Barchester Canmore Lodge Care Home

161 Robertson Road, Dunfermline KY12 0BL
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Top 20 carehome certificate
10 59 Reviews
  • Barchester Canmore Lodge Care Home, Dunfermline
Canmore Lodge is a purpose-built care home situated in a quiet area on the fringe of Dunfermline. It is a single storey building designed to allow disabled access and is set in pleasant landscaped gardens. It is close to local facilities and has good local transport links.
                                                                                                                                                               
Canmore Lodge offers care and support to frail older people, people with physical disabilities and older people living with dementia, who are supported in a dedicated ‘Memory Lane’ community.
                                                                                                                                                                              
There is an activities organiser who helps staff plan and carry out group and individual activities.
                                                                                                                                 
The home is designed so that each person the team care for feels completely supported in every aspect of their lives. First and foremost, the care and services they provide are delivered by trained professionals who are dedicated to looking after the health of each resident. The activities programme is tailored around particular interests and facilities are designed to enhance the lives of everyone living at the home. There is tasty and nutritious food that is prepared by a skilled team of chefs.

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Care Provided by Barchester Canmore Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 72 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Kimberley Laird (Acting General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (64)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2009
    • Number of floors: 1

Funding & Fees Guide for Barchester Canmore Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £2,169

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.
  • (these prices are only a guideline, please contact Barchester Canmore Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Barchester Canmore Lodge Care Home Reviews (59)

Total of 59, showing 21-40
10

Barchester Canmore Lodge Care Home has a Review Score of 10 (9.960) out of 10, based on 21 reviews in the last 2 years. Over all time Barchester Canmore Lodge Care Home has 59 reviews.

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Review from D P (Brother of Resident) published on 28 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly and helpful staff.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Canmore Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Nicola S (Daughter of Resident) published on 19 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic atmosphere. Staff, care and meals - very happy with everything. See a change for the better in Mum's appearance already.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Canmore Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from William F (Husband of Resident) published on 7 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Barchester Canmore Lodge is a very good care home for my wife, the premises and facilities are very good and the staff are superb. My wife has been a resident for almost four years now and I am happy that she is getting the best of care.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Canmore Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Eileen R (Sister of Resident) published on 5 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has come into Barchester Canmore Lodge Care Home to live out the rest of her life. The care that my sister has received since admission is faultless. Prior to admission, I was told my sister had a blister to her heel. However, my sister's heel was necrotic. It has been a slow process. Now
always mealed with patience and care from staff within Canmore Lodge. I gave also been supported myself by the care home staff.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Canmore Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from I K (Son of Resident) published on 1 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home. Caring staff, good facilities, excellent food and any issues that arise are dealt with quickly and with care. Can't ask for more. Experience to date of all aspects of this home is very very good.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Canmore Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from R S (Friend of Resident) published on 26 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Went to visit a friend that used to work with us and had the highest standards. To say she is raving about Canmore, the lovely ladies who are here and the delicious food and all the activities that she enjoys. A 5-star care home endorsed by my friend you must be doing an extremely good job!

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Canmore Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Eric A (Husband of Resident) published on 24 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my wife has received in Canmore Lodge can only be described as excellent. The management team and all supporting staff are all outstanding.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Canmore Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from M H (Son of Resident) published on 4 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff very helpful and I can see through each visit how well my mum has settled into her new home. Mum is very happy and enjoys the various activities that are arranged.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Canmore Lodge Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Heather M (Daughter of Resident) published on 15 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to the pandemic, things were different but we could not have asked for a better care home. All the staff were excellent, very loving and caring. If we all were having to go to a care home wit would be Canmore Lodge.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Canmore Lodge Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from A C (Daughter of Resident) published on 22 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been here for 2 years and she could not be better cared for. All the staff treat her with love, respect and dignity. There are plenty of opportunities to take part in activities. The meals are excellent - 10/10!

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Canmore Lodge Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from G B (Niece of Resident) published on 22 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are amazing. Before my aunties admission, and since, Canmore Lodge has gone above and beyond to welcome, settle and care for her. Canmore Lodge itself is a beautiful care home. We couldn't wish for a better place.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Canmore Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Amanda A (Granddaughter of Resident) published on 17 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad has been in this home for 2 and 1/2 years. The care he receives is excellent. Nothing is too big of an ask and staff are more than reassuring. I couldn't ask for better care. I know that he is in safe hands.

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Review from N I (Granddaughter of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home, all the staff are very welcoming and friendly. My nana has received excellent care since moving into Canmore Lodge after spending many months in hospital. Would definitely recommend this care home.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Canmore Lodge Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from C T (Daughter of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am not a person of many words but the staff in Canmore Lodge are not 5 stars - they are all 10 stars. I cannot praise them enough for the care they take of my mum. They all deserve a big pay rise.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Canmore Lodge Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from April R (Daughter of Resident) published on 17 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents are both residents at Canmore Lodge. They were welcomed with open arms in March 21. The transition from their home to the care home was seamless. All staff (especially management) went out of their way to make the move stress free. They have enjoyed excellent food, activities (even an outing
in the minibus) and have had fantastic professional care every day. The staff at Canmore work together as an excellent team, led by the manager who is outstanding. The staff always update me by phone with any changes in medication or general care requirements and sometimes get involved in FaceTime! In the last few days, my dad has commenced end of life care. The management team and nurses/carers again have gone above and beyond to support us as a family and ensuring dad is comfortable. Can’t thank them all enough. Nothing is too much trouble and I’m comforted to know that they’re both being taken great care of.

Reply from Kimberley Richardson, Administrative Assistant at Barchester Canmore Lodge Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Margaret F (Daughter of Resident) published on 17 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my father receives is beyond expectations. The staff go above and beyond and nothing I could possibly complain about. The management team is always available which really makes me feel reassured if ever anything was to be wrong. I can recommend the home highly enough.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Canmore Lodge Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Alan M (Husband of Resident) published on 9 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been resident at Canmore Lodge Care Home for four years and has been cared for in an exemplary way throughout.
The care and dedication of all the staff is exceptional and every opportunity is taken to ensure that my wife is comfortable and able to respond, albeit in a restricted way, to
all the stimulae provided in the home.
The quality of accommodation, food, entertainment and all round care is excellent and has been maintained through the pandemic, even when an outbreak of Covid occurred.
Communication from Canmore and the gradual easing of visiting restrictions have been handled in the most professional and careful ways and I have nothing but admiration for everyone working there.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Canmore Lodge Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Rae D (Daughter of Resident) published on 22 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has lived at Canmore for several years. She is happy and thriving! The staff are wonderful. They are so friendly and caring. The addition of the large tablet and the Magic Table 360 are examples of how dedicated Canmore management is in bringing fantastic technology to residents.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Canmore Lodge Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Alexander M (Husband of Resident) published on 15 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is invariably happy and contented and obviously well cared for. She has been well protected during Covid with excellent visiting arrangements.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Canmore Lodge Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Meg C (Daughter of Resident) published on 12 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Canmore over a year ago - since then, I and my family have been deeply impressed by the care, support and dedicated attention my mother has received from the staff at Canmore. It is such an immense relief and comfort to know that Mum is so well cared for, loved and respected. I
simply couldn't thank all the staff enough. Their dedication, bravery and compassion during Covid are inspiring!

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Canmore Lodge Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Current Review Score: 10.0 (9.960)

Overview of Review Score

The Review Score of 10 (9.960) out of 10 for Barchester Canmore Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.960 for Barchester Canmore Lodge Care Home is calculated as follows: ( (241 Excellents x 5) + (10 Goods x 4) ) ÷ 251 Ratings = 4.96

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Canmore Lodge Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 26 Jun 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Good

(4)
How good is our staff team? Very good

(5)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (27)

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Meet the Team (16)

Kimberley

Kimberley Laird

Job Title: General Manager

Hi, my name is Kimberley and I am the General Manager here at Canmore Lodge.


Thank you for taking the time to look further into what we have to offer to you or your loved one.


I have been with Canmore Lodge since 2011 when I joined the team as a Carer. I then went on to join the Admin team in 2016 as an Administrative Assistant before being promoted to Administrator in 2017. I now find myself as the General Manager which has been a great achievement.


I am passionate about the home and the team we have here at Canmore Lodge.


Sharon

Sharon Batchelor

Job Title: Deputy Manager

Hi, I am Sharon and I have worked within both the NHS and private sectors as a Staff Nurse, Charge Nurse and Deputy Manager. I moved to Strachan House in January 2017 as the Unit Nurse Manager and joined Canmore Lodge in July 2018 as Deputy Manager. My passion is dementia care and the Memory Lane unit within the home is an excellent environment to enhance the quality of care for those we support.


Angie

Angie Gonzales

Job Title: Unit Manager- Elderly Frail

Angie is the unit manager for our elderly frail community and has worked at Canmore Lodge since 2004.
Angie is very well liked by all our residents and relatives. Her aim is to deliver the best possible care for all residents and promote compassion and independence in the home.


Angela

Angela Cairney

Job Title: Unit Manager - Memory Lane

I have worked within Canmore for many years and initially came on board agency nurse. I have worked in many different environments and found Canmore Lodge to be the place I wanted to work.


Baillie

Baillie Keenan

Job Title: Care Practitioner/Dementia Champion

Baillie is a care practitioner in the Memory Lane community and leads the care team as a Dementia champion within Canmore Lodge.


Carolyn

Carolyn Bell

Job Title: Care Practitioner/Palliative Care Champion

Over the thirteen years I have worked at Canmore Lodge I have gathered skills that have benefited residents, staff and myself to become a palliative champion and support the team in my role as a care practitioner.


Claire

Claire McDonald

Job Title: Carer/Dignity Champion

I am the Dignity champion in Canmore Lodge and support the team as a care assistant in the Memory Lane community.


Dignity plays a part in all our roles at Canmore Lodge.


Pamela

Pamela Davidson

Job Title: Administrator/Well-being Champion

Pamela is the Administrator at Canmore Lodge and supports our residents, relatives and staff.


She is our dedicated wellbeing champion in the home.


Lynn

Lynn Livingstone

Job Title: Housekeeper

My name is Lynne and I am the Head Housekeeper at Canmore Lodge. Part of my role at Canmore Lodge is overseeing the laundry and domestic team and ensuring the environment is kept clean and homely. As I go around all areas in Canmore, I get the pleasure of forming therapeutic relationships with our residents and their loved ones.


Davis

Davis Mathai

Job Title: Head Chef

I am Head Chef at Canmore Lodge here in Dunfermline. We pride ourselves in making sure our residents enjoy and receive the meals that they want to eat. Spicy food and home baking always goes down a treat!


Adeni

Adeni Rutter

Job Title: Maintenance

I relocated to Scotland from England. I was a Facilities Assistant at Birmingham University for many years before joining the team at Canmore. I enjoy spending time with the Residents and supporting the home in any way I can.


Gordon

Gordon Pennycook

Job Title: Maintenance

I am a Joiner to trade and have worked in various property roles throughout my career. I joined the team at Canmore in 2019 as a Housekeeping Assistant before moving into the maintenance team.


Nasreen, Corey & Margaret

Nasreen, Corey & Margaret

Job Title: Activities

Welcome to our activity team here at Canmore Lodge. Nasreen, Corey and Margaret bring with them loads of different strengths to compliment our activities for our residents wellbeing here at Canmore Lodge


Yee Lam

Yee Lam Lee

Job Title: Music Therapist

Yee joined the team at Canmore in 2023 and delivers one to one and group therapy sessions. Residents are really taken with her can do attitude.


Margaret

Margaret Bastianelli

Job Title: Resident Ambassador

Margaret takes an active part in our life enrichment programme and the homes resident forum. Margaret is the voice of the resident group and as an Ambassador will meet with our residents to find out their values, feedback and any ideas for improvement. Margaret will also take part in the recruitment process by being part of the interview panel and plays an important part in introducing new residents to the home.


Adele

Adele Brockie

Job Title: Relative Ambassador

Adele’s mum lives in Canmore Lodge and she advocates within the Canmore Lodge for our residents and going forward our relatives. She is a regular at relatives meetings and our dementia café.