Open to Care visiting and there are no restrictions as to how long visit duration is. Earlsferry House does ask that visitors give a wee call prior to coming in to ensure that there is not an influx of visitors at one time.
Parking facilities within the grounds of the home
Earlsferry House Care Home has a Review Score of 9.8 (9.824) out of 10, based on 17 reviews in the last 2 years. Over all time Earlsferry House Care Home has 28 reviews.
Review from M H (Sister of Resident) published on 27 February 2025
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Reply from Elaine Berry, Care Home Manager at Earlsferry House Care Home
Thank you so much for your kind words these go a long way and really make the staff feel that what they are doing is worthwhile. Your sister is a pleasure to care for and very much part of our wee family in Earlsferry
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Review from J D (Daughter of Resident) published on 22 January 2025
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Reply from Elaine Berry, Manager at Earlsferry House Care Home
Thank you for your kind words, we all appreciate your review and this goes a long way. We are so glad Dad has settled into his new environment and we love having him with us.
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Review from Ruth G (Daughter of Resident) published on 13 January 2025
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Reply from Elaine Berry, Peripatetic Manager at Earlsferry House Care Home
Thank you so much for your kind words the staff appreciate and love to hear comments. All comments are much appreciated
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Review from P R (Resident) assisted by family/friend published on 6 December 2024
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Review from Lorna F (Daughter of Resident) published on 4 December 2024
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Reply from Elaine Berry, Care Home Manager at Earlsferry House Care Home
Thank you so much for your kind words the staff work tirelessly to support our residents and we appreciate all feedback from families and friends.
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Review from Shirley R (Daughter of Resident) published on 18 November 2024
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The quality of nursing care is impressive. Ailments are picked up, addressed, and communicated. My father's state of health and general well-being have improved considerably since his arrival here. Without exception, every person who works here - nurses, carers, cleaners, management or kitchen staff - interacts with and relates to the residents on a personal level. Their commitment shows.
Reply from Elaine Berry, Manager at Earlsferry House Care Home
Many thanks for submitting such a lovely review of the care we provide your dad at Earlsferry House. Dad is a true gentleman and has won the hearts of all staff in such a short space of time. We pride ourselves on providing the highest level and standards of care and communication to our families and your review is a testament to the carers and wider team. I will of course share your review with our team. Kindest Regards.
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Review from S T (Daughter of Resident) published on 15 November 2024
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While the property is an old building and not purpose-built, it has been adapted to cope. Its position on the seafront and delightful garden bring joy to the residents.
Reply from Elaine Berry, Manager at Earlsferry House Care Home
Many thanks for submitting such a lovely review of the care we provide your lovely Mum with at Earlsferry House. We pride ourselves on providing the highest level and standards of care and your review is a testament to the carers and wider team. I will of course share your review with our team Kindest Regards.
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Review from Pauline L (Daughter of Resident) published on 15 November 2024
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Reply from Elaine Berry, Manager at Earlsferry House Care Home
Many thanks for submitting such a lovely review of the care we provide your lovely Mum with at Earlsferry House. We pride ourselves on providing the highest level and standards of care and communication to our families and your review is a testament to the carers and wider team. I will of course share your review with our team Kindest Regards.
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Review from Fiona T (Daughter of Resident) published on 3 July 2024
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Reply from Elaine Berry, Peripatetic Manager at Earlsferry House Care Home
Thank you this is very much appreciated your dad was a pleasure to care for.
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Review from Julie S (Daughter of Resident) published on 8 April 2024
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Reply from Elaine Berry, Peripatetic Manager at Earlsferry House Care Home
Thank you for your very kind words this means a lot to us as a team to know you were happy with Dad's care. Your dad is a massive loss to us in Earlsferry however we have great memories.
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Review from J S (Son of Resident) published on 15 March 2024
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Reply from Elaine Berry, Peripatetic Manager at Earlsferry House Care Home
Thank you for your kind words both myself and the staff greatly appreciate all comments as make our job worth while.
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Review from Hillary W (Daughter of Resident) published on 12 March 2024
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Reply from Elaine Berry, Peripatetic Manager at Earlsferry House Care Home
Thank you for your kind response; we love to hear positive feedback from families and friends and make our job so worthwhile.
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Review from I D (Son of Resident) published on 10 January 2024
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Reply from Elaine Berry, Peripatetic Manager at Earlsferry House Care Home
Thank you for your kind words, Mum is a major part of our wee community and our extended community and she is a pleasure day in day out telling us all her stories and giving us a song.
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Review from C M (Son of Resident) published on 16 November 2023
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Reply from Elaine Berry, Peripatetic Manager at Earlsferry House Care Home
Your comments are very gratefully received. All the staff really appreciate your feedback. We look at Mum as part of our extended family and staff love to spend time with her on a daily basis getting all her stories of her travels and experiences. She is a pleasure to have in Earlsferry.
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Review from Gordon L (Son of Resident) published on 6 September 2023
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Reply from Elaine Berry, Peripatetic Manager at Earlsferry House Care Home
Myself and the staff thank you for your very kind review this gives all the staff a real boost and makes all efforts very worthwhile. Your mum has settled in so well from the day she came to the home and is loved by all as are all our residents.
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Review from Margaret R (Niece of Resident) published on 4 September 2023
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Reply from Elaine Berry, Peripatetic Manager at Earlsferry House Care Home
Thank you so much for your kind words, myself along with all the staff really appreciate your kind words and the support you give us and your relative. Nothing is a problem for you.
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Review from J S (Daughter of Resident) published on 31 August 2023
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Reply from Elaine Berry, Peripatetic Manager at Earlsferry House Care Home
Thank you for your kind words, Mum is a major part of our extended family.
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Review from A C (Son of Resident) published on 8 September 2022
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Reply from Elaine Berry, Peripatetic Manager at Earlsferry House Care Home
Thank you for your kind words myself and the staff really appreciate the time you have taken to write this review. Your mum is well loved by all. We are always looking for new ideas for activities and all input is very welcome.
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Review from S V (Friend of Resident) published on 16 August 2022
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Reply from Elaine Berry, Care Home Manager at Earlsferry House Care Home
On behalf of myself and the staff, we would like to thank you for your kind words and thank you for trusting such a precious friend and family member into our care. It was an honour and a privilege to care for her and wish we had more time with her and you as family and friends.
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Review from Michelle N (Daughter of Resident) published on 14 July 2022
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Reply from Elaine Berry, Peripatetic Manager at Earlsferry House Care Home
Thank you for your lovely comments, Dad is a pleasure to care for.
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The Review Score of 9.8 (9.824) out of 10 for Earlsferry House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.824 for Earlsferry House Care Home is calculated as follows: ( (166 Excellents x 5) + (31 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 199 Ratings = 4.824
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Earlsferry House Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 18 Jul 2024
How well do we support people's wellbeing? |
Very good
(5) |
How good is our leadership? |
Good
(4) |
How good is our staff team? |
Good
(4) |
How good is our setting? |
Good
(4) |
How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: Manager
Joined: 2019
Elaine has been a care home manager in excess of 30 years, she is a registered mental health nurse, who has worked in both hospital acute settings and community and care homes. When Elaine started with Belsize she was the Peripatetic manager for Fife and then took on the role of permanent manager in Earlsferry House.
Elaine is a mother and grandmother and dedicates her time when free to her family. She believes in supporting her staff to progress with their careers and get the best from them, providing best practices for all our residents and their families. Elaine aims for very high standards within her care setting and is a very proud manager.
Job Title: Deputy Manager
Joined: 2019
Hi, I am Cathy and have been working in Earlsferry since 2019, I started as a senior carer and progressed throughout the years up to deputy manager My ethos is very much about best practices and ensuring my resident's needs are met, I see myself as a very passionate and positive person with a lot to give, I am also passionate regarding my staff and manager as well as being an open book to my families.
I have a daughter and three grandchildren, who live in England so look forward to my Facetime with all of them, to keep me up to date on their day-to-day activities.
Job Title: Administrator
Joined: 2024
Caitlin has recently joined the team at Earlsferry House as the administrator. She has over 5 years of admin experience and is enjoying getting to know all of our residents and visitors.
In her free time Caitlin enjoys spending time with her family and friends, popping to the beach and sewing.