Woodside Court Care Home

Woodside Way, Glenrothes KY7 5RW
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9.7 63 Reviews
  • Woodside Court Care Home, Glenrothes
At Woodside Court care home, located on the outskirts of Glenrothes, in the heart of Fife, the team support older people to lead their best lives with personalised nursing and nursing dementia care.

This friendly home offers many areas for residents to relax and socialise with friends and family, including a lovely garden which is tended by residents, on-site hair salon and café.

The catering team at Woodside Court understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. The wide range of popular dining areas provide a welcoming space to enjoy meals with fellow residents, or family and friends.

The dedicated and professional care team at Woodside Court likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, at Woodside Court, the team encourages residents to take an active role in the Fife community.

From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the professional care team is there to assist you or your loved one in settling into the home. With a wealth of knowledge and experience in the care sector, the home manager leads the team to ensure residents are supported to lead their best lives at Woodside Court.

Care Provided by Woodside Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Multiple Sclerosis
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Lucinda Kirk (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Wheelchair Access

Woodside Court Care Home Reviews (63)

Total of 63, showing 1-20
9.7

Woodside Court Care Home has a Review Score of 9.7 (9.704) out of 10, based on 11 reviews in the last 2 years. Over all time Woodside Court Care Home has 63 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

I am very satisfied with my husband's stay in Woodside Court Care Home.
At times she could be difficult to deal with and he was always treated with kindness and compassion.
I cannot praise his care enough.

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Overall Experience  Overall Experience 5.0 out of 5

Any queries have been dealt with by the administrator straight away. Very thankful for this.

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Overall Experience  Overall Experience 5.0 out of 5

Lovely home and staff.

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Overall Experience  Overall Experience 4.0 out of 5

Overall, I am pleased with the level of care provided for my mother. The staff were all friendly and helpful. No complaints from my side. Easy to get to via bus or car parking. Staff always kept me informed.

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Overall Experience  Overall Experience 5.0 out of 5

The staff made the transition for my brother very smooth, they are very helpful and they answered all your questions. The care home and the gardens are lovely, they allowed my daughters to set his room up the day before he moved in. My mind is at ease leaving him now as he is getting looked after 24
hours a day and getting the help and care that he deserves.

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Overall Experience  Overall Experience 5.0 out of 5

The staff at this home are so helpful. From day one they put my mind at ease with my uncle allowing me to make his room as homely as I wished. Every time I go I get a full update. Could not ask for anything more.

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Overall Experience  Overall Experience 5.0 out of 5

Very happy with all aspects of care provided.
All staff are very friendly and helpful. Any time we asked for something, the staff were always able to help.
Rooms were always clean and tidy. We felt Mum was treated with dignity and care. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

Very welcoming reception staff and carers.
Spotlessly clean.
Very attentive to our sister and aunt.
Happy homely environment/atmosphere.

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Overall Experience  Overall Experience 5.0 out of 5

I find the staff very friendly and helpful. They have great respect for the people in their care. I have visited this home fortnightly for the past three years and would recommend it to my nearest and dearest.

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Overall Experience  Overall Experience 5.0 out of 5

We were very happy with the care and attention given to my aunt for the time she was in Woodside Court Care Home.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are very welcoming and a lovely atmosphere in the home - restful and peaceful. All three residents are happy here and feel cared for. Nice clean environment and the staff put themselves out to help.

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Overall Experience  Overall Experience 4.0 out of 5

Care home staff do an amazing job.
Carers look after Mum very well.
Acitvities are good.
Food is nutritious.

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Overall Experience  Overall Experience 4.0 out of 5

My husband has recently moved into Woodside Court. The staff have been excellent at trying to help him settle in and to help us cope with this. They always take time to talk to us and to listen, especially when we have been upset.

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Overall Experience  Overall Experience 5.0 out of 5

My mother was given a very warm welcome on her first day at Woodside Court. Her arrival coincided with Christmas, New Year and a Covid outbreak, so although staffing levels and, consequently, hands-on care were reduced, the festive season was nicely celebrated. mum really enjoys chatting with all the
staff here and they in turn are incredibly helpful and cheerful. Life at Woodside Court is full of compassionate care.

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Overall Experience  Overall Experience 4.0 out of 5

Friendly staff, pleasant surroundings and attentive care.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has spent five and a half happy years at Woodside Court. She passed away peacefully last week with dignity and peace.
She has always been well cared for, loved and appreciated for the wonderful character she was.
The home is well maintained, with very comfortable furnishings, a well kept garden
and tasty and appetising food on offer. If Mum didn’t like what foods were on the menu an alternative was always offered. There is a wide variety of entertainment, crafts, games and outings for residents run by staff who understand the needs of people with dementia. The staff always do there best to answer any queries at the time or get in contact soon after. There has been a change in management and they continue to keep staffing numbers covered sometimes with agency staff, during post-pandemic/Covid illnesses. Staff are so dedicated throughout the home no matter what their role may be within the organisation. I can only thoroughly recommend the home as a place of love.

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Overall Experience  Overall Experience 5.0 out of 5

It has been a difficult year due to Covid and all its ramifications. However, the staff, despite changes and losses, have been fairly consistent in the care of my relative. The physical aspects of the home e.g upgrading flooring and decoration and moving my relative to a bigger room, have been appreciated.
I've heard recently that visits and outings are being reinstated, all for the good. It's been a difficult time for everyone and I'm pleased the staff have made it as palatable as possible.

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Overall Experience  Overall Experience 5.0 out of 5

I would have put extremely likely if staffing levels were better. I spent whole days in Dad's room so I heard and saw a lot. The staff were kind, caring and compassionate to all the residents. They were brilliant! I also saw first-hand the challenges they faced to get to residents timeously, especially
when residents required assistance at the same time. My dad was in tears one day as he was afraid he would soil himself, the staff were always so apologetic but couldn't perform miracles. One extra pair of hands would make all the difference to the well-being of residents and staff alike. Otherwise, Woodside Court would excel.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Woodside Court Care Home

Please accept our sincere condolences on the recent passing of your father, we also want to thank you so much for your lovely comments about our staff who do their best at all times and always treat our residents very kindly. I would like to assure you that we have reviewed the staffing levels in the home and staff has been increased accordingly.


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Overall Experience  Overall Experience 4.0 out of 5

Could not be happier with the care my mum receives, she's settled and content here. All the staff are friendly and helpful.

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Overall Experience  Overall Experience 4.0 out of 5

Pleasant visit, Mother was happy and content. The staff are very helpful and respectful.

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Current Review Score: 9.7 (9.704)

Overview of Review Score

The Review Score of 9.7 (9.704) out of 10 for Woodside Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.787 for Woodside Court Care Home is calculated as follows: ( (101 Excellents x 5) + (25 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 127 Ratings = 4.787

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.917 Points relating to the number of positive Reviews for Woodside Court Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 11 Positive Reviews ÷ 12 = 0.917

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 29 Jul 2024

How well do we support people's wellbeing? Adequate

(3)

How good is our leadership? Good

(4)

How good is our staff team? Adequate

(3)

How good is our setting? Adequate

(3)

How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Frequently Asked Questions about Woodside Court Care Home

What types of Care is Woodside Court Care Home registered for?

Older Person Care, Dementia, Respite Care & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Woodside Court Care Home provide?

Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Woodside Court Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Woodside Court Care Home?

Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette & Residents Internet Access are some of the Facilities & Services.

How far is Woodside Court Care Home to the centre of Glenrothes?

0.6 mile(s) as the crow flies, distance by road may be significantly further.