The Cowdray Club

1-5 Fonthill Road, Aberdeen AB11 6UD
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Top 20 carehome certificate
10 48 Reviews
  • The Cowdray Club, Aberdeen
Cowdray Club provides a care experience that is personal, inclusive and supportive for residents and their family. The home is beautifully designed with modern and luxurious interiors situated within a nineteenth-century building.

The style and elegance of the building are matched by the professionalism and quality of the personalised care delivered. The experienced team cater for a wide range of personal, clinical and nursing care needs and work with health professionals and families to develop the right level of care for residents.

The home promotes overall health and wellbeing by supporting a number of physical, mental emotional and spiritual activities, designed to ensure overall wellness for those living, working and visiting the home.

Activities and entertainments add to the friendly feel of the service, with local schoolchildren often visiting and music therapy also very popular.

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Care Provided by The Cowdray Club

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 35 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Lynne Rennie (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (27)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (27)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2004

Funding & Fees Guide for The Cowdray Club

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £2,250 – £2,500
    • Self-Funded Nursing Care £2,250 – £2,500
    • RESPITE Self-Funded Residential Care £1,500 – £2,000
    • RESPITE Self-Funded Nursing Care £1,500 – £2,250
  • (these prices are only a guideline, please contact The Cowdray Club to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

The Cowdray Club Reviews (48)

Total of 48, showing 1-20
10

The Cowdray Club has a Review Score of 10 (9.965) out of 10, based on 17 reviews in the last 2 years. Over all time The Cowdray Club has 48 reviews.

Overall Experience

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Review from Linda M (Daughter of Resident) published on 18 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been at The Cowdray Club since May 2024. The staff have been excellent and everyone is so friendly. I have had so much support from all the staff, nurses, carers, administrators and the managers. I visit regularly and if there are any issues they are addressed immediately. If there are medical
issues the nurses always contact me and keep me informed as to what is happening. I really appreciate everything The Cowdray Club does for Dad.

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Review from Maureen R (Daughter of Resident) published on 5 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cowdray Club is truly a wonderful place - all the staff are amazing. They are a dedicated, caring, cohesive team.
My 97-year-old mum gets respite there and from the moment I walk in I know my mum is in safe, caring hands. The welcome is so warm it's like taking her to stay with a family.
I really
stress about putting my mum into respite but my anxieties are dispelled as soon as I see the love that is given to her from the moment we walk in and from my daily follow-up calls which further provide me with reassurance.
The environment itself is very clean, warm, and homely. The individual rooms are a good size, with their own on-suite, and appropriately furnished with colourful bedding, pictures on the walls, and a comfy chair!
But most of all - it's the staff that makes this place special.
I cannot thank them enough for taking care of my mum - I have peace of mind when I get my much-needed respite time.
Thanks to all.

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Review from Scott B (Son of Resident) published on 5 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents had been experiencing difficulties at home despite daily carer visits. After a very difficult last 6 weeks, I had to look into full-time care.
After a search, The Cowdray Club came up. I have never looked back. The manager and her team have been fantastic. From first contact, the process
has been made easy with understanding and care. It was a very difficult and upsetting decision to move Mum and Dad out of their home of 60 years. I was racked with guilt thinking of moving my previously very independent parents into "an old folks home". It was all-consuming and spending 24/7 with them was becoming impossible to keep going myself.
Since moving, into a fantastic double room, they have settled in so well and it has been a great comfort to know they are being cared for so well. I now sleep at night! They are safe and being looked after by a dedicated and wonderful team. Nothing is too much bother. 10/10. Amazing people. Thank you all so very much. Keep up the brilliant work.

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Review from E P (Daughter of Resident) published on 10 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Could not be more happy with the excellent care my mother is receiving. It has surpassed all expectations and a place that can be highly recommended. She is happy, content, exceptionally well looked after and attended too.

Reply from Kirstene, Renassance Care at The Cowdray Club

Thank you for your lovely review, we're so glad that both you and your mum are happy at Cowdray - it's a wonderful home.


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Review from David A (Son of Resident) published on 21 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents moved into the Cowdray Club together earlier this year. Myself and the whole family are so happy with the move. It was a daunting move, but the Cowdray team made it as easy as it could be. It felt like they really cared from the very start.
We are happy with every aspect of their care.
It goes without saying that their health care and security come first, and we have no concerns there. Some highlights include the quality of the entertainment and food, as well as the regular family meetings.
Thanks to the Cowdray team!

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Review from R C (Son of Resident) published on 18 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent and friendly staff, can't do enough for my mum (or I).
After numerous years of dealing with Cowdray Club, they continue to exceed expectations and always go above and beyond.
Thanks as always go to everyone at Cowdray Club.

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Review from Rosalind D (Niece of Resident) published on 23 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt passed away recently at Cowdray having been a resident there for 3 years+. She was admitted during COVID-19 and had a challenging journey to get there. I really did not expect a long residency but down to the wonderful care, professionalism and love shown by the staff led by the most amazing
manager, her final years were happy and contented. What a team. Thank you so much.

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Review from Hazel C (Wife of Resident) published on 10 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was my husband's first respite. I was very apprehensive, as was my husband but the staff made us feel relaxed and secure. We were introduced to some of the other residents and the lounge (day room) was a homely environment. His room was light and bright, lovely filled bookcase and TV. All visitors
who came to see my husband were offered tea or coffee and reported back to me how settled and happy my husband was. Just loved the friendliness of the staff.

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Review from E F (Daughter of Resident) published on 14 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This was my father’s first respite care stay and we were all nervous about it in different ways. The staff could not have been nicer to him or to me. He is naturally quite shy, but with the help of the staff, made friends with other residents, to the point that he said he would come back when they were
coming back! I was encouraged to drop in at any time so that it felt like visiting my dad in his own home. That made a huge difference to me. Overall, I don’t think we could have had a more positive first-time care experience.

Reply from Kirstene Feenan, Marketing at The Cowdray Club

Thank you for taking the time to leave your lovely review. Cowdray is a wonderful home and we're delighted to hear that your dad, and the rest of your family, enjoyed his stay here. Always here to help, best wishes, Renaissance Care


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Review from Anne W (Daughter of Resident) published on 5 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and his team do an excellent job of looking after Dad during his frequent respite stays at Cowdray. The care is of an excellent standard and is truly individualised and person-centred. All members of staff are friendly and obliging and treat Dad with respect and dignity.
The management
team is forward-thinking, conspicuous and available to communicate with relatives which to us as a family is really important.

Reply from Kirstene Feenan, Marketing at The Cowdray Club

Thank you for your lovely review, we're so glad to hear your dad, and the wider family, are happy at Cowdray. It really is a wonderful home with fantastic people. Very best wishes, Renaissance Care.


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Review from P S (Son of Resident) published on 28 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with everything at the care home. All the members of staff speak to you when they see you, they go out of their way to make you feel very welcome anytime you visit. All the staff are very caring and helpful nothing seems to be a problem for them to attend to. The staff appear to be happy
and enjoy working at the home. The home is spotless and quiet.

Reply from Kirstene Feenan, Marketing at The Cowdray Club

Thank you for taking the time to leave your review, we're so glad you and your family are happy at Cowdray, it really is filled with wonderful people. Very best wishes, Renaissance Care


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Review from Fiona M (Daughter of Resident) published on 24 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved in just over one month ago and it has been such a positive experience for us as a family. She has settled in well and she seems so happy and content. She has her smile back now after coming from a home that got shut down for failing its residents.

All the staff are friendly and welcoming
and seem to really love their job. There are always different activities going on and the staff encourage residents to get involved too. The cleaning standards are really high and there are always varied choices on the food menu.

The Manager has really helped build our trust back up in the care system and I am so happy my mum is staying at Cowdray Club.

Reply from Philip Stuart, Manager at The Cowdray Club

Thank you so very much for your trust in me and the team to look after your lovely mum, the honour and privilege is ours and we will continue to work hard as a team to support your mum as well as you all as a family. It has been a challenging time for you all with past experiences that have not been either supportive or allowed you as a family to have your opinions valued or heard. Here is to the start of hopefully a new journey that is a partnership with trust, value and support.


Welcome to the Cowdray family


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Review from Bruce P (Widow Widower) published on 17 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have recently lost my partner who has been in The Cowdray Club for over two years, the level of support not only my partner received but I too, was superb. The staff supported us at every hurdle. I have really struggled to deal with my loss and want to thank the home manager and his deputy manager
for all they do for me. I have really struggled and the team continue to support me with weekly visits to the home where I get support with my emotional needs. I am very grateful and don't know what I would do at the moment without them. The management helped me organise her funeral too because I was really struggling. Thank you to the Cowdray Family. Thank you for continuing to help me through this dark time. I am very much looking forward to the Halloween relatives meeting on Friday 27th of October the meetings are a great support to me especially with other relatives who have had loved ones pass on. Thank you Cowdray Club

Reply from Kirstene Feenan, Marketing at The Cowdray Club

Thank you very much for taking the time to leave your review, particularly at this difficult time. We're really sorry to hear of your loss, the team will always be here to support you. Best wishes Renaissance Care


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Review from Leah D (Daughter of Resident) published on 13 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a permanent resident at Cowdray since last year. From the second Dad arrived we were welcomed into the Cowdray family with open arms, the transformation we have seen in Dad over his time there has been nothing short of amazing. The care and attention to detail from the staff are unlike
anything I’ve ever seen at a care home before. They go above and beyond for the residents and families and I would highly recommend them to anyone and everyone!

Reply from Philip Stuart, Manager at The Cowdray Club

Thank you so very much for this review, it has not been the easiest of journeys for yourselves as a family and I could not be more proud of your dads determination and drive to do well within his home environment, you are stuck with the Cowdray family now for life and we as a team are so grateful for your trust in us, we will continue to work hard to not let you down and support dad on his journey.


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Review from Brian C (Son of Resident) published on 22 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot sing the praises of The Cowdray Club highly enough!
Over the four years that my mother spent in their care, not once did the family feel there were any issues whatsoever with her welfare and well-being.
At all times we witnessed the staff showing nothing but care, compassion and dignity to
the residents in the twilight of their years.
Similarly, at no point did we experience any personal cleanliness issues or The Cowdray Club being nothing short of a 5-star facility.
The management and staff are exceptional at their jobs and Renaissance should be extremely grateful, proud and thankful they have such a good team of employees at The Cowdray Club.
I would have no hesitation recommending The Cowdray Club to anyone thinking of joining this exceptional facility.

Reply from Kirstene Feenan, Marketing at The Cowdray Club

Thank you very much for your review, we're so glad to hear your experience at Cowdray Club has been so wonderful. We really are incredibly proud, our team at Cowdray are special - they do such an incredible job. Thank you again and very best wishes, Renaissance Care.


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Review from Jill E (Friend of Resident) published on 4 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been in The Cowdray Club Care Home for over two years. She is very frail at 96 years of age. She gets the very best of care from the fabulous staff. The home is always clean and tidy and welcoming to visitors. The staff are friendly and attentive and the manager is first-class. He has
a strong work ethos and is obviously very passionate about what he does. The home is well-run and there seems to be plenty going on to keep the residents fully included. If the time comes when I need care - I would book my room at The Cowdray Club, without hesitation!

Reply from Kirstene Feenan, Marketing at The Cowdray Club

Thank you for your lovely review, we're so glad you and your friend are happy within Cowdray Club - it really is a wonderful place. Best wishes, Renaissance Care.


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Review from Gillian R (Daughter of Resident) published on 19 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am writing to express how delighted I am with the high standard of care at The Cowdray Club. From leadership at the top, the positivity, care and direction follows through. Communication is always open. This is no ordinary care home, it’s outstanding. The residents, including my mum, are happy, content
and well cared for. It’s The Cowdray family and it works. All the staff are exemplary and appear to be happy at their work. The Cowdray Club is clean and fresh, the food is homemade, including delicious cakes as teatime treats. The daily activities are inspired: dancing with a dance team; life-size interactive puppets; visits from support dogs; children signing songs; themed art for every occasion etc. Residents engage, contribute and continue to live their best lives under the watchful support of The Cowdray family. There are minibus outings and a mature garden for activities, gardening or sitting and enjoying the sunshine with family and friends. Well done The Cowdray Club, you are indeed exceptional.

Reply from Kirstene Feenan, Marketing at The Cowdray Club

Thank you for your lovely review, we really believe in creating happy homes for people to live and work in and we're delighted to hear about your wonderful experience at The Cowdray Club. Thank you again and very best wishes, Renaissance Care.


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Review from Kathleen R (Wife of Resident) published on 23 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After having a serious stroke, my husband was well cared for for more than two years. Management, care and nursing staff were attentive and supportive of him and the family for which we were very grateful.

Reply from Kirstene Feenan, Marketing at The Cowdray Club

Thank you for your lovely review, it’s really heart-warming to hear and makes us incredibly proud of all our people. Very best wishes to you and your family, Renaissance Care.


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Review from Gemma B (Granddaughter of Resident) published on 20 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Grandma was brought to The Cowdray Club in the summer of 2020 and passed earlier this month, February 2023. I and my family cannot thank the manager and his wonderful team enough. All the staff there are very friendly and go above and beyond with their personal touches. In what can be a challenging
and thankless job the staff seem to work well together and you can tell almost like a family! It is very comforting to see. Although I miss my grandma terribly my auntie and I will also miss seeing the manager and team. Thank you to each and every one of you, my grandma really couldn't have been anywhere better.

Reply from Kirstene Feenan, Marketing at The Cowdray Club

Thank you for taking the time to leave your review. We're very sorry for your loss, grandma's are the most special and wonderful people. You will always be welcome to visit Cowdray anytime. Best wishes, Renaissance Care.


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Review from Megan C (Niece of Resident) published on 17 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

One of the best homes I have ever known. My uncle is so, so happy and it has completely changed his life and that of his family knowing he is loved and cared for by all the amazing staff. A special mention to the manager, he is a one-of-a-kind person with so much love and compassion for others. Thank
you from the bottom of my heart for everything you have done and continue to do.

Reply from Kirstene Feenan, Marketing at The Cowdray Club

Thank you for taking the time to leave your review, we're so glad to hear how happy you and your uncle are at Cowdray, it really is a wonderful home with amazing people. Thank you again, Renaissance Care.


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Current Review Score: 10.0 (9.965)

Overview of Review Score

The Review Score of 10 (9.965) out of 10 for The Cowdray Club is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.965 for The Cowdray Club is calculated as follows: ( (191 Excellents x 5) + (7 Goods x 4) ) ÷ 198 Ratings = 4.965

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Cowdray Club is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 28 Jul 2023

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Very good

(5)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Frequently Asked Questions about The Cowdray Club

What types of Care is The Cowdray Club registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Cowdray Club provide?

Palliative Care, Convalescent Care, Physiotherapy, Independent Living Training, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does The Cowdray Club have?

There are 27 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at The Cowdray Club?

Own Furniture if required, Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is The Cowdray Club to the centre of Aberdeen?

0.8 mile(s) as the crow flies, distance by road may be significantly further.