excellent care they provide to my papa. It’s been comforting to know my papa has been in safe hands during the pandemic. The staff at Benarty are always very friendly and welcoming when visiting my papa, and my papa
is very complimentary of the care he receives! The home is always very clean, and it’s nice to see the recent refurbishments that have taken place. I’m always amazed at the amount of activities that are put on for the residents. My papa has a busier social life than me! Thanks again for all the hard work and care you provide.

Reply from Katie Barnett, Marketing Administrator at Benarty View Care Home

Thank you, Faye, we always appreciate individuals taking the time to give their feedback, and we are very pleased to hear that your experience at Benarty View Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised.


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Review from Margaret M (Daughter of Resident) published on 29 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot rate this home highly enough. The change in my mum since being here is amazing, she is happy and cared for by all members of the staff from the manager and her great team. We also are made to feel at home and are welcomed on each visit by a member of the caring staff. It has taken a lot for
us to put trust in a care home but we have no worries with Benarty View, they do an excellent job and nothing is too much trouble. At my mum’s 90th birthday they put on a wonderful buffet and all sang happy birthday, brilliant, it made a special day memorable for us.

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Review from Fay B (Daughter of Resident) published on 21 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy with the care my mum has received since coming to Benarty View. The staff are always very polite and friendly every time I visit my mum. Nothing is too much bother.
I am delighted to see my mum as happy.

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Review from M F (Husband of Resident) published on 28 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Benarty staff and management give 100% to help with anything that is required to make my wife's stay as pleasant and comfortable as possible. Nothing too big or small to be dealt with in the most pleasant manner.

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Review from Eileen C (Daughter of Resident) published on 31 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into Benarty View during lockdown and was initially very anxious as I hadn’t had a proper look around the home before she went there so was very unsure if I was doing the right thing for my mum. The management has been great, taking on board any comments or concerns and dealing with them
straight away and making my mum feel at home and I have built up a trust with them now that my mum is being well looked after. All the staff are very friendly and really care for the residents. They have a great activities co-ordinator who organising a good variety of activities to keep them occupied. Last week was the first time I had been in the home and was really pleased with the facilities and my mum's room. It was great to be able to visit my mum in her room for a little while, with all the PPE. The only thing I was disappointed in was that I was not allowed to give her a hug, but hopefully soon when we have all had the vaccine I will be able to give her a big hug

Reply from Olivia Shields, Marketing Assistant at Benarty View Care Home

Thank you, Eileen, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Benarty View Care Home was so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Alison P (Daughter of Resident) published on 29 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am in awe at the care, love and nurture my mother has received since arriving at Benarty View Care Home. The manager is highly professional and the nursing team are exceptional. All the carers are highly skilled and are genuinely compassionate. I am safe in the knowledge my mother is loved and supported
by the team around her.

Reply from Kristen Fitzgerald, Marketing Assistant at Benarty View Care Home

Thank you, Alison, for your comments about your recent experience at Benarty View Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Review from E V (Resident) published on 25 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I arrived here 3/4 weeks ago. The service and facilities are excellent. The staff are really friendly. I was taken out to see my 89-year-old mum which was excellent and greatly appreciated as I had not seen my mum for a year.

Reply from Olivia Shields, Marketing Assistant at Benarty View Care Home

Thank you for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.


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Review from Fiona P (Daughter of Resident) published on 15 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved to Benarty View after several months in hospital. He has made great progress in terms of his physical and mental health wellbeing. He now walks with support receiving the right action at the right time to keep him in good health. Although we’ve not had an opportunity to visit indoors yet
due to Covid restrictions we can observe, via a private Facebook group, a wide range of social activities offered. Residents look happy and engaged with each other and with staff. Special occasions are celebrated and enjoyed. The care home is very well led with welcoming and friendly staff. Communication has been excellent. This has been key whilst my dad settled as a new resident and during the pandemic. Most importantly my dad reports being happy and well cared for. He is treated as an individual and with respect. Staff take time to listen to his needs and stories. It is so reassuring to know that my dad is safe and being so well looked after.

Reply from Olivia Shields, Marketing Assistant at Benarty View Care Home

Thank you, Fiona, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Benarty View Care Home was so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Betsy W (Niece of Resident) published on 14 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The way Benarty View has handled the communication between residents and their families during the pandemic has been excellent.
The lockdown was announced and implemented before many other homes - hopefully helping to prevent the virus from getting in.
A closed social media group was set up, and it
has been very comforting for me to see how well my uncle is being cared for.
It has been particularly gratifying to see the many indoor activities being undertaken to shorten these long days and the outdoor entertainment which has allowed relatives who live close enough to watch and listen to from a safe distance at the same time as the residents.

Reply from Olivia Shields, Marketing Assistant at Benarty View Care Home

Thank you, Betsy, for your wonderful comments about Benarty View. The care and wellbeing of every resident is always our number one priority, so it is rewarding to have such positive feedback. We also appreciate all of your kind comments about our team, as they are working incredibly hard to keep our residents safe and happy during these challenging circumstances. Thanks again, Betsy and take care. We hope to see you again soon.


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Review from Joyce M (Daughter of Resident) published on 14 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Management and staff have been absolutely amazing during the lockdown. The residents have been cared for so well and they have been treated to a huge variety of activities and entertainment to keep their spirits up.
A closed social media group was recently introduced and many lovely pictures and
videos have been regularly posted. This is such a comfort to the resident's families, particularly at this time.
The Management encouraged us to send letters and photos to the residents by email. These are printed off and delivered very quickly.
I feel my Mum could not be in better hands and thank all the staff for everything they do.

Reply from Olivia Shields, Marketing Assistant at Benarty View Care Home

Thank you, Joyce, for your wonderful comments about our home. The care and wellbeing of every resident is our number one priority, so it is rewarding to have such positive feedback. We also appreciate all of your kind comments about our team, as they are working incredibly hard through these challenging times. Thanks again, Joyce and take care. We look forward to seeing you again soon.


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Review from Elaine C (Daughter of Resident) published on 13 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment my mum went to Benarty View she was welcomed warmly and has been treated with respect as one of the Benarty 'family'. The staff quickly got to know my mum's likes and dislikes and her need for reassurance and cuddles, which has been especially important during Covid-19 when we couldn't
visit to give hugs in person.
The manager and staff are happy to chat through any questions we have and readily give updates on how Mum is or will find out if they haven't been working with her. The residents are treated as individuals, with many activities organised for them to take part if they wish to, doing hair and nails or bingo or art. Staff will dance with my Mum because she loves to dance. There is a genuine sense of care from staff to residents, and it is lovely to observe their interactions with each one.
Rooms can be personalised to keep up individuality. The environment is homely. The family are encouraged to call Mum and video calling has been really helpful until we can visit.

Reply from Olivia Shields, Marketing Assistant at Benarty View Care Home

Thank you, Elaine, for letting us know how we are doing at Benarty View Care Home. The care and wellbeing of every resident is always our number one priority and it is rewarding to have such positive feedback about how we are doing. We would also like to thank you for your wonderful comments about our team. They are all working incredibly hard to keep residents safe and entertained during a very challenging time, so we really appreciate all of your kind words and feedback. Take care Elaine, we look forward to seeing you again soon.


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Current Review Score: 9.3 (9.251)

Overview of Review Score

The Review Score of 9.3 (9.251) out of 10 for Benarty View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.901 for Benarty View Care Home is calculated as follows: ( (65 Excellents x 5) + (5 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 71 Ratings = 4.901

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.35 Points relating to the number of positive Reviews for Benarty View Care Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 6 Positive Reviews ÷ 8 = 0.75

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 14 Jun 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Very good

(5)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Karen

Karen Bell

Job Title: Home Manager

Joined: 2012

“I believe that experience isn’t always essential but passion is the key in the field of care.”


Karen Bell has over 25 years of care management experience and a strong passion for high standards of care through teamwork. As a registered nurse and experienced Home Manager, Karen enjoys her daily work caring for residents and collaborating with her team to foster a happy environment at Benarty View. Outside of work, she has a busy life with family and 30 animals, including 7 dogs and 6 cats, among guinea pigs, rabbits and more! Karen believes animals provide great companionship and therapy, and she has brought this passion into the home with residents enjoying regular visits from Charlie the Puppy!


Frequently Asked Questions about Benarty View Care Home

What types of Care is Benarty View Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Benarty View Care Home provide?

Palliative Care, Physiotherapy, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Benarty View Care Home have?

There are 40 Single Rooms.

What are the Facilities & Services at Benarty View Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Benarty View Care Home to the centre of Kelty?

0.4 mile(s) as the crow flies, distance by road may be significantly further.