Grandholm Care Home

Grandholm Drive, Bridge of Don, Aberdeen AB22 8AE
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9.9 54 Reviews
  • Grandholm Care Home, Aberdeen
Grandholm Care Home provides general nursing care for people over the age of 65 and to those with dementia-related conditions. The purpose-built home is equipped for 79 residents, and is located just a few miles away from Aberdeen City Centre and the local seaside.

The home is equipped with modern amenities, and residents enjoy bright and spacious single bed accommodation with their own en-suite facilities for privacy and convenience.

Beautifully appointed lounge and dining facilities are available throughout the home so that residents can enjoy home cooked meals and afternoon tea with family and friends.

A varied activities programme is available to residents, with the convenience of a local area that is excellent for both entertainment and heritage, with a theatre and cinema nearby, as well as a museum and the famous Victoria Country Park.

Fees at Grandholm are dependent on the needs of the individual resident, but more information can be provided by the Service Manager in the home.

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Care Provided by Grandholm Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 79 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Schizophrenia
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Val Buchan (Service Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (79)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (79)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2008
    • Last Refurbishment: 2015
    • Number of floors: 3

Funding & Fees Guide for Grandholm Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,241 – £1,543
  • (these prices are only a guideline, please contact Grandholm Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Protected mealtimes wherever possible


  • Parking

  • Free on site parking


Grandholm Care Home Reviews (54)

Total of 54, showing 21-40
9.9

Grandholm Care Home has a Review Score of 9.9 (9.897) out of 10, based on 18 reviews in the last 2 years. Over all time Grandholm Care Home has 54 reviews.

Overall Experience

  • 46
  • 7
  • 1
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Review from Brenda Y (Respite Resident) published on 12 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad needed emergency respite care and was only in for 3 nights, but I'm so grateful to all the staff looking after my dad before he passed away. For the short time he was there the staff were very caring and did everything to make him as comfortable as possible.
They took all the pressure off my
mum who had been caring for him at home 24/7 and had taken its toll on her.
I honestly am lost for words for the way they looked after him and us while we visited.
Amazing team and will never forget the way they looked after him.

Reply from Val Buchan, Service Manager at Grandholm Care Home

Thank you for your kind words and for taking the time to leave a review.


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Review from S M (Son of Resident) published on 4 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very grateful to the Grandholm Care Manager for arranging an assessment of my mum in Essex which enabled us to transfer her to be near us in Aberdeen. My mum will have been a resident in Grandholm Care Home for 3 years in May this year. We cannot recommend this care home more highly. The staff
are very caring, helpful, cheerful and attentive, and nothing is too much trouble. My mum's personal care is excellent. She had lost weight while at home but quickly regained this, with the plentiful, varied, home-cooked meals which are adapted to suit my mum's needs, following transfer to the home. The 'home bakes' also suit my mum's love of sweet things. There is an air of calm that reassured us that this would be a safe environment for my mum and this has proven to be true. The cleaning staff should also be commended because the home is spotless throughout. Thank you for all you do.

Reply from Val, Home Manager at Grandholm Care Home

Thank you for your kind words - the team and I are truly grateful. Val


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Review from Wilfred H (Son of Resident) published on 25 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mother was first admitted to Grandholm over three years ago, when I visited there were always residents shouting down the corridors, alarms going off and I have to say a smell in the corridor. It is now like a hotel, quiet, clean, organised, friendly and efficient staff.

Reply from Val Buchan, Home Manager at Grandholm Care Home

Thank you for your review and I am glad you have seen such great change.


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Review from Janice M (Daughter of Resident) published on 18 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It’s difficult to put into words how much Grandholm meant to my mum and our family. Mum spent her final two years there and the home, and its staff, couldn’t have been better. They looked after her during lockdown when we couldn’t get in, cared for her when old age began to take its toll and nursed
her in her final days. We lost her aged 99 on Halloween and the team looked after both her and us as we sat with her at the end. Grandholm always felt like a home rather than nursing care, and I’d recommend it, and its team, to anyone looking for care for their loved ones.

Reply from Val Buchan, Manager at Grandholm Care Home

Thank you for your kind words, Janice, it means a lot to me and the team at Grandholm.


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Review from Aileen D (Daughter of Resident) published on 3 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother who recently passed away had been in Grandholm Care Home for 10 months and I could not have wished for better, the nursing care provided by the staff was second to none. All the staff were friendly, approachable and nothing was ever any bother to them no matter what my query or concern. The
professionalism in which the staff carried out their duties has to be commended.
I am especially thankful for the care given not only to mum in her final hours but to myself and family, the support at this difficult time was very much appreciated.

Reply from Val, Manager at Grandholm Care Home

Thank you for your kind words and for taking the time to leave us a review.


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Review from Lorraine S (Daughter-in-law of Resident) published on 27 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I and my husband would like to thank Grandholm Care Home for taking care of his mum over the past few years.
Granholm Home is a welcoming place. All the staff are helpful, friendly and very caring to their residents.
I would not hesitate to recommend Grandholm to all that wanted any relative very
well looked after. They carry out their caring professionally with a smile on their face. Thank you to all the staff.

Reply from Val Buchan, Manager at Grandholm Care Home

Thank you, Lorraine, for your kind words. Best Wishes Val


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Review from Louise M (Daughter of Resident) published on 4 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for two and a half years now. I cannot fault the care she receives. She is happy and comfortable and all staff are compassionate and helpful. It gives my dad and I great comfort to know particularly in these difficult times that mum is safe and well looked after. I cannot
express my gratitude adequately.

Reply from Leigh Reid, Service Manager at Grandholm Care Home

Thank you for your kind words and for taking the time to leave us a review. Kind regards.


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Review from Yvonne B (Daughter of Resident) published on 2 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding care and service provided to our much-loved mum. All staff have worked tirelessly each and every day to provide a safe environment for all residents. Regular updates on the Covid situation and loved ones' needs are greatly appreciated. Once again thank you and stay safe.

Reply from Leigh Reid, Service Manager at Grandholm Care Home

Thank you for your kind words and for taking the time to leave us a review. Kind Regards.


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Review from Alison B (Daughter of Resident) published on 2 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident in the care home for two and a half years and the family all feel he is very well looked after by caring, considerate staff who understand him and his needs. We are so grateful to all the staff and know they are doing their best in what is a very challenging time at the
moment.

Reply from Leigh Reid, Service Manager at Grandholm Care Home

Thank you for your kind words and for taking the time to leave us a review. Kind regards.


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Review from Sandra G (Daughter of Resident) published on 2 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely happy with the high standard of care provided to my mum. She is very settled and happy and the staff are lovely. Management very approachable they always have time to answer any questions. Fabulous care thanks to all.

Reply from Leigh Reid, Service Manager at Grandholm Care Home

Thank you for your kind words, and for taking the time to leave us a review. Kind regards.


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Review from G A (Son of Resident) published on 9 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother who passed recently was a resident at Grandholm Care Home. She has been there from around June this year, and I cannot believe the level of care and professionalism she received from all members of staff. A special thank you to the general manager who was very sympathetic during our difficult
time. 10/10.

Reply from Leigh Reid, Service Manager at Grandholm Care Home

Thank you for your kind words and for taking the time to leave us a review.


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Review from M F (Wife of Resident) published on 22 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I want to say that I would recommend Grandholm Care Home to anyone. My husband has just passed after 14-months. It is a very good friendly service. I felt relaxed about the care given to him. The manager is very good and chooses her staff well. I give 100%.

Reply from Val Buchanan, Service Manager at Grandholm Care Home

Thank you for your kind words and for taking the time to leave a review.


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Review from Doreen F (Niece of Resident) published on 28 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the last year, the care my relative received was exceptional. The staff are all very courteous and caring and can't do enough to help.
The home itself is very clean and homely and would recommend for anyone considering using a care home.

Reply from Valerie Buchan, Service Manager at Grandholm Care Home

Thank you for your kind words and for taking the time to leave a review.


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Review from Michael C (Son of Resident) published on 18 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We can highly recommend Grandholm Care Home. My mum was very well looked after with the utmost of care and understanding of her condition. All staff were kind and friendly and this helped my mum settle in very quickly and made our family feel at ease with the caring way she was treated. The manager
has done an excellent job in making Grandholm a place that provides first-class treatment of residents. No complaints at all!

Reply from Valarie Buchan, Home Manager at Grandholm Care Home

Thank you for your kind words and for taking the time to leave us a review!


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Review from Gordon F (Husband of Resident) published on 12 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my review is dated November 2019, it could apply to anytime during the last 18 months. My wife has been a resident there for over 2 years. After caring for her at home since 2001 her needs became such that it became necessary to have her admitted to a nursing home. I chose Grandholm because
we visited her sister there for a number of years previously and found her care was very good, so decided that my wife would be well cared for there. This has indeed been the case and since the new manager took over, the standards have improved to an even higher level.

Reply from Val Buchan, Home Manager at Grandholm Care Home

Thank you for your kind words and for taking the time to leave us a review!


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Review from A C (Son of Resident) published on 12 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the year and a half that my mother was a resident, I really could not fault this home. The manager has an excellent rapport with her staff, and every one of them knows what is expected of them. My mum was cared for with dignity and respect. The nursing staff were second to none at the end of my mum's
life and throughout her illness. My mum enjoyed the food, in fact, she thought she was in a hotel. There were so many little touches, and the family was involved at every point. Amazing.

Reply from Val Buchan, Home Manager at Grandholm Care Home

Thank you for your kind words and for taking the time to leave us a review!


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Review from Denise Y (Relative of Resident) published on 5 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It is clear the manager is giving well considered thought to changes to be made.
She has deep insight into care of the elderly and management issues.
I am confident that the raised standards will be maintained, if not even improved further. The beginning of her post must have been herculean.

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Review from Tracy K (Granddaughter of Resident) published on 20 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad has been resident since August 2018. He is extremely well looked after. The staff are always cheerful and kind. The rooms and social spaces are very clean and there is a lovely atmosphere.

Reply from Val Buchan, Service Manager at Grandholm Care Home

Dear Tracy, thank you for your kind words about Grandholm and for taking the time to leave us a review.


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Review from Susan S (Daughter of Resident) published on 12 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in this home since September 2018. It is an apprehensive procedure to go through but I could not be happier with the choice we made. Dad is kept clean and very well fed. Carers take time to chat with residents at the same time as looking after their welfare. Entertainment is organised
for those able to participate. I live/work in Edinburgh so only visit once per week, being in Grandholm I have no need to worry as his every need is taken care of in a professional and caring manner. Mum visits regularly and is always made welcome. His room is comfortable and all areas of the home are clean and well maintained. I feel management, office staff, carers, nursing staff are all approachable people. I would highly recommend Grandholm to anyone, it has given my family peace of mind to know our family member is being looked after well.

Reply from Val Bunchan, Service Manager at Grandholm Care Home

Hi Susan, thank you for your lovely feedback about Grandholm, we are so pleased that you are happy with your dad's care and support.


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Review from June W (Wife of Resident) published on 4 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has received top class care and attention since he went into the EMI floor of Grandholm last July, I cannot praise the management team or any of the staff highly enough. We noticed a change in him quite quickly, he settled in well as he appeared to feel more understood than he had whilst
still at home, with everything on the one floor he could mobilise and go about independently on his bike, (wheelchair). The floor staff are all very attentive and watch him closely for any changes, like infections or when his mood is low, I have been very touched to see just how affectionate and supportive they are when any of the residents seem to be low or struggling.
We feel very fortunate as a family to have been given such a tailored care package, Grandholm is close to home, easy to get to and the house itself is always immaculately clean and fresh smelling throughout, the food is good, especially all the home baking.

Reply from Val Bunchan, Service Manager at Grandholm Care Home

Hi June, thank you for your kinds words and for taking the time to leave us a review, we are so glad you are pleased with your husbands care at Grandholm.


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Current Review Score: 9.9 (9.897)

Overview of Review Score

The Review Score of 9.9 (9.897) out of 10 for Grandholm Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.897 for Grandholm Care Home is calculated as follows: ( (191 Excellents x 5) + (22 Goods x 4) ) ÷ 213 Ratings = 4.897

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Grandholm Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 79 registered maximum number of service users is 15.8, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 25 Jan 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Very good

(5)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

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Val Buchan

Job Title: Service Manager

Joined: 2020

Val has worked at Grandholm Care Home since 2020. She has been a registered nurse since 2010, after working in admin/accounts roles previously.


Val really enjoys working with the team at Grandholm, supporting our residents to enjoy as fulfilling a life as possible in a safe, friendly, comfortable environment.