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Leven Beach Care Home has a Review Score of 9.8 (9.770) out of 10, based on 14 reviews in the last 2 years. Over all time Leven Beach Care Home has 42 reviews.
Review from Frederick B (Partner of Resident) published on 29 June 2021
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Reply from Ruth Kinnear, Manager at Leven Beach Care Home
Thank you so much for writing this review. We know this pandemic has been difficult for you and appreciate you recognising how hard we all worked to keep our residents safe at this time. It is a pleasure for us to see you be able to spend more time in our home again.
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Review from F M (Sister-in-law of Resident) published on 29 June 2021
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Reply from Ruth Kinnear, Manager at Leven Beach Care Home
Thank you for taking the time to write us a review. We are delighted to be able to welcome you back into our home after, like you said, a very difficult year.
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Review from C M (Niece of Resident) published on 29 June 2021
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Reply from Ruth Kinnear, Manager at Leven Beach Care Home
Thank you for your kind comment and for taking the time to complete the review.
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Review from David B (Son of Resident) published on 29 June 2021
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Reply from Ruth Kinnear, Manager at Leven Beach Care Home
Hi David. Thank you so much for your kind words. We feel honoured to have been given the chance to care for your dad and welcome you all into our extended family.
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Review from R H (Wife of Resident) published on 29 June 2021
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Reply from Ruth Kinnear, Manager at Leven Beach Care Home
Thank you for taking the time to write a review. We fully appreciate how difficult this last year has been for you and your family and we are delighted to see the easing of government restrictions means we are able to welcome you back into our home more frequently again.
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Review from A Y (Daughter of Resident) published on 29 June 2021
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Reply from Ruth Kinnear, Manager at Leven Beach Care Home
Thank you for this kind review. We all enjoy the chats and the banter we have with your dad.
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Review from R T (Cousin of Resident) published on 29 June 2021
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Reply from Ruth Kinnear, Manager at Leven Beach Care Home
Thank you. We appreciate you taking the time to write a review. We are glad you enjoy your visits to see your cousin.
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Review from Grace S (Friend of Resident) published on 29 June 2021
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Reply from Ruth Kinnear, Manager at Leven Beach Care Home
Thank you Grace for your comments. We are saddened to hear the food is not meeting your expectations. Can we take this opportunity however to reassure you we are meeting with your friend regularly and trying our best to provide alternatives from our already extensive menu. During your next visit we will arrange for you, with your friend, to meet with our chef and compile a meal plan.
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Review from L C (Daughter of Resident) published on 29 June 2021
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Reply from Ruth Kinnear, Manager at Leven Beach Care Home
Thank you for your kind words. We will be forever grateful you entrusted your parents into our care. It was our pleasure to not only care for your parents but also to be able to support you and your family through such a difficult time.
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Review from J M (Son of Resident) published on 29 June 2021
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Reply from Ruth Kinnear, Manager at Leven Beach Care Home
Thank you John for your kind comments. We are looking forward to getting to know your mum, you and your family more over the coming months.
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Review from C W (Daughter of Resident) published on 29 June 2021
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Reply from Ruth Kinnear, Manager at Leven Beach Care Home
Thank you for your kind words. It is our pleasure to care for your mum and support her to make her own choices about the way she wishes to spend her days.
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Review from Karon B (Daughter of Resident) published on 29 June 2021
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Reply from Ruth Kinnear, Manager at Leven Beach Care Home
Aww Karon, thank you so much for your kind words. It is our absolute please to have firstly cared for your dad and now have the opportunity to care for your mum. She has the ability to brighten everyone's day which has been so so much needed over this difficult last year. You are very much like family to us here at Leven Beach and we want to thank you for the support you give us.
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Review from S H (Daughter of Resident) published on 29 June 2021
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Reply from Ruth Kinnear, Manager at Leven Beach Care Home
Hi Sheila. Thank you for your kind words. Mum certainly has settled in well at Leven Beach and her smile brightens our days. Your mum loves a blether and I'm not sure if we benefit more from these chats than your mum or vice versa.
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Review from F B (Daughter of Resident) published on 29 June 2021
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Reply from Ruth Kinnear, Manager at Leven Beach Care Home
Thank you for your kind words. Your mum has settled in well and we are absolutely delighted to see the change in her.
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Review from Donna D (Daughter of Resident) published on 29 June 2021
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Reply from Ruth Kinnear, Manager at Leven Beach Care Home
Thank you Donna for entrusting your dad into our care and we appreciate you taking the time write this review.
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Review from Kay M (Daughter of Resident) published on 11 June 2019
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Review from Carrie H (Guardian of Resident) published on 31 May 2019
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Review from Lesley S (Daughter of Resident) published on 22 May 2019
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Review from I P (Son-in-law of Resident) published on 22 May 2019
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Review from Elizabeth H (Resident) assisted by family/friend published on 22 May 2019
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The Review Score of 9.8 (9.770) out of 10 for Leven Beach Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.770 for Leven Beach Care Home is calculated as follows: ( (130 Excellents x 5) + (32 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 165 Ratings = 4.77
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Leven Beach Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 14 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 8 Mar 2024
How well do we support people's wellbeing? |
Very good
(5) |
How good is our leadership? |
Very good
(5) |
How good is our staff team? |
Good
(4) |
How good is our setting? |
Good
(4) |
How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: Care Home Manager
Our dedicated team of staff at Leven Beach are open and honest in all areas of their work and hugely committed to ensuring residents receive the highest quality of care.
We strive to encourage our residents to continue with the activities they enjoyed prior to living with us and enable them to maintain an active social life. We have five lounges - two of which are lounge/dining areas - and one dining room so individuals can choose their preferred area to spend time and socialise. We also have a dedicated hairdressing/beauty salon.
We are particularly proud of the fantastic reputation that we have built with the local community and often have visits from entertainers as well as the nursery and primary school. We also organise a variety of outings allowing our residents to participate in different activities around the local area.