Angusfield House Care Home

226 Queens Road, Aberdeen AB15 8DN
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9.6 50 Reviews
  • Angusfield House Care Home, Aberdeen
Angusfield House Care Home provides nursing, dementia, and palliative care and is located in Aberdeen's West End, close to shops and public transport.

Residents are less than two miles from the city centre and just half a mile from Hazelhead Park.

This attractive building has been adapted as a nursing home and has a purpose-built extension that provides nursing and social care.

Accommodation at Angusfield House is provided in single occupancy rooms, some of which are spacious enough for sharing.

Angusfield House features TV lounges and a quiet sitting room for relaxation and separate dining rooms, where residents can socialise at meal times are also available.

Traditional home cooking using fresh produce is served with residents being able to select from the choices available daily. Special diets can be catered for.

A good range of activities are offered for residents. The home can arrange for chiropody and dental services if required. Regular visits are made to the home by an experienced hair stylist.

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Care Provided by Angusfield House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Robert Fenwick (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (35)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Angusfield House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Angusfield House Care Home Reviews (50)

Total of 50, showing 41-50
9.6

Angusfield House Care Home has a Review Score of 9.6 (9.567) out of 10, based on 10 reviews in the last 2 years. Over all time Angusfield House Care Home has 50 reviews.

Overall Experience

  • 38
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Review from Jill H (Daughter of Resident) published on 19 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Angusfield are amazing I couldn't have wished for my Mum to be in a better place. She is always treated with the up most respect and kindness. The home is a lovely environment were she feels safe and secure. It gives me great peace of mind knowing that she is being so well looked after.

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Review from Liz M (Niece of Resident) published on 19 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Angusfield is a fantastic home; they have been caring for my aunt for 4 years now. I am always impressed, when I visit, by the incredibly high standard of care. It always seems that nothing is too much trouble for them. They work hard to ensure residents are comfortable, happy and have plenty of interest
to do. When I last visited, it was a lovely day and the staff brought all the residents, who wanted to do so, outside. This is a long process with elderly and frail people. No one was taken in a wheelchair if they didn’t need to, or want to; even though it takes much longer to assist people to walk. Then suncream was applied and lunch diverted so people could eat al fresco! Wonderful. Whenever I ask my aunt what she thinks of the home she has nothing but praise - so top marks!!

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Review from Donna M (Daughter of Resident) published on 19 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident at Angusfield House (Benhope Unit) for around a three year period.
In this time, I feel my mother has always been treated with respect, as an individual and her needs are always met.
I feel I can approach staff and management at any time.
The carers are warm and friendly
in manner and always show kindness and compassion towards my mum.

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Review from Mitch W (Son of Resident) published on 1 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely glad my mother is a resident of Angusfield (Brighterkind). The staff and management are very professional, kind and caring. My family have noticed my mother's care has been first class with various entertainments and activities which not only cater to her physical needs but her emotional
needs too. I would highly recommend Angusfield to others. Thank you.

Reply from Alison Geddes, Marketing Administrator at Angusfield House Care Home

Thank you for your lovely comments about our home, it is great to hear you find the team professional, kind and caring. We pride ourselves on the high standard of care that we offer so are pleased that your mother's care has been "first class". We are glad your mother enjoys our varied activities programme; we offer a wide array of activities for residents to suit a range of interests with our Magic Moments Club, which includes regular outings. Your wonderful feedback will be passed on to the home manager and team, who will be very pleased to hear your comments.


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Review from Michael C (Son of Resident) published on 1 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the management and staff to be very helpful and kind. The services are excellent and the staff are very caring.

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Review from David F (Son-in-law of Resident) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On first visit to the home we found that the place was spotless and there was no smell. The staff were very approachable and polite.
Since then we find that the standard is just as good as when we first visited. All the staff are very obliging and really care for the residents. They go out of their
way to make the residents comfortable and clean. We are delighted therefore with our choice of care home.

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Review from Doris E (Wife of Resident) published on 21 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and his team are absolutely excellent, very kind and caring.


However, I personally feel, after all the lovely and beautiful redecoration, the wallpaper in the lounge/dining area downstairs is very depressing and not in line with the upstairs lounge.


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Review from Michael E (Cousin of Resident) published on 13 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Residing 150 miles in Glasgow coupled with infrequent visiting creates difficulties in keeping abreast of my cousins day to day wellbeing and requirements.


However, this is offset by the efforts of the Angusfield House Care Home staff who keep me fully up to date on any issues or problems arising.

They also respond to my regular telephone calls with a detailed review of my cousin's condition.


As outlined in my responses, I am fully satisfied with all aspects of the home and the care which my mother receives.


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Review from Muriel B (Daughter of Resident) published on 31 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I couldn't have asked for a better home for my mum. I have confidence in this home and the staff as I am kept updated by phone calls if anything arises with my mum.

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Review from Maureen F (Niece of Resident) published on 25 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After reviewing a number of care homes in Aberdeen and district, I chose Angusfield House because of the clear level of excellent care for residents which is obvious from the minute one crosses the threshold. Residents really are treated as if they are in their own home and carers and nursing staff
treat everyone with a degree of love and patience, which is inspiring. My aunt is happy, stimulated by daily floristry and her preferences regarded and listened to. I am very satisfied with her care.

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Current Review Score: 9.6 (9.567)

Overview of Review Score

The Review Score of 9.6 (9.567) out of 10 for Angusfield House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.567 for Angusfield House Care Home is calculated as follows: ( (70 Excellents x 5) + (48 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 120 Ratings = 4.567

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Angusfield House Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 12 Mar 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (2)

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Meet the Team (1)

Bob

Bob Fenwick

Job Title: Home Manager

Bob has been working in care for over 20 years. He is a registered psychiatric nurse and a registered general nurse who has long-term service within care. Following graduating from university, he worked as a nursing assistant in a psychiatric hospital. He enjoyed it so much that he decided that this would be his career. He loves building a good team as he believes this is the foundation of excellent care.


Outside of work he is an avid cyclist and loves listening to music. Some of Bob’s proudest and most impressive achievements include parachuting out of a plane, white water rafting down the Zambezi River and seeing the sunrise on top of Mount Sinai. He is a firm believer in facing problems head-on and getting things done.


“I love building a good team and getting it right for both staff and residents”