Cranford Care Centre

83-101 Cranford Road, Aberdeen AB10 7NJ
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8.9 35 Reviews
  • Cranford Care Centre, Aberdeen
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Care Provided by Cranford Care Centre

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 39 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Coleen Reid (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (37)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (37)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2007

Funding & Fees Guide for Cranford Care Centre

  • amenities such as hairdressing, newspapers, chiropody are not included in the stated fees
    personal allowance scheme is run in the home

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Cranford Care Home is thrilled to welcome visitors. Visitors are encouraged to visit their loved ones at their convenience; dedicated team members are always available to greet them with a warm welcome.


  • Parking

  • Cranford Care Home understands that convenience is key when visiting loved ones, which is why parking is hassle-free, offering on-site parking, completely free of charge.


Cranford Care Centre Reviews (35)

Total of 35, showing 21-35
8.9

Cranford Care Centre has a Review Score of 8.9 (8.924) out of 10, based on 5 reviews in the last 2 years. Over all time Cranford Care Centre has 35 reviews.

Overall Experience

  • 26
  • 8
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Date Published

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Review from Angela R (Daughter of Resident) published on 20 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Regular visitor to service and very friendly staff, approachable and always willing to help. Mum enjoys the interaction with the staff who always make time to talk. Food is always enjoyable and always a cup of tea on hand if needed. Mum is happy here.

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Review from Emma L (Granddaughter of Resident) published on 31 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband's nana has been in this home for about a year and has thoroughly enjoyed her time there. She's made a lot of friends and enjoys her time in the common area with everyone else. The staff look after her so well and they are so lovely when we visit.

Reply from Michelle Paterson, Home Manager at Cranford Care Centre

Thank you so much for your lovely review, I am glad you agree our staff do a wonderful job.


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Review from P R (Cousin of Resident) published on 27 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had a lovely visit to Cranford recently to visit my lovely cousin. Our first time here and what a pleasant surprise. The home itself is lovely, the features in the old building are stunning, lots of effort had been made for Christmas, well done. All the staff we met were lovely, we were made to
feel very welcome.

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Review from Joshua M (Cousin of Resident) published on 9 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Felt I had to write to acknowledge and praise the wonderful care my cousin is receiving at Cranford Care Home. It was an absolute delight to visit recently and the staff are doing a fantastic job (each and every one of them). They even provided me with food and drink - afternoon tea is a huge hit, the
cakes were great.
I enjoyed the fact that they all know the residents well and families all felt so at home when visiting.
My cousin is enjoying her time at Cranford and seems to be settling in very well.
The home itself, is so lovely as is the setting.

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Review from C R (Niece of Resident) published on 10 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff always very pleasant and polite. Home, generally, is always clean and tidy. I like that it's been painted recently and freshened up. I'm grateful to the staff for looking after my relative.

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Review from B M (Daughter of Resident) published on 17 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum became a resident of Cranford over 8 months ago, and due to the care, help and support she has received, she settled in very quickly and continues to enjoy being a resident here. I have always found the care team, nurses and management to be extremely helpful. There is a great variety of activities
arranged for residents which my mum enjoys taking part in. The centre itself is always very clean and tidy, as is my mum's bedroom and toilet. My mum says she is very happy with the food and enjoys the tea-parties. I feel the staff do everything they can to make residents feel at home.

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Review from Rosetta M (Friend of Resident) published on 15 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic visit to this lovely home. The room was just lovely, just like a hotel. The staff were very attentive and welcoming. Would not hesitate to recommend this home to any other family members. Thank you.

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Review from L S (Friend of Resident) published on 17 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thoroughly enjoy visiting Cranford so much, lovely staff. Nothing is too much trouble. The entire team are compassionate and caring. Residents are well looked after. Management team are very approachable and friendly.

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Review from Janice M (Daughter of Resident) published on 19 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is content and happy at Cranford. Likes the new chef, who always tries to please. Manager and nurses and most carers very kind and professional.

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Review from Angela B (Daughter of Resident) published on 3 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in the home for nearly a month and I have noticed big improvements in her health and wellbeing.
She has got her appetite back and is enjoying all the home bakes and home-made food.
Carers all doing their best and always willing to listen to any concerns we have.
Management and nurses
always there on hand if we need them.
Activities very good, always plenty for them to do.
I would highly recommend any of my friends and family to choose this home.

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Review from Brian K (Husband of Resident) published on 25 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone made us welcome and the staff went out of their way to help and looked after my wife. The carer who organised the activities is great.

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Review from Ruth C (Daughter-in-law of Resident) published on 18 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum in law has been a resident at Cranford Care Centre for approximately 19 months. Each and every member of staff has treated her with dignity and care. I cannot praise the staff highly enough. As a retired nurse, I know how demanding a job it can be. Everyone works as a team. Well done!

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Review from Rachel G (Resident) assisted by family/friend published on 6 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was very impressed with the facilities on offer at this care home. On talking with staff and management who were very friendly and described how everything worked seemed well organised from the care and support down to meals and activities and safety and security. Rooms were very spacious and clean
and had everything close to hand you needed.

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Review from Pamela M (Daughter of Resident) published on 14 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister and I dropped in at Cranford Care Centre without an appointment and were welcomed with warmth, respect and kindness. We were shown around the home and facilities. The lady who showed us around made sure that we were able to see all aspects of the home and she answered all of our questions
with openness. She explained the process regarding admission to the home and immediately made us feel that relatives were welcome and encouraged to be part of the care home family.
I am unable to comment personally on the care in the home, but I wanted to comment on the aspects that I did observe on our visit such as cleanliness which is very good and especially the immediate impression that we were made welcome as visitors and that the questions answered and involvement regarding relatives was part of the homes ethos.

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Review from Rami N (Daughter of Resident) published on 24 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly staff, beautiful inside and outside. Things are always on offer (Tea and coffee), people get a say on what they eat, liked the place a lot.

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Current Review Score: 8.9 (8.924)

Overview of Review Score

The Review Score of 8.9 (8.924) out of 10 for Cranford Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.783 for Cranford Care Centre is calculated as follows: ( (49 Excellents x 5) + (10 Goods x 4) + (1 Poors x 2) ) ÷ 60 Ratings = 4.783

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.141 Points relating to the number of positive Reviews for Cranford Care Centre is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8. 5 Positive Reviews ÷ 7.8 = 0.641

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 8 Mar 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Adequate

(3)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Coleen

Coleen Reid

Job Title: Care Home Manager

A very warm welcome to Cranford Care Home, Aberdeen.


Cranford Care Home is set on leafy grounds in the west end of Aberdeen on a lovely quiet residential street.


Our team here at Cranford are all dedicated and highly professional with an emphasis on providing excellent care for the elderly. We are proud of our team and they will always go that extra mile.


Friends and family are welcome to visit at any time and are encouraged to enjoy drinks and snacks or even to share a meal with the residents. Our chef provides a delicious variety of freshly cooked meals with a changing menu to reflect seasonal produce. Special diets are also catered for.


Residents are encouraged to participate in the range of activities we provide here at Cranford as well as having the freedom to make their own choices. We have a full-time activities coordinator who puts together a full programme of events adapted to suit the needs and wishes of our residents. Family and friends are also encouraged to participate in any of the activities we offer.


I would love to show you around Cranford and would be more than happy to discuss any aspect of care for your relative or friend. Simply call the home and make an appointment.