Barchester Fairview House Care Home

Fairview Street, Danestone, Bridge of Don, Aberdeen AB22 8ZP
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9.3 58 Reviews
  • Barchester Fairview House Care Home, Aberdeen
Fairview House is a purpose-built home that provides 24-hour nursing care for older people, including those living with dementia in the dedicated Memory Lane Community. The highly skilled and compassionate staff work hard to ensure Fairview House is not an establishment, but a home, with high quality care centred around the specific needs of each resident.

Fairview House is conveniently located close to plenty of local amenities and is within each reach of the beautiful Dee and Don countryside. They believe the best way to judge a home is to visit and see how care and support is provided. So please feel free to drop in or give them a call.

The high standards are reflected in all aspects of the home, including hospitality and cooking. The home also has a wonderful and varied activities programme, centred around the needs and interests of residents. The home provides concerts and church services every month and has daily programmes of activities, such as bingo, crafts, a beauty group and gardening. They also frequently go to coffee mornings in the local community and have regular outings in their minibus.

Fairview House extends a warm invitation for you to visit the home and show you around their facilities.

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Care Provided by Barchester Fairview House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 103 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Mel Shearer (General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (103)
    • Single Rooms with ensuite Wet Room (12)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2003

Funding & Fees Guide for Barchester Fairview House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,682

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Fairview House Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Barchester Fairview House Care Home Reviews (58)

Total of 58, showing 41-58
9.3

Barchester Fairview House Care Home has a Review Score of 9.3 (9.276) out of 10, based on 23 reviews in the last 2 years. Over all time Barchester Fairview House Care Home has 58 reviews.

Overall Experience

  • 35
  • 15
  • 7
  • 1
  • 0

Date Published

58
3
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Review from Margaret M (Daughter of Resident) published on 1 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since Mum went into the home 4 years ago I have nothing but praise for every member of staff. Everyone has been brilliant. Also, all staff keeps you updated with phone calls or meetings. Now we are getting to see our loved one they have been brilliant. Everything is spotless. They all work hard to make
sure you're safe visiting. Very happy I chose this home.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Fairview House Care Home

Thank you for your review and the positive experience you have received. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from H T (Daughter of Resident) published on 21 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly approachable carers, management, all staff. My father's room is very spacious and airy, could not fault the upkeep of the room. He is very happy in the home and loves all his regular carers and nurses. Recently have got to know the activities team who have "bent over backwards" to make the
garden visits a hassle-free and enjoyable time. Very well organised. Nothing but praises to your team and management.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Fairview House Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Keith S (Husband of Resident) published on 1 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been a resident in Memory Lane for two-and-a-half years. The rooms are well maintained and the care staff are very friendly and supportive of the residents and relatives. Every effort is made to keep the family informed of any changes in the residents’ health conditions.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Fairview House Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Marian M (Daughter of Resident) published on 18 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been in Fairveiw House for over three years and I can honestly say that she is treated very well, with the COVID 19 which has given everyone new strengths. I would like to say a really big thank you to all staff cleaning, catering, carers, nurses, admin and anyone we have forgotten. The fulltime
activity has been fabulous FaceTime and visits so well organised she is a treasure and to the staff for all the phone calls keeping us up to date keep up the good work.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Fairview House Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Carole C (Daughter of Resident) published on 17 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot thank Fairview House enough for all they did for my mum for the last two years of her life. We felt the nurses, carers and staff became her sons and daughters as I know she felt loved by them all. It was so hard for us not to get in to see her due to COVID in the months before she passed,
but every day we knew she was safe, warm, and in the loving care of Fairview. Each and every member of staff went over and above their duties every step of the way. The cards we received from my mum, with the help provided by the staff during the COVID lockdown, will be cherished forever.
The kindness and friendship shown to myself and my family was fantastic too, and they all became an extended family. When we are COVID-free, I will be going in for a coffee to again meet up with the staff.
The entertainment and offerings provided put a constant smile on my mum’s face, and mine too.
Can, and will, highly recommend.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Fairview House Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Sheila R (Niece of Resident) published on 27 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Fairview Nursing Home are simply marvellous. My uncle is a resident, and the care he receives is second to none. During this difficult time especially, the staff have kept in regular contact, keeping myself, and the family informed regarding his health and well-being. They sent letters
every couple of weeks, to keep us updated on Covid and the steps they had, and are taking to protect all residents, staff and visitors. This has been extremely reassuring during these stressful times. The staff even arranged video calls, so I could see my uncle, and he could see me, which was so thoughtful and kind. The staff always find the time to talk to relatives regarding their kin, despite having very busy schedules, for which I’m extremely grateful. Thank you to all staff at Fairview - you are outstanding, and a credit to the group.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Fairview House Care Home

Thank you for your review and your positive experience during this challenging period for all concerned. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from H G (Daughter of Resident) published on 23 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father received excellent care during this time at Fairview and particularly during his final days.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Fairview House Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from George G (Nephew of Resident) published on 8 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was fortunate to have my Aunt spend her last five months at Fairview House Care Home where she experienced loving care and attention from all of the staff and management, and her stay switched from a lonely existence to one of constant companionship that she developed with both staff and management.
I
found the staff competent, pleasant and cheery in nature and very attentive both day and night, and very importantly the food was excellent and I was able to judge this personally as visitors were generously given meals and snacks if they were present at the appropriate meal times.
In summing up I would thoroughly recommend Fairview House Care Home to anyone who wishes their loved ones to be safe, happy and very well looked after and to participate in the many activities that are organised by the home for residents.

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Review from Paul C (Grandson of Resident) published on 17 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Sadly my grandfather spent his last 5 days of his life here. However, the staff on the day of his death and the days prior were outstanding.
On the day of my grandfather's death, the nursing staff were excellent and kept him comfortable and made sure the members of my family were taken care of.
We
were given refreshments and even lunch. The staff, including the manager, came into visit us and made sure we were all ok.
Most importantly the staff treated my grandfather with dignity, even up to his last 30 minutes - by applying cream to his skin, re-positioning him in his bed and making him comfortable, it made his passing that bit easier for all of my family.
I cannot comment on the care outwith what I saw, but going in and out of the building for a few days, I saw plenty of smiling faces from the residents and staff.
Thank you to all the staff.

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Review from J F (Daughter of Resident) published on 12 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

I have to bring to your attention the care given by one of the male care staff at Barchester Fairview House Aberdeen.
He is such a very caring, compassionate carer who has made it clear that he cares for all the residents in Memory Lane and treats them all with respect. He has the most gentle nature
which seems to be quite soothing. So I shall also make a report to the home with the same information but I know that not all information suggested is acknowledged, not passed on to the appropriate staff but felt I had to inform of this very lovely person.

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Review from Sandra G (Sister of Resident) published on 5 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has health issues that make her reliant on the staff for her every-day-care. It is important to us as a family that her medical needs are met.
I am extremely impressed with how the staff are with her, she is always saying how beautiful and kind they are and so attentive to her needs. The
food she says is very good.
There were some issues with her oxygen that the nursing staff went out of their way to rectify with external sources.
I personally have felt very welcome on my frequent visits and all the management are very open and available to talk to.
The manager has been extremely helpful and made me feel comfortable to come forward if I have any concerns of any kind.
The suggestions I would make is to have some air fresheners, as I’m aware it can be very difficult to keep on top of odours with so many elderly people.
Also, the garden area could be really nice for the non-smoking residents if it was made more accessible from the dining room.

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Review from Susan G (Daughter of Resident) published on 18 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The level of attention and care Dad received while living at Fairview was second to none. The staff were friendly, approachable and nothing was ever a problem. In my opinion, they treated Dad like he was one of their own family, the level of dignity and respect was just amazing. I remember the first
day Dad arrived and how friendly the staff were making him feel really welcome. It always stuck in my mind how they all knew his name and he was barely through the door again reflecting how good the staff were. Dad was always clean, shaved and smartly dressed and the rooms were always cleaned to a high standard. Thank you all for looking after Dad, I will always appreciate it.

Reply from Diane Martin, Deputy General Manager at Barchester Fairview House Care Home

Thank you for your kind words, Susan. We aim for all families to feel this way. I will pass your comments on to staff. It was a pleasure to care for your Dad and have you all become part of our Fairview family.


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Review from James D (Resident) published on 2 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am an 82-year-old male, having had a double above knee amputation. My personal, physical problems are self-evident but all very satisfactorily dealt with by excellent staff, all of whom have a natural 'bedside manner'.


Fairview is now my home and I could not wish for better.


Reply from Diane Martin, Deputy General Manager at Barchester Fairview House Care Home

Thank you for your kind comments Jim. It is always very positive for us to hear the resident's views and opinions.


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Review from Stephen M (Respite Resident) published on 2 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was unable to continue to live independently at home. I needed 24 hours support to enable me to leave hospital.


I have a good relationship with the nurses and carers who look after me, I enjoy the interactions and discussions we have.


I cannot praise Fairview enough.


Reply from Diane Martin, Deputy General Manager at Barchester Fairview House Care Home

Thank you for your comments Stephen. It is always good for staff to actually hear from the people who live in our home. Your comments will be shared with the staff.


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Review from Raymond B (Husband of Resident) published on 27 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the last 12 months, the care within Fairview has improved even more than previous years (if that was possible).
This is due to an extremely low turnover of staff and management and a noticeable higher degree of training and implementation of memory lane improvement which has been done to a very
high standard. Well done to all the staff for the last 12 months.

Reply from Diane Martin, Deputy General Manager at Barchester Fairview House Care Home

Thank you for your kind comments. Staff and management are committed to delivering the best training for our staff and for the high standard of care to be evident in the daily lives of our residents. Your comments will be shared with staff


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Review from Briony M (Daughter of Resident) published on 6 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The quality of care was excellent. The staff were very professional, accommodating and looked after us all at a very sensitive time. I got to know many of them well. They made us feel very welcome. I will never forget the kindness they showed to me and my mum during her final days.


The home is in

a nice location. I would recommend it.


Thank you.


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Review from Alice L (Daughter of Resident) published on 2 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was provided with excellent care. The staff and management were of the highest quality of professionalism and efficiency. My mother loved them all.

Reply from Karen Whyte, General Manager at Barchester Fairview House Care Home

Thank you for your kind words. It has been our privilege caring for your mum.


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Review from Richard T (Son of Resident) published on 6 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Superb care and very attentive staff.

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Current Review Score: 9.3 (9.276)

Overview of Review Score

The Review Score of 9.3 (9.276) out of 10 for Barchester Fairview House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.402 for Barchester Fairview House Care Home is calculated as follows: ( (145 Excellents x 5) + (97 Goods x 4) + (22 Satisfactorys x 3) + (7 Poors x 2) ) ÷ 271 Ratings = 4.402

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.874 Points relating to the number of positive Reviews for Barchester Fairview House Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 103 registered maximum number of service users is 20.6. 18 Positive Reviews ÷ 20.6 = 0.874

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 25 Jul 2024

How well do we support people's wellbeing? Adequate

(3)
How good is our leadership? Adequate

(3)
How good is our staff team? Adequate

(3)
How good is our setting? Adequate

(3)
How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (7)

Mel

Mel Shearer

Job Title: General Manager

Joined: 2024

With a rich background in healthcare and a dedication to excellence, I bring extensive experience in care home management to my role at Barchester. My UK career began within the NHS in 2003, where I developed a strong foundation in healthcare before moving into care home management.


Over the years, I’ve broadened my skills and deepened my understanding of what it takes to deliver excellent care. I am passionate about creating an environment where residents receive exceptional, person-centred care tailored to their unique needs and preferences promoting their dignity and choice.


I believe each resident deserves a warm supportive atmosphere that feels like home and I am committed to leading my team to make this a reality every day.


Helen

Helen Howie

Job Title: Deputy General Manager

Joined: 2019

As the Deputy General Manager, I am dedicated to ensuring our nursing home runs smoothly and that our residents receive the highest quality care. With a strong background in healthcare management, I work closely with our team to create a warm, supportive, and safe environment for both residents and staff.


Joanna

Joanna Siwinska

Job Title: Unit Manager

Joined: 2024

As a Unit Manager, I oversee the daily care and operations within my units, ensuring our residents receive the highest standard of support in a compassionate and safe environment. With a strong background in nursing and leadership, I work closely with my team to provide person-centered care while maintaining compliance and best practices.


Sumaira

Sumaira Anwar

Job Title: Senior Staff Nurse

Joined: 2023

As a Senior Staff Nurse, I am dedicated to providing high-quality, compassionate care to our residents. With extensive experience in nursing, I support both residents and colleagues, ensuring a safe and comfortable environment while upholding the highest clinical standards.


Karen

Karen Barrett

Job Title: Home Administrator

Hi, my name is Karen, and I am the administrator here at Fairview House.


I deal with all aspects of the administration of the home to ensure it runs smoothly, from invoicing, ordering, recruitment, and setting up contracts, to manning the telephones, there's never a dull day!


Cecilia

Cecilia Clark

Job Title: Activities Coordinator

Joined: 2023

As an Activities Coordinator, I am passionate about creating engaging and meaningful experiences for our residents. I plan and organize a variety of activities that promote social interaction, mental stimulation, and overall well-being, ensuring everyone has opportunities to enjoy their day in a way that suits them best.


Krzysztof

Krzysztof Dabrowski

Job Title: Head of Maintenance

Joined: 2023

As Head of Maintenance, I ensure our nursing home remains a safe, comfortable, and well-maintained environment for residents, staff, and visitors. With years of experience in facilities management, I oversee repairs, safety checks, and improvements to keep everything running smoothly.