Earlsferry House Care Home

Williamburgh, Elie, Leven KY9 1BA
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9.8 28 Reviews
  • Earlsferry House Care Home, Leven
Earlsferry House Care Home provides residential, nursing, dementia and respite care in a converted period house set in a stunning location. The home is next to the beach in the coastal town of Elie and Earlsferry.

The home offers a safe and comfortable environment with rooms across two floors and a choice of lounges, most with views overlooking Elie Bay. The residents' wellbeing is at the heart of everything the care home does and it prides itself on the welcoming and lively social atmosphere.

Each resident is listened to, ensuring they receive the care they need and that they enjoy every day at the home. A busy and varied activities programme, that includes visiting entertainers, pet therapy and church services, ensures there is always something to.

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Care Provided by Earlsferry House Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 26 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Elaine Berry (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (26)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2001
    • Number of floors: 2

Funding & Fees Guide for Earlsferry House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,577
    • Self-Funded Residential Dementia Care from £1,577
    • Self-Funded Nursing Care from £1,577
    • Self-Funded Nursing Dementia Care from £1,577
  • (these prices are only a guideline, please contact Earlsferry House Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open to Care visiting and there are no restrictions as to how long visit duration is. Earlsferry House does ask that visitors give a wee call prior to coming in to ensure that there is not an influx of visitors at one time.


  • Parking

  • Parking facilities within the grounds of the home


Earlsferry House Care Home Reviews (28)

Total of 28, showing 21-28
9.8

Earlsferry House Care Home has a Review Score of 9.8 (9.824) out of 10, based on 17 reviews in the last 2 years. Over all time Earlsferry House Care Home has 28 reviews.

Overall Experience

  • 26
  • 2
  • 0
  • 0
  • 0

Date Published

28
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10
17
11

Review from Elizabeth N (Wife of Resident) published on 14 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are great with my husband. He was recently moved to a new room upstairs as the manager and the staff felt it would be better for his mental wellbeing as he would have more company. I was skeptical about moving him at first but after visiting I have to say I am very impressed and it just goes
to show how well the manager and the staff know him and what's best for the people in their care. Many, many thanks.

Reply from Elaine Berry, Peripatetic Manager at Earlsferry House Care Home

Thank you for your lovely feedback and we are glad that you are happy with the move for your husband, it has definitely benefitted him.


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Review from Elizabeth S (Daughter of Resident) published on 5 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff were all very friendly and treated my mum like family, which made me feel more comfortable placing my mother here.

Reply from Elaine Berry, Peripatetic Manager at Earlsferry House Care Home

Thank you. I am glad you were made to feel confident that mum was safe in our care, and we loved having her with us.


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Review from Colin M (Son of Resident) published on 1 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with my mum’s care. The staff are very caring and proactive to ensure Mum’s comfort and wellbeing. They make great efforts to improve the facilities and enhance the residents' quality of life.

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Review from Karen M (Daughter of Resident) published on 1 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident in Earlsferry House since 2013 following the onset of dementia. There has been a lot of staff changes in that time but there are still a few who remain from when Mum first arrived. There have been some bumpy patches over the years, particularly at the start of Covid but thankfully
things seem more settled now. The lift does seem to break down regularly which prevents residents from coming downstairs, which is a shame. The key staff are very kind and caring towards my mum and the rest of our family. They are quick to call if there are any changes in Mum's health or if Mum needs anything and are always quick to do the 6 monthly reviews. Nothing is too much trouble for the staff. If there is a special celebration they provide lovely food and decorations. I have peace of mind that Mum is in the best and safest place with people who love her. I can't thank everyone in Earlsferry House enough.

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Review from Valerie M (Daughter-in-law of Resident) published on 25 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager is extremely hardworking, who is doing a great job, especially in the recent difficult circumstances due to Covid. All of the care home staff I have met provide a high standard of care to my mother-in-law and the other residents.
We are always kept informed if there are any issues regarding
health problems. Unfortunately, my mother-in-law was ill recently, and the care home staff correctly contacted the local GP and ANP service for clinical backup. This was not provided in a timely manner, and I felt that the GP service had let the home and patient down. However, I did address this with them, and they did eventually see my mother-in-law. I really appreciate the way the manager and the other nursing staff dealt with this difficult event.
My mother-in-law has complex needs following a stroke, diabetes and development of dementia, but I know she feels safe and well cared for, and the staff are very attentive to all her needs.

Reply from Elaine Berry, Peripatetic Manager at Earlsferry House Care Home

I and all the staff appreciate your lovely comments, and we work hard as a team to provide the best standard of care possible for our residents. Each and every one of our residents is part of our wee family and hold a special place in all our hearts. Your mother-in-law is a pleasure to care for, and we appreciate all your support as a family to gain the best for her.


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Review from Anne (Wife of Resident) published on 22 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After 3 years in hospital with dementia, my husband has now spent around the same time in the care home. While the ownership has changed, the staff have always been helpful and considerate to patients and family alike. With great care from the staff most of whom are long-serving, he survived Covid early
in the pandemic. Despite restrictions, there were times when we could visit last year, and having a home in lovely surroundings makes the visiting more pleasant. It would be good to see the terrace improvements completed before warmer weather.

Reply from Elaine Berry, Peripatetic Manager at Earlsferry House Care Home

Thank you for your kind words. Your husband is a much-loved part of our extended family as are you. You are always cheery and complementary and we love to hear from you. We also appreciate your help with the garden when you visit. We are looking into our terrace area being upgraded in the near future to allow our residents to enjoy the good weather. Hope you are keeping safe and well.


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Review from Mike L (Son of Resident) published on 5 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum recently spent the last few weeks of her life at Earlsferry Care Home. The management and staff could not have been more helpful. We were delighted with their professionalism, the care my mum received and the genuine feelings they expressed to myself and my sister. The home is in a beautiful
position overlooking gardens and the sea. The rooms are of a very good size, well decorated and kept spotless. All steps had been taken to keep the site covid secure. Would without hesitation recommend this care home.
Thank you to all the management and staff.

Reply from Elaine Berry, Peripatetic Manager at Earlsferry House Care Home

Thank you so much for your kind words. Staff always try to go above and beyond for residents and their families and it is lovely to hear such excellent feedback. Please take care and stay safe.


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Review from G B (Wife of Resident) published on 2 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We first visited Earlsferry in November 2017 as I was looking for a nursing home for my husband who has Parkinson's and had been in the hospital. The welcome we received was most reassuring and supportive as it was a huge change to our lives.
All our questions were answered and we went on the waiting
list. A room became available in January 2018 and my husbands care plan was swiftly put in place and added to our first couple of weeks. We were encouraged to ask questions and highlight any concerns. We met the GP and other specialists within the 1st three weeks (e.g. podiatry and speech therapists).

Reply from Ronnie Cavanagh, Marketing at Earlsferry House Care Home

Thank you for your feedback. We appreciate you taking the time to let us know how we are doing at Earlsferry House Care Home. We are happy to learn that you have had a positive experience with us and that you have felt supported throughout the process. We look forward to seeing you again soon. Have a wonderful day.


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Current Review Score: 9.8 (9.824)

Overview of Review Score

The Review Score of 9.8 (9.824) out of 10 for Earlsferry House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.824 for Earlsferry House Care Home is calculated as follows: ( (166 Excellents x 5) + (31 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 199 Ratings = 4.824

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Earlsferry House Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 18 Jul 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (3)

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Meet the Team (3)

Elaine

Elaine Berry

Job Title: Manager

Joined: 2019

Elaine has been a care home manager in excess of 30 years, she is a registered mental health nurse, who has worked in both hospital acute settings and community and care homes. When Elaine started with Belsize she was the Peripatetic manager for Fife and then took on the role of permanent manager in Earlsferry House.


Elaine is a mother and grandmother and dedicates her time when free to her family. She believes in supporting her staff to progress with their careers and get the best from them, providing best practices for all our residents and their families. Elaine aims for very high standards within her care setting and is a very proud manager.


Cathleen

Cathleen Barrett

Job Title: Deputy Manager

Joined: 2019

Hi, I am Cathy and have been working in Earlsferry since 2019, I started as a senior carer and progressed throughout the years up to deputy manager My ethos is very much about best practices and ensuring my resident's needs are met, I see myself as a very passionate and positive person with a lot to give, I am also passionate regarding my staff and manager as well as being an open book to my families.


I have a daughter and three grandchildren, who live in England so look forward to my Facetime with all of them, to keep me up to date on their day-to-day activities.


Caitlin

Caitlin Wallace

Job Title: Administrator

Joined: 2024

Caitlin has recently joined the team at Earlsferry House as the administrator. She has over 5 years of admin experience and is enjoying getting to know all of our residents and visitors.


In her free time Caitlin enjoys spending time with her family and friends, popping to the beach and sewing.