Open visiting
Secure care park at rear of building
Gowrie House Care Home has a Review Score of 9.8 (9.762) out of 10, based on 11 reviews in the last 2 years. Over all time Gowrie House Care Home has 46 reviews.
Review from Ann D (Wife of Resident) published on 6 August 2018
Submitted via Website •
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Reply from Ronnie Cavanagh, Marketing at Gowrie House Care Home
Thank you, Ann, for letting us know how we are doing at Gowrie House Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. We are so pleased to hear how well your husband has settled in. If there is anything more we can do, please do not hesitate to reach out.
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Review from Teresa M (Daughter of Resident) published on 22 June 2018
Submitted via Postal Card •
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Reply from Ronnie Cavanagh, Marketing at Gowrie House Care Home
Thank you, Teresa, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Gowrie House Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Glad to hear how well your mother has settled in at Gowrie House.
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Review from J C (Resident) published on 13 March 2017
Submitted via Postal Card •
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Review from I S (Resident) assisted by family/friend published on 10 March 2017
Submitted via Postal Card •
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Review from Ian C (Husband of Resident) published on 8 March 2017
Submitted via Postal Card •
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Review from Rozalia C (Daughter of Resident) published on 17 November 2016
Submitted via Website •
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The Review Score of 9.8 (9.762) out of 10 for Gowrie House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.845 for Gowrie House Care Home is calculated as follows: ( (112 Excellents x 5) + (14 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 129 Ratings = 4.845
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.917 Points relating to the number of positive Reviews for Gowrie House Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 11 Positive Reviews ÷ 12 = 0.917
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date:
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: Maintenenace
Joined: 2018
Hi, my name is Richie Scobbie.
I am the maintenance man here at Gowrie House. I have been with the home for 2 and a half years now and enjoy being part of the Gowrie team. My role at the home is to maintain the home to a high standard making sure that all is safe for the residents and staff. When I am at home, I like to spend time with my kids going to their football games or fishing with my sons, we also like to go on family walks or do a spot of magnet fishing or camping.
Job Title: Housekeeper
Joined: 1998
Hi, my name is Linda.
I started work here at Gowrie House in April of 1998 as a domestic assistant and I have worked my way up to the position I have now which is Housekeeper. My main aim is to keep up the high standard of cleanliness and to keep Gowrie as homely and comfortable as possible for all our residents.
I am very family orientated and sadly became a widow 7 years ago so I now love spending most of my free time with my grandchildren and greatgrandchildren. I also have good friends in and outside of Gowrie House whom I am lucky enough to share many good laughs and holidays together.
Job Title: Deputy Manager
Joined: 2021
Hi, my name is Lorraine.
I have worked in care for over 30 years now in many roles, care assistant, home manager and most positions in between.
I am passionate about person-centred care and individualised care planning. I came to work in Gowrie House on March 21 and I am enjoying and looking forward to the ongoing development of small-unit living.
In my spare time, I support Celtic FC and attend as many games as possible. I also love to visit my son and granddaughter in Portugal.