Gowrie House Care Home

18/20 West Albert Road, Kirkcaldy KY1 1DL
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9.8 46 Reviews
  • Gowrie House Care Home, Kirkcaldy
Gowrie House Care Home is a tastefully decorated care home where every aspect contributes to residents' quality of life. The home offers person-centred residential, nursing, respite and dementia care.

Set in the heart of the seaside town of Kirkcaldy, the home has four lounges that all overlook the private grounds. the home boasts of a Dining room, café and cinema/activity room. Residents benefit from the home's own hairdressing salon and a varied activities programme to ensure no two days are the same.

The skilled and compassionate staff delivers care with patience, focus and kindness tailored to each resident's needs and capabilities.

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Care Provided by Gowrie House Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Gwyneth Christie (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Gowrie House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,634 – £1,634
    • Self-Funded Nursing Dementia Care £1,634 – £1,634
  • (these prices are only a guideline, please contact Gowrie House Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open visiting


  • Parking

  • Secure care park at rear of building


Gowrie House Care Home Reviews (46)

Total of 46, showing 1-20
9.8

Gowrie House Care Home has a Review Score of 9.8 (9.762) out of 10, based on 11 reviews in the last 2 years. Over all time Gowrie House Care Home has 46 reviews.

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Review from Zoe B (Daughter of Resident) published on 5 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has now been living in Gowrie House for just under 2 years. The care continues to be consistently excellent, with staff going above and beyond. Mum is cared for with genuine respect and affection, which is so important for her. The staff understand and responds to her needs. The living environment
is lovely - the lounge in her unit has just been revamped to a high standard, and all the lounges are lovely. Meals are excellent, with menu changes. Diabetes is very well controlled and well catered for. Mum even had a special birthday cake made for her. Activities are excellent. We recently enjoyed a supported trip to the pantomime and have arranged a day trip to a marina (specific to mum) in the mobility car for next week. Staff and management continue to support family and friends throughout our difficult journey. I am grateful to them and highly recommend Gowrie House to anyone looking for a safe and caring home where their loved one will thrive.

Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you for your feedback, it really means a lot to hear positive outcomes for each resident who we look after.


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Review from Bryan T (Husband of Resident) published on 20 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was in Gowrie House 26th June until she died on 26th August. The end-of-life nursing and care that attended, supported and cared for my wife was of the highest. On each and every one of my visits, I was impressed and reassured as staff nursed and cared as if my wife was one of their own family.
For myself and others of our family, Gowrie House was simply the best with end-of-life.

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Review from Kenneth B (Nephew of Resident) published on 8 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to praise the staff and management team for their compassion and professionalism whilst providing care to my late auntie. The team continue to provide excellent care to my uncle, this is shown in many ways through the high standard of care and understanding of individual needs.
I would
like to emphasise no matter the need or ask of the individual the team try their best to make it happen.

Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you for taking the time to review our care Home, it really does mean a lot to us.


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Review from Alex T (Brother of Resident) published on 31 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been in Gowrie House for over three years and receives first-class care, and communication from staff is excellent.
There are plenty of activities and always something new planned.
The staff are very understanding and compassionate.
We are delighted with Gowrie House and highly recommend
it.

Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you for taking the time to review our care home; it really is appreciated to have your feedback.


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Review from J W (Daughter of Resident) published on 31 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that Mum receives is excellent. I would like to mention two particular members of staff. Mum is always well dressed when I visit her and looks really well.
Her room is much nicer now that it has been refurbished.
The meals that I have seen look delicious.
The whole building is looking
brighter and cleaner.
The staff are helpful and caring.
Huge improvements have been made, and it has not gone unnoticed.
The manager is helpful and sorts out any concerns quickly.

Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you for taking the time to review Gowrie House; it is great to hear to progress that has been made and for it to be recognised.


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Review from Mike A (Friend of Resident) published on 31 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our close friend has been a resident here for over 18 months now. In all of that time, I can find only good things to say regarding the levels of care that she receives.
She is always well-presented, and her personal care is well taken care of. As the time she has been here has passed, she has been
encouraged to take part in all activities suitable for her, which she now participates in and enjoys greatly.
She loves getting her hair done and the pamper days where she has her nails done and hands massaged.
Her room is kept clean, as are all areas within the home. She gets on well with all members of staff. The carers and nurses are all willing to spend time with her on a one-to-one basis if required, and she enjoys these moments hugely.
A huge thanks to everyone there for doing a fantastic job.

Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you for taking the time to review Gowrie House; we really appreciate your feedback and your support.


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Review from Jenni K (Daughter of Resident) published on 31 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have no complaints or points to raise with regard to my mother's care. She is happy, healthy and well cared for. She makes comments to me when I tell her to speak to a nurse or carer about something - “Oh they’re run off their feet, they’re busy folk, but they are always happy to help when they can”
- I think that says it all.
Cleanliness is very good.
Just items going missing which I know happens in all care homes, and nothing that I’m concerned about.

Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you for taking the time to review Gowrie House. All points raised we will pick up as all feedback is important to us.


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Review from D W (Son of Resident) published on 31 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very grateful for the end-of-life care at Gowrie House, which supported my father, and his family, through the hardest of times. The staff were exceptional as they cared for Dad and for his visitors, guiding us gently and giving us confidence that everything that could be done was being done. I
can’t deny that there were ups and downs during his residency, but at the most difficult time for us, many of the staff were outstanding.
For anyone with a friend or relative at Gowrie, I would recommend getting to know the staff as early as possible to build up a relationship with them. You will find they are good people who want to know about the person they are looking after, and some will develop a valuable rapport with your loved one.
And in the end, they all shared our grief.

Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you for your feedback; it was a pleasure to know and care for your dad.


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Review from Louise L (Daughter of Resident) published on 31 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has been in Gowrie House for 9 months now and is very settled.
From the moment I step through the door I am greeted and chatted to and this follows through to the carers, nurses, chef, maintenance person, cleaners etc etc. Most staff within the home know my Dad by name and always have a good
word to say about him. Dad has great relationships with all the staff in Gowrie House and enjoys sitting own at meal times for chats and good food with the other residents. We love sitting in the garden which has loads of beautiful flowers. If I have any concerns I am able to talk to a member of staff to get my concerns across and they have always come back to me with an answer.
I feel very grateful to know that my Dad has great care 24/7 and this gives me great peace of mind. Thanks to every member of staff in Gowrie.

Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you for providing some lovely feedback about Gowrie House. It is a pleasure to look after you Dad.


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Review from Margaret S (Wife of Resident) published on 21 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has now been in a year and must say I have not had one complaint and must congratulate all staff on receiving the high marks from the recent inspection. They all include you in their activities and celebrations which myself and family have attended with gusto.

Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you for reviewing our care home, we really appreciate your feedback and it is great to include everyone in our home.


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Review from Jill S (Daughter of Resident) published on 19 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care Dad receives. He's happy and content. Dad likes his food and there's certainly plenty on offer!
All staff, from reception to caring staff to management, all welcome you with a smile and a chat. The activities team do an excellent job.
The home has a nice friendly feel to
it and would recommend it to anybody looking for a care home for their loved one.

Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you for your feedback, we really appreciate it.


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Review from Susan R (Daughter of Resident) published on 23 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Delighted to have found such a lovely nursing home for my elderly and frail mum! She had a bad fall at home, resulting in a 12-week hospital stay and then began the process of visiting nursing homes (when it became apparent that she could never return home). From the first minute I visited Gowrie House,
I felt a very welcoming atmosphere with warm greetings from all staff and residents! When I left thirty minutes later, I knew that this was my preferred choice for Mum and, kindly, the manager ensured a bed was available on her discharge, which was much appreciated! Mum has now been a resident for seven weeks and although she is still adjusting to her new environment, myself and family are very happy with the care Mum is receiving and the excellent home-cooked food! All the staff are very pleasant, kind and patient and we are extremely grateful for their kindness in caring for Mum. We look forward to the summer months when we can all enjoy the beautiful sunny gardens.

Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you for your review, first few weeks are the hardest to adjust to such great changes, however, it is great to hear your mum feels settled.


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Review from Margaret D (Daughter of Resident) published on 23 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has now been in Gowrie House Care Home since September 2019. You can see that the whole team genuinely care for her and this provides great comfort to myself and all the family. The care of my mother in August 2022 when she had a stroke was beyond the call of duty. My mum is very happy, safe
and settled. All of the staff are amazing, everyone speaks to me and my mum. All staff and management do an excellent job.

Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you for your kind words. We have a very dedicated team here at Gowrie and it is good to have the recognition from you.


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Review from Valerie O (Daughter of Resident) published on 9 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad received excellent care throughout his time at Gowrie House Care Home and sadly passed away in September but what I wanted to review was the end-of-life care he received. It's not something you want to think about for your parents but the experience at Gowrie was exceptional. All of the staff
were truly amazing, always treating my dad with care, compassion and dignity and keeping us informed throughout with his condition. They went above and beyond. Not only did they look after my Dad, they looked after my sisters and I, keeping us upbeat, there to listen if we needed a chat and offering words of comfort and a cuddle when we were feeling low. We will never be able to truly express how much it meant to us. The words thank you just don't seem enough. Thank you from the bottom of our hearts.

Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you for letting us know how we are doing at Gowrie House Care Home. The care and well-being of every resident and their family is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from L S (Daughter of Resident) published on 28 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Was a bit hesitant about putting Mum into a care home, it was something I said that would never happen but to be honest it's been the best decision we as a family have made. Mum settled in quickly and I can now enjoy spending time with her as her daughter and not her carer. All of the staff from the
minute you enter are always welcoming and the staff in the Lewis suite are very caring and brilliant with my mum. I have absolutely no worries about the care my mum is receiving.

Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you for taking the time to review our care home, it is lovely to hear you are enjoying spending quality time with your mum.


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Review from Ann H (Daughter of Resident) published on 24 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment you enter the home until you leave, the staff are all very welcoming and always have time for a chat or to answer any questions. When we were looking for a nursing home for Dad, some people screwed up their faces at the mention of Gowrie House Care Home from their knowledge of residents'
care in previous years however, we heard it was now in the hands of new owners/staff and couldn't be happier with the care and attention Dad receives. The social worker also said this was a good place to consider. There are various activities twice a day and also events relatives and friends can attend. My dad has only been in five months and we have been to several events. Even my 15 year old granddaughter was impressed with the way the staff communicated and connected with the residents when she attended one of the events with me. I would not hesitate to recommend Gowrie House.

Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you very much for taking the time to review our service. It is especially great to hear that you are happy with your dad's care, we endeavour to provide a high standard of care and support at Gowrie House.


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Review from Mary S (Wife of Resident) published on 2 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't speak highly enough about Gowrie House Care Home. My husband is very well looked after and all the staff and management do an excellent job. He is really happy there and the care and attention he receives daily from all the lovely care staff are clear to see. His room is always clean and
tidy and is nice and bright for him to sit in. When I visit him, I am always greeted with a smile and a cup of tea too.

Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you for taking the time to review us, your feedback is much appreciated.


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Review from L M (Wife of Resident) published on 12 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Manager and carers, the best.
Patients are well looked after.
Plenty of entertainment.
I'm kept up to date on any changes to my husband eg, medication.

Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you so much for your kind comments, on behalf of all of our staff, it is very much appreciated.


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Review from Dianne W (Daughter of Resident) published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents moved to Gowrie House Care Home at the end of 2021. The transition into care was made seamless by all the staff. They are always attentive and friendly and make us feel like we have an extended family. My parents have made new friends with other residents and are well looked after.

Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you for taking the time to review our home. We really appreciate all feedback and it is good to hear your and your parent's experiences within Gowrie House.


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Review from M K (Son-in-law of Resident) published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and the home is very clean. Relatives enjoy the food very much.

Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you for letting us know how we are doing at Gowrie House Care Home. The care and well-being of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Current Review Score: 9.8 (9.762)

Overview of Review Score

The Review Score of 9.8 (9.762) out of 10 for Gowrie House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.845 for Gowrie House Care Home is calculated as follows: ( (112 Excellents x 5) + (14 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 129 Ratings = 4.845

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.917 Points relating to the number of positive Reviews for Gowrie House Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 11 Positive Reviews ÷ 12 = 0.917

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Quality grades

Date:

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (3)

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Meet the Team (3)

Richie

Richie Scobbie

Job Title: Maintenenace

Joined: 2018

Hi, my name is Richie Scobbie.
I am the maintenance man here at Gowrie House. I have been with the home for 2 and a half years now and enjoy being part of the Gowrie team. My role at the home is to maintain the home to a high standard making sure that all is safe for the residents and staff. When I am at home, I like to spend time with my kids going to their football games or fishing with my sons, we also like to go on family walks or do a spot of magnet fishing or camping.


Linda

Linda Hynes

Job Title: Housekeeper

Joined: 1998

Hi, my name is Linda.
I started work here at Gowrie House in April of 1998 as a domestic assistant and I have worked my way up to the position I have now which is Housekeeper. My main aim is to keep up the high standard of cleanliness and to keep Gowrie as homely and comfortable as possible for all our residents.
I am very family orientated and sadly became a widow 7 years ago so I now love spending most of my free time with my grandchildren and greatgrandchildren. I also have good friends in and outside of Gowrie House whom I am lucky enough to share many good laughs and holidays together.


Lorraine

Lorraine Brophy

Job Title: Deputy Manager

Joined: 2021

Hi, my name is Lorraine.
I have worked in care for over 30 years now in many roles, care assistant, home manager and most positions in between.


I am passionate about person-centred care and individualised care planning. I came to work in Gowrie House on March 21 and I am enjoying and looking forward to the ongoing development of small-unit living.


In my spare time, I support Celtic FC and attend as many games as possible. I also love to visit my son and granddaughter in Portugal.


Frequently Asked Questions about Gowrie House Care Home

What types of Care is Gowrie House Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Gowrie House Care Home provide?

Palliative Care, Convalescent Care & End of Life Care are other types of care provided.

How many Rooms does Gowrie House Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Gowrie House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Gowrie House Care Home to the centre of Kirkcaldy?

0.4 mile(s) as the crow flies, distance by road may be significantly further.