Lomond Court Care Home

Woodside Way, Glenrothes KY7 5RW
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9.9 78 Reviews
  • Lomond Court Care Home, Glenrothes
Lomond Court Care Home, situated in the heart of Glenrothes in Fife, supports older people to lead their best lives with personalised nursing dementia care.

The café area at Lomond Court is a very popular spot for residents and their family and friends to relax, spend time together and enjoy a slice of cake. The garden area is a perfect spot for activities and dining in the warmer months.

The catering team at Lomond Court understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. They offer a wide range of popular dining areas that provide a welcoming space to enjoy meals with fellow residents, or family and friends.

The dedicated and professional care team at Lomond Court likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with the neighbours in local community groups and schools, to arranging sightseeing trips in the local area, at Lomond Court, residents are encouraged to take an active role in the Glenrothes community.

From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the team is there to assist you or your loved one in settling into the home. With a wealth of knowledge and experience in the care sector, the home manager leads the team to ensure residents are supported to lead their best lives at Lomond Court.

Care Provided by Lomond Court Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Laura Robertson (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Wheelchair Access
Total of 78, showing 21-40
9.9

Lomond Court Care Home has a Review Score of 9.9 (9.907) out of 10, based on 25 reviews in the last 2 years. Over all time Lomond Court Care Home has 78 reviews.

Overall Experience

  • 69
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

I am extremely satisfied with the care of my husband. All staff were caring and respectful. They have been very supportive to myself and my son.

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Overall Experience  Overall Experience 5.0 out of 5

Extremely pleased with care provided - happy with everything.

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Overall Experience  Overall Experience 5.0 out of 5

My father has been in Lomond Court for ten years and we have always been very happy with the care and attention he receives. All the staff, including management, carers, cleaners, catering, maintenance etc are all very friendly and very helpful. The fact that my father refers to Lomond Court as "home"
says it all.

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Overall Experience  Overall Experience 5.0 out of 5

My dad has been in Lomond Court for over a year now, I couldn't ask for better for him. My dad is always treated with respect and dignity. The staff go out of their way to make my dad's family feel part of the home. Nothing is ever an issue.
The home is spotlessly clean, could not fault it.
Management
are always there to help also.

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Overall Experience  Overall Experience 5.0 out of 5

Can't fault Lomond Court Care Home in any way. First class in everything.

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Overall Experience  Overall Experience 5.0 out of 5

My dad had a very happy experience in the four years he was in the care home. He had a great time doing activities, i.e. planting, painting, and also the singalong, which he enjoyed. Staff could do no more than they did to make sure he was comfy, showered, and helped with food when he needed assistance.
The room was clean and always tidy. I left knowing my dad was always safe at Lomond Court, as security was good. Management was always helpful.

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Overall Experience  Overall Experience 5.0 out of 5

After a long while trying to get my papa a home, we, as a family, definitely chose the right one. The staff are incredible - nothing is ever an issue to them. They're always happy to help and make you feel so welcome. It's like a big extended family, which makes me feel happy about how well my papa
is looked after. He seems so settled, which is peace of mind for the family. The home is always clean. I like how the residents walk about freely and do not just sit in one room. I can not praise the staff enough here, and always enjoy my visits with my papa and chats with the staff and other residents, just as it should be, made to feel welcome. Not one complaint from me about here.

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Overall Experience  Overall Experience 5.0 out of 5

As is shown above and below all aspects of care are maintained to an extremely high level. I am an experienced Registered Nurse and this review is based on my experience as a visitor. Attributes are shown by all staff involved: dedication, professionalism, knowledgable, caring and patients. Holistic
care is provided ie physical, psychological and emotional to residents and their families, this is very difficult to sustain at high levels but the staff do so. All safety measures were performed especially those required over the past years and months.

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Overall Experience  Overall Experience 5.0 out of 5

Since my wife came to Lomond Court Care Home over two years ago I have experienced professional care. The staff have an excellent rapport with the residents and patience that is second to none. My wife has adapted well to the surroundings but no double still has her 'moments'. I appreciate all that
Lomond Court do.

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Overall Experience  Overall Experience 5.0 out of 5

After arriving at the difficult decision that our husband and father required and deserved full-time care we quickly began the process of finding him a full-time care home that met all his needs. From our initial visit to Lomond Court, our minds were set and we have never regretted our choice. The home
and its staff are amazing the care of the residents and the support of us as the family have made the journey we have had to take losing a loved one to vascular dementia so much easier.

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Overall Experience  Overall Experience 5.0 out of 5

My father has severe and worsening dementia. He came to Lomond Court having spent six months in another highly rated (not HC-One) care home. In the two months he has been at Lomond Court, he has become more engaged and more engaging. His quality of life is demonstrably better, due in no small part to
the staff taking an active interest in him as a person. As a result he can contribute to and hold conversations in a way that had been missing previously. His physical needs are well catered for and I do like the home's policy of encouraging their residents into communal space when possible. He tells me that food is varied (and it is certainly nourishing). The home appears to enjoy a stable staff compliment - some carers have worked there for 18+ years. They all take an interest in Dad and have put time in to learn his back story, so they have a number of connection points with him. I particularly like being able to turn up for a visit without booking. Many thanks.

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Overall Experience  Overall Experience 5.0 out of 5

My dad has been in Lomond Court since May and is doing extremely well. I have always found the staff very helpful and friendly.

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Overall Experience  Overall Experience 5.0 out of 5

I like it very much. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

My dad has settled into Lomond Court extremely well. We can't thank staff enough, from receptionists to cooks to care and nursing staff and activities people for their help and kindness to my dad and especially the excellent care he is receiving here.

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Overall Experience  Overall Experience 5.0 out of 5

I really could not ask for more from the staff and management since my father has been moved into the home. Friendly and kind, they go that extra mile to make my dad's stay easy. They all look out for each other and residents work amazing as a team to communicate down to all levels and everyone knows
everyone. Such a high standard of care given to my father. I am so thankful.

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Overall Experience  Overall Experience 5.0 out of 5

I have no complaints. My husband is well looked after. Always clean and tidy. I am always notified about things going on in the home. Staff are very pleasant and friendly and interact with my husband very well.

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Overall Experience  Overall Experience 5.0 out of 5

Staff are extremely friendly, kind and compassionate, always going above and beyond. The care my grandad has received has been amazing, you can tell by how happy and settled he is. His physical appearance - he is always well groomed. He has brilliant bonds with staff, they have really taken the time
to get to know my grandad, which is a relief knowing he is well looked after to a high standard. Team people who show excellent support.

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Overall Experience  Overall Experience 5.0 out of 5

My husband has now been in Lomond Court for nearly eighteen months and I would like to pay my respects to the manager and all staff in the way they have handled COVID. First-class and I congratulate them on this achievement. My husband is extremely well cared for and has settled which is a huge bonus
for myself and our family which is due to the hard and efficient work of all the staff. It is so comforting for me to see him at the window and his smile lights up my day. A massive thank you for all the care and friendship to give to our family.

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Overall Experience  Overall Experience 5.0 out of 5

The management and staff are so attentive in every way. Nothing is any problem at all. They treat the residents with care and respect, no matter the condition they have. I don't think I can add much more, except the food is better than any other I have seen. They get a recipe of choice at mealtimes,
the staff are so watchful over them at all times during the meal.

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Overall Experience  Overall Experience 5.0 out of 5

I feel the care my dad gets in the home is great, he is well looked after, he is always kept clean and well shaven. There is always something on which keeps him focused and occupied and his mind going, really happy my dad is in this home.

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Current Review Score: 9.9 (9.907)

Overview of Review Score

The Review Score of 9.9 (9.907) out of 10 for Lomond Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.907 for Lomond Court Care Home is calculated as follows: ( (274 Excellents x 5) + (24 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 300 Ratings = 4.907

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lomond Court Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 5 Nov 2024

How well do we support people's wellbeing? Good

(4)

How good is our leadership? Good

(4)

How good is our staff team? Very good

(5)

How good is our setting? Good

(4)

How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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