Camilla House

Main Street, Auchtertool, Kirkcaldy KY2 5XW
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9.7 15 Reviews
  • Camilla House, Kirkcaldy
Nestling in the village of Auchtertool which sits on the B925, Kirkcaldy to Crossgates road, Camilla House is located on the main road which runs through the village. Enjoying a tranquil village setting surrounded by the scenic countryside of rural Fife the nursing home is still close to the towns of Kirkcaldy, Cowdenbeath, Lochgelly and Dunfermline.

The nursing home and its residents enjoy an important place in village life, with regular visits from the children of the primary school which is situated opposite, and visits to the local Community Hall.

Camilla House was a hotel prior to being converted into a Nursing Home in 1990. During 2006, it benefitted from a 15-bedroom extension. A major refurbishment of the original part of the building was completed in Summer 2008. At that time, a direct-dial telephone system with itemised billing was installed in bedrooms, swing-free door closers linked to the fire detection system fitted, and a sprinkler system installed to all areas. These upgrades underline the priority that Kingdom Homes Ltd place on the safety and comfort of each and every resident.

Camilla House benefits from its own landscaped gardens where residents can enjoy the fresh air and flowers. The nursing home caters for 40 residents with 40 single rooms. All bedrooms feature en-suite toilets and shower rooms, and bedrooms on the upper floor are serviced by a lift.

With regular outings in the company’s minibus to shops, places of interest around Fife and beyond, and the chance to socialise with residents from other Kingdom Homes care homes, there is always plenty to do. The Lifestyle Team also provides a wide programme of in-house events and activities for residents to take part in.

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Care Provided by Camilla House

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Bipolar/Manic Depression
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Louise Brookhouse (Service Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (40)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2008
    • Number of floors: 2

Funding & Fees Guide for Camilla House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,210 – £1,457
  • (these prices are only a guideline, please contact Camilla House to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open visiting


  • Parking

  • Parking on site available


Camilla House Reviews (15)

9.7

Camilla House has a Review Score of 9.7 (9.663) out of 10, based on 8 reviews in the last 2 years. Over all time Camilla House has 15 reviews.

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Review from Roger S (Husband of Resident) published on 12 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was moved here 6 months ago. The care that she receives has been and continues to be excellent. I have found all of the staff to be respectful, helpful and very friendly. The staff always keep me informed of any changes concerning my wife's medical needs and are dealt with promptly. The meals
look tasty and the menu varied. Juice and cups of tea etc along with snacks and fruit are readily available throughout the day. The staff do a fantastic job under very difficult circumstances. Nothing appears to be too much trouble to try and make my wife's stay there as comfortable as possible. My wife enjoys the trips out once a week to various local locations as well as getting her hair done every 2-4 weeks by a visiting hairdresser. There always seems to be some form of activity planned for most days.
I applaud the management of this home as they have an open door policy to discuss anything at anytime.
I therefore have no hesitation in recommending this care home to anyone.

Reply from Louise Brookhouse, Service Manager at Camilla House

Thank you very much for you kind words Rodger, I will pass on this excellent feedback to the staff


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Review from F S (Nephew of Resident) published on 20 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt spent about 4 years at Camilla House, Auchtertool, Fife. I am so glad that my Dad found and chose Auchtertool's Camilla House for his care.
It has been outstanding. The staff were wonderful. Communication was excellent, especially given how difficult my Dad and I are to contact.
I simply
can't speak highly enough of the staff. Simple as that.

Reply from Louise Brookhouse, Manager at Camilla House

Thank you for your kind words, I will pass this positive feedback to the staff.


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Review from J B (Daughter of Resident) published on 9 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum sadly was only at Camilla for a short time. During this, she received great care. Her wishes were respected at all times, staff listened to her. Mum was very frail and staff went above and beyond to try and tempt her with food and drink. Mum even said the young lads on the night shift keep wanting
to feed me. During her last days, she was kept comfortable and pain-free thanks to the nurses. Throughout I was also treated with nothing but kindness.

Reply from Louise Brookhouse, Manager at Camilla House

Thank you, sadly your mum was not with us for a long amount of time but it's good to hear that the staff not only supported your mum but was also a good support for you also.


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Review from Elaine M (Daughter of Resident) published on 28 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Year two review. The care Mum receives is excellent. All the staff are respectful, courteous and helpful to everyone. They take care of Mum's needs with nothing being too much trouble. Mum's medical needs are taken care of promptly and we are kept informed. The meals are tasty, and cups of tea and snacks
are plentiful. Excellent laundry service and the home is bright, clean and fresh. All this is of course down to a well run care home by the management and by the fully committed team behind her. The gardens are lovely with plenty of outside seating with well-maintained planted areas. The summer house is very nice, great for a day when it's a wee bit cool outside although I think they would benefit from some extra funding to give the summer house some home comforts. Overall my brother and I are delighted with Mum's care. The staff have been a lifeline to our family and we cannot praise them enough. Would highly recommend. (I only dropped facility star because of work needed on summer house)

Reply from Emily Nash, Administrator at Camilla House

Thank you for your kind words, and taking the time to leave a review.


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Review from Jackie D (Daughter of Resident) published on 13 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have reviewed Camilla House before and gave a great review which was thoroughly deserved. Since then unfortunately Mum died after a long and happy life. The last three years spent at Camilla where she felt safe and secure and yet again my siblings and I cannot praise or thank all the staff enough!
Mum was put on palliative care near the end and the nursing staff and carers were superb in the care of Mum and us also. They called the doctor and funeral home to save us the upset. I cannot thank them enough. I definitely recommend Camilla House to anyone.

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Review from Stephen C (Nephew of Resident) published on 15 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been in Camilla House for about three years and I have always found the care given to her absolutely awesome. I find all the staff to be really professional and friendly and nothing is too much for them, no matter how busy they are. I always recommend this care home to anyone that asks.

Reply from Jackie Brown, Service Manager at Camilla House

Thank you for your kind words and for taking the time to leave a review.


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Review from John L (Brother of Resident) published on 3 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always found all staff to be polite, courteous and respectful at Camilla House.

Reply from Jackie Brown, Service Manager at Camilla House

Thank you for your kind words and for taking the time to leave a review.


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Review from A M (Daughter of Resident) published on 25 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not rate Camilla House Care Home highly enough. The home is immaculate, the staff are extremely friendly and helpful and most importantly, my dad is happy and clearly being well cared for.
The staff are very attentive and keep us informed of everything/anything that is happening.

Reply from Jackie Brown, Service Manager at Camilla House

Thank you for your kind words and for taking the time to leave a review.


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Review from S Y (Son of Resident) published on 1 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is well looked after and the staff are really good with her. They understand her needs even though her communication is very limited. The care home manager is running a very organised home during the most difficult of circumstances. The home is showing signs of needing maintenance. This was
brought to Kingdom Homes attention but they ignored it. Going back to the staff, I think they do a fantastic job and they are fully committed to making life as best as it can be for residents.

Reply from Jackie Brown, Home Manager at Camilla House

Thank you for your kind words and for taking the time to leave a review.


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Review from Margaret W (Daughter of Resident) published on 21 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad has stayed at Camilla House Care Home for nearly a year now, after spending five months in hospital with a physical disability. He settled in well and got to know most of the dedicated staff quite quickly. He particularly enjoyed sitting out in the beautiful gardens in the summer months reading
his books. He phones family most days and his favourite topic of conversation is always the fantastic food he receives. Dad is comfortable and happy and his needs are well taken care of. This gives us, as a family, peace of mind. We cannot express how grateful we are to all staff and management at Camilla House.

Reply from Jackie Brown, Home Manager at Camilla House

Thank you for your kind words and for taking the time to leave a review.


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Review from R M (Husband of Resident) published on 18 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise and thanks for all the staff do for my wife.

Reply from Jackie Brown, Home Manager at Camilla House

Thank you for your kind words and for taking the time to leave a review.


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Review from A R (Nephew of Resident) published on 18 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff were pleasant on arrival and followed all Covid precautions before entry.

Reply from Jackie Brown, Home Manager at Camilla House

Thank you for your kind words and for taking the time to leave a review.


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Review from Belinda H (Daughter of Resident) published on 15 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The decision for my mum to go into full-time care was heartbreaking but on entering the care home I knew she would be happy living here. All her personal care needs are carried out with dignity, she is happy and has put on weight. She doesn't like when staff leave but soon calms down when another friendly
face appears. She doesn't always like food on the menu but they will always make an alternative. Mum loves the activities but also likes to sit in her room watching TV. Mum's medical needs are met at a high standard and I'm always informed either by phone or email. Overall, we are both very happy.

Reply from Jackie Brown, Home Manager at Camilla House

Thank you for your kind words and for taking the time to leave a review.


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Review from Francis L (Husband of Resident) published on 7 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to my wife on palliative care, she is being well looked after by management and staff.

Reply from Jackie Brown, Manager at Camilla House

Thanks for taking the time to leave a review and for your kind words.


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Review from R R (Resident) assisted by family/friend published on 2 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

General care good.
Carers and staff helpful.

Reply from Jackie Brown, Manager at Camilla House

Thanks for your lovely words and for taking the time to leave a review.


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Current Review Score: 9.7 (9.663)

Overview of Review Score

The Review Score of 9.7 (9.663) out of 10 for Camilla House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.863 for Camilla House is calculated as follows: ( (83 Excellents x 5) + (11 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 95 Ratings = 4.863

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Camilla House is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 28 Feb 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Very good

(5)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

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Louise Brookhouse

Job Title: Service Manager

Joined: 2023

Louise Brookhouse has recently become manager at Camilla House. She has been in this position since end of August 2023, although she has worked at Camilla for over 7 years, first as a Care Assistant and then moving on to being a Senior Carer, and lastly her current position right now as Service Manager.
She has a SVQ 3, PDA in leadership and recently completed her ILM in leadership and management. Louise is also just about to start her SVQ 4. The one thing Louise likes most about the job is working alongside her amazing team, the residents and residents’ families to be able to provide a high level of care to our residents.


Frequently Asked Questions about Camilla House

What types of Care is Camilla House registered for?

Older Person Care, Dementia, Learning Disability, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Camilla House provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Camilla House have?

There are 40 Single Rooms.

What are the Facilities & Services at Camilla House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Camilla House to the centre of Kirkcaldy?

4.2 mile(s) as the crow flies, distance by road may be significantly further.