Forth Bay Nursing Home

Walker Street, Kincardine-on-Forth, Alloa FK10 4NT
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9.3 24 Reviews
  • Forth Bay Nursing Home, Alloa
Forth Bay is a purpose-built nursing home located in a beautiful area close to the River Forth offering a full range of nursing and dementia care support, including trial stays, short stay and convalescent care, as well as long-term care.

Forth Bay has an excellent local reputation and strives to maintain a friendly, happy atmosphere. The highly-trained care team and dedicated health and wellbeing coordinator work with each resident, along with their loved ones, to create individual care plans with the aim of enabling residents to get the very most from life.

Residents are encouraged to bring important personal possessions to personalise their rooms and to really make them their own.

Forth Bay offers staff unique dementia training where they are encouraged to promote the importance of meaningful activities and a stimulating environment for people living with dementia, as well as addressing clinical aspects of care.

Care Provided by Forth Bay Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 58 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Fiona Day (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (53)
    • Single Rooms with ensuite Wet Room (53)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Forth Bay Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,550
    • Self-Funded Residential Dementia Care from £1,550
    • Self-Funded Nursing Care from £1,800
    • Self-Funded Nursing Dementia Care from £1,800
    • RESPITE Self-Funded Residential Care from £1,700
    • RESPITE Self-Funded Residential Dementia Care from £1,700
    • RESPITE Self-Funded Nursing Care from £1,800
    • RESPITE Self-Funded Nursing Dementia Care from £1,800
  • (these prices are only a guideline, please contact Forth Bay Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
Total of 24, showing 1-20
9.3

Forth Bay Nursing Home has a Review Score of 9.3 (9.296) out of 10, based on 11 reviews in the last 2 years. Over all time Forth Bay Nursing Home has 24 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 4.0 out of 5

Staff are friendly and welcoming, from an overall experience I feel there needs to be more activities/outings for residents to engage in, there have been a few times I've visited and residents are sitting round the TV watching inappropriate films with violence, swearing and they have complained. I feel
staff should be more aware of this, it shouldn't be relatives that are having to find something more
suitable to entertain them. There are times when I know my gran is well looked after depending on what team is on that day. Personal care and hygiene could be improved.

Reply from Home Manager, Home Manager at Forth Bay Nursing Home

Feedback like yours is extremely important to us, as it does not align with the typically positive responses we receive. We understand that you have already spoken with our team, who have taken your concerns seriously and implemented improvements based on your feedback. If there is anything further we can do, please don't hesitate to reach out to us directly.


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Overall Experience  Overall Experience 4.0 out of 5

Most of the carer are good, but some don't understand what your are saying. My husband cant walk or talk therefore there are no activities. No idea what the night shift do, but my husband chair is often dirty, can't clean it through the day as the only time he is out of it is bed time. The laundry is
not the most hygienic sometimes smells and stained.

Reply from Home Manager, Home Manager at Forth Bay Nursing Home

We pride ourselves on the resident experience and we are very sorry that you were unhappy with your husbands care. We take comments such as this extremely seriously as it does not reflect the typical positive feedback we receive. We understand that you have spoken with members of our team, and they have already learnt from and taken actions in response to your feedback. If there is anything else we can do, please do not hesitate to contact us directly.


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Overall Experience  Overall Experience 4.0 out of 5

Initially, we were made to feel very welcome when being shown around and despite the home maybe not being the most modern and looking a little tired, the most important thing, the care, turned out to be of the highest quality. The full-time staff could not do enough for my aunt and we were impressed
with the reviews taking place regularly and being included. The caters, on the whole, were happy and attentive and only occasionally temporary staff appeared to be less interested. I was kept informed of any issues promptly and could see that actions agreed were being taken. Thanks to all - especially the lady on the reception and those on the ward. I know that she was happy staying at Forth Bay.

Reply from Home Manager, Home Manager at Forth Bay Nursing Home

Thank you for your review, we're glad to hear that you're happy with the quality of care at Forth Bay. We're so sorry for your loss and we hope we made your Aunt's time at Forth Bay as enjoyable as possible. We also really appreciate your honest feedback as it enables our continuous improvement and your comments will be shared with our team.


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Overall Experience  Overall Experience 4.0 out of 5

My wife has been in Forth Bay Nursing Home for just short of two years. My first impressions were very positive. The management, admin staff, catering staff and most importantly, the carers and nurses were all friendly, welcoming and caring in their roles. The premises were smart and clean. This has
largely continued to be the case over two years. One reservation concerns the time taken to remedy maintenance issues - in the case of my wife's room: drawers coming apart, curtains handing fixtures and broken safety cover on electric switch mounting. Another regards the turnover of care staff - this seems to have accelerated of late.

Reply from Home Manager at Forth Bay Nursing Home

Thank you, Michael, for taking the time to leave us a review and for all your comments about our home and the care your wife has received. The care and services we deliver, as a team, to our residents and families are extremely important to us, all your comments and concerns have been shared with the team.


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Overall Experience  Overall Experience 4.0 out of 5

1) Home is friendly and clean and my wife is always clean and tidy.
2) Getting entry when the desk is unmanned or at weekends and evenings, a keypad entry system is required as you can stand for 15 minutes.
3) Agency staff are not managed properly, perhaps lead shift nurses require management training.
4)
Full-time staff cannot be faulted but sometimes seem to be short-staffed.
5) Full-time staff are very good and kind with the residents.
6_ Information on doctors or hospital appointments are not chased up, not good enough.

Reply from Home Manager at Forth Bay Nursing Home

Thank you, Jack, for taking the time to leave us a review and for your feedback about our home and team. The care and services we deliver, as a team, to our residents and families are extremely important to us, all your comments have been shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

The staff at Forth Bay, from the cleaners to the management have to be highly praised. They are cheerful, very approachable, and never too busy to help. They have and are making my mother's stay quite enjoyable. The staff are very good at keeping me informed of any changes to meds or doctor/hospital
visits. Forth Bay is a friendly, warm and comfortable nursing home, but made so by the care and dedication of the staff, for which I am so very grateful.

Reply from Home Manager, Home Manager at Forth Bay Nursing Home

Thank you Frank for taking the time to leave us a review and for your lovely comments about our home and team at Forth Bay, we are pleased to read your mother is enjoying her stay and settling in. Your feedback will be shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

From the first day, I have been impressed by the way we were welcomed and encouraged. I have found the staff to be very aware of my relative's needs and they have grown to understand their ways very quickly. This has meant I am no longer stressed about safety concerns and that any need is quickly addressed.
From the managers and unit staff to housekeeping and admin, I have nothing but the highest praise.

Reply from Home Manager at Forth Bay Nursing Home

Thank you for your lovely comments. The care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

Brother has been a resident in the home for three years. Staff are very good and give him the best care you could ask for, for any relative.

Reply from Home Manager, Home Manager at Forth Bay Nursing Home

Thank you for your lovely comments. The care and services we deliver as a team to our residents and families are extremely important to us. Your feedback will be shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

My son has been resident in Forth Bay since January 2020 and he is so well looked after. I am content that the way he is treated is so kind and constant. He is always clean and well dressed whenever I visit him. I don't have a regular day to visit as I am elderly and depend on someone driving me to
Kincardine so its lovely to know he is genuinely well attended. I can only say I am happy he is in Forth bay with all the kind and lovely, hardworking staff.

Reply from Home Manager, Home Manager at Forth Bay Nursing Home

Eleanor, thank you for taking the time to leave us such a fantastic review! We're happy to hear that your son is receiving such great care at Forth Bay. I will pass on your kind comments to the whole team.


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Overall Experience  Overall Experience 4.0 out of 5

Good points;
1) Staff are very good and so patient.
2) Food excellent.
3) Gardens meticulously kept.
Possible improvements;
1) More activities/trips out - garden centre, local eateries.
2) External door entry - reception is often unmanned, leading to long wait times for visitors.
3) More 1-1's
between care staff and residents.

Reply from Home Manager, Home Manager at Forth Bay Nursing Home

Thank you for your positive feedback. Nothing is more important to us than providing the highest quality care to our residents and we always want to learn from the experiences of the people in our care as well as their loved ones. We have passed on your feedback to the team, and they will use your feedback to continue to improve the services we provide.


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Overall Experience  Overall Experience 4.0 out of 5

Staff are lovely and very caring. Room is clean and comfortable.
Food is inconsistent. Fish and chips (Friday) and roast on Sunday are very good. Breakfast is good. Lunch tends to be soup which is good but other food can be very stodgy. No salafs. Stodgy pasta, lots of chips - unhealthy and often unappetising.
Activities
are lacking - no regular, meaningful or stimulating activities aside from church service televised on Sundays. Weekly activities and singing would be appreciated.
Staff are lovely though!

Reply from Home Manager at Forth Bay Nursing Home

Thank you for the positive comments. We have passed on your feedback on food and activities to the team and they will use your feedback to continue to improve the services we provide.


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Overall Experience  Overall Experience 5.0 out of 5

No complaints. Can find no fault with any part of the home. Staff excellent. Part of the home is being rebuilt but has no effect on care.

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Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care given to Mum since she has been in Forth Bay. Her health has improved somewhat since she came to stay, thank you.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent care. Mum always well cared for. We regularly visit, even impromptu visits, and Mum always tidy, clean, well dressed, hair/nails done. Staff/management keep me informed and are approachable for questions. We have good rapport with staff.

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Overall Experience  Overall Experience 4.0 out of 5

Forth Bay Care Home in Kincardine is so clean, tidy and homely and staff are so caring and helpful. My cousin's room is well looked after and always clean and tidy. My cousin is clean and always in clean clothes and if she dirties them they are changed promptly. My cousin, even though she can't communicate,
I can see she is happy and content.

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Overall Experience  Overall Experience 5.0 out of 5

Everything about this care home is first class, from the staff to the surroundings, the food, the cleanliness - excellent!

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Overall Experience  Overall Experience 5.0 out of 5

Before my dad went into your home, I had nightmares about homes and said my parents would never go into one but your home is amazing from your very lovely staff. The way my dad and everyone is treated as an individual and with dignity. Dad is well looked after, well fed, has a bath whenever he likes.
The home is beautiful and great for organising entertainment for their residents. The manager is so approachable and lovely to chat over everything regarding dad.

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Overall Experience  Overall Experience 5.0 out of 5

My mother, who is terminally ill, elected to come to Forth Bay Care Home for her end of life care upon discharge from a hospital.
Since arriving she has received first class care in every aspect of her palliative care from the extremely kind, caring and professional team of nurses and carers here at
Forth Bay.
Her room is bright with nice decoration and is kept spotlessly clean.
The home, in general, has a happy and welcoming atmosphere.
There is nowhere else my family and I would rather have her as we move closer to her end of life.

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Overall Experience  Overall Experience 5.0 out of 5

My terminally ill mother was admitted to Forth Bay Nursing Home in May 2018.
She was immediately made welcome and treated with the utmost respect by all the staff, as were the family.
Her room was large, bright, cheery and spotlessly clean.
The staff were thorough, professional, friendly and helpful.
All
the above culminated in making an extremely difficult, trying time, easier to handle.
My family and I could not fault Forth Bay Nursing Home.

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Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my husband receives from all the staff. I feel my husband's care is very 'person-centred' for his needs. I am very grateful for how the staff have treated me. I cannot find any fault in any of my husband's care. I feel the staff have all got to know him very well and
know his sense of humour.

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Current Review Score: 9.3 (9.296)

Overview of Review Score

The Review Score of 9.3 (9.296) out of 10 for Forth Bay Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.348 for Forth Bay Nursing Home is calculated as follows: ( (69 Excellents x 5) + (47 Goods x 4) + (10 Satisfactorys x 3) + (5 Poors x 2) + (1 Very Poors x 1) ) ÷ 132 Ratings = 4.348

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.948 Points relating to the number of positive Reviews for Forth Bay Nursing Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6. 11 Positive Reviews ÷ 11.6 = 0.948

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 29 Mar 2024

How well do we support people's wellbeing? Good

(4)

How good is our leadership? Good

(4)

How good is our staff team? Good

(4)

How good is our setting? Good

(4)

How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Fiona

Fiona Day

Job Title: Registered Manager

Joined: 2015

As Manager of Forth Bay, Fiona leads her professional staff team in providing the highest level of residential and nursing care and support for those living at the home.


Fiona joined Forth Bay as a newly qualified Staff Nurse in 2001 and has since taken on a number of senior roles including Charge Nurse in 2003 and Deputy Manager in 2006. It is this in-depth knowledge of the home that has equipped Fiona well for the role of Home Manager, where she will be working hard to ensure that those in her care lead happy and fulfilling lives, whilst maintaining choice over the care and support they receive.


‘I strive to give our residents the care and lifestyle they wish to have and endeavour to involve them in every aspect of their care.’

As well as spending time with residents and making sure that they are comfortable, safe and happy, Fiona sees it as an important part of her role to act as a mentor to her team. She firmly believes that a happy, fulfilled and motivated staff team will be in a better position to consistently deliver a high standard of care.


Away from work, Fiona enjoys a range of hobbies including arts and crafts and having lived in the region for over 30 years, she loves nothing more than taking in the picturesque local scenery whilst walking her beloved dog.


Frequently Asked Questions about Forth Bay Nursing Home

What types of Care is Forth Bay Nursing Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Forth Bay Nursing Home provide?

Palliative Care, Day Care, Physiotherapy, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Forth Bay Nursing Home have?

There are 53 Single Rooms.

What are the Facilities & Services at Forth Bay Nursing Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Forth Bay Nursing Home to the centre of Alloa?

4.5 mile(s) as the crow flies, distance by road may be significantly further.