Earlsferry House Care Home

Williamburgh, Elie, Leven KY9 1BA
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9.8 28 Reviews
  • Earlsferry House Care Home, Leven
Earlsferry House Care Home provides residential, nursing, dementia and respite care in a converted period house set in a stunning location. The home is next to the beach in the coastal town of Elie and Earlsferry.

The home offers a safe and comfortable environment with rooms across two floors and a choice of lounges, most with views overlooking Elie Bay. The residents' wellbeing is at the heart of everything the care home does and it prides itself on the welcoming and lively social atmosphere.

Each resident is listened to, ensuring they receive the care they need and that they enjoy every day at the home. A busy and varied activities programme, that includes visiting entertainers, pet therapy and church services, ensures there is always something to.

Care Provided by Earlsferry House Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 26 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Elaine Berry (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (26)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2001
    • Number of floors: 2

Funding & Fees Guide for Earlsferry House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,577
    • Self-Funded Residential Dementia Care from £1,577
    • Self-Funded Nursing Care from £1,577
    • Self-Funded Nursing Dementia Care from £1,577
  • (these prices are only a guideline, please contact Earlsferry House Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Open to Care visiting and there are no restrictions as to how long visit duration is. Earlsferry House does ask that visitors give a wee call prior to coming in to ensure that there is not an influx of visitors at one time.


  • Parking
  • Parking facilities within the grounds of the home


Earlsferry House Care Home Reviews (28)

Total of 28, showing 1-20
9.8

Earlsferry House Care Home has a Review Score of 9.8 (9.824) out of 10, based on 17 reviews in the last 2 years. Over all time Earlsferry House Care Home has 28 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

I visit my sister (92) regularly and always find her so content.The reason because she is so well cared for. The food is so varied.The staff are so welcoming, kind and caring and nothing is a bother. The "Home" is like home, lovely rooms and spotlessly clean. Everything is well maintained.

Reply from Elaine Berry, Care Home Manager at Earlsferry House Care Home

Thank you so much for your kind words these go a long way and really make the staff feel that what they are doing is worthwhile. Your sister is a pleasure to care for and very much part of our wee family in Earlsferry


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Overall Experience  Overall Experience 5.0 out of 5

It is now 6 months since my father moved into Earlsferry House. All the staff are so friendly and caring and he is very settled and well looked after. He loves the view from his room over the garden and dunes and enjoys the exercise classes! If there are any issues I am regularly up-dated which I really
appreciate as I live in the south of England. It's a hard decision for a family to make moving a loved one into a care home, but the management and staff made the transition much easier for all of us. Thank you!

Reply from Elaine Berry, Manager at Earlsferry House Care Home

Thank you for your kind words, we all appreciate your review and this goes a long way. We are so glad Dad has settled into his new environment and we love having him with us.


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Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident since 2022 and receives a high level of care. I haven't personally been able to visit since 2022 as I live overseas, but Mum has constant family visitors and friends. The home is always very welcoming and warm, and the staff attend to every need and give care and attention. We
get frequent calls and updates on Mum. We are so happy to have her there being looked after so well.

Reply from Elaine Berry, Peripatetic Manager at Earlsferry House Care Home

Thank you so much for your kind words the staff appreciate and love to hear comments. All comments are much appreciated


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Overall Experience  Overall Experience 5.0 out of 5

Extremely good care.Staff amazing. Food good. Brilliant atmosphere. Rooms very cosy and well decorated. Overall a really good place to be.

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Overall Experience  Overall Experience 5.0 out of 5

I feel very fortunate that there was a place available for my mum at Earlsferry House Care Home. It is very homely and friendly with caring staff and mum has settled in very well since she moved in a year ago. She particularly enjoys spending time in the conservatory and looking out into the garden
and sand-dunes. Her needs are well met and I am always kept informed of any health issues. Mum is always telling me not to worry about her as she is being well looked after and this has made a big difference to our lives as we know that mum is getting the best of care and has in fact blossomed since she has moved to Earlsferry Care Home.

Reply from Elaine Berry, Care Home Manager at Earlsferry House Care Home

Thank you so much for your kind words the staff work tirelessly to support our residents and we appreciate all feedback from families and friends.


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Overall Experience  Overall Experience 5.0 out of 5

I am immensely grateful to all at Earlsferry House for their kindness to my father since he moved in six weeks ago. Despite his advancing dementia, it's clear that he knows and feels he belongs here, is valued and cared for, and that this is a home, in every real sense. Carers show a connection to the
residents, with patience, good humour, and a great depth of understanding of their needs. The atmosphere here is relaxing and restful - the house in its beautiful setting is kept immaculately - with a good balance of activity and change of scene.


The quality of nursing care is impressive. Ailments are picked up, addressed, and communicated. My father's state of health and general well-being have improved considerably since his arrival here. Without exception, every person who works here - nurses, carers, cleaners, management or kitchen staff - interacts with and relates to the residents on a personal level. Their commitment shows.


Reply from Elaine Berry, Manager at Earlsferry House Care Home

Many thanks for submitting such a lovely review of the care we provide your dad at Earlsferry House. Dad is a true gentleman and has won the hearts of all staff in such a short space of time. We pride ourselves on providing the highest level and standards of care and communication to our families and your review is a testament to the carers and wider team. I will of course share your review with our team. Kindest Regards.


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Overall Experience  Overall Experience 5.0 out of 5

Earlsferry House has seen dramatic improvements in the past couple of years, when my elderly mother became a resident. Undoubtedly its greatest asset is the staff - from the carers to the kitchen staff and cleaners, the nurses and the "front of house"! They are without exception dedicated, caring and
committed. They clearly form attachments to the residents and treat them as they'd wish their own loved ones to be cared for.


While the property is an old building and not purpose-built, it has been adapted to cope. Its position on the seafront and delightful garden bring joy to the residents.


Reply from Elaine Berry, Manager at Earlsferry House Care Home

Many thanks for submitting such a lovely review of the care we provide your lovely Mum with at Earlsferry House. We pride ourselves on providing the highest level and standards of care and your review is a testament to the carers and wider team. I will of course share your review with our team Kindest Regards.


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Overall Experience  Overall Experience 5.0 out of 5

My mum developed an infection and - as always - I was kept informed every step of the way on the status of her condition. The staff are always kind and clear in their communication, and always compassionate towards my mum. Thankfully, my mum is growing stronger and better every day due to their care
and expertise. Every time I visit my mum I' m always given a warm welcome and mum is well presented and content.

Reply from Elaine Berry, Manager at Earlsferry House Care Home

Many thanks for submitting such a lovely review of the care we provide your lovely Mum with at Earlsferry House. We pride ourselves on providing the highest level and standards of care and communication to our families and your review is a testament to the carers and wider team. I will of course share your review with our team Kindest Regards.


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Overall Experience  Overall Experience 5.0 out of 5

Dad was on respite for a week. I knew from the first instance Dad was in safe hands, and I could go away for a hard-earned break with peace of mind. The place was very clean, and the staff was very welcoming, from the manager, carers, kitchen staff and domestic staff. All of Dad's needs were met, as
the staff went above and beyond. I would highly recommend Ealsferry House Care Home.

Reply from Elaine Berry, Peripatetic Manager at Earlsferry House Care Home

Thank you this is very much appreciated your dad was a pleasure to care for.


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Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident of this care home for about 8 years and they have been the absolute best to him with all his care needs.
They took the time and they became his second family, I will always be glad for that.
My father passed away at the end of February and I can’t praise all the managers
and staff for how they looked after him in his last few weeks/days. They gave me and my family the help and support we needed to get through a very difficult time. We couldn’t have done it without them.
Just want to say a massive thank you to you all.

Reply from Elaine Berry, Peripatetic Manager at Earlsferry House Care Home

Thank you for your very kind words this means a lot to us as a team to know you were happy with Dad's care. Your dad is a massive loss to us in Earlsferry however we have great memories.


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Overall Experience  Overall Experience 4.0 out of 5

My father needed to go into care and we were very pleased there was a place available at Earlsferry House as we had asked our friends and it is the care home recommended in our area. The staff are welcoming and friendly from the moment you come through the door. We feel he is well looked after and is
kept clean. His room is nice and bright and also fresh and clean. We feel we are able to speak to staff about his care as they care about him too.

Reply from Elaine Berry, Peripatetic Manager at Earlsferry House Care Home

Thank you for your kind words both myself and the staff greatly appreciate all comments as make our job worth while.


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Overall Experience  Overall Experience 4.0 out of 5

My parents moved into Earlsferry House Care Home in May and August of 2021. From the start, everyone has been kind, patient and fun!
It is not an easy transition to make, but we have experienced support and friendship from the Earlsferry House Care Home team.

Reply from Elaine Berry, Peripatetic Manager at Earlsferry House Care Home

Thank you for your kind response; we love to hear positive feedback from families and friends and make our job so worthwhile.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has spent the last two years at The Earlsferry Nursing Home and both my mum and I know how great the staff are and how well looked after she is. At what can be a very distressing time the staff have made Mum feel very welcome and brought a smile back to her face. The interaction with the staff
and other residents has been key in ensuring Mum feels part of a community.

Reply from Elaine Berry, Peripatetic Manager at Earlsferry House Care Home

Thank you for your kind words, Mum is a major part of our wee community and our extended community and she is a pleasure day in day out telling us all her stories and giving us a song.


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Overall Experience  Overall Experience 5.0 out of 5

Our mum, after suffering a stroke, has severely constrained mobility and is unable to get up and walk around and her care is complicated. This means she cannot take part in all the activities that are on offer or fully take advantage of the food prepared, due to her inability to swallow solid food.
That is a shame as the food is of pretty high quality. Despite these difficulties, she is very well cared for at Earlsferry House. The home is very well managed with the residents' well-being placed at the centre of everything they do. The care teams are extremely well-led and display a caring, professional attitude. They keep a careful eye on any more complex care needs, working closely with specialists should any issues need to be monitored. The atmosphere in the home is good. Residents' clothes are kept clean. The home itself is clean too and well maintained. I would definitely recommend Earlsferry House Care Home based on my own experience of it in the 18 months since my mum arrived there.

Reply from Elaine Berry, Peripatetic Manager at Earlsferry House Care Home

Your comments are very gratefully received. All the staff really appreciate your feedback. We look at Mum as part of our extended family and staff love to spend time with her on a daily basis getting all her stories of her travels and experiences. She is a pleasure to have in Earlsferry.


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Overall Experience  Overall Experience 5.0 out of 5

My mother tells me every time I visit that she is delighted with the food, staff and general care that she receives. She says she simply could not ask for more.
Which makes the fact of her illness a lot easier on her family. I have no problem writing this review as it's simply the truth.

Reply from Elaine Berry, Peripatetic Manager at Earlsferry House Care Home

Myself and the staff thank you for your very kind review this gives all the staff a real boost and makes all efforts very worthwhile. Your mum has settled in so well from the day she came to the home and is loved by all as are all our residents.


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Overall Experience  Overall Experience 5.0 out of 5

My relative has been in the care home for nearly 6 years. She has always been treated with care and compassion owing to her medical condition. I find the staff caring and respectful also friendly to visitors. The ambiance and care of the building is also a credit to the staff. My relative has medical
conditions that are taken seriously and any issues are dealt with promptly.

Reply from Elaine Berry, Peripatetic Manager at Earlsferry House Care Home

Thank you so much for your kind words, myself along with all the staff really appreciate your kind words and the support you give us and your relative. Nothing is a problem for you.


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Overall Experience  Overall Experience 5.0 out of 5

My mother lives in the home and the staff are all friendly and look after her very well.
If they ever have any concerns with her health, I am notified right away.
She has a nice room which is kept very clean.

Reply from Elaine Berry, Peripatetic Manager at Earlsferry House Care Home

Thank you for your kind words, Mum is a major part of our extended family.


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Overall Experience  Overall Experience 5.0 out of 5

Ever since my first enquiry to Earlsferry House about my Mum, the Manager has been very welcoming and helpful. Mum moved to Earlsferry during the pandemic, and despite the difficulties that were created, the Manager and her staff have treated Mum as if she's one of their own family and Mum even partied
with other residents and staff into the wee small hours of New Years Day! Recently, with the restrictions starting to ease, the Manager held a meeting with relatives to thank them for their patience during the restrictions and to outline ideas for new activities and seek views. The residents already have organised activities, and the ideas for further activities and improvements sound very promising. I have peace of mind knowing that Mum is in the best and safest place with people who genuinely care for her. I can't thank everyone in Earlsferry House enough and would have no hesitation in recommending this place to anyone considering professional care for their loved one.

Reply from Elaine Berry, Peripatetic Manager at Earlsferry House Care Home

Thank you for your kind words myself and the staff really appreciate the time you have taken to write this review. Your mum is well loved by all. We are always looking for new ideas for activities and all input is very welcome.


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Overall Experience  Overall Experience 5.0 out of 5

My experience with the management and staff at Earlsferry House has been nothing short of amazing from the minute my friend arrived there. They have treated her with such dignity and respect but more than that kind and gentle care. The staff are indeed like a family and treat every resident as part
of it. The standard of medical care given and overseen by one member of staff, in particular, is beyond professional and her team mirror her standard. The manager is very hands-on and I have yet to find a time when I couldn't speak to them on the family's behalf. Overall these people have a calling and would highly recommend this home and its family to anyone wishing the best for a loved one. I can't thank them enough on behalf of the family and all friends for their continued support.

Reply from Elaine Berry, Care Home Manager at Earlsferry House Care Home

On behalf of myself and the staff, we would like to thank you for your kind words and thank you for trusting such a precious friend and family member into our care. It was an honour and a privilege to care for her and wish we had more time with her and you as family and friends.


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Overall Experience  Overall Experience 5.0 out of 5

Can't thank the wonderful staff at Earlsferry House enough for the fantastic care they give my dad. They treat him like a member of their family. He has a great laugh with them, which is very important to me as Dad enjoys the banter. I think they do a great job with managing his illness, Dad can be
difficult at times because his MS makes him feel like he is being touched when he isn't and it can make him grumpy but the staff are good at turning things around and making laugh instead. Thank you all for everything you do.

Reply from Elaine Berry, Peripatetic Manager at Earlsferry House Care Home

Thank you for your lovely comments, Dad is a pleasure to care for.


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Current Review Score: 9.8 (9.824)

Overview of Review Score

The Review Score of 9.8 (9.824) out of 10 for Earlsferry House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.824 for Earlsferry House Care Home is calculated as follows: ( (166 Excellents x 5) + (31 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 199 Ratings = 4.824

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Earlsferry House Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 18 Jul 2024

How well do we support people's wellbeing? Very good

(5)

How good is our leadership? Good

(4)

How good is our staff team? Good

(4)

How good is our setting? Good

(4)

How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (3)

Elaine

Elaine Berry

Job Title: Manager

Joined: 2019

Elaine has been a care home manager in excess of 30 years, she is a registered mental health nurse, who has worked in both hospital acute settings and community and care homes. When Elaine started with Belsize she was the Peripatetic manager for Fife and then took on the role of permanent manager in Earlsferry House.


Elaine is a mother and grandmother and dedicates her time when free to her family. She believes in supporting her staff to progress with their careers and get the best from them, providing best practices for all our residents and their families. Elaine aims for very high standards within her care setting and is a very proud manager.


Cathleen

Cathleen Barrett

Job Title: Deputy Manager

Joined: 2019

Hi, I am Cathy and have been working in Earlsferry since 2019, I started as a senior carer and progressed throughout the years up to deputy manager My ethos is very much about best practices and ensuring my resident's needs are met, I see myself as a very passionate and positive person with a lot to give, I am also passionate regarding my staff and manager as well as being an open book to my families.


I have a daughter and three grandchildren, who live in England so look forward to my Facetime with all of them, to keep me up to date on their day-to-day activities.


Caitlin

Caitlin Wallace

Job Title: Administrator

Joined: 2024

Caitlin has recently joined the team at Earlsferry House as the administrator. She has over 5 years of admin experience and is enjoying getting to know all of our residents and visitors.


In her free time Caitlin enjoys spending time with her family and friends, popping to the beach and sewing.


Frequently Asked Questions about Earlsferry House Care Home

What types of Care is Earlsferry House Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Earlsferry House Care Home provide?

Palliative Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Earlsferry House Care Home have?

There are 26 Single Rooms.

What are the Facilities & Services at Earlsferry House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Earlsferry House Care Home to the centre of Leven?

6.4 mile(s) as the crow flies, distance by road may be significantly further.