West Park

Walkerton Drive, Leslie, Glenrothes KY6 3BT
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8.4 3 Reviews
  • West Park, Glenrothes
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Care Provided by West Park

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 38 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • West Park House Ltd
  • Person in charge
  • Irene Bright (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (34)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2012

Funding & Fees Guide for West Park

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,050
    • Self-Funded Residential Dementia Care from £1,050
    • Self-Funded Nursing Care from £1,200
    • Self-Funded Nursing Dementia Care from £1,200
  • (these prices are only a guideline, please contact West Park to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
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West Park Reviews (3)

8.4

West Park has a Review Score of 8.4 (8.388) out of 10, based on 2 reviews in the last 2 years. Over all time West Park has 3 reviews.

Overall Experience

  • 3
  • 0
  • 0
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Date Published

3
1
2
2
1

Review from Verity G (Daughter of Resident) published on 27 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was diagnosed with Motor Neuron Disease and after a hospital stay was ready to leave and move to a home that ensured the best care.
As a nurse in a nursing home, I was so dedicated to finding the care I was used to giving in my care home.
The whole team were so involved from day one and introduced
themselves to Dad, from maintenance making sure his family pictures were in the right place, to cooks and cleaners (apologies, I appreciate that I'm not using the right terminology) care staff and nurses. Dad had difficulty communicating but they all took so much time to speak with him and so quickly involved him in the West Park family.
As his daughters we were given so much support and myself and my sister also felt included in their family.
I will always be truly grateful for everyone who made Dad's transition into the West Park family such a caring loving time for our dad.

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Review from Audrey B (Daughter of Resident) published on 21 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has stayed here a few times. It's a lovely family-run business. All staff are brilliant including the maintenance man. The rooms are lovely and clean. Plenty of activities going on. Nothing too much trouble. Well done staff keep up the good work you very much appreciated

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Review from Anne W (Sister of Resident) published on 15 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Unfortunately my sisters stay in West Park was quite short. Only 6 months. During this time it was a great pleasure visiting her. It was like walking into a family home. All the staff from the cleaners, chef to the manager and owner treated us like part of the family. All the staff said how much they
loved going to work because it was like family, and it truly showed in their care and attention to the residents and families.
During my sisters last few weeks the care she received, and in fact the care we also as family received, was above and beyond anything we could have asked for. It certainly helped us through the trauma of losing our loved one. We can never thank everyone enough for how we were treated.

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Current Review Score: 8.4 (8.388)

Overview of Review Score

The Review Score of 8.4 (8.388) out of 10 for West Park is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for West Park is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.388 Points relating to the number of positive Reviews for West Park is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6. 2 Positive Reviews ÷ 7.6 = 0.263

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 11 Oct 2023

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about West Park

What types of Care is West Park registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does West Park provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does West Park have?

There are 34 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at West Park?

Own Furniture if required, Pet Friendly (or by arrangement), Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is West Park to the centre of Glenrothes?

2.3 mile(s) as the crow flies, distance by road may be significantly further.