Leys Park Care Home

80 Leys Park Road, Dunfermline KY12 0AB
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9.0 28 Reviews
  • Leys Park Care Home, Dunfermline
For the last 20 years Leys Park has been dedicated to the care of older people. Set in large grounds, Leys Park has an enclosed garden with an area specifically designed for the home by the Prince’s Trust.

Once the Northern Hospital in Dunfermline, the 64 bedded home has a unit specialising in dementia care and a separate unit focusing on the care of frail older people. A refurbishment and re-decoration programme has provided a cosy and comfortable home and the latest facilities and equipment ensure the health and safety of residents with limited mobility.

Activity co-ordinators run a varied programme of hobbies and events at the home, including quizzes, regular bingo sessions and arts and crafts. Residents can also enjoy trips out to local attractions and to the nearby Fife coast. Particularly popular are afternoon teas and coffee mornings.

Once a month Leys Park hold a residents’ meeting to listen to peoples’ views and to let everyone know what the home has planned for the following few weeks.

Care Provided by Leys Park Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Michelle Smith (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (43)
    • Single Rooms with ensuite Wet Room (43)
    • Couples/Companion Rooms with ensuite Wet Room (43)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Leys Park Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,538 – £1,538
    • Self-Funded Residential Dementia Care £1,538 – £1,538
    • RESPITE Self-Funded Residential Care £1,538 – £1,538
    • RESPITE Self-Funded Residential Dementia Care £1,538 – £1,538
  • No longer a nursing home


  • (these prices are only a guideline, please contact Leys Park Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
Total of 28, showing 1-20
9.0

Leys Park Care Home has a Review Score of 9.0 (8.981) out of 10, based on 15 reviews in the last 2 years. Over all time Leys Park Care Home has 28 reviews.

Overall Experience

  • 15
  • 6
  • 4
  • 0
  • 3

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28
6
6
15
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Overall Experience  Overall Experience 5.0 out of 5

Very professionally staffed, a homely care home.

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Overall Experience  Overall Experience 4.0 out of 5

Very good care given to residents and care given with patience and love. This home has developed into a place of very good care and attention given to residents.

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Overall Experience  Overall Experience 5.0 out of 5

As a family we are delighted with the care out father receives from all the staff. He is treated with dignity and compassion.

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Overall Experience  Overall Experience 5.0 out of 5

The staff at Leys Park know my sister-in-law well and are very good at working out what she needs and wants (she is unable to verbalise her needs). The staff are very caring and responsive to her needs.

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Overall Experience  Overall Experience 5.0 out of 5

Leys Park Care Home is clean and well-maintained.
Staff are very helpful and friendly. The cleanliness of the home is excellent.
Nothing is any trouble, all staff members are on first-name terms with the family.

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Overall Experience  Overall Experience 5.0 out of 5

All staff are very helpful and if I have any concerns they help to resolve my concerns.

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Overall Experience  Overall Experience 5.0 out of 5

My mum was in the dementia area, she went there after falling at home she was in there for nearly two years they were good with my mum and the staff were brilliant could not fault the manager for how lovely and friendly she is. I would like to thank you for looking after my mum.

Reply from Stephanie Brookes-Kent, Recruiter Manager at Leys Park Care Home

Thank you so much for your review, we really appreciate the feedback and we will be passing on your comments to the team!


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Overall Experience  Overall Experience 3.0 out of 5

Since the recent takeover of management, I noticed an improvement in the mood and atmosphere, in general, around the home. There have been better communication between staff and relatives, steps are being made to re-train staff on a key day-to-day basis, roles to achieve a good standard in caregiving
and important day-to-day filling in all information for residents' files.
For too long, important, basic training had been let slip - signs of improvement now.

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Overall Experience  Overall Experience 5.0 out of 5

Although this was my first visit to see my aunt, who has only been a resident for three weeks, I got a good feeling about the place. The staff were friendly and very good with the residents. The bits of the home I saw were clean and tidy. The management team were very helpful and answered all my questions.
I was extremely pleased to hear that my aunt had already been taken out to enjoy the sun at a nearby park. Although it's early days, I hope things remain this good.

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Overall Experience  Overall Experience 5.0 out of 5

My dad has Alzheimer's and is doubly incontinent and in a wheelchair. The staff and management at Leys Park have always treated him with respect and dignity. Since the home activities and recreational programme has been improved my dad has been enjoying life more. He is taken out on excursions in the
mini-bus and joins in with the art and physical games even if it's just throwing a beach ball to another resident. The food at Leys Park has also greatly improved since the new chef started and my dad has managed to put on some weight. He has started talking again and can even manage a joke now and then. All down to the dedicated staff.

Reply from Angela Parnell, Senior Home Manager at Leys Park Care Home

Thank you so much for your kind words of encouragement. We are so happy that you are pleased with the support and care your Father receives and will continue to endeavour to deliver the highest standard of care that we can. It is a privilege to support him and hope that he continues to enjoy our programme of activities and outings within his community.


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Overall Experience  Overall Experience 5.0 out of 5

My wife was diagnosed with Alzheimer's and vascular dementia and admitted to Leys Park Care Home in March 2022. This was a traumatic time for me so my two daughters had taken on the task of vetting the choice of care homes in Dunfermline. They only needed their first visit which was to Leys Park. As
a family, we're all believers in people over buildings and the dedication and professionalism of all staff members they encountered was evidence of a caring environment that would be ideal for mum. We are not naive. The world was beginning to emerge from the darkness that was covid. Leys Park and all those working inside were on their knees but benefitting from a management team who obviously cared. It's an old building with old rooms but the building was warm and the ensuite rooms were clean and comfortable.


The rooms are now gradually being refurbished and staffing levels are being addressed. My wife has been given the opportunity to embrace her dementia. The programme of crafts, music, exercise, and outdoor activities are underpinned by great carers who are now our extended family. We have every faith in the quality of service and care at Leys Park.


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Overall Experience  Overall Experience 5.0 out of 5

We are delighted with how well our dad has settled here. He is so happy and relaxed. The staff have been kind, patient and understanding with him. They engage well with him and ensure his needs are met and we are grateful for this. We were so worried about putting him into a care home but our fears
have been put to rest.

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Overall Experience  Overall Experience 5.0 out of 5

My brother was happy and well looked after in Leys Park Care Home. I visited him every two weeks and he always seemed comfortable and well fed. He was clean and well dressed.

Reply from Angela Parnell, Senior Home Manager at Leys Park Care Home

Thank you so much for reviewing our service. We are so pleased that you were happy with the care and support received. It was an absolute pleasure to look after your brother and he is a huge loss to the community and our team here at Leys Park.


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Overall Experience  Overall Experience 1.0 out of 5

My uncle was moved 3 times. Every time I have visited I have had to change my uncle - the downstairs is horrible, rich and poor rooms - from tiny rooms to massive rooms with en suites for the rich. My uncle's dementia has got worse and I believe it’s the management's lack of ability to communicate and
help her staff. The management only cares about receiving a better improvement status (the care home is under improvement status for food and hygiene). I am requesting my uncle moves. Do not use this home, it’s the worst in Fife.

Reply from Angela Parnell, Senior Home Manager at Leys Park Care Home

Thank you for your review. We take the safety of our residents very seriously and as you are aware this prompted the need for two internal moves within the units, all of which were discussed after the initial safety steps were taken.
We are currently undertaking a massive project of refurbishment and this includes knocking some of our smaller rooms together into larger rooms therefore decreasing the capacity of the home but making the living space for the residents much better.
With this in mind we offer two room rates and these are based on dependent need, not financial status and as such fall into Residential or Nursing room rates, many of whom are council funded placements.
We were subject to an inspection last year and are no longer on an Improvement Notice, and any information pertaining to our current grades is available to the public by visiting the Care Inspectorate website. Thank you again for your comments.


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Overall Experience  Overall Experience 1.0 out of 5

Absolutely appalling care my mother received as a dementia patient. Very rude staff. The day my mother passed away I had to search all over the home for a member of staff to let them know my mother had passed. Not clean at all, broken sink in her room was taped up with black tape. The standard of care
very very poor, would never ever put another family member in there.

Reply from Angela Parnell, Senior Home Manager at Leys Park Care Home

We are sorry to hear you have a concern with the care provided. We take complaints with regard to care very seriously and would welcome an opportunity to discuss this with you personally. If you would like to contact our Senior Home Manager directly she will endeavour to support your concerns.


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Overall Experience  Overall Experience 1.0 out of 5

I had to take Mum out immediately due to serious concerns about care she was receiving after family spent two days with Mum when she took ill. Unfortunately Mum passed away at my home two weeks later. Hospital at home explained to us she had recently suffered some form of attack to her heart. Concerns
were given to the owners of the care home, St Philips, and investigation took place. I have a letter from them with the results of their investigation which has confirmed a couple of nurses in the care home were not confident in using new system that was in place which held residents' medical details. As a result, those nurses would possibly not know everyone’s full medical needs. Letter also confirmed other details we had concerns with. Care commission recently done inspection, put change request in place for home and date for completion. None of these were met and date extended. Please check care commission reports. No apology given to family. Disgraceful.

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Overall Experience  Overall Experience 5.0 out of 5

My dad was in Ley's Park (dementia) for a few years and always received first-class care and attention. They always kept in contact and the carers and nurses were lovely. My dad was pretty difficult to deal with (very independent, and often aggressive) but the carers tapped into his character and developed
a great relationship with him. I cannot express my thanks enough.

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Overall Experience  Overall Experience 5.0 out of 5

My husband has been in respite twice in the last 2 years, both times in Leys Park. The first time he was in for 2 weeks and at that time, the building needed a lot of work done on it. But that wasn't important to me. The main thing was the care of my husband. And for that, I simply cannot praise them
enough. From carers to nurses, each was fantastic. Patient, attentive to each resident's needs and their family/friends. Always had time to answer my questions and made me feel welcome each time I visited. I have never met the manager but my social worker thinks a lot of her and that is good enough for me. The second time my husband was in, just 4 weeks ago, his Dementia had become much worse. He was rude and accused the carers of all sorts. But none of it was true and I can only admire how they all coped with him. It is the only home I will be happy to place my husband in when the time comes. As I know we will both be looked after. And so will our wee dog who loves them all. A really lovely nursing home.

Reply from Angela Parnell, Senior Home Manager at Leys Park Care Home

Thank you so much, Rosemary, we did meet briefly two years ago at the first assessment and I'm sorry I wasn't here when your husband was staying with us recently. I'm so pleased he enjoyed his time with us and that this helped with your own respite. If we can be of service in the future, please do not hesitate to get in touch. Kind regards, Angela


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Overall Experience  Overall Experience 5.0 out of 5

We were made aware my mum could no longer live at home and had to find a care home for Mum within a few days. We didn’t have any choice as we were in the middle of lockdown. I was very nervous as we knew nothing regarding Leys Park and she was admitted on a six week trial period. The staff were amazing
with Mum and she settled very quickly. She has a great connection with most of the staff and I’m sure she will be quite demanding. After the six week period we didn’t even consider moving Mum as she is happy and has never requested to go home. The staff have a great connection with the residents and always go above and beyond, we could not thank them enough. Even when my dad passed away the support she got from staff reassured us all. I would highly recommend this care facility to family and friends.

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Overall Experience  Overall Experience 4.0 out of 5

The staff are doing a great job of looking after our mum. The staff have shown true care/commitment to their residents, especially during the last few months (Covid). Friendly atmosphere when you walk into Leys Park. Lots of activities arranged for residents as well as guest singers and musicians. It's
an old building but updating and improvements are ongoing. What has been updated looks fabulous. Have had a couple of issues, however, these were dealt with appropriately by management. Well done and thank you, Leys Park.

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Current Review Score: 9.0 (8.981)

Overview of Review Score

The Review Score of 9.0 (8.981) out of 10 for Leys Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.072 for Leys Park Care Home is calculated as follows: ( (99 Excellents x 5) + (45 Goods x 4) + (10 Satisfactorys x 3) + (2 Poors x 2) + (24 Very Poors x 1) ) ÷ 180 Ratings = 4.072

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.909 Points relating to the number of positive Reviews for Leys Park Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2. 12 Positive Reviews ÷ 13.2 = 0.909

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 13 Dec 2024

How well do we support people's wellbeing? Good

(4)

How good is our leadership? Adequate

(3)

How good is our staff team? Adequate

(3)

How good is our setting? Adequate

(3)

How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Michelle

Michelle Smith

Job Title: Home Manager

Michelle is our experienced and passionate manager at Leys Park.


Frequently Asked Questions about Leys Park Care Home

What types of Care is Leys Park Care Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Leys Park Care Home provide?

Palliative Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Leys Park Care Home have?

There are 43 Single Rooms.

What are the Facilities & Services at Leys Park Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Leys Park Care Home to the centre of Dunfermline?

0.4 mile(s) as the crow flies, distance by road may be significantly further.