Lomond Court Care Home

Woodside Way, Glenrothes KY7 5RW
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9.9 78 Reviews
  • Lomond Court Care Home, Glenrothes
Lomond Court Care Home, situated in the heart of Glenrothes in Fife, supports older people to lead their best lives with personalised nursing dementia care.

The café area at Lomond Court is a very popular spot for residents and their family and friends to relax, spend time together and enjoy a slice of cake. The garden area is a perfect spot for activities and dining in the warmer months.

The catering team at Lomond Court understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. They offer a wide range of popular dining areas that provide a welcoming space to enjoy meals with fellow residents, or family and friends.

The dedicated and professional care team at Lomond Court likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with the neighbours in local community groups and schools, to arranging sightseeing trips in the local area, at Lomond Court, residents are encouraged to take an active role in the Glenrothes community.

From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the team is there to assist you or your loved one in settling into the home. With a wealth of knowledge and experience in the care sector, the home manager leads the team to ensure residents are supported to lead their best lives at Lomond Court.

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Care Provided by Lomond Court Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Laura Robertson (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Wheelchair Access

Lomond Court Care Home Reviews (78)

Total of 78, showing 61-78
9.9

Lomond Court Care Home has a Review Score of 9.9 (9.907) out of 10, based on 25 reviews in the last 2 years. Over all time Lomond Court Care Home has 78 reviews.

Overall Experience

  • 69
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Date Published

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Review from Malcolm F (Resident) published on 26 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a care home, I believe that Lomond Court Care Home cannot be improved. All staff - management, catering, cleaners and activities are of a high standard.


Dietary needs are understood by not only catering staff but also by those delivering the meals. Laundry needs are also fully met with a prompt

and efficient service. Residents are encouraged (but never forced) to take part in activities organised and run through the 'wellbeing' coordinator. This includes all on-site activities but extends to a wide variety of off-site activities provided. In summary and in my view Lomond Court Care Home cannot be surpassed.

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Review from Thomas C (Husband of Resident) published on 26 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I went to the home three times a week and meet most of the staff and all the patients are treated with respect. My wife has been in the home for one year and I have no complaints.

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Review from C W (Sister of Resident) published on 13 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly, helpful staff. Dining and sitting rooms always clean and tidy.

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Review from M N (Resident) published on 2 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

First class accommodation and care for my brother.

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Review from A F (Guardian of Resident) published on 2 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff/care & support/management: Excellent standard
Professional and caring attitude towards my sister and family members
Treated with dignity and respect at all times
Utmost praise and appreciation for all staff


Safety & security of the room: Poor
Bedroom door did not close properly thus allowing

other dementia residents to enter at will. This posed a risk to my bed-ridden and immobile sister.


Standard of the room: Poor
Bathroom door did not close
Cistern did not work properly


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Review from Elizabeth L (Wife of Resident) published on 29 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager has her office at the entrance, therefore, sees all comings and goings. Always available for consultation. Knows the patients by name as does all the staff even the kitchen staff. The carers respond to all questions, are ready to assist when required. They are aware of likes and dislikes
of their changes and this is essential in dementia - Alzheimer's patients.
The staff are patient, calm, no raised voices, sit with the patients in the afternoon and talk with them. The garden has plenty of seats for admiring the flowers - well laid out. Front of house is welcoming - again floral arrangements to attract the eye. No objectionable smell on entry.

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Review from David L (Son of Resident) published on 28 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel that my mum is being well cared for. The staff are very attentive to her needs. When I visit, the staff are friendly and professional. They spend time with my mum and know her well, so they care for her in the best way. I thank them for their hard work and appreciate what they do.

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Review from L F (Brother of Resident) published on 5 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I found the standards at Lomond Court Care Home to be excellent. The residents were happy, clean and well cared for. The staff are brilliant and very involved. Food good cleanliness good. Management very good.

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Review from M T (Wife of Resident) published on 17 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband sadly passed away on the 18th January 2017 after two and a half years in Lomond Court Care Home. Throughout this time the staff were always caring, kind and thoughtful to myself and family keeping us updated with his health and comfort. Every member of staff from cleaners, carers, medical
and entertainment staff always had a kind word and smile whenever they saw us. During his last few days, the care given to him and myself was remarkable. I am so glad that I was confident that he was being so well looked.

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Review from Scott B (Nephew of Resident) published on 2 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie is currently a resident of Lomond Court. The care is overall of the highest standard. I cannot praise all the staff enough.

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Review from D C (Son of Resident) published on 13 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every member of staff I've interacted with has been friendly and helpful. My mother has settled in with ease and I have no concerns whatsoever that she is receiving the highest quality care.

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Review from Dawn S (Daughter of Resident) published on 10 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Lomond Court were amazing with my dad. They treated him with care and dignity and made him feel comfortable in his last few months. The staff were very supportive to us all as a family. They made us feel welcome whenever we were in to see dad. We couldn't have asked for our dad to be treated
any better than he was.

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Review from Isabel L (Sister of Resident) published on 30 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was in Lomond Court Care Home for only a short time, before unfortunately she was transferred to a psychiatric facility. However we were very impressed by the admission procedure, the help relatives were given with moving my sister in and the overall care and kindness. When it quickly became
apparent that my sister needed further care, Lomond Court dealt with her situation kindly and professionally, all the while keeping relatives informed. If it is ever possible, we would be very happy for her to return there.

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Review from Ann B (Daughter of Resident) published on 4 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When we visited the home looking on behalf of my mother, the management and staff provided straight forward information about the home. Having been escorted round the home we witnessed day to day duties being carried out by staff, rooms, kitchens, cleaners, activity rooms and in general a good overall
account of themselves. My mother has been a resident under nursing care for the past 6 months. All her needs have been provided, she has settled without any hassle. All information we require is provided and their door is always open to offer support to all my family and my mother.

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Review from Dorothy C (Daughter of Resident) published on 28 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager is extremely switched on, approachable and supports ideas and input from relatives. My father settled well from the beginning in Lomond Court, after being unhappy in three other residential/nursing homes previously. the home has a relaxed and confident feel which I'm sure feeds through
to the residents. I would recommend Lomond Care to other families. It has certainly worked well for ours. the new refurbishments are just the icing on the cake.

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Review from Mary H M (Resident) assisted by family/friend published on 27 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I really like it, I feel well cared for and safe. The home is nice and quiet and also now that the re-furnishing are taking shape, it is very attractive and comfortable.

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Review from Brenda S (Daughter of Resident) published on 27 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mother came to this home, she was a frightened, underweight lady. Now she smiles, responds to those around her. I never come in and find her distressed. She has gained weight and is well looked after.
I have only praise for the level of care and the kindness she is shown on a daily basis.
Her room is welcoming and the staff are friendly and welcoming. There is a lovely atmosphere throughout.

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Review from Audrey M (Daughter of Resident) published on 24 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of Lomond Court has been extremely positive. The staff are very friendly and know who I am when I visit. They are always polite and respect privacy when I visit. They are very caring and attentive to all the residents needs. All are approachable and always able to answer any queries I
may have. The home is always clean and free of any odours. The staff are all neat and tidy. All the residents look clean and well cared for. I like that all the staff wear uniforms. I am always kept well informed of any updates. I have no negative points to make. Excellent care home.

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Current Review Score: 9.9 (9.907)

Overview of Review Score

The Review Score of 9.9 (9.907) out of 10 for Lomond Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.907 for Lomond Court Care Home is calculated as follows: ( (274 Excellents x 5) + (24 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 300 Ratings = 4.907

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lomond Court Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 5 Nov 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Very good

(5)
How good is our setting? Good

(4)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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