This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.
Barchester Canmore Lodge Care Home has a Review Score of 10 (9.960) out of 10, based on 21 reviews in the last 2 years. Over all time Barchester Canmore Lodge Care Home has 59 reviews.
Review from Robyn M (Ex Family Member) published on 20 February 2020
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Canmore Lodge Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jane M (Relative of Resident) published on 31 January 2020
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Canmore Lodge Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Craig J (Nephew of Resident) published on 24 January 2020
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Canmore Lodge Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Marie R (Wife of Resident) published on 15 January 2020
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Canmore Lodge Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P R (Partner of Resident) published on 30 August 2019
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M S (Wife of Resident) published on 30 August 2019
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Susan S (Daughter of Resident) published on 28 August 2019
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Barbara M (Friend of Resident) published on 20 June 2019
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Excellent staff. Very friendly, helpful.
Overall care is amazing.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Bert A (Husband of Resident) published on 24 May 2019
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jean G (Friend of Resident) published on 8 May 2019
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J M (Power of Attorney of Resident) published on 14 February 2019
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Aaron L (Grandson of Resident) published on 5 February 2019
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Allan M (Son of Resident) published on 24 January 2019
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Isabell D (Relative of Resident) published on 26 November 2018
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Maureen B (Wife of Resident) published on 21 November 2018
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from N T (Resident) published on 14 November 2018
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kathleen W (Wife of Resident) published on 24 October 2018
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Christina V (Daughter of Resident) published on 8 June 2018
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Thomas M (Son of Resident) published on 5 December 2016
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 10 (9.960) out of 10 for Barchester Canmore Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 21 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.960 for Barchester Canmore Lodge Care Home is calculated as follows: ( (241 Excellents x 5) + (10 Goods x 4) ) ÷ 251 Ratings = 4.96
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Canmore Lodge Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 21 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 26 Jun 2024
| How well do we support people's wellbeing? |
Very good
(5) |
| How good is our leadership? |
Good
(4) |
| How good is our staff team? |
Very good
(5) |
| How good is our setting? |
Good
(4) |
| How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: General Manager
Hi, my name is Kimberley and I am the General Manager here at Canmore Lodge.
Thank you for taking the time to look further into what we have to offer to you or your loved one.
I have been with Canmore Lodge since 2011 when I joined the team as a Carer. I then went on to join the Admin team in 2016 as an Administrative Assistant before being promoted to Administrator in 2017. I now find myself as the General Manager which has been a great achievement.
I am passionate about the home and the team we have here at Canmore Lodge.
Job Title: Deputy Manager
Hi, I am Sharon and I have worked within both the NHS and private sectors as a Staff Nurse, Charge Nurse and Deputy Manager. I moved to Strachan House in January 2017 as the Unit Nurse Manager and joined Canmore Lodge in July 2018 as Deputy Manager. My passion is dementia care and the Memory Lane unit within the home is an excellent environment to enhance the quality of care for those we support.
Job Title: Unit Manager- Elderly Frail
Angie is the unit manager for our elderly frail community and has worked at Canmore Lodge since 2004.
Angie is very well liked by all our residents and relatives. Her aim is to deliver the best possible care for all residents and promote compassion and independence in the home.
Job Title: Unit Manager - Memory Lane
I have worked within Canmore for many years and initially came on board agency nurse. I have worked in many different environments and found Canmore Lodge to be the place I wanted to work.
Job Title: Care Practitioner/Dementia Champion
Baillie is a care practitioner in the Memory Lane community and leads the care team as a Dementia champion within Canmore Lodge.
Job Title: Care Practitioner/Palliative Care Champion
Over the thirteen years I have worked at Canmore Lodge I have gathered skills that have benefited residents, staff and myself to become a palliative champion and support the team in my role as a care practitioner.
Job Title: Carer/Dignity Champion
I am the Dignity champion in Canmore Lodge and support the team as a care assistant in the Memory Lane community.
Dignity plays a part in all our roles at Canmore Lodge.
Job Title: Administrator/Well-being Champion
Pamela is the Administrator at Canmore Lodge and supports our residents, relatives and staff.
She is our dedicated wellbeing champion in the home.
Job Title: Housekeeper
My name is Lynne and I am the Head Housekeeper at Canmore Lodge. Part of my role at Canmore Lodge is overseeing the laundry and domestic team and ensuring the environment is kept clean and homely. As I go around all areas in Canmore, I get the pleasure of forming therapeutic relationships with our residents and their loved ones.
Job Title: Head Chef
I am Head Chef at Canmore Lodge here in Dunfermline. We pride ourselves in making sure our residents enjoy and receive the meals that they want to eat. Spicy food and home baking always goes down a treat!
Job Title: Maintenance
I relocated to Scotland from England. I was a Facilities Assistant at Birmingham University for many years before joining the team at Canmore. I enjoy spending time with the Residents and supporting the home in any way I can.
Job Title: Maintenance
I am a Joiner to trade and have worked in various property roles throughout my career. I joined the team at Canmore in 2019 as a Housekeeping Assistant before moving into the maintenance team.
Job Title: Activities
Welcome to our activity team here at Canmore Lodge. Nasreen, Corey and Margaret bring with them loads of different strengths to compliment our activities for our residents wellbeing here at Canmore Lodge
Job Title: Music Therapist
Yee joined the team at Canmore in 2023 and delivers one to one and group therapy sessions. Residents are really taken with her can do attitude.
Job Title: Resident Ambassador
Margaret takes an active part in our life enrichment programme and the homes resident forum. Margaret is the voice of the resident group and as an Ambassador will meet with our residents to find out their values, feedback and any ideas for improvement. Margaret will also take part in the recruitment process by being part of the interview panel and plays an important part in introducing new residents to the home.
Job Title: Relative Ambassador
Adele’s mum lives in Canmore Lodge and she advocates within the Canmore Lodge for our residents and going forward our relatives. She is a regular at relatives meetings and our dementia café.
