Hilton Court Care Home

Hilton Road, Rosyth, Dunfermline KY11 2DD
Submit a Review
9.9 58 Reviews
  • Hilton Court Care Home, Dunfermline
Situated in the heart of Rosyth, Hilton Court is a 32 bed home with has good links by road and rail to all major towns and cities in the central belt.

The home has a team of experienced registered nurses and support workers who provide personalised, recovery focused support to individuals experiencing mental health difficulties and their associated conditions. Hilton Court also has access to various healthcare professionals, including GPs, Psychiatry/Psychology, Specialist Nursing Services, Talking Therapies and Community Mental Health Teams.

Hilton Court offers high quality accommodation where each resident has their own bedroom with ensuite facilities. There are several communal areas for residents to relax, socialise and dine in, including dedicated activities areas. The home also has private courtyard areas which are safe, secure and accessible, offering residents an area to sit and relax or enjoy a BBQ.

While the home offers long terms placements, as part of their rehab focus, it also has three self-contained apartments. These are designed to enable residents to develop their life skills with a view to them moving on to their own community-based accommodation.

Hilton Court offers residents a varied programme of activities that can be tailored to suit individual needs. Residents are supported and encouraged to socialise and engage in life at the home as well as in the local community.

Food is prepared by a team of professional chefs to ensure it is always nutritious, varied, and responsive to dietary requirements. The home also has a number of kitchenettes where the team work with residents to develop their cooking skills.

The team follow rigorous infection control procedures in line with the latest public health guidance to protect the safety of residents, their loved ones and the team.

Show Hilton Court Care Home on the Map

Care Provided by Hilton Court Care Home

  • Primary Care Categories
  • Detention Under Mental Health Act
  • Eating Disorders
  • Mental Health Condition
  • Respite Care
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 32 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Anorexia/Bulimia/Self Harming
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Schizophrenia
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Independent Living Training
  • Own GP if required

Good to Know

  • Person in charge
  • Suzanne Pitt (Home Manager)
  • Admission Criteria
    • Ages from 18 to 65
  • Room Information
    • Single Rooms (32)
    • Single Rooms with ensuite Wet Room (32)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2009
    • Number of floors: 1

Funding & Fees Guide for Hilton Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Hilton Court Care Home Reviews (58)

Total of 58, showing 1-20
9.9

Hilton Court Care Home has a Review Score of 9.9 (9.916) out of 10, based on 20 reviews in the last 2 years. Over all time Hilton Court Care Home has 58 reviews.

Overall Experience

  • 43
  • 14
  • 1
  • 0
  • 0

Date Published

58
6
11
20
38

Review from D C (Resident) published on 24 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We had a Christmas party with party games, like pass the parcel. We all thoroughly enjoyed it.
I would recommend this care home, because it is the only one I was told would give me independence for a flat. You do your own washing, ironing, cooking and cleaning.

Reply from Cameron, Hilton Court Representative at Hilton Court Care Home

Thank you for sharing your experience at Hilton Court! It's wonderful to hear how much you enjoyed the Christmas party and the festive games like pass the parcel, it sounds like a lot of fun. We're also delighted that you appreciate the independence our flats offer, allowing you to manage your own daily tasks like washing, ironing, cooking, and cleaning. Thank you for your kind recommendation. It means so much to us!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S W (Resident) published on 24 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are trained to a high level in all aspects.

Reply from Cameron, Hilton Court Representative at Hilton Court Care Home

Thank you we really appreciate your feedback. Our team is committed to providing quality, person centred care to our residents, and we ensure they are qualified and trained to the highest standards. It's great to see this recognised by our residents and service users. Have a great day!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A S (Resident) published on 24 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a family care home, we all work together.

Reply from Cameron, Hilton Court Representative at Hilton Court Care Home

Thank you very much for your wonderful review. We encourage our residents to connect with one another, build relationships, and grow together. As a team, there is no greater reward than witnessing our residents thrive. We are thrilled to be part of your journey and are delighted to hear that the family atmosphere and sense of community in our home are evident in the service we provide. Have a great day!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S B (Resident) published on 24 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and fellow residents at Hilton Court Care Home over Christmas and New Year had an absolutely amazing and fantastic, as well as fabulous time. Between how great all the staff were with all of us and housekeeping were great with everyone as usual. As well as management.

Reply from Cameron, Hilton Court Representative at Hilton Court Care Home

Thank you for sharing your review with us. We truly appreciate having you at Hilton Court. We're delighted to hear that you enjoyed your time with your peers during the festive break and recognised the hard work put in by our wider team. We will be sure to pass your kind words along to them. Have a lovely day!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K F (Resident) published on 12 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very informative. I go to Aqua Aerobics on Thursday I really enjoy that. I also go to the Express Group. I enjoy going to Bingo and the cinema. I like to be friendly and meet new people.

Reply from Cameron, Hilton Court Representative at Hilton Court Care Home

Thank you for sharing your experience! It's wonderful to hear about all the activities you enjoy, from Aqua Aerobics to Bingo and the cinema. It sounds like you make the most of every opportunity to stay active and social, which is fantastic. We're so pleased to hear that you enjoy meeting new people and being part of such a friendly community. Thank you for your kind words!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michael H (Resident) published on 11 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience has been excellent, well well-managed by the manager who does a wonderful job. The staff are competent, compassionate and conscientious.

Reply from Cameron, Hilton Court Representative at Hilton Court Care Home

Thank you so much for your wonderful feedback about Hilton Court. It's heartening to hear that you've had an excellent experience and that our manager's efforts have stood out to you. We're incredibly proud of our dedicated team and their compassionate, conscientious approach to care. Your kind words mean a lot to us, thank you!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J S (Resident) published on 17 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am really happy with the staff I went into town on my day and bought a top. I also received gifts, I was brought in a body wash and 3-in-1 shampoo and conditioner. We went to another town I went to see a musical it was amazing.

Reply from Cameron, Meallmore at Hilton Court Care Home

Thank you for sharing your positive experience! We're delighted you had a wonderful day in town and enjoyed your new top. It's great to know you appreciated the thoughtful gifts of body wash and 3-in-1 shampoo and conditioner. We're especially glad that you had an amazing time seeing a musical. Your happiness and satisfaction mean the world to us at Hilton Court Care Home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S L (Resident) published on 17 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like the meals, tea cakes, ice lollies. I am happy here. The staff are very good.

Reply from Cameron, Meallmore Ltd at Hilton Court Care Home

Thank you so much for your kind words! We're thrilled to hear that you're enjoying the meals, tea cakes, and ice lollies at Hilton Court Care Home. It's wonderful to know you're happy with us, and we truly appreciate your recognition of our colleagues. Your satisfaction means everything to us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from W H (Daughter of Resident) published on 2 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for your exceptional care of my father, everyone is kind, warm and helpful.

Reply from Cameron, Meallmore at Hilton Court Care Home

Thank you so much for your kind words. We are thrilled to hear that your father is receiving exceptional care and that you find our team kind, warm, and helpful. Our top priority is providing compassionate and attentive care, and your feedback means the world to us. We're grateful for the opportunity to care for your father and support your family.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E F (Resident) published on 24 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since arriving I have been very well looked after, I have been treated like an adult and the other residents I spend time with also behave like adults, at my last place I felt as though I was in a kindergarten. The food is first class, with plenty of choices. There are lots of activities, you are never
bored. I am happy here and I am quite content to be here.

Reply from Cameron, Care Home Representative at Hilton Court Care Home

Thank you for sharing your positive experience at Hilton Court. We're delighted to hear that you feel well cared for and respected in our community. It's wonderful to know that the variety in our dining options and activities is adding to your satisfaction. We're glad you've found happiness and contentment with us, and we look forward to continuing to make Hilton Court a place where you feel at home. Thank you for being a valued member of our community!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K M (Resident) published on 15 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a resident at Hilton Court for eight years. Out of all the other placements I've been in, it has been by far the best facility, atmosphere, staff, freshly cooked food with a different soup each day. The staff and management are all really nice and ask how I am regularly. There are also lots
of group activities, there is also a good amount of freedom when trust has been built up. If I had to be in a until due to CTO I would hope I was placed here at Hilton Court.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dawn G (Daughter of Resident) published on 17 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely wonderful care home. My mum has been so happy since coming here. All the staff are so vibrant and positive. They genuinely care and put effort into the care of the people they support. All very organised and clean as well. They hosted a birthday party for my mum and she loved it. she is very
loved here, no complaints whatsoever.

Reply from Cameron, Care Home Representative at Hilton Court Care Home

Thank you so much for your review of Hilton Court! We're overjoyed to hear that your mum is happy and thriving with us. Our team takes great pride in their vibrant and positive approach, and it's wonderful to know their genuine care and effort are making a real difference. We're also glad to hear that the cleanliness and organisation of our home meet your expectations. It was our pleasure to host a birthday party for your mum - celebrations like these are what make our community special. Knowing she feels loved here means the world to us. Thank you for trusting us with her care, and please know we're committed to keeping up the good work!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R N (Resident) published on 23 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my time here as of 2021, I have had an incredible experience. The support staff/nursing staff and management have been a tremendously good influence on my recovery. They have encouraged me and supported me to a very high standard, and continue to do so every day. My family see a big difference
in me. I feel like I am getting back to my old self again.

Reply from Cameron, Care Home Representative at Hilton Court Care Home

We are incredibly grateful for your kind review of Hilton Court. It's wonderful to hear that our dedicated support and nursing staff, along with our management team, have had such a positive impact on your recovery. We take great pride in providing our residents with the highest standard of care, and we're so glad to hear that you feel supported and encouraged each and every day. Your progress is a testament to the hard work and commitment you have put in, and we're thrilled to see you getting back to your old self again. Thank you for choosing Hilton Court; we're honoured to be a part of your journey.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S W (Resident) published on 14 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Meals are very presentable and tasty. If you want to put weight on, come here. I am cheered up when low and the staff make me feel better.

Reply from Suzanne Pitt, Manager at Hilton Court Care Home

Thank you for your review, we are pleased that you enjoy the meals provided. The staff team are delighted that they cheer you up when you feel low.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S C (Resident) published on 14 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Up until now, my time here has been well managed and handled. Health and well-being - I feel well and supported and looking forward to my next steps in health and recovery.

Reply from Suzanne Pitt, Manager at Hilton Court Care Home

Thank you for your feedback, we are glad you feel supported by the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Eric C (Brother of Resident) published on 11 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care, given in a home which can give all needs offered.

Reply from Suzanne Pitt, Manager at Hilton Court Care Home

Thank you for your positive feedback, it is wonderful to hear that you feel we offer excellent care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gregor M (Brother of Resident) published on 18 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very impressed with the leadership at Hilton Court Care Home with the staff at the home. My brother is very well cared for and that is very reassuring for his family

Reply from Suzanne Pitt, Manager at Hilton Court Care Home

Thank you for your feedback, we are so pleased to hear that you are impressed with the leadership and your brother is well cared for.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rosemary P (Mother of Resident) published on 21 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The review went well. Meetings for the first time. The resident seemed relaxed.

Reply from Suzanne Pitt, Manager at Hilton Court Care Home

Thank you for your feedback, we shall review our activities planner as a team and with residents.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J M (Sister of Resident) published on 13 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff I have spoken to have been friendly and polite and give care to all residents knowing each individuals needs respectfully.

Reply from Suzanne Pitt, Manager at Hilton Court Care Home

Thank you for giving us your feedback, we are delighted to hear that you find staff polite and friendly and that individuals needs are respectfully met.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M H (Resident) published on 11 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are friendly and caring.

Reply from Suzanne Pitt, Manager at Hilton Court Care Home

We appreciate your feedback, thank you for completing the review form for us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.916)

Overview of Review Score

The Review Score of 9.9 (9.916) out of 10 for Hilton Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.916 for Hilton Court Care Home is calculated as follows: ( (219 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 238 Ratings = 4.916

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hilton Court Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 19 Mar 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Very good

(5)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Suzanne

Suzanne Pitt

Job Title: Care Home Manager

I am passionate about my job and care deeply about both the team that I work with and the residents and families who let me be a part of their lives.


I aim to provide the best care for residents at Hilton Court and we go above and beyond to ensure that they have a happy and dignified stay at our home.


I have significant experience in the nursing sector, having qualified over 18 years ago and specialised in the care of sick children, the mental health sector and elderly care. It is this extensive knowledge and skill that I bring to my role as manager at Hilton Court.


We provide an array of activities to encourage our residents to stay active and look after their physical and mental well-being. This includes our very popular tai chi and yoga classes, which encourage physical activity and mindfulness.


Our home is subdivided into smaller domestic-style units that create a warmer, more intimate living experience for our residents. The courtyard also offers a quiet and enclosed space to enjoy some relaxation.


I want to ensure residents have fulfilled lives during their time at Hilton Court; their well-being is my top priority. I aim to bring fun and laughter, as well as security to the lives of those living with us.


We endeavour to empower residents to feel confident and independent and to support individuals to reach their own personal goals and wishes.


Frequently Asked Questions about Hilton Court Care Home

What types of Care is Hilton Court Care Home registered for?

Respite Care, Eating Disorders, Mental Health Condition, Detention Under Mental Health Act, Substance Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Hilton Court Care Home provide?

Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Hilton Court Care Home have?

There are 32 Single Rooms.

What are the Facilities & Services at Hilton Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hilton Court Care Home to the centre of Dunfermline?

2.9 mile(s) as the crow flies, distance by road may be significantly further.