Laurels Lodge Care Home

Station Road, Woodside, Aberdeen AB24 2UL
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9.9 65 Reviews
  • Laurels Lodge Care Home, Aberdeen
Laurels Lodge care home provides nursing care to up to 45 older people with dementia including those with learning disabilities. The home is situated in Woodside, Aberdeen, close to local shops and pubs and a short journey from Aberdeen city centre and the sea.

The home is bright and tastefully decorated. Each bedroom has a television point and telephone point as well as en-suite facilities. The home also features a garden, lounge and dining areas and a hair salon.

There is plenty to do, with group activity sessions including art, music and visiting entertainers. All food is freshly prepared in the kitchen, is nutritionally balanced and caters to individual dietary requirements.

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Care Provided by Laurels Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 45 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sheila Gesma (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (45)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Laurels Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £2,050
    • Self-Funded Residential Dementia Care from £2,050
    • Self-Funded Nursing Care from £2,050
    • Self-Funded Nursing Dementia Care from £2,050
  • (these prices are only a guideline, please contact Laurels Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Laurels Lodge Care Home Reviews (65)

Total of 65, showing 41-60
9.9

Laurels Lodge Care Home has a Review Score of 9.9 (9.899) out of 10, based on 16 reviews in the last 2 years. Over all time Laurels Lodge Care Home has 65 reviews.

Overall Experience

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Review from K D (Niece of Resident) published on 28 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The overall standard of care home excellent, with staff more so and can't be more helpful.

Reply from Ronnie Cavanagh, Marketing at Laurels Lodge Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.


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Review from R B G (Husband of Resident) published on 1 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think this dementia unit is wonderful and I wish I got my wife in there at the beginning.


I can only say in a few words, it's wonderful. Laurels Lodge is the best.


Reply from Ronnie Cavanagh, Marketing at Laurels Lodge Care Home

Thank you, for letting us know how we are doing at Laurels Lodge Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from Joan O (Wife of Resident) published on 11 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

There is a real atmosphere of care here - not only of the residents but also of visiting family. On many visits, I have never seen anyone showing the slightest sign of irritations in their dealings with residents. A real effort is made to meet the needs of the individual. Regarding value for money -
I have no other experience to make a comparison.

Reply from Ronnie Cavanagh, Marketing at Laurels Lodge Care Home

Thank you, Joan, for letting us know how we are doing at Laurels Lodge Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from Kenny B (Son of Resident) published on 23 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I don't know where to start with the positive message I am about to leave for this care home. I would not name any individuals as they have all been wonderful to my mother since July 2017. She then suffered a nonrecoverable stroke on 3rd Aug 2018 and after a brief spell in the hospital she was returned
to Laurels Lodge for her palliative care. During the 9 days she hung on, the staff spent time with her, cared for her, kept her clean and comfortable which was such a comfort to all our family. Although my mum was in the home for medical reasons, I feel the staff all treated me and my family like friends and critics would say that's what they are there to do but as the son of a resident who visited her very regularly, my opinion is that they went way above and beyond what any of us could have imagined that they would do for our mother. I truly and sincerely would like to thank each and every one of you. Love to you all.

Reply from Ronnie Cavanagh, Marketing at Laurels Lodge Care Home

Thank you, Kenny, for your lovely feedback about the team here at Laurels Lodge Care Home. We appreciate you taking the time to let us know how we did and we are humbled to hear you have been pleased with the care provided for your mum during her time here. It was a pleasure and a privilege to have your mother stay and join our family here at our home. Thank you once again for your comments. It means so much to us.


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Review from Alison H (Daughter of Resident) published on 21 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad hasn't been here very long but it seems to be a nice place and the staff are really friendly. He seems to have settled in okay. My only complaint would be the road to here and not much parking space.

Reply from Ronnie Cavanagh, Marketing at Laurels Lodge Care Home

Thank you, Alison, for your comments about your recent experience at Laurels Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. Have a great day.


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Review from Suz (Daughter of Resident) published on 16 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Would just like to say how delighted I am with the care that my mum is receiving at Laurels Lodge. I had to take mum out of a different care home as she was not being looked after very well (in fact it was very poor) but the difference in such a short time (4 months) is warming to the heart. My mum
looks really happy and content. The staff are just brilliant, very caring and patient. They are consistent too, always the same faces, which to a person with Alzheimer's is very important. Mum always looks clean and well cared for. There are lots of activities and the social side of Laurels Lodge is just brilliant. Parties with great music and entertainment.
The food and snacks look really good too. I honestly can't complain about anything. In fact, I would go so far to say that if I ever have to go into a care home I would choose this one. Thank you for all your hard work, it's really appreciated.

Reply from Ronnie Cavanagh, Marketing at Laurels Lodge Care Home

Thank you, Suz, for your comments about your recent experience at Laurels Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Susan S (Daughter of Resident) published on 16 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

This is a home from home, Mum has been here now for 8 years and in that time she has been treated with dignity and love. There are plenty of activities and outings which Mum enjoys. The staff are extremely friendly and caring and I would class them as extended family and if ever we need advice or have
a concern they address it quickly.

Reply from Ronnie Cavanagh, Marketing at Laurels Lodge Care Home

Thank you, Susan, for your kind comments about your recent experience at Laurels Lodge Care Home. We appreciate you taking the time to let us know how we are doing and are pleased to learn that your experience has been so positive. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. Our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Anne M (Daughter of Resident) published on 20 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had a very negative opinion of care homes. Came and viewed Laurels Lodge Care Home and was very impressed. Since my mother has been a resident I've been very happy how she's cared for all the girls are lovely and do a great job nothing is too much bother.

Reply from Ronnie Cavanagh, Marketing at Laurels Lodge Care Home

Thank you, Anne, for your kind comments about your recent experience at Laurels Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from William C (Son of Resident) published on 24 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife went into Laurels Lodge Care Home last month, so although early days she seems very content and happy with the service provider which is excellent.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Laurels Lodge Care Home

Thank you, William, for your comments about your recent experience at Laurels Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We look forward to your next visit. Take care.


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Review from Carolyn J (Wife of Resident) published on 23 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband is a new resident and the staff have been wonderful at making him and his family feel welcome.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Laurels Lodge Care Home

Thank you, Carolyn, for sharing your most recent experience at Laurels Lodge Care Home. We are so pleased to hear that your husband and family have been made to feel welcome at our home. Your wonderful feedback means a lot to us and we look forward to you becoming part of our family here too! Have a wonderful day.


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Review from Maureen D (Daughter of Resident) published on 30 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was originally in a care home fifty miles away from me.
We looked at a few but we were so happy with Laurels from the start. With help from the care manager, we moved her to Laurels. She settled so well, they were so caring and friendly. Mum's personality changed for the better, she was just a
joy all thanks to Laurels staff.
It's such a relief for us, as it's just not possible to have Mum at home with me, this is just wonderful.
No faults at all.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Laurels Lodge Care Home

Thank you, Maureen, for sharing your most recent experience of Laurels Lodge Care Home. We really appreciate you taking the time to let us know how we are doing and it is very rewarding to have the efforts of the care staff recognised. It is great to hear that your mum has settled into life at Laurels Lodge comfortably, we love having her as part of the family here. We look forward to your next visit. Take care!


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Review from Grant C (Son of Resident) published on 25 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It has been 9 months since my mother became a resident at Laurels Lodge and I cannot praise it enough. Since the first day, from management to carers, she has received the best care anyone could wish for. All the staff are so lovely to residents and to their families, giving it a nice feel-good factor.
There are loads of memorabilia for the residents to enjoy, it's always immaculate and well presented. when I speak to other relatives, nobody can come up with any negative things about Laurels Lodge which is a great statement.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Laurels Lodge Care Home

Thank you, Grant, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience with Laurels Lodge Care Home was so positive. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Raymond M (Son of Resident) published on 16 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I, along with my brother and sisters are delighted with the care my mother received in Laurels Lodge. She is always extremely well dressed and gets her hair done regularly. She is always smiling and the staff are superb.
As a family, we have the utmost trust and faith in everyone in the care home
and feel extremely lucky that our mum in being looked after at Laurels Lodge.

Reply from Carl Duncker, Marketing Manager at Laurels Lodge Care Home

Thank you, Raymond, for your comments about your recent experience at Laurels Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Review from Tracey N (Daughter of Resident) published on 14 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Small units and dedicated staff. Nothing is too much got them, always willing to help and they really get to know the residents. My dad now smiles again. Can't thank them enough.

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Review from Linda C (Daughter of Resident) published on 27 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother moved into Laurels Lodge, her whole appearance and health has improved greatly. She was no longer safe in her own home. When we made the decision to find her a care home, we viewed 3 and the minute we walked into Laurel Lodge, we knew this was the place for her. Warm and welcoming surroundings
aimed to stimulate. Friendly staff and management with plenty to occupy her. I would highly recommend Laurels Lodge and already have done.

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Review from Kathleen F (Friend of Resident) published on 27 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is difficult as she is constantly asking when is she getting home and it can be very tiring. She gets very aggressive when it is suggested that she is unfit to go home. The staff say in 2 days and carry on as such. The staff cope well with her. My friend has a fantastic long term memory and
the activities organiser is constantly trying to source new books and pictures to stimulate conversation and reminisce.
My friend lacks company of other residents for conversation as no one in her unit is able to converse, but the staff are good at sitting and having a chat with her. She complains about her bed and I have discussed with staff, but only certain matresses can be used with the bed type. She may picture her bed at home which was very high.

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Review from M W (Wife of Resident) published on 22 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is very clean and friendly. It is safe for dementia residents to walk about. They can not get out of their own area without help (area as in unit). The staff interact with residents all the time. I visit my husband at any time I want to and I am always treated very well.

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Review from Irene (Wife of Resident) published on 18 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been a resident at the above home since March 2016. I have been very happy with his care and social activities. Prior to coming to the home, he was getting very difficult to handle and now he is much more settled in this environment.

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Review from L B (Daughter of Resident) published on 21 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and my sister go to Laurels Lodge Care Home Woodside every Monday and Friday and have done for the last 2 years. My mother perked up 100% when she went in. A bit strange in the beginning but over the 2 years she's in good spirits considering she's nearly 94.
We have no complainants as we have
got to know the carers and home staff well. They are all so friendly and helpful. We couldn't ask for better. My mother is a people's person so she does not feel as lonely as before because of the company.

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Review from J A (Friend of Resident) published on 16 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When i go to Laurels Lodge it is very well run. The staff are very well organised in what they do and very dedicated. Also it is very clean and you are welcomed.

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Current Review Score: 9.9 (9.899)

Overview of Review Score

The Review Score of 9.9 (9.899) out of 10 for Laurels Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.899 for Laurels Lodge Care Home is calculated as follows: ( (171 Excellents x 5) + (17 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 189 Ratings = 4.899

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Laurels Lodge Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 27 Feb 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Very good

(5)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (11)

Sheila

Sheila Gesma

Job Title: Home Manager

Joined: 2000

Sheila has been with Laurels Lodge Care Home for over 20 years and started working as a Care Assistant while she was completing her Nursing Adaptation Course in the UK.


Sheila is a Registered General Nurse who had years of experience working in various clinical areas in a hospital setting in the Philippines before coming to the UK. After 4 months of arriving in the UK, Sheila received her NMC nursing registration and worked as a Staff Nurse at Laurels Lodge then worked her way up the ladder and became the Home Manager in 2012. Sheila has also completed the SVQ Level 4 in Leadership and Management in 2010.


Outside of work, Sheila likes listening to music and cross-stitching, but she has also participated in exciting events such as white water rafting and Go Ape.


Sheila values her team and always makes it a point to thank them even in the simplest of things and she believes in the saying, "Why leave it for tomorrow when you can do it today".


Jay

Jay Acorda

Job Title: Deputy Home Manager

Joined: 2021

Jay first arrived in the UK in 2004. Completed his Nursing Adaptation Course in 5 months and became a Full Registered General Nurse in the UK in the same year. Jay has clinical nursing experiences in the Philippines and other countries and spent the first 9 years of his nursing career at Laurels Lodge Care Home. Jay became the Charge Nurse of the home from 2006 to 2012 then Deputy Manager until 2013. Jay worked in other different Care Homes for many years as a Staff Nurse and Deputy Manager and came back to Laurels Lodge in 2021.


Jay loves music and dancing. He enjoys hiking and exploring Scotland's most beautiful places with his family.
Jay believes that "Life is a quest filled with many choices, each one of us will experience life in our special way".


Amanda

Amanda Yeats

Job Title: Senior Nursing Care Assistant

Joined: 1999

Amanda is the longest-serving member of staff at Laurels Lodge Care Home, she has been an employee at Laurels for 23 years now, she started as a Care Assistant and worked her way up to become a Senior Nursing Care Assistant.
Amanda plays various roles in the home, she is currently the home’s Moving & Handling Coordinator, Dementia Ambassador, Oral Health Champion, Enquiry Champion, Fire Warden and Infection Prevention & Control Champion.


Joanna

Joanna Scollay

Job Title: Care Assistant

Joined: 2011

Joanna has worked as a Care Assistant at Laurels Lodge Care Home for 12 years now and continues to enjoy her job. Joanna also works as a part-time Cook and is also good at it.


She has been chosen as the Laurels Gem of the Month for March 2023 for her dedication and compassion, she is ready to go that extra mile for the residents and the home.


Joanna is a jolly person and is well known in the home to be always "on the go". Joanna is also one of the Oral Care and IPC Champions in the home.


Nomeda

Nomeda Jakstiene

Job Title: Head Chef

Joined: 2015

Nomeda has made a difference in our catering department since she joined Laurels Lodge Care Home.


She has managed the kitchen and her team effectively and is a proactive leader.


Nomeda is a cat lover and together with her pet Bengal, they have joined various competitions which they have won many times. Nomeda also likes travelling and spending time outdoors.


Nomeda believes that "tomorrow will be a better day."


Morag

Morag Leslie

Job Title: Senior Nursing Care Assistant

Joined: 2015

Morag has been with Laurels Lodge Care Home for over 13 years now, she believes that working in the home has changed her life significantly for the better. Morag enjoys spending time with the residents and sharing a laugh with them and with her colleagues. Many times Morag went above and beyond for the residents and the home.


Morag loves being a grandmother and she spends most of her days off looking after her niece and grandson.
Morag believes in the saying that "laughter is the best medicine".


Helen

Helen Harper

Job Title: Activities Coordinator

Joined: 2019

Helen joined the team at Laurels Lodge as a Care Assistant, a totally new career path for her. Helen has recently taken on the role of a full-time Activities Coordinator and she is enjoying it. She has stepped into this new role with passion and enthusiasm, always putting the residents first.


Helen believes in the saying, "What's afore you won't get you."


Ivy

Ivy Lavares

Job Title: Laundry Assistant

Joined: 2015

Ivy works at Laurels Lodge as a full-time Laundry Assistant, she joined the team more than 8 years ago and still enjoys working here. Ivy participates in the activities in the home and enjoys speaking to the residents.


Her motto is: "There's always a light at the end of the tunnel."


Kevin

Kevin Mair

Job Title: Domestic Assistant

Joined: 2023

Kevin works at Laurels Lodge as a Domestic Assistant, he enjoys helping his colleagues and he loves spending talking to the residents. Kevin is very good at keeping the interiors of the home clean, tidy and presentable.


Outside work, he loves dressing up as Boy George on special occasions.


Kevin believes in facing the problem right away rather than leaving it until it builds up.


Vibelaine

Vibelaine Alta

Job Title: Staff Nurse

Joined: 2019

Vibelaine likes to be called Vibz. She is a Staff Nurse at Laurels Lodge Care Home and has been working since 2019. Vibz is an international nurse hired from the Philippines, she completed her OSCE within 3 months and became a Registered General Nurse in the UK. Vibz enjoys working at Laurels Lodge and gets on well with her colleagues.


Outside work, Vibz likes spending time with Family and Friends travelling, camping and hiking.


Vibz believes in the saying "What does a man profit if he gains the whole world but loses his soul".


John

John McLain

Job Title: Maintenance Supervisor

Joined: 2024

Originally from Nottingham, John moved to Scotland after 17 years in the military, he decided to work in the healthcare sector as he is looking for a job that is rewarding. Since John joined the team at Laurel's, he has developed a good rapport with the residents and his colleagues.


The things John likes to do are wild camping and touring on his motorcycle, and the things to know about John amongst many things is that he is a qualified diving instructor!