Lunardi Court Care Home

39 Robertson Road, Cupar KY15 5YR
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9.7 22 Reviews
  • Lunardi Court Care Home, Cupar
Lunardi Court Care Home is located in Cupar and is close to shops and other amenities.

This purpose built care home provides accommodation in single occupancy rooms, all of which have private toilet facilities.

Lunardi Court provides TV lounges and separate dining rooms, where residents can socialise and enjoy the company of others at meal times. Traditional home cooking using fresh produce is served and residents can select from the choices available daily. Special diets can be catered for.

Residents may benefit from the regular visits made to the home by an experienced hair stylist. Complementary therapies can also be arranged.

The home provides a varied programme of activities for residents.

Care Provided by Lunardi Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Mike Shea (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Lunardi Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Lunardi Court Care Home Reviews (22)

Total of 22, showing 1-20
9.7

Lunardi Court Care Home has a Review Score of 9.7 (9.718) out of 10, based on 10 reviews in the last 2 years. Over all time Lunardi Court Care Home has 22 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

Visited my aunt yesterday at her care home.
Very impressed with the manager and all the staff we had contact with. Had proactive discussions r.e. the care of my aunt going forward.
My aunt is happy with her care and recently the staff (nursing) communicated efficiently with my brother regarding her
being admitted to hospital and return to the home. Many thanks.

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Overall Experience  Overall Experience 5.0 out of 5

From the first day of meeting the manager and staff to discuss the possibility of my mother-in-law becoming a resident at Lunardi Court Care Home to my mother-in-law now being a resident, the experience, the welcome, the understanding and genuine care have been exceptional. My wife and I are so happy
with everything. We visit daily and with every visit, we live happier than we arrived. Couldn't be more pleased, exceptional staff.

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Overall Experience  Overall Experience 5.0 out of 5

The staff and leadership are always friendly, welcoming and keen to assist wherever possible. The staff take the time to talk and understand/resolve any issues. My aunt is very comfortable at Lunardi and it is clear the staff understand her needs. Whenever there is a need for additional medical/health
intervention, I am contacted and informed of what has been done and why. I know that my aunt is very content at Lunardi and feels supported and cared for.

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Overall Experience  Overall Experience 5.0 out of 5

My father arrived in January 2024. He has had the best care possible. The staff are fantastic, caring, professional and very efficient.
Overall, excellent place to be. Reception excellent, the management excellent and staff. 10/10.

Reply from Maisie Lawrence, Marketing Assistant at Lunardi Court Care Home

Thank you for sharing your positive review of Lunardi Court Care Home. The care and wellbeing of every resident is our number one priority, so we are pleased to hear that your father's experience has been so positive. Our team appreciate you taking the time to let us know how we are doing, and wish you a wonderful day.


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Overall Experience  Overall Experience 5.0 out of 5

Wonderful staff who have a perfect balance of professionalism balanced with sensitivity. Mum had dental issues which were handled very well putting her needs first, respecting her needs and privacy with referral to the dentist and a plan created seamlessly. First class all around.

Reply from Maisie Lawrence, Marketing Assistant at Lunardi Court Care Home

Thank you for sharing your positive feedback about the high quality of care that your mum received at Lunardi Court Care Home. It is incredibly important to us that every resident is treated with the dignity and respect they deserve, so we are delighted to hear that your mum's experience was so positive. Our team greatly appreciates your kind comments and wishes you a wonderful day.


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Overall Experience  Overall Experience 5.0 out of 5

Both my mum and dad moved to Lunardi Court in December 22 and from the very beginning it was clear to us that the team provides excellent and compassionate care for residents. When my father passed away last year the support and consideration from the staff at the home was greatly appreciated. My mum
is still a resident and requires high levels of nursing care. She receives excellent care from the team and the communication non every aspect of her needs is excellent. We are in no doubt that the team there is fully committed to providing the best possible care to residents. It makes a huge difference to our family to know that Mum is in such good hands.

Reply from Maisie Lawrence, Marketing Assistant at Lunardi Court Care Home

Thank you so much for sharing your experience with Lunardi Court. We are so sorry to hear of your loss and offer our deepest condolences. It's reassuring to hear that your father received great care and that you also felt supported during such a challenging time. Our team are fully committed to providing the highest quality of care for all residents, so it's wonderful to hear that your mother continues to receive the care she deserves. If there's ever anything more we can do to support you, please don't hesitate to reach out.


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Overall Experience  Overall Experience 4.0 out of 5

My cousin unfortunately reached a stage where he could no longer properly look after himself in his own home. In November 2022 he moved into Lunardi Court Care Home. Since then his overall health, well-being and appearance have improved significantly. He is in much better shape now than when he moved
in. All the staff are friendly, cheerful, polite, very considerate and kind to him. His personal hygiene, meals and medical needs are well taken care of. The senior management team are very approachable and wants the very best for their residents. Along with their staff, they are clearly in control and all work very well together as a team. They provide the residents with a warm, caring and clean environment. As a family, we are very grateful knowing the home is looking after him. When we visit, we can see he is now looking much better. We have no hesitation in recommending Lunardi Court Care Home. If you are looking for a care home then it is well worth a visit and serious consideration.

Reply from Maisie Lawrence, Marketing Assistant at Lunardi Court Care Home

Thank you for your kind review. It is wonderful to know that our care is positively impacting your cousin's well-being. Our dedicated team is committed to providing the highest quality of care, so it's reassuring that your family feels your cousin is in safe hands at Lunardi Court. Your continued trust and support are valuable to us and we appreciate your recommendation to others. Our team looks forward to welcoming you back soon!


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Overall Experience  Overall Experience 4.0 out of 5

I would highly recommend Lunardi Court care home to anyone who wishes to put a relative, friends etc in this excellent, caring care home.
The staff team are super friendly and helpful. Nothing or nobody is a chore to them. They are very obliging, so efficient and have excellent moving and handling
training and other skills you need to work in a care home. You cannot ask for a better place to live in including the tasty food and plenty of activities to chose from. Don't look at anywhere else. Go live at Lunardi Court.

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Overall Experience  Overall Experience 5.0 out of 5

My Brother in law has been in the home for 2 years now and he is extremely happy with the care and particularly enjoys his meals.
I would like to thank the staff as we have been able to enjoy our visits spending quality time and not having to worry when we leave.

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Overall Experience  Overall Experience 4.0 out of 5

My husband has settled well and seems content in the two years in Lunardi Court Care Home. He is always treated with kindness which has been the most important aspect of his care. There have been a few changes in management and staffing levels which thankfully is settling down since our new manager
was appointed at the start of February 2023. Positive improvements to the environment and atmosphere are already apparent. Delighted we have two activities staff appointed and staff/carers meetings to be restarted.

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Overall Experience  Overall Experience 5.0 out of 5

I am very grateful to all the staff here for providing such a high standard quality of care for my wife. I am always very welcome when visiting and find the staff very friendly and helpful. I find it very convenient living local to the home, so I can visit regularly. I like that I can enjoy lunch with
my wife. I would like to thank the deputy manager for going above and beyond to help me with any queries I may have.

Reply from Katie Barnett, Marketing Administrator at Lunardi Court Care Home

Thank you for letting us know how we are doing at Lunardi Court Care Home. The care and well-being of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Lunardi Court for well over a year recovering from a brain injury due to a fall. The staff are remarkable at seeing to her every need and I can’t thank them enough. I live in London and try and come up frequently and it’s always hard when I leave mum but I have great peace of mind
knowing that my mum is in the best place with wonderful staff. Everyone there has worked tirelessly to help her improve and she is remarkably improved. Thank you Lunardi court.

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Overall Experience  Overall Experience 5.0 out of 5

I have been visiting a friend in Lunardi for many years, both before and during Covid restrictions. I have been impressed by the lovely calm atmosphere and the friendly staff. My friend settled here far better than we could have expected.

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Overall Experience  Overall Experience 4.0 out of 5

My late husband was resident in Lunardi Court Care Home from May 2019 until his death in October 2020. During that time he was well looked after, the staff treated him (and his family) with respect and dignity and I cannot thank them enough for their help at this difficult time.

Reply from Olivia Shields, Marketing Assistant at Lunardi Court Care Home

Thank you for your feedback and for taking the time to share your experience at Lunardi Court Care Home. We are so sorry to hear about your husband, but pleased you felt our team treated him with the compassion and dignity he deserved. If there is anything more we can do, please do not hesitate to reach out.


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Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for the staff of Lunardi Court. They go out of their way to make my visits worthwhile and are always cheerful and willing to give as much information as possible about my wife. They contact me regularly by phone and through written correspondence. Well done to them all in such
a difficult job.

Reply from Olivia Shields, Marketing Assistant at Lunardi Court Care Home

Thank you for letting us know how we are doing at Lunardi Court Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Overall Experience  Overall Experience 4.0 out of 5

Staff are very caring although occasional reminders re nail cutting are required.
Dietary needs are met but a requirement to monitor my wife's weight regularly is not always possible for a variety of reasons.

Reply from Olivia Shields, Marketing Assistant at Lunardi Court Care Home

Thank you, Henry, for your comments about Lunardi Court Care Home. We appreciate you taking the time to give feedback and letting us know how we are doing. We have acknowledged the concerns you have, if you would like to discuss any of these directly, please reach out to us at the home. Thank you again, take care.


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Overall Experience  Overall Experience 5.0 out of 5

I could not be any more satisfied than I am with the care my husband is receiving in Lunardi Court Care Home. All of the staff are kind, friendly and very helpful, not only with my husband but with me and any other visitors he has. If in the future I need to be in a care home, I would like it to be
this one.

Reply from Olivia Shields, Marketing Assistant at Lunardi Court Care Home

Thank you for your wonderful feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Take care.


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Overall Experience  Overall Experience 5.0 out of 5

Caring and happy staff, nothing is too much trouble. Dad has settled in well, all his needs are seen to. During this pandemic, the staff have continued their marvellous care, including getting technical so we can Skype Dad and see and talk to him. He could not do this on his own. My sister and I are
extremely grateful to all staff.

Reply from Olivia Shields, Marketing Assistant at Lunardi Court Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.


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Overall Experience  Overall Experience 5.0 out of 5

My mother stayed at Lunardi from January this year until her death recently. The care and support she and our family received during this very trying time were exemplary! Mum was a very independent woman and Lunardi staff, in their own quiet way, allowed her to keep that independence and privacy. We
will be forever grateful for the dignity they afforded her and allowing us to be with her at the end of her life.

Reply from Olivia Shields, Marketing Assistant at Lunardi Court Care Home

Thank you, Sandra, for your feedback and for taking the time to share your experience at Lunardi Court Care Home. We are so sorry to hear about your Mother, but pleased you felt she received great care and hope that her time in our home did see some friendships flourish, especially with the care team. Take care.


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Overall Experience  Overall Experience 5.0 out of 5

All the staff are very friendly and helpful. They engage well with the residents, making sure they appear well-groomed and properly dressed.

Reply from Jasmine Bracken, Marketing Administrator at Lunardi Court Care Home

Thank you for letting us know how we are doing at Lunardi Court Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Current Review Score: 9.7 (9.718)

Overview of Review Score

The Review Score of 9.7 (9.718) out of 10 for Lunardi Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.718 for Lunardi Court Care Home is calculated as follows: ( (86 Excellents x 5) + (29 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 117 Ratings = 4.718

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lunardi Court Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 15 Apr 2024

How well do we support people's wellbeing? Very good

(5)

How good is our leadership? Good

(4)

How good is our staff team? Good

(4)

How good is our setting? Good

(4)

How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Mike

Mike Shea

Job Title: Home Manager

Joined: 2023

Trained as a nurse in the Army, Mike Shea spent 14 years working in military hospitals worldwide. For the past 20 years, he has held regional manager and operational management roles at various care providers. Having previously worked at Four Seasons as a Regional Manager, he was familiar with Lunardi Court, and when the Home Manager position became available, he eagerly accepted it.


In his free time, Mike enjoys music, motorcycles, reading, and travel. His biggest achievement outside of work is raising all his children.


For those looking for the right care home, Mike advises visiting and experiencing the atmosphere for themselves.


The aspect of his role he enjoys most is being part of the caring family at Lunardi Court.

For anyone considering a career in care, Mike would say that it must be a job you genuinely want to do, not just employment to pay the bills, you must love it.


Frequently Asked Questions about Lunardi Court Care Home

What types of Care is Lunardi Court Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Lunardi Court Care Home provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Lunardi Court Care Home have?

There are 40 Single Rooms.

What are the Facilities & Services at Lunardi Court Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Lunardi Court Care Home to the centre of Cupar?

0.7 mile(s) as the crow flies, distance by road may be significantly further.