Laurels Lodge Care Home

Station Road, Woodside, Aberdeen AB24 2UL
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9.9 65 Reviews
  • Laurels Lodge Care Home, Aberdeen
Laurels Lodge care home provides nursing care to up to 45 older people with dementia including those with learning disabilities. The home is situated in Woodside, Aberdeen, close to local shops and pubs and a short journey from Aberdeen city centre and the sea.

The home is bright and tastefully decorated. Each bedroom has a television point and telephone point as well as en-suite facilities. The home also features a garden, lounge and dining areas and a hair salon.

There is plenty to do, with group activity sessions including art, music and visiting entertainers. All food is freshly prepared in the kitchen, is nutritionally balanced and caters to individual dietary requirements.

Care Provided by Laurels Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 45 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sheila Gesma (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (45)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Laurels Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £2,050
    • Self-Funded Residential Dementia Care from £2,050
    • Self-Funded Nursing Care from £2,050
    • Self-Funded Nursing Dementia Care from £2,050
  • (these prices are only a guideline, please contact Laurels Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Laurels Lodge Care Home Reviews (65)

Total of 65, showing 21-40
9.9

Laurels Lodge Care Home has a Review Score of 9.9 (9.899) out of 10, based on 16 reviews in the last 2 years. Over all time Laurels Lodge Care Home has 65 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for over a year now and her care has been excellent. I am a very senior healthcare professional with expertise in pathways/quality of care and would recommend Laurels Lodge in the highest possible terms, without reservation.

Reply from Shelia Gesma, Manager at Laurels Lodge Care Home

Thank you for your very positive feedback, you taking the time in your very busy schedule to let us know how we are doing is greatly appreciated. Laurels Lodge staff are very committed to providing the best possible care for all our residents.


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Overall Experience  Overall Experience 5.0 out of 5

Since mum went into the care home she has settled brilliantly, she is much happier within herself getting out and about has boosted her loads seeing how happy she is with getting out with the staff and seeing her smile and enjoying it. I have to say I have no complaints within the home, the staff are
attentive to everything asked so friendly with family and residents alike they are all angels with fantastic hearts for their residents and family, couldn’t have put mum in a better place welcome to all who work at the care home and a big thank you.

Reply from Shelia Gesma, Manager at Laurels Lodge Care Home

Thank you for your kind comments; we appreciate you taking the time to let us know how we are doing and are pleased to learn that your experience has been very positive. Our residents' wellbeing is our main priority, and it is great to hear that you were so pleased with the quality of our care that we provide to your relative. Our staff are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised.


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Overall Experience  Overall Experience 5.0 out of 5

My mum entered Laurels during lockdown 2020 and it was the most difficult time for her. She has Alzheimer’s and was previously always such an independent woman. As a family, we have nothing but praise for all the excellent care and attention she receives from all members of staff, from the wonderful
Care Home Manager, the nurses, care assistants, not forgetting the cooks, administration staff, activities co-ordinators, the handyman and the cheery cleaners! They are all involved in creating a ‘home from home’ atmosphere which you feel as you walk through the front door. Since services have returned to normal, after these last couple of years, I really appreciate them more as I can come in and visit mum properly, spending more time with her and I see all the care and dedication involved in looking after our loved ones. I highly recommend Laurels Lodge.

Reply from Shelia Gesma, Manager at Laurels Lodge Care Home

Thank you for your kind comments and for sharing your positive experience at Laurels Lodge Care Home. Our residents’ well-being is our main priority, and it is great to hear that you were so pleased with the quality of the care we provide. Our staff team remains committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised.


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Overall Experience  Overall Experience 4.0 out of 5

My dad has settled into Laurels Lodge. It has been less than a year. He seems to be happy within himself as he has dementia. The staff are always with him. He can be very stubborn, but the staff have got to know him and know how to handle his moods. I really appreciate the kindness of the staff, and
I can finally know he has the care he needs. The home itself is very basic, but the staff are wonderful.

Reply from Shelia Gesma, Manager at Laurels Lodge Care Home

Thank you for your wonderful feedback about our home. We appreciate you taking the time to do this review. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team.


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Overall Experience  Overall Experience 5.0 out of 5

Friendly approachable staff who provide first-class care and attention to my brother. They also keep me informed regularly regarding my brothers health and medication.
To summarise can't praise them enough. Thank you.

Reply from Shelia Gesma, Manager at Laurels Lodge Care Home

Thank you for your very positive feedback about the care your brother receives at Laurels Lodge Care Home. We truly appreciate you taking the time to let us know how we are doing and the quality of care we provide. Our residents' wellbeing is our utmost priority and our staff team are committed to providing the best possible care experience for all our residents. Thank you so much.


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Overall Experience  Overall Experience 4.0 out of 5

Before the pandemic, we visited our friend twice weekly. We got to know the staff and some of the residents very well. The staff were always friendly and attentive. The residents always looked clean and well looked after. We were always invited to take part in their social activities and the staff were
always happy to join in dancing, singing and encouraged the residents to take part. Since the pandemic, we could not visit our friend as often. When we do get to visit it is lovely to see the same staff as before. This is reassuring for the residents. Laurels Lodge is always a very happy place.

Reply from Shelia Gesma, Manager at Laurels Lodge Care Home

Thank you so much for your kind words and positive feedback, the staff team at Laurels Lodge are grateful for the appreciation. We continue to work hard to provide the best possible care home experience for our residents.


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Overall Experience  Overall Experience 5.0 out of 5

My dad has resided at Laurel's for three years. Staff and management are caring, welcoming, and know dad and the family as well. At present we can visit for an hour in dad's room or in a spacious visitors' room - if assistance is needed we buzz and staff help quickly. We are updated on dad's week/his
behaviour and any changes - eg if he's been agitated/less cooperative or if all is well. No agency staff are used which is amazing and the place is 'handy'. I really have no negative comments to make.

Reply from Shelia Gesma, Manager at Laurels Lodge Care Home

Thank you for your very kind comments and positive feedback about your experience at Laurels Lodge Care Home. As always, our residents' wellbeing is our utmost priority and we as a team at Laurels Lodge are committed to providing the best possible care to every individual in the home. It is also very rewarding for the team to know that their efforts are recognised and appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

While early days for my father, the resident, he has been welcomed into the Laurels community. He is settled and happy and has a good rapport with the staff who attend to him. He always smiles when they approach and responds in kind to the banter they share. In those moments, his character and sense
of fun can be seen, and he is more present. To date, we are more than satisfied knowing he is in good hands and with those with his best interests at heart.

Reply from Shelia Gesma, Manager at Laurels Lodge Care Home

Thank you for your kind comments about your recent experience at Laurels Lodge Care Home, and we are pleased to learn that your experience has been so positive. Our residents’ wellbeing is our main priority, and it is great to hear that you were so pleased with the quality of the care we provide. Our staff team remains committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised.


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Overall Experience  Overall Experience 5.0 out of 5

The care staff, nurses and manager look after my dad with love and empathy; he is extremely well looked after.

Reply from Shelia Gesma, Manager at Laurels Lodge Care Home

Thank you for your kind comments; we appreciate you taking the time to let us know how we are doing and are pleased to learn that your experience has been so positive. Our residents’ wellbeing is our main priority, and it is great to hear that you were so pleased with the quality of our care. Our staff are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised.


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Overall Experience  Overall Experience 5.0 out of 5

My husband has been here for five years, all that time I have been extremely happy with the care he has received. Any issues have been addressed immediately and I am particularly impressed with the attention to nutrition and personal care. Our visits are always well facilitated and all staff pleasant
and helpful. The manager, in particular, is a real asset, always smiling, helpful, and makes time to listen even when busy. Wouldn't want my beloved anywhere else.

Reply from Shelia Gesma, Manager at Laurels Lodge Care Home

Thank you for taking the time to provide a review and for your very kind comments and very positive feedback on the care for your husband. Our residents' general wellbeing is our topmost priority and the team at Laurels Lodge remains committed in providing the best possible care experience to each of the individuals in the home.


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Overall Experience  Overall Experience 4.0 out of 5

My husband has been in Laurels care home for 18 months. I am very satisfied with his care. The staff from cleaners to manager are compassionate to my husband and me. It gives me confidence and peace of mind to know he is being well looked after. I can't thank them all very much.

Reply from Shelia Gesma, Manager at Laurels Lodge Care Home

Thank you for letting us know how we are doing at Laurels Lodge Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Overall Experience  Overall Experience 5.0 out of 5

I found all staff in every department absolutely first class. The care my mum received was absolutely fantastic. I would recommend Laurels Care Home to anybody looking for the best care you could hope for their loved ones.

Reply from Shelia Gesma, Manager at Laurels Lodge Care Home

Thank you Irene for a very positive feedback about the care your Mum received at Laurels Lodge Care Home. We truly appreciate you taking the time to let us know how how we are doing and the quality of care we provide. Our residents' wellbeing is our main priority and our staff team are committed to provide the best possible care experience for all our residents. Thank you so much.


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Overall Experience  Overall Experience 5.0 out of 5

My mum was in the care of Laurels Lodge Care Home during lockdown due to Covid. Never once was I worried about my mum because I knew she was being cared for in every possible way. I cannot praise all staff and management staff enough. They are all totally dedicated. Mum was treated with total dignity
at all times. I cannot praise all staff enough and I would recommend this as the place for loved ones.

Reply from Shelia Gesma, Manager at Laurels Lodge Care Home

Thank you for your very kind comments and positive feedback about your experience at Laurels Lodge Care Home. As always, our residents' wellbeing is our utmost priority and we as a team at Laurels is committed to provide the best possible care to all of them. It is also very rewarding for the team to know that their efforts are recognised and appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

Today was the first inside visit allowed since lockdown to see my mum. All safety measures were in place and adhered to. The manager and her team have kept our loved ones throughout this pandemic safe which our family appreciate and are so grateful to them. We have during this time always been encouraged
to communicate via video calls and had outside visits when it was allowed. Hopefully, things will improve and we can continue to visit our mum as it's good for her wellbeing to see us in person.

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Overall Experience  Overall Experience 5.0 out of 5

Laurels Lodge Care Home provided excellent care for my elderly Aunt during the several years she resided there. I was always impressed by the professionalism of all the staff and their practice of keeping me updated on all aspects of her wellbeing. I was reassured and comforted by the fact that I knew
she was in good hands with the Care Staff and Management. I would recommend this care home because all of the staff are friendly, caring and compassionate towards all of the residents. They go up and beyond the call of duty to make sure your loved one is cared for and their needs are met. I am pleased that my Aunt spent her last years in this Care Home. Thank you to all the staff.

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Overall Experience  Overall Experience 5.0 out of 5

I would definitely recommend this care home. The staff are always welcoming and know their residents, they always give excellent care. The staff will always contact family with any concerns regarding their family members. It has been very difficult not being able to visit, but the staff have constantly
phoned giving regular updates. I know that there is virtual visiting as well, which I have not done as I find it difficult due to Mum having poor eye-sight and being hard of hearing. The staff also look into different dietary concerns for individual residents, always trying to encourage my mum with her intake. It is great that we can now do garden visits, but a hug goes along way, and we have to understand the importance of keeping distance to protect my mum and the staff. The staff do an excellent job long may they continue. Another point is the staff have been there a long time which shows their commitment and this goes a long way for family members,.

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Overall Experience  Overall Experience 5.0 out of 5

Both my father and mother are now residents at Laurels Lodge Nursing Care Home. My father was admitted from a long term placement elsewhere in June (he has vascular dementia) and we were then most lucky to secure a place for my mother to follow him 6th July: She has frontotemporal lobe. I cannot recommend
Laurels more highly.
My parents, now safe and together in a loving and supportive environment. Obviously, due to the COVID 19 situation both my parents have had to settle in their new environment without me being able to help them adjust to settling into their new rooms and routines. However, it is a huge testament to the wonderful management of the home manager and the loving care and support of her dedicated, kind, supportive and warm staff, that they have settled so well and clearly both thriving and happy. I cannot believe how lucky we are and unreservedly recommend Laurels Lodge and the wonderful staff. Thank you so much.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Laurels Lodge for more than 5 years and has been looked after and cared for excellently. The staff are absolutely lovely and speak to my mum with care and respect. My mum is always clean and so is the accommodation. The staff are very approachable. I would highly recommend Laurels
Lodge for your loved ones.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has been in this care home three years and the care has been great. She is always looked after well. The staff go above what is expected of them.

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Overall Experience  Overall Experience 4.0 out of 5

My family and I are extremely happy with our mothers care. Due to the fact that her condition is different to your norm, we are pleased with how things are going. The staff are great and very approachable and friendly. Thank you.

Reply from Jasmine Bracken, Marketing Administrator at Laurels Lodge Care Home

Thank you for letting us know how we are doing at Laurels Lodge Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Current Review Score: 9.9 (9.899)

Overview of Review Score

The Review Score of 9.9 (9.899) out of 10 for Laurels Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.899 for Laurels Lodge Care Home is calculated as follows: ( (171 Excellents x 5) + (17 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 189 Ratings = 4.899

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Laurels Lodge Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 27 Feb 2024

How well do we support people's wellbeing? Very good

(5)

How good is our leadership? Very good

(5)

How good is our staff team? Very good

(5)

How good is our setting? Very good

(5)

How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (11)

Sheila

Sheila Gesma

Job Title: Home Manager

Joined: 2000

Sheila has been with Laurels Lodge Care Home for over 20 years and started working as a Care Assistant while she was completing her Nursing Adaptation Course in the UK.


Sheila is a Registered General Nurse who had years of experience working in various clinical areas in a hospital setting in the Philippines before coming to the UK. After 4 months of arriving in the UK, Sheila received her NMC nursing registration and worked as a Staff Nurse at Laurels Lodge then worked her way up the ladder and became the Home Manager in 2012. Sheila has also completed the SVQ Level 4 in Leadership and Management in 2010.


Outside of work, Sheila likes listening to music and cross-stitching, but she has also participated in exciting events such as white water rafting and Go Ape.


Sheila values her team and always makes it a point to thank them even in the simplest of things and she believes in the saying, "Why leave it for tomorrow when you can do it today".


Jay

Jay Acorda

Job Title: Deputy Home Manager

Joined: 2021

Jay first arrived in the UK in 2004. Completed his Nursing Adaptation Course in 5 months and became a Full Registered General Nurse in the UK in the same year. Jay has clinical nursing experiences in the Philippines and other countries and spent the first 9 years of his nursing career at Laurels Lodge Care Home. Jay became the Charge Nurse of the home from 2006 to 2012 then Deputy Manager until 2013. Jay worked in other different Care Homes for many years as a Staff Nurse and Deputy Manager and came back to Laurels Lodge in 2021.


Jay loves music and dancing. He enjoys hiking and exploring Scotland's most beautiful places with his family.
Jay believes that "Life is a quest filled with many choices, each one of us will experience life in our special way".


Amanda

Amanda Yeats

Job Title: Senior Nursing Care Assistant

Joined: 1999

Amanda is the longest-serving member of staff at Laurels Lodge Care Home, she has been an employee at Laurels for 23 years now, she started as a Care Assistant and worked her way up to become a Senior Nursing Care Assistant.
Amanda plays various roles in the home, she is currently the home’s Moving & Handling Coordinator, Dementia Ambassador, Oral Health Champion, Enquiry Champion, Fire Warden and Infection Prevention & Control Champion.


Joanna

Joanna Scollay

Job Title: Care Assistant

Joined: 2011

Joanna has worked as a Care Assistant at Laurels Lodge Care Home for 12 years now and continues to enjoy her job. Joanna also works as a part-time Cook and is also good at it.


She has been chosen as the Laurels Gem of the Month for March 2023 for her dedication and compassion, she is ready to go that extra mile for the residents and the home.


Joanna is a jolly person and is well known in the home to be always "on the go". Joanna is also one of the Oral Care and IPC Champions in the home.


Nomeda

Nomeda Jakstiene

Job Title: Head Chef

Joined: 2015

Nomeda has made a difference in our catering department since she joined Laurels Lodge Care Home.


She has managed the kitchen and her team effectively and is a proactive leader.


Nomeda is a cat lover and together with her pet Bengal, they have joined various competitions which they have won many times. Nomeda also likes travelling and spending time outdoors.


Nomeda believes that "tomorrow will be a better day."


Morag

Morag Leslie

Job Title: Senior Nursing Care Assistant

Joined: 2015

Morag has been with Laurels Lodge Care Home for over 13 years now, she believes that working in the home has changed her life significantly for the better. Morag enjoys spending time with the residents and sharing a laugh with them and with her colleagues. Many times Morag went above and beyond for the residents and the home.


Morag loves being a grandmother and she spends most of her days off looking after her niece and grandson.
Morag believes in the saying that "laughter is the best medicine".


Helen

Helen Harper

Job Title: Activities Coordinator

Joined: 2019

Helen joined the team at Laurels Lodge as a Care Assistant, a totally new career path for her. Helen has recently taken on the role of a full-time Activities Coordinator and she is enjoying it. She has stepped into this new role with passion and enthusiasm, always putting the residents first.


Helen believes in the saying, "What's afore you won't get you."


Ivy

Ivy Lavares

Job Title: Laundry Assistant

Joined: 2015

Ivy works at Laurels Lodge as a full-time Laundry Assistant, she joined the team more than 8 years ago and still enjoys working here. Ivy participates in the activities in the home and enjoys speaking to the residents.


Her motto is: "There's always a light at the end of the tunnel."


Kevin

Kevin Mair

Job Title: Domestic Assistant

Joined: 2023

Kevin works at Laurels Lodge as a Domestic Assistant, he enjoys helping his colleagues and he loves spending talking to the residents. Kevin is very good at keeping the interiors of the home clean, tidy and presentable.


Outside work, he loves dressing up as Boy George on special occasions.


Kevin believes in facing the problem right away rather than leaving it until it builds up.


Vibelaine

Vibelaine Alta

Job Title: Staff Nurse

Joined: 2019

Vibelaine likes to be called Vibz. She is a Staff Nurse at Laurels Lodge Care Home and has been working since 2019. Vibz is an international nurse hired from the Philippines, she completed her OSCE within 3 months and became a Registered General Nurse in the UK. Vibz enjoys working at Laurels Lodge and gets on well with her colleagues.


Outside work, Vibz likes spending time with Family and Friends travelling, camping and hiking.


Vibz believes in the saying "What does a man profit if he gains the whole world but loses his soul".


John

John McLain

Job Title: Maintenance Supervisor

Joined: 2024

Originally from Nottingham, John moved to Scotland after 17 years in the military, he decided to work in the healthcare sector as he is looking for a job that is rewarding. Since John joined the team at Laurel's, he has developed a good rapport with the residents and his colleagues.


The things John likes to do are wild camping and touring on his motorcycle, and the things to know about John amongst many things is that he is a qualified diving instructor!