Hamewith Lodge Care Home

1 Marchburn Drive, Northfield, Aberdeen AB16 7LN
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9.7 63 Reviews
  • Hamewith Lodge Care Home, Aberdeen
Situated in the centre of Aberdeen, Hamewith Lodge Care Home offers personalised nursing and nursing dementia care to older people.

Understanding that moving to a residential setting can be daunting, the team ensure that community is an integral part of life at Hamewith Lodge. Residents are supported to not only build relationships with their fellow residents, but also to integrate themselves in the local neighbourhood, ensuring they feel connected and at home.

Inside the home, Hamewith Lodge offers many comfortable communal areas for residents to relax and socialise with one another. The hairdressing salon, cinema and hobby room are used regularly by residents, whilst en-suite bedrooms offer a private haven to retreat to.

The lovely dining areas are the perfect place to enjoy meals created by the catering team, who pride themselves on making mealtimes a sociable and stimulating part of each day.

The team at Hamewith Lodge are committed to supporting residents to lead their best lives, offering the very best in residential care.

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Care Provided by Hamewith Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Palliative Care

Good to Know

  • Person in charge
  • Michelle Riddock (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2005

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Hamewith Lodge Care Home Reviews (63)

Total of 63, showing 21-40
9.7

Hamewith Lodge Care Home has a Review Score of 9.7 (9.680) out of 10, based on 15 reviews in the last 2 years. Over all time Hamewith Lodge Care Home has 63 reviews.

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Review from Eleanor M (Friend of Resident) published on 6 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Hamewith is one of the best homes. I would recommend to anyone.

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Review from K W (Sister of Resident) published on 30 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting Hamewith Lodge in Aberdeen for more than seven years and always find it welcoming, the staff are excellent with the residents. Attentive, caring, even at this time with the coronavirus they are great, everyone helping each other, its team work. The home has a good atmosphere.

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Review from Sheila F (Sister of Resident) published on 23 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent interaction with staff and residents.

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Review from Gillian F (Daughter of Resident) published on 9 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad has now been in Hamewith since 2015 and initially took a bit of time to settle in but the care from the staff has been excellent and their updates and video calls during the pandemic have helped my dad and myself immensely to keep in touch. They are always willing to adapt dad's care as necessary
and I can always talk to someone at the home if there is any problem or if I need a hand with anything concerning my dad.

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Review from Judy M (Sister of Resident) published on 19 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am really happy with all the staff at Hamewith Lodge. They are very friendly and always helpful. They have done a brilliant job throughout the year keeping all the residents safe from the virus. It’s been so hard for all the staff to keep the residents cheerful when they haven’t been able to see their
families. The care for each resident is second to none even before the pandemic. The communication is brilliant and we are never kept in the dark about anything. My sister is very happy about being there and loves everyone. And that’s what matters.

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Review from Dougie C (Friend of Resident) published on 19 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Hamewith Lodge offers a very good level of care. They are attentive and caring. Staff do their best for all residents and have done a great job keeping them all safe during the COVID pandemic. Well done to each and every one.

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Review from Nikita M (Granddaughter of Resident) published on 19 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Quite hard to submit a review due to the lockdown restrictions as haven’t been able to see my grandad as much. Unfortunately, my grandad gets upset with video calls so we don’t receive any of them either and due to this, I haven’t been able to see my grandad for a couple of months. We have never seen
his room or inside the care home properly due to COVID so cannot comment on the cleanliness. The staff we have dealt with have been lovely.

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Review from Susan C (Daughter of Resident) published on 19 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum has been in Hamewith Care Home for almost 3 years, the staff, especially during the last year, have kept her safe and also occupied with activities such as bingo, baking and games. We receive regular video calls whilst unable to visit. Thank you to all the staff for their ongoing care which
is much appreciated.

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Review from Margie K (Sister of Resident) published on 19 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has always been happy and well cared for at Hamewith Lodge and that's what matters. The staff are friendly and helpful. However, I do feel they are often understaffed. The staff have done an amazing job of keeping the home virus free. Quite an achievement under current circumstances. Well
done to all.

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Review from Louisa (Daughter of Resident) published on 28 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been here for over a year now and my dad and sister and myself are so glad we chose Hamewith. Nothing is a problem they keep the family informed of any problems and over the last few months with COVID there were no cases which was excellent and we got to have video chats with mum which
gave dad peace of mind. Thank you to all the staff.

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Review from Sarah W (Daughter of Resident) published on 27 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I highly recommend Hamewith, it has a very good and caring staff, my Dad has settled in nicely, always something to do other than just sit in a room, it has a homely feel, I know that he is being looked after well and especially in this uncertain times due to COVID.

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Review from Lynn M (Daughter of Resident) published on 27 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Hamewith Lodge for just over 2 years and I can honestly say that the level of care she receives is exemplary. She is treated as a member of an extended family and thrives there.
Even though her dementia is progressing, she is still encouraged to take part in the numerous
activities organised for residents. Her weight is good and maintained by the nutritious meal provided.
The most important thing for me and my family is that my mum is happy and thanks to the wonderful care she receives, she definitely is.
A huge thanks to the staff for the outstanding work they do.

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Review from C D (Resident) published on 16 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent home and the staff are really good.

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Review from Jaqui M (Daughter of Resident) published on 19 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hamewith we chose for mum after looking at many, as it is bright; airy and exceptionally clean. Staff amazing and I know mum is safe; the staff never take any risks with residents and their care is paramount.
During pandemic to date, 15 June, home is 100% clear due to the decision making of management
and professionalism of the staff. The addition of an iPad gives me facetime any time I like, and I cannot thank you guys enough.
The staff here are a real credit to the organisation.

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Review from Carol G (Daughter of Resident) published on 19 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I usually visit my dad every day and was very distressed with the lockdown. However, the staff have been excellent! They have FaceTimed me and sent photos. Also, they take my dad to the window every day so I can wave to him. He had his 90th Birthday, and they made a real fuss over him. The chef made
him a birthday cake, and they had a party with banners, balloons and FaceTimed me while they sang Happy Birthday! He was smiling from ear to ear. The carers in there are fantastic as are the housekeeper's, nurses, handy person and all other staff. They have made sure my dad has lots of attention with him not seeing his family. I am so grateful to the staff for looking after my dad the way they are; giving me peace of mind in this very difficult time.

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Review from Carron F (Niece of Resident) published on 18 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie has been living here for a few years now. She is very happy and settled, she is well cared for and has a lovely room with an ensuite.
The home is very nice and always clean, all the staff are so lovely and friendly.
They have all been remarkable during this pandemic, and I feel assured
that my auntie is well cared for while we are unable to visit.

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Review from Diane D (Daughter of Resident) published on 18 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I visited Hamewith in April 2019, neither of us knew what we were looking for other than an environment that mum would be safe and cared for in the same way Dad did at home for Mum. By the time we left after our meeting, we had made the decision that Hamewith was the best place for Mum.
She moved in on 10/05/19 and instantly was made to feel welcome as we all were. We have always been reassured by the caring, friendly staff that she was in safe hands and encouraged to ask questions. Dad visits regularly, and the staff are so attentive to his needs as well as Mums and always make him very welcome, which comforts him greatly. He has had meals there with Mum which he has thoroughly enjoyed. Each and every member of the staff be it the manager, nursing, care, domestic are the most sensitive caring people we have met. The staff treat each resident as individuals and with great dignity as if they were part of their own family. We couldn’t ask for anything more for Mum.

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Review from M B (Wife of Resident) published on 6 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband took up residence in Hamewith on 27/1/20. We were advised by the hospital that he required care 24/7 and would not be able to return home. He would not eat in hospital, losing over 3 stone in 2 months. He had delirium caused by an infection and was confused and very weak. The care he received
at Hamewith was outstanding. They had him eating again and walking within days. After 6 weeks of amazing care he was assessed fit to com home. Can't thank them enough. Outstanding care.

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Review from K M (Nephew of Resident) published on 20 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt has been in Hamewith Lodge Cre Home for a few months now and settled in well.
Very social place with residents encouraged to meet in social areas.
Fantastic events calender, my aunt had a great time over the festive period.
Friendly staff.

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Review from F T (Sister of Resident) published on 31 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just say that we have nothing but positive feelings about Hamewith. My sister is very happy here the staff have a great relationship with her and us, they are friendly and caring. This includes all staff, from the dorm staff to the manager. I come in at random times, and always find my sister
safe, clean, the buzzer to hand and happy. The house is always clean but also feels homely. The staff always make time if I have anything to ask, this includes the manager. A great family feeling and the staff go above and beyond to care.

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Current Review Score: 9.7 (9.680)

Overview of Review Score

The Review Score of 9.7 (9.680) out of 10 for Hamewith Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.680 for Hamewith Lodge Care Home is calculated as follows: ( (125 Excellents x 5) + (49 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 178 Ratings = 4.68

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hamewith Lodge Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 13 Sep 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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