Grandholm Care Home

Grandholm Drive, Bridge of Don, Aberdeen AB22 8AE
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9.9 54 Reviews
  • Grandholm Care Home, Aberdeen
Grandholm Care Home provides general nursing care for people over the age of 65 and to those with dementia-related conditions. The purpose-built home is equipped for 79 residents, and is located just a few miles away from Aberdeen City Centre and the local seaside.

The home is equipped with modern amenities, and residents enjoy bright and spacious single bed accommodation with their own en-suite facilities for privacy and convenience.

Beautifully appointed lounge and dining facilities are available throughout the home so that residents can enjoy home cooked meals and afternoon tea with family and friends.

A varied activities programme is available to residents, with the convenience of a local area that is excellent for both entertainment and heritage, with a theatre and cinema nearby, as well as a museum and the famous Victoria Country Park.

Fees at Grandholm are dependent on the needs of the individual resident, but more information can be provided by the Service Manager in the home.

Care Provided by Grandholm Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 79 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Schizophrenia
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Val Buchan (Service Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (79)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (79)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2008
    • Last Refurbishment: 2015
    • Number of floors: 3

Funding & Fees Guide for Grandholm Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,241 – £1,543
  • (these prices are only a guideline, please contact Grandholm Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Protected mealtimes wherever possible


  • Parking
  • Free on site parking


Total of 54, showing 1-20
9.9

Grandholm Care Home has a Review Score of 9.9 (9.897) out of 10, based on 18 reviews in the last 2 years. Over all time Grandholm Care Home has 54 reviews.

Overall Experience

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  • 7
  • 1
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Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident for a short period before she sadly passed, the staff welcomed her upon arrival and cared for her with dignity and respect during the short period she was a resident, sadly she passed away. The care she received from the staff was amazing and she was very comfortable when her health
declined due to all the personalised care the staff delivered, I am grateful to all staff at Grandholm, myself and my family cannot thank them enough.

Reply from Emily Nash, Administrator at Grandholm Care Home

Thank you for your kind words and for taking the time to leave a review. It is much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

Mum was only in Grandholm for a little over three weeks but the care and support she received was more than we could have hoped for. Everyone was so warm and welcoming and made Mum feel at home and cared for. Thank you all so much. It meant so much to me and the family.

Reply from Emily Nash, Administrator at Grandholm Care Home

Thank you for your kind words and for taking the time to leave a review!


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Overall Experience  Overall Experience 5.0 out of 5

It has been 4 months now since my dad went to Grandholm and all I can say is well done to all, from his first night till now he has been reassured and taken care of every minute of the day.
All the staff from nurses to carers, management and office staff (not forgetting the handypersons) have been
absolutely brilliant, making me and my family feel very welcome every visit and informing us every step of the way on dad's medical changes, activities etc.
It's not an easy decision to put a relative into a care home but Grandholm has made the transition so much easier for us all.
Thank you so much.

Reply from Emily Nash, Administrator at Grandholm Care Home

Thank you for your kind words and for taking the time to leave a review.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for over two years now and I can’t fault the care she gets I have peace of mind knowing she is in good hands. She really enjoys taking part in the activities. She loves getting her nails done and is very happy there.

Reply from Emily Nash, Administrator at Grandholm Care Home

Thank you for your kind words and for taking the time to leave a review!


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Overall Experience  Overall Experience 5.0 out of 5

My Mum has been in Grandholm care home for over a year now as sadly she has dementia, and the level of care she has received has been excellent and can’t be faulted. All management and staff are really helpful and polite. I would have no hesitation in recommending Grandholm to anyone who is looking
to re-home their loved one(s).

Reply from Emily Nash, Administrator at Grandholm Care Home

Thank you for your kind words and for taking the time to leave a review!


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Overall Experience  Overall Experience 5.0 out of 5

You always get a warm, friendly welcome when you visit. Staff always happy to give me an update of how my mum is doing. It is great to see the photos of the activities that the residents have been getting up to.

Reply from Emily Nash, Administrator at Grandholm Care Home

Thank you for your kind words and for taking the time to leave a review!


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Overall Experience  Overall Experience 5.0 out of 5

Grandholm Care Home is very warm and welcoming all the staff are very helpful and friendly.
It gives us great piece of mind that that mum is so well cared for.
The Wednesday cafe is a great success as Mum really enjoys it.

Reply from Emily Nash, Administrator at Grandholm Care Home

Thank you for your kind words and for taking the time to leave a review!


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Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident of Grandholm Care Home for 18 months till her passing in November 2023.
The manager and her team looked after her and made her so comfortable from the first day till the last.
We were fortunate to be with Mother at the end!
I would recommend Grandholm with no hesitation or
reservations for the care of a loved one!

Reply from Emily Nash, Administrator at Grandholm Care Home

Thank you for your kind words, and taking the time to leave a review!


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Overall Experience  Overall Experience 5.0 out of 5

It is only over 6 months ago that it was us as a family looking at care homes for our dear Mum who has dementia. And hand on heart we all feel so lucky that Mum is being looked after at Grandholm. The very first thing we noticed on our initial visit was the laughter, and welcoming happy and friendly
atmosphere. Every member of staff is so kind and it has put all our minds at ease knowing that Mum is cared for by such lovely genuine caring people.
Then there is the amazing communication, always keeping us informed and discussing any changes in her care which we all really appreciate. We cannot praise Grandholm highly enough and it’s thanks to each and every one of this amazing team that we continue to feel supported as a family. Thank you all.

Reply from Val Buchan, Service Manager at Grandholm Care Home

Thank you for your kind words and for taking the time to leave a review.


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Overall Experience  Overall Experience 5.0 out of 5

Dad became a resident of Grandholm in August 2021 when covid restrictions were making it difficult for everyone. However, the staff at Grandholm make everyone welcome and gradually activities and socialising have opened up and it has become a second family to Dad. We cannot fault the care that he has
received since moving in. Nothing is ever too much trouble and we're really happy that Dad's in safe hands here. When Mum's needs changed and she needed the support of being in a care home there was no doubt in our minds that Grandholm was the best place and she became a resident in April 2022. Although Mum's needs are different from Dad's, she is also treated with the best of care, great understanding and patience from all the staff. She has settled in very well, made some friends and gets involved in activities. As a family, we are delighted that Mum and Dad are in the same care home receiving the best of care. We would have no hesitation in recommending this care home. Thank you so much.

Reply from Val Buchan, Service Manager at Grandholm Care Home

Thank you for your kind words and for taking the time to leave a review.


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Overall Experience  Overall Experience 5.0 out of 5

My husband has been in this care home for almost five years. His care is second to none. The staff are loving and kind and so good to him, I cannot fault them. My family and I are very fond of them. Keep up the good work.

Reply from Val Buchan, Service Manager at Grandholm Care Home

Thank you for your kind words and for taking the time to leave a review.


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Overall Experience  Overall Experience 5.0 out of 5

My Dad has been a resident in Grandholm Care Home since September 2018 and during all that time I have been totally satisfied with my Dad's care. The staff are brilliant and take his welfare very seriously. They take the time to get to know him and make him as comfortable as possible. I also find my
visits very pleasant which makes things easier for me and my family.

Reply from Val Buchan, Service Manager at Grandholm Care Home

Thank you for your kind words and for taking the time to leave a review.


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Overall Experience  Overall Experience 5.0 out of 5

I’ve seen such an improvement in my mum since she’s been admitted. All the staff have been really nice and helpful and made such a difference to my mum. I would strongly recommend anyone thinking of moving as the support is fantastic.

Reply from Val Buchan, Service Manager at Grandholm Care Home

Thank you for your kind words and for taking the time to leave a review.


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Overall Experience  Overall Experience 5.0 out of 5

Just had my mum's care review. Very detailed. Took me through all of Mum's notes and showed me just how many activities she has been involved in, both in and out of the home. She has flourished since she arrived. Thanks to all the team on Laurels.

Reply from Val Buchan, Service Manager at Grandholm Care Home

Thank you for your kind words and for taking the time to leave a review.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has only been a resident since October 2021 but in that short time, I have nothing but praise for all staff involved. She has onset dementia and the staff are very understanding and patient with her. All her needs are taken care of with no issues from me. I am constantly being updated when required
regarding my mum's welfare. I was kept updated during any lockdowns during Covid and could phone at any time to check myself. A big thank you to all staff at Grandholm.

Reply from Val Buchan, Service Manager at Grandholm Care Home

Thank you for your kind words and for taking the time to leave a review.


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Overall Experience  Overall Experience 5.0 out of 5

I couldn't wish for a better care home for my father. All staff, whether it be office, admin or nursing, are absolutely a joy to engage with. Nothing is too much trouble at any time I have spoken up, been in and seen them, they always seem very happy to be around and working and to answer any questions
that one has. I knew this care home was special when I looked around with a view to finding care for my father. The staff held hands with the residents and spoke so beautifully to them and led them on their way along the corridors. My father has been in this wonderful establishment for six months now and they seem to give me great ideas to boost his happiness here. Nothing is too much trouble in making the residents' time here a happy one, once they get to know what makes each one happy.

Reply from Val Buchan, Service Manager at Grandholm Care Home

Thank you for your kind words and for taking the time to leave a review.


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Overall Experience  Overall Experience 5.0 out of 5

Top-down, can't talk highly enough of the care provided but as a family, the security from the staff provided us with peace of mind for her care. Our mother was treated with dignity and encouraged to mix. When visiting, all staff had a smile and welcome for us. Can't believe how lucky to find such a
caring team and wonderful care home.

Reply from Val Buchan, Service Manager at Grandholm Care Home

Thank you for your kind words and for taking the time to leave a review.


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Overall Experience  Overall Experience 5.0 out of 5

My wife, unfortunately for her and I, has been living in Grandholm Care Home for the past four years. She has dementia and I can honestly say during her stay to date, I have full confidence in Grandholm management and floor staff and in the care they are providing her, it gives me peace of mind. My
wife having dementia has been hard for me to cope with but that caring bunch have helped me deal with it and still are. Thank you all and take care.

Reply from Val Buchan, Service Manager at Grandholm Care Home

Thank you for your kind words and for taking the time to leave a review.


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Overall Experience  Overall Experience 5.0 out of 5

My mum became a resident in May 2018. She was on the second floor but on saying there wasn't much interaction between residents, Mum was immediately moved to the ground floor which she loved. Her mental capacity was 100% but she needed 24-hour medical care. The nurses and carers were amazing, so competent
and caring. Mum loved her meals and up until a week before she died, she still walked with her Zimmer through to the dining room. All through lockdown we were kept updated on Mum's welfare. The staff in all departments couldn't do enough for Mum and the family.

Reply from Val Buchan, Service Manager at Grandholm Care Home

Thank you for your kind words and for taking the time to leave a review.


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Overall Experience  Overall Experience 5.0 out of 5

My mum was resident in Grandholm Care Home for almost four years until she passed away very recently. The manager and her team of staff were caring, professional and kind during the length of my mum's stay. Her room was comfortable and always kept clean and the facilities are good. The Covid lockdown
was a very difficult time but staff rose to this challenge to ensure the safety of residents and contact with family by appropriate means. I have found the staff to be approachable, friendly, cheerful and able to deal sensitively with any issues.

Reply from Val Buchan, Service Manager at Grandholm Care Home

Thank you for your kind words and for taking the time to leave a review.


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Current Review Score: 9.9 (9.897)

Overview of Review Score

The Review Score of 9.9 (9.897) out of 10 for Grandholm Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.897 for Grandholm Care Home is calculated as follows: ( (191 Excellents x 5) + (22 Goods x 4) ) ÷ 213 Ratings = 4.897

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Grandholm Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 79 registered maximum number of service users is 15.8, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 25 Jan 2024

How well do we support people's wellbeing? Very good

(5)

How good is our leadership? Very good

(5)

How good is our staff team? Very good

(5)

How good is our setting? Very good

(5)

How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Meet the Team (1)

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Val Buchan

Job Title: Service Manager

Joined: 2020

Val has worked at Grandholm Care Home since 2020. She has been a registered nurse since 2010, after working in admin/accounts roles previously.


Val really enjoys working with the team at Grandholm, supporting our residents to enjoy as fulfilling a life as possible in a safe, friendly, comfortable environment.


Frequently Asked Questions about Grandholm Care Home

What types of Care is Grandholm Care Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Grandholm Care Home provide?

Palliative Care & End of Life Care are other types of care provided.

How many Rooms does Grandholm Care Home have?

There are 79 Single Rooms.

What are the Facilities & Services at Grandholm Care Home?

Own Furniture if required, Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Grandholm Care Home to the centre of Aberdeen?

2.1 mile(s) as the crow flies, distance by road may be significantly further.