Angusfield House Care Home

226 Queens Road, Aberdeen AB15 8DN
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9.6 50 Reviews
  • Angusfield House Care Home, Aberdeen
Angusfield House Care Home provides nursing, dementia, and palliative care and is located in Aberdeen's West End, close to shops and public transport.

Residents are less than two miles from the city centre and just half a mile from Hazelhead Park.

This attractive building has been adapted as a nursing home and has a purpose-built extension that provides nursing and social care.

Accommodation at Angusfield House is provided in single occupancy rooms, some of which are spacious enough for sharing.

Angusfield House features TV lounges and a quiet sitting room for relaxation and separate dining rooms, where residents can socialise at meal times are also available.

Traditional home cooking using fresh produce is served with residents being able to select from the choices available daily. Special diets can be catered for.

A good range of activities are offered for residents. The home can arrange for chiropody and dental services if required. Regular visits are made to the home by an experienced hair stylist.

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Care Provided by Angusfield House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Robert Fenwick (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (35)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Angusfield House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Angusfield House Care Home Reviews (50)

Total of 50, showing 21-40
9.6

Angusfield House Care Home has a Review Score of 9.6 (9.567) out of 10, based on 10 reviews in the last 2 years. Over all time Angusfield House Care Home has 50 reviews.

Overall Experience

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Review from P M (Daughter of Resident) published on 5 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my father, particularly during the challenging times of the last few years, is exceptional. The balance between dignified care of my father and friendly support for him and us, his family, is fantastic. Knowing that he is so well cared for is a huge relief to us and means that we can
enjoy visits to him as quality time. Thank you!

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Review from Hazel D (Partner of Resident) published on 5 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good. All staff are caring.

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Review from Angela P (Daughter of Resident) published on 24 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had a really positive reaction to Angusfield. The staff are super supportive with me and my mum so it has been fantastic rather than what I thought it was going to be.

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Review from Michelle H (Daughter of Resident) published on 14 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff go above and beyond the call of duty here. I highly recommend Angusfield House for anyone's loved ones.

Reply from Olivia Shields, Marketing Assistant at Angusfield House Care Home

Thank you, Michelle, for your comments about your recent experience at Angusfield House Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you are so pleased with the quality of our care.


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Review from Frank D (Husband of Resident) published on 2 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are overall very pleased with the staff and facilities. Very good attitude from all of the staff.

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Review from Isobel F (Friend of Resident) published on 25 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have previously had a family member in Angusfield and was delighted with the care and attention he got. During the pandemic, I feel the staff have gone over and beyond their duties. I wouldn't hesitate to recommend it.

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Review from T B (Daughter of Resident) published on 18 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is given the best care. All the staff are so helpful and friendly. Always happy to help with any queries we have.

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Review from Jennifer A (Daughter of Resident) published on 18 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came to Angusfield in 2019 when she could no longer be looked after by my father. Mum has settled here very well and the staff are very actively involved and look after the residents very well.

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Review from Eric S (Son of Resident) published on 18 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very happy with the standard of my mother's care since she was admitted in January. All staff are very friendly and helpful. My mother's health has improved since she entered the home which I think is a testament to the quality of care she is receiving.

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Review from E B (Daughter of Resident) published on 15 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always friendly - staff know my mum and let me know how she is on visits. Facebook is great to see photos of activities available, even though my mum often chooses not to participate in all, I know she is encouraged to.

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Review from Natalie Q (Granddaughter of Resident) published on 3 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always a great experience compared with the last care home. All staff lovely and helpful. My grandma is always well cared for here which is a big weight off the family. One member of staff, in particular, goes above and beyond for my grandma's care and always schedules calls/Facetimes for us with no
bother at all, she has made such a good impact on my grandma.

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Review from Elaine E (Niece of Resident) published on 3 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and attention afforded to my Aunt is exceptional in all ways. The care home is beautiful, clean, tastefully decorated, and situated in a lovely part of Aberdeen City. The staff are outstanding, they care for my Aunt in a truly wonderful way - she is very happy in her surroundings. I have no
complaints or criticisms to offer - highly recommend.

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Review from Bryan I (Son of Resident) published on 20 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very caring. Dad has settled in very well, enjoys the food, and is comfortable.

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Review from N R (Daughter of Resident) published on 13 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff from all areas are very welcoming to all relatives and provide exceptional love and care to my mother. I would highly recommend Angusfield House Care Home as a happy, vibrant, busy, loving and caring home.

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Review from Katrina Q (Daughter of Resident) published on 11 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Angusfield House Care Home is the best place you could ever wish for. The management and staff go above and beyond to care for my mother and also myself. I never have to worry about my mother as she is treated like family and gets the highest of care. Nothing is ever a problem, and the manager is always
available if I have any concerns - one lady treats my mother as if she was her own mother - the care she gives is amazing, she is an asset to the home.

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Review from Jill R (Daughter of Resident) published on 11 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my mum receives from Angusfield House Care Home. I could not fault it in any way. The staff are all marvellous and very caring, the manager is always very approachable and very understanding.

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Review from S T (Friend of Resident) published on 11 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In view of the pandemic, hand sanitiser on arrival, provided apron and mask, went to a separate room for lateral flow test, waited for 30-mins for results - negative. Went to the resident's room for a visit. All very well organised and I felt safe.

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Review from G B (Daughter of Resident) published on 10 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Angusfield was a warm and genuinely kind environment for my Dad to have respite care. The staff were friendly and accepting of his often stubborn ways. The kitchen staff were always happy to accommodate any requests. A safe haven during a difficult time. Thank you.

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Review from C T (Daughter of Resident) published on 6 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely love Angusfield Care Home. The staff couldn't be any kinder or friendlier. They are genuinely caring and compassionate, as is the manager. His door is always open if we need anything or just a chat. My dad has been at Angusfield for just over two years. He arrived pretty frail with a lot
of medical needs. However, thanks to all the staff's patience he can now walk unaided safely, which he couldn't before. He no longer looks frail - he has put plenty of weight on. There's always something going on - the activities ladies are amazing. My dad even goes swimming! If you are looking for a care home which provides truly individualised care, then definitely have a look at Angusfield. I can't praise it enough.

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Review from Louise R (Friend of Resident) published on 27 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Angusfield House clean. The staff are always busy and, if necessary happy to speak with me about my friend, who was determined to completely dislike the care home.
She would still like to be in her own home, which she expresses to the staff, but always finishes her statement with, "however
I am very well looked after, and the staff are kind". Therefore, what I imagined to be a very difficult transition for my friend, due to the care she receives, she has managed to cope with her new environment and she has been a resident now for 18 months.

Reply from Alison Geddes, Marketing at Angusfield House Care Home

Thank you for your positive comments about our home. At Angusfield House, we pride ourselves on the high level of service we deliver for our residents, so it is great to hear you'd recommend us to others. We completely understand that the transition to life in a care home can be a big change, and our passionate team are dedicated to helping with this in any way they can. Thanks again for your review, please feel free to pop in for a chat with our Home Manager anytime.


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Current Review Score: 9.6 (9.567)

Overview of Review Score

The Review Score of 9.6 (9.567) out of 10 for Angusfield House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.567 for Angusfield House Care Home is calculated as follows: ( (70 Excellents x 5) + (48 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 120 Ratings = 4.567

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Angusfield House Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 12 Mar 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (2)

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Meet the Team (1)

Bob

Bob Fenwick

Job Title: Home Manager

Bob has been working in care for over 20 years. He is a registered psychiatric nurse and a registered general nurse who has long-term service within care. Following graduating from university, he worked as a nursing assistant in a psychiatric hospital. He enjoyed it so much that he decided that this would be his career. He loves building a good team as he believes this is the foundation of excellent care.


Outside of work he is an avid cyclist and loves listening to music. Some of Bob’s proudest and most impressive achievements include parachuting out of a plane, white water rafting down the Zambezi River and seeing the sunrise on top of Mount Sinai. He is a firm believer in facing problems head-on and getting things done.


“I love building a good team and getting it right for both staff and residents”