Woodside Court Care Home has a Review Score of 9.7 (9.704) out of 10, based on 11 reviews in the last 2 years. Over all time Woodside Court Care Home has 63 reviews.
Review from D L (Wife of Resident) published on 7 March 2025
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Review from James W (Father of Resident) published on 12 December 2024
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Review from Richard M (Nephew of Resident) published on 3 December 2024
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Review from Iain T (Son of Resident) published on 8 November 2024
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Review from Valerie G (Sister of Resident) published on 8 August 2024
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Review from Kelly S (Niece of Resident) published on 8 August 2024
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Review from S L (Son-in-law of Resident) published on 29 September 2023
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Review from J B (Sister of Resident) published on 4 August 2023
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Review from Patricia M (Regular Volunteer) published on 21 July 2023
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Review from Robert P (Nephew of Resident) published on 20 July 2023
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Review from Pauline R (Friend of Resident) published on 13 June 2023
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Review from Shona C (Daughter of Resident) published on 8 February 2023
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Review from Margaret D (Wife of Resident) published on 24 January 2023
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Review from Margaret R (Daughter of Resident) published on 20 January 2023
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Review from Liam G (Brother of Resident) published on 9 September 2022
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Review from Annette W (Daughter of Resident) published on 26 July 2022
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Review from Margaret K (Relative of Resident) published on 30 May 2022
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Review from D S (Daughter of Resident) published on 28 December 2021
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Reply from Julie Caygill, Hospital Liaison Team Administrator at Woodside Court Care Home
Please accept our sincere condolences on the recent passing of your father, we also want to thank you so much for your lovely comments about our staff who do their best at all times and always treat our residents very kindly. I would like to assure you that we have reviewed the staffing levels in the home and staff has been increased accordingly.
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Review from S H (Daughter of Resident) published on 8 December 2021
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Review from James L (Son of Resident) published on 23 November 2021
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The Review Score of 9.7 (9.704) out of 10 for Woodside Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.787 for Woodside Court Care Home is calculated as follows: ( (101 Excellents x 5) + (25 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 127 Ratings = 4.787
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.917 Points relating to the number of positive Reviews for Woodside Court Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 11 Positive Reviews ÷ 12 = 0.917
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 29 Jul 2024
How well do we support people's wellbeing? |
Adequate
(3) |
How good is our leadership? |
Good
(4) |
How good is our staff team? |
Adequate
(3) |
How good is our setting? |
Adequate
(3) |
How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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