Woodside Court Care Home

Woodside Way, Glenrothes KY7 5RW
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9.7 63 Reviews
  • Woodside Court Care Home, Glenrothes
At Woodside Court care home, located on the outskirts of Glenrothes, in the heart of Fife, the team support older people to lead their best lives with personalised nursing and nursing dementia care.

This friendly home offers many areas for residents to relax and socialise with friends and family, including a lovely garden which is tended by residents, on-site hair salon and café.

The catering team at Woodside Court understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. The wide range of popular dining areas provide a welcoming space to enjoy meals with fellow residents, or family and friends.

The dedicated and professional care team at Woodside Court likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, at Woodside Court, the team encourages residents to take an active role in the Fife community.

From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the professional care team is there to assist you or your loved one in settling into the home. With a wealth of knowledge and experience in the care sector, the home manager leads the team to ensure residents are supported to lead their best lives at Woodside Court.

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Care Provided by Woodside Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Multiple Sclerosis
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Lucinda Kirk (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Wheelchair Access

Woodside Court Care Home Reviews (63)

Total of 63, showing 61-63
9.7

Woodside Court Care Home has a Review Score of 9.7 (9.704) out of 10, based on 11 reviews in the last 2 years. Over all time Woodside Court Care Home has 63 reviews.

Overall Experience

  • 42
  • 19
  • 2
  • 0
  • 0

Date Published

63
4
6
11
52

Review from Robert M (Son of Resident) published on 27 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been in Woodside Court for 15 months. The care she has received since day one has been excellent. The management and staff are on the ball in aspect of the care provided. I am glad mum was accepted into Woodside Court, I don't think I could have found a better home for her.

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Review from Kevin N (Son of Resident) published on 21 January 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Would highly recommend. My mum had to go into Woodside Court for some respite care in December 2015, and we are in the process of moving to a more permanent arrangement. Since I first met the manager, her assistant, and the rest of the team they have been excellent in helping mum to make the difficult
transition from living alone at home to moving into care. All the team have been very friendly, attentive and professional. Communication has been excellent and all of this has contributed to mum settling in well and being much more relaxed and content on a daily basis.

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Review from Laura (Granddaughter of Resident) published on 6 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My great grandmother is in this home and all the staff treat her well, although, the home is very understaffed. The carers are very clearly rushed off their feet and have very little time for the residents. Also, while I was walking through the corridor yesterday, a resident was sat outside an office
where a carer was sat. The resident was shouting (very clearly needing urgent help) and nobody was helping her. As I thought the carer might not have heard her, I brought the lady shouting for help to his attention. Very bluntly, he responded "yes I know" and turned back around to his cup of tea. I was disgusted in this response. I would not recommend this care home.

Reply from HC-One, Careline Team at Woodside Court Care Home

Staffing within Woodside Court complies with the Care Inspectorate staffing schedule and is also determined by the dependency of residents within the care home, which is calculated each month by the Home Manager. Staff in HC-One are trained to provide a high standard of care while respecting residents’ dignity. As there seems to have been a failure at this time we will follow this up with further training and supervision to ensure this does not occur again.


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Current Review Score: 9.7 (9.704)

Overview of Review Score

The Review Score of 9.7 (9.704) out of 10 for Woodside Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.787 for Woodside Court Care Home is calculated as follows: ( (101 Excellents x 5) + (25 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 127 Ratings = 4.787

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.917 Points relating to the number of positive Reviews for Woodside Court Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 11 Positive Reviews ÷ 12 = 0.917

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 29 Jul 2024

How well do we support people's wellbeing? Adequate

(3)
How good is our leadership? Good

(4)
How good is our staff team? Adequate

(3)
How good is our setting? Adequate

(3)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (6)

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