with every visit, we live happier than we arrived. Couldn't be more pleased, exceptional staff.
Kieran Q (Son-in-law of Resident)
It makes a huge difference to our family to know that Mum is in such good hands.
John M (Son of Resident)
Don't look at anywhere else. Go live at Lunardi Court.
A S (Daughter of Resident)
Lunardi Court Care Home has a Review Score of 9.7 (9.718) out of 10, based on 10 reviews in the last 2 years. Over all time Lunardi Court Care Home has 22 reviews.
Review from June M (Wife of Resident) published on 12 April 2018
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Ronnie Cavanagh, Digital Marketing Executive at Lunardi Court Care Home
Thank you, June, for your comments about your recent experience at Lunardi Court Care Home. Our number one priority is the care and wellbeing of every resident in our home and it is rewarding to hear that you have been pleased with the quality of our care. We appreciate you taking the time to let us know how we are doing and your kind words about our team mean a lot to us. Thank you once again. Have a great day.
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Treated with Dignity
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Value for Money
Review from David H (Son of Resident) published on 27 March 2018
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Ronnie Cavanagh, Digital Marketing Executive at Lunardi Court Care Home
Thank you, David, for your comments about your recent experience at Lunardi Court Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Cleanliness
Treated with Dignity
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Value for Money
The Review Score of 9.7 (9.718) out of 10 for Lunardi Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.718 for Lunardi Court Care Home is calculated as follows: ( (86 Excellents x 5) + (29 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 117 Ratings = 4.718
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Lunardi Court Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 10 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 15 Apr 2024
| How well do we support people's wellbeing? |
Very good
(5) |
| How good is our leadership? |
Good
(4) |
| How good is our staff team? |
Good
(4) |
| How good is our setting? |
Good
(4) |
| How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
View Latest ReportPlease Contact Us for Latest Vacancies
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Job Title: Home Manager
Joined: 2023
Trained as a nurse in the Army, Mike Shea spent 14 years working in military hospitals worldwide. For the past 20 years, he has held regional manager and operational management roles at various care providers. Having previously worked at Four Seasons as a Regional Manager, he was familiar with Lunardi Court, and when the Home Manager position became available, he eagerly accepted it.
In his free time, Mike enjoys music, motorcycles, reading, and travel. His biggest achievement outside of work is raising all his children.
For those looking for the right care home, Mike advises visiting and experiencing the atmosphere for themselves.
The aspect of his role he enjoys most is being part of the caring family at Lunardi Court.
For anyone considering a career in care, Mike would say that it must be a job you genuinely want to do, not just employment to pay the bills, you must love it.
