Open visiting. The home do have protected mealtimes.
Car parking on site
Methven House has a Review Score of 8.6 (8.613) out of 10, based on 9 reviews in the last 2 years. Over all time Methven House has 10 reviews.
Review from F E (Daughter of Resident) published on 26 February 2025
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Reply from Emily Nash, Administrator at Methven House
Thank you for your kind words and for taking the time to write a review, all feedback is appreciated and will be sent to the home directly.
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Cleanliness
Treated with Dignity
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Value for Money
Review from Ralph D (Husband of Resident) published on 3 January 2025
Submitted via Postal Card •
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Reply from Emily Nash, Administrator at Methven House
Thank you for your kind words and for taking the time to leave a review, it is much appreciated.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from C G (Granddaughter of Resident) published on 9 July 2024
Submitted via Postal Card •
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Reply from Emily Nash, Administrator at Methven House
Thank you for your kind words and taking the time to leave a review.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A C (Daughter of Resident) published on 4 July 2024
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Reply from Emily Nash, Administrator at Methven House
Thank you for your kind words and taking the time to leave a review!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mylene S (Daughter of Resident) published on 30 April 2024
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Reply from Emily Nash, Administrator at Methven House
Thank you for your kind words and for taking the time to leave a review!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Robina M (Wife of Resident) published on 27 September 2023
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Reply from Craig Alderdice, Service Manager at Methven House
Thank you for your comment. We take all concerns very seriously and are keen to investigate to ensure the well-being and safety of all residents. Please email methven.manager@holmes-care.co.uk so we can discuss this further.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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Management
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Value for Money
Review from Anne W (Daughter of Resident) published on 25 July 2023
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Reply from Craig Alderdice, Service Manager at Methven House
Thank you for your kind words and for taking the time to leave a review.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Robert E (Son-in-law of Resident) published on 21 July 2023
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Reply from Craig Alderdice, Service Manager at Methven House
Thank you for your kind words and for taking the time to leave a review.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A A (Resident) published on 21 July 2023
Submitted via Postal Card •
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Reply from Craig Alderdice, Service Manager at Methven House
Thank you for your kind words and for taking the time to leave a review.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Paul G (Son of Resident) published on 25 July 2022
Submitted via Website •
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Reply from Colin Couser, Home Manager at Methven House
Thank you for your comment. We take all concerns very seriously and are keen to investigate to ensure the wellbeing and safety of all residents. Please email methven.manager@kingdomhomesltd.co.uk so we can discuss further.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 8.6 (8.613) out of 10 for Methven House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.3 out of 5 from 7 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.330 for Methven House is calculated as follows: ( (51 Excellents x 5) + (42 Goods x 4) + (10 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 106 Ratings = 4.33
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.283 Points relating to the number of positive Reviews for Methven House is based on 7 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 7 Positive Reviews ÷ 12 = 0.583
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 4 Jul 2024
How well do we support people's wellbeing? |
Adequate
(3) |
How good is our leadership? |
Adequate
(3) |
How good is our staff team? |
Adequate
(3) |
How good is our setting? |
Adequate
(3) |
How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Roseanne Somerville - Service Manager